SugarCRM is a leading provider of open source CRM software with over 600 employees worldwide. It has strong market traction with nearly 600 new customers in Q1, over 60,000 paid subscriber seats, and more than 60,000 downloads per month. SugarCRM is introducing version 6.0 of its software, which is focused on speed, simplicity, and interoperability.

2. Introducing SugarCRM Larry Augustin, CEO SugarCRM

3. SugarCRM is Committed to France

4. Outline Company Cloud Product

5. Company

6. Company Background Leading provider of Open Source Customer Relationship Management (CRM) Software History Founded April 2004 $46M in financing from NEA, DFJ, and Walden International 130 Employees US headquarters Cupertino, California, USA EMEA Headquarters Munich, Germany

7. Broad CRM Functionality 6/24/2010 7

8. Company Traction Nearly 600 New Customers Signed in Q1 Over 60,000 Paid Subscriber Seats More than 60,000 CE Downloads/Month Approaching 600,000 End Users 6/24/2010 ©2009 SugarCRM Inc. All rights reserved. 8

9. Over 6,000 Customers Worldwide 6/24/2010 9

10. Almost 300 Customers in France

11. Worldwide Partnerships 200 Partners Worldwide Open + Partner Program Wins Five Star Rating 100+ Companies Offering Extensions 50+ Application Integrations 6/24/2010 ©2009 SugarCRM Inc. All rights reserved. 11

12. Over 200 Partners Worldwide 6/24/2010 12

13. Market Share

14. Cloud

15. The Evolution of SaaS in the Cloud 6/24/2010 ©2010 SugarCRM Inc. All rights reserved. 15

16. Cloud Applications – The First Generation 6/24/2010 ©2009 SugarCRM Inc. All rights reserved. 16

17. First Generation SaaS AppsRun Only on the Vendor’s Cloud 17 05/08/09 ©2009 SugarCRM Inc. All rights reserved. 05/08/09 ©2009 SugarCRM Inc. All rights reserved.

18. Cloud Applications – The Second Generation 6/24/2010 ©2009 SugarCRM Inc. All rights reserved. 18

19. Second Generation Cloud AppsRun on Any Cloud 19 05/08/09 ©2009 SugarCRM Inc. All rights reserved. 05/08/09 ©2009 SugarCRM Inc. All rights reserved.

20. True Cloud Applications Are Portable Public, Private, Hybrid Clouds

21. Sugar Open Cloud 6/24/2010 ©2010 SugarCRM Inc. All rights reserved. 21

22. Product

23. SugarCRM’s Focus Is On Building the best CRM application possible not on Building Cloud Infrastructure services

24. Introducing Sugar 6 Bred for Speed Simplicity Interoperability 6/24/2010 ©2010 SugarCRM Inc. All rights reserved. 24

25. http://www.sugarcrm.com/crm/OnlinePreview

26. Summary Leading provider of Open Source Customer Relationship Management (CRM) Software Strong & Growing Market Traction 6,000 customers in 30 countries 600,000 users on 65,000 systems 175,000 community members 200 partners on five continents Introducing Sugar 6.0

27. Thank You Larry Augustin laugustin@sugarcrm.com