Cross Country Staffing is a large, experienced healthcare staffing firm that provides qualified nurses and allied professionals. They leverage multiple service brands and have the resources and experience to meet both immediate and long-term staffing needs. Cross Country differentiates itself through its clinical experience, focus on quality, true partnership approach, and large supply of healthcare professionals.

1. Introduction to
Cross Country Staffing By,
Meredith Johnson
888-773-4257

2. CONFIDENTIAL & PROPRIETARY 2
Strong Foundation
Rooted in Healthcare
OVERVIEW

3. • We leverage the Cross Country service brands to provide the healthcare professionals.
• We have the resources, back-office support, and industry experience to meet your
immediate and long-term needs. The following are the many positions we actively fill.
The Options You Want
The Staff You Need
3CONFIDENTIAL & PROPRIETARY
SERVICE OFFERINGS

4. CONFIDENTIAL & PROPRIETARY 4
Differentiators of
Cross Country Staffing
INTRODUCTION
EXPERIENCE
• Clinical staffing since 1975
• 10+ years of MSP service to 56 healthcare delivery organizations
• Second largest provider of nursing and allied staffing services (Staffing Industry Analyst)
• Fourth largest healthcare staffing firm in the U.S. (Staffing Industry Analyst)
• Deep knowledge of industry staffing patterns and trends derived from our work with
- 80% of the nation’s top hospitals as rated by U.S. News and World Report
- 93% of the nation's Magnet hospitals
QUALITY
• 58% of RN field employees hold a BSN degree or higher compared to the national average of 34%
• First national staffing firm to achieve Joint Commission certification (2005)
• Only staffing firm with ANCC-accredited University for Continuing Education credits
• First in the industry to create a Learning Management System (LMS);
customized education, orientation, testing and onboarding
• Inavaro’s Best of Staffing Client Satisfaction 2014 and
Best of Talent Satisfaction 2014 awards
TRUE
PARTNERSHIP
• Dedicated staffing team
• 24-hr customer service and support
• Working knowledge of client and industry staffing patterns and trends
• Ongoing consultation and program improvement
SUPPLY
• Dedicated travel, per diem and permanent placement brands
• 400+ staffing partners who meet the same quality standards as Cross Country
• Database of more than 400,000 highly qualified healthcare professionals

5. Recognizing True Costs
CONFIDENTIAL & PROPRIETARY 5
Our bill rate includes:
• Pay Rate
• Payroll Taxes: FICA, FUI, SUI
• Appreciation Pay
• Medical Benefits
• Holiday Pay
• Sign On and Referral Bonuses
• Worker's Compensation
• Liability Insurance
• License and Certification Verification
• Annual Safety Ready Training and Testing
• Skills Assessments
• Reference Verification
• Personal interview of each candidate
• Advertising / Recruiting Costs
The view of supply costs is often limited to the price paid for a service
and not the myriad of associated costs that drive total spend
PARTNERING WITH A
CROSS COUNTRY STAFFING COMPANY
The negotiated price is an insufficient metric
to capture the total cost of procurement and utilization

6. EMPLOYMENT SCREENING
• Competency Self Assessment
• Eligibility Standards
• Education
• Employment History
• References
• Certification
• CE/Professional Development
• Health Requirements
POSITION MATCHING
• Hospital position requirements
• State licensing
• CE State requirements via LMS
• Match with skill sets
• Competency top factor related
to sentinel events
All of the efforts we put into screening and credentialing our workforce has made us a frontrunner and
one of the most trusted staffing companies in the industry.
Staff Credentialing and Competency Management
6CONFIDENTIAL & PROPRIETARY
SOURCING AND
TALENT ACQUISITION
INTERVIEW
• Assess effective competency –
behaviors effect safe work environment
TESTING
• Web-based
• Cross Country Care Giver Safety Series
(TJC, OSHA, HIPAA, NPSG compliant)
• Specialty specific testing
• Continuing Education programs
• ANCC accredited
• 60 items based on critical thinking
ORIENTATION
• Formatted online via Learning
Management System (LMS)
• Blending crosswalk
• Orientation top factor related to sentinel
events
CONTINUOUS COMPETENCY QA
• Performance Evaluation
• License & Certification tracking
• Lifelong Learning Transcripts
• Professional activities
• TJC standardized performance measures
monthly/ annual reports
• Trend safety sensitive
• Performance attributes from evaluations
• Track LMS outcomes

7. CONFIDENTIAL & PROPRIETARY 7
Effective Recruitment
SOURCING AND
TALENT ACQUISITION
• Attracting, recruiting and retaining high
quality healthcare professionals is our day
job. We are dedicated to matching the right
professional to the right opportunity.
• Customized and target recruitment plan
tailored specifically to each client’s needs
• Individual recruiters assigned to specific
positions maximize resources
• Proactively source professionals using spider
technologies such as Talent Hook and Wanted
Analytics
• Marketing Division analyzes market trends and
develops campaigns with laser point precision
to bring the right talent into our resource pool
• Leverage social media sites like Facebook,
LinkedIn, Google+, Bing, Jigsaw and Talent Bin
• Our ads and sites are mobile-device ready

8. CONFIDENTIAL & PROPRIETARY 8
National Footprint
Local Presence
OVERVIEW

9. CONFIDENTIAL & PROPRIETARY 9
Associations,
Affiliations and Awards
OVERVIEW

10. CONFIDENTIAL & PROPRIETARY 10
Questions and Answers
PARTNERING WITH
CROSS COUNTRY STAFFING