Increasing Dynamics user adoption in the financial services industry. Quick overview of the various models, outcomes and methods used to increase user adoption and Dynamics use.
CRM Saturday Sydney - Financial services User Adoption techniques
1. Cradle to Grave: Driving Dynamics
adoption in the finance provider industry
Bruce Sithole
Dynamics Manager & Tech Lead | FlexiGroup
2. 1. Introducing FlexiGroup
2. Growing the business – what we did with the challenges
3. Growing the business – how we did it
4. Future improvements
Agenda