The document discusses cross-cultural training and consulting services provided by change.project gmbh and crossculture academy to help employees of international enterprises communicate and work successfully together worldwide. The services include tailored preparation, high-quality trainings, coaching, consulting, and an online portal providing 24/7 support. Training methods include e-learning courses, workshops, blended learning combining methods, and gamification. Experts are selected through a thorough process to provide services for over 120 countries.

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Miteinander kommunizieren.
Erfolgreich zusammenarbeiten.
Weltweit.
Communicating with each other.
Working together successfully.
Worldwide.

2. … customer benefit
… learn to communicate and interact with colleagues and business
partners from other cultures.
… work and act successully in international business life.
… receive tailored preparation and education.
… high-grade trainings, coachings and consulting.
… an encompassing pool of trainers.
… innovative and effective e-learning.
… a 24/7 available online-portal.
… can rely on our quality.
… have less hassle.
… can choose dates freely.
… needn‘t concern yourself with the organisation.
… have one person of contact.
Employees of
international
enterprises …
Through …
You …
2

3. customer
requirements
pool of trainers· experience· concepts· quality features· evaluation
Apposite solution made up of:
training, workshop, individual training, coaching, consulting,
24/7-online-support, e-learning, blended learning, gamification etc.
… for our customers
3

4. For every intercultural service we offer the apposite expert.
… our experts
4

5. Encompassing … … for more than 120 countries.
… selection that matches the request.
… certainty and promptness.
… multiple set of trainers for countries in focus.
Quality-management … … thorough selection process –„hand-picked“.
… „the best experts available“.
… quality tool „Trainer-Navigator“ for apposite
rating.
… our pool of trainers
5

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… Merging established procedures
with innovation.
Bildquelle: ©istoc

7. 24/7-online-support Web portal: More than 400 country- and topic-
specific films and articles, link tips, microlearning
as well as a 24h-hotline are available at
anytime.
E-Learning Country- and topic-specific e-learning courses
allow flexible and modular learning.
Establishing competences – plain and simple.
Presence training Focused further training with practical
relevance.
Blended Learning Establishing competences for the long term by
combining several ways of teaching.
… Merging established procedures with innovations
7

8. The online-platform www.crossculture-academy.com can be used as a work of reference
and provides effective 24/7 online-support – worldwide:
 Information portal with more than
400 country- and topic-specific
videos and articles
 Checklists and link tips
 Intercultural internet-hotline
 Microlearning with Culture Clues
 Online-coaching-modules
8
… E-Learning

9. … E-Learning
9

10. E-Learning-courses (web based trainings)
Country-specific wbts for many cultures and countries
 Variety of media
Texts, films, animations
 Quiz units
Easy to handle through our modern learn
management system
 24/7-Online-Unterstützung
Is automatically included for three
months in every course/for every
participant.
… E-Learning
10

11. … from the e-learning-courses
11

12. … from our e-learning-courses
12

13. … from our e-learning-courses
13

14. … from our e-learning-courses
14

15. … Gamification
15
1) Read the question. 2) Play the video. 3) Choose an answer.
4) Play against other players. 5) Get your real-time results.

16. Participant orientation
 Analisys of requirements: Questionnaire/ phone call/ beginning of training
Knowledge transfer
 Information on country and culture
 Own culture and foreign culture / ethnocentrism / stereotypes / how we learn
 Country-specific knowhow: etiquette, leadership, meetings, hierarchy etc.
= depending on participant‘s requirement
Reflection
 Transfer to own life and work situation
Competences
 Practice and try out
Methodology
 Input, working documents, exercises, role playing games, script, case studies etc.
… Presence training/Blended learning
16

17. approx. 400 videos & articles
e-mail-impulses /
microlearning
gamification
expert-hotline
webinars
blended-learning-package
presence training & coaching
interactive expat-coaching-modules
web based trainings

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Overcoming obstacles.
Mastering challenges.
Everywhere.
Always.
Bildquelle: ©veer.com/Mikhail D

20. change.project gmbh
crossculture academy
Filderstraße 45
70180 Stuttgart
Fon: +49.711 722 468-44
Fax: +49.711 722 468-45
info@crossculture-academy.com
www.crossculture-academy.com