The presentation was created as a part of the course work for MSc in Information Systems and Management program at Warwick Business School. In this assignment, we created an intranet for hypothetical airline company using Podio.com
This document contains a resume for Amr Mostafa Mohamed Helmy, including his personal details, education history, work experience, internships, skills, interests and hobbies. He is a mechanical engineer seeking a challenging career opportunity where he can utilize his skills and knowledge. He has a bachelor's degree in mechanical engineering and experience in manufacturing, quality control and cashier work.
The document announces a webinar on how insurance agencies can use Facebook. The webinar will cover creating a business page and profile, using landing pages, posting updates and media, understanding insights, and setting up advertising. It introduces the presenter Kevin Dorgan who has decades of experience in insurance and now consults on technology solutions. The webinar will provide examples of agencies successfully using social media.
Chapter 6 Information System-Critical Success FactorSanat Maharjan
Critical success factors (CSFs) are the key elements that must be addressed well for an information systems (IS) project or organization to succeed. Nearly 80% of IS projects fail due to going over budget and schedule without achieving their goals. Identifying CSFs can help organizations avoid such failures by focusing on a few crucial factors like top management support, user participation, clear objectives, adequate training, and effective implementation. CSFs benefit organizations and managers by helping to prioritize information needs, align IS strategy with business goals, and justify important projects.
This internship report summarizes Swachanda Chandrakant Londhe's 8 week internship at Revolution IT Solutions. The report includes an introduction to internships, the company profile of Revolution IT Solutions, descriptions of the various departments' activities including website development, software development and graphic design. It also provides details of the work done during the internship, which involved developing a website for "Vita Ladies Business Association" using HTML, CSS and Bootstrap, focusing on creating the homepage and business module pages. The report concludes that the internship provided valuable experience in web development technologies.
Customizing Your Content Management System to Work for Your Higher Education ...Earthbound Media Group
A Higher Education institution's website is often a primary recruiting and information tool, and the stakes for building a scalable, versatile and intuitive Content Management System (CMS) couldn't be higher. Making the right choice and making the CMS work for each institution's unique needs and goals can lead to a centralized and effective environment in which they can meet the ever-evolving demands of their target audiences.
EMG and Ektron partner up to present the top 5 challenges Higher Education institutions face while managing web content and provide insights on how customizing your CMS can help to solve these issues while creating a better and more efficient user experience.
From this webinar you will gain:
1. An overview of the most common challenges facing Higher Education institutions while managing web content
2. Insight into how customizing your CMS can help solve your issues and satisfy your specific needs
3. A look at how a prestigious liberal arts college used Ektron CMS400.net to meet their specific needs and better serve their audiences
4. An understanding of the capabilities of a Content Management System and what options are available to you
Net Solutions is an offshore development partner that has been in business for over 13 years. They provide outsourced product development, UX, mobile, and web development services to enterprise customers across various industries. They have a large facility and staff of over 175 employees. Some of their areas of expertise include UI/UX, web development, mobility, cloud/SaaS, and CMS platforms like Drupal, Kentico and Sitecore. They showcase some of their featured work including projects involving e-commerce, retail, education and more.
The document discusses how financial services companies can use Web 2.0 technologies like social networking, user-generated content, and rich interactive interfaces to better engage customers. While adoption of these technologies is still low among financial firms, some US banks are leading the way with blogs, social media presences, and personalized online banking experiences. The document advocates that financial companies identify opportunities to use Web 2.0 to prioritize customers, collect data more efficiently, and automate common tasks to provide quicker, more personalized online services.
This document contains a resume for Amr Mostafa Mohamed Helmy, including his personal details, education history, work experience, internships, skills, interests and hobbies. He is a mechanical engineer seeking a challenging career opportunity where he can utilize his skills and knowledge. He has a bachelor's degree in mechanical engineering and experience in manufacturing, quality control and cashier work.
The document announces a webinar on how insurance agencies can use Facebook. The webinar will cover creating a business page and profile, using landing pages, posting updates and media, understanding insights, and setting up advertising. It introduces the presenter Kevin Dorgan who has decades of experience in insurance and now consults on technology solutions. The webinar will provide examples of agencies successfully using social media.
Chapter 6 Information System-Critical Success FactorSanat Maharjan
Critical success factors (CSFs) are the key elements that must be addressed well for an information systems (IS) project or organization to succeed. Nearly 80% of IS projects fail due to going over budget and schedule without achieving their goals. Identifying CSFs can help organizations avoid such failures by focusing on a few crucial factors like top management support, user participation, clear objectives, adequate training, and effective implementation. CSFs benefit organizations and managers by helping to prioritize information needs, align IS strategy with business goals, and justify important projects.
This internship report summarizes Swachanda Chandrakant Londhe's 8 week internship at Revolution IT Solutions. The report includes an introduction to internships, the company profile of Revolution IT Solutions, descriptions of the various departments' activities including website development, software development and graphic design. It also provides details of the work done during the internship, which involved developing a website for "Vita Ladies Business Association" using HTML, CSS and Bootstrap, focusing on creating the homepage and business module pages. The report concludes that the internship provided valuable experience in web development technologies.
Customizing Your Content Management System to Work for Your Higher Education ...Earthbound Media Group
A Higher Education institution's website is often a primary recruiting and information tool, and the stakes for building a scalable, versatile and intuitive Content Management System (CMS) couldn't be higher. Making the right choice and making the CMS work for each institution's unique needs and goals can lead to a centralized and effective environment in which they can meet the ever-evolving demands of their target audiences.
EMG and Ektron partner up to present the top 5 challenges Higher Education institutions face while managing web content and provide insights on how customizing your CMS can help to solve these issues while creating a better and more efficient user experience.
From this webinar you will gain:
1. An overview of the most common challenges facing Higher Education institutions while managing web content
2. Insight into how customizing your CMS can help solve your issues and satisfy your specific needs
3. A look at how a prestigious liberal arts college used Ektron CMS400.net to meet their specific needs and better serve their audiences
4. An understanding of the capabilities of a Content Management System and what options are available to you
Net Solutions is an offshore development partner that has been in business for over 13 years. They provide outsourced product development, UX, mobile, and web development services to enterprise customers across various industries. They have a large facility and staff of over 175 employees. Some of their areas of expertise include UI/UX, web development, mobility, cloud/SaaS, and CMS platforms like Drupal, Kentico and Sitecore. They showcase some of their featured work including projects involving e-commerce, retail, education and more.
The document discusses how financial services companies can use Web 2.0 technologies like social networking, user-generated content, and rich interactive interfaces to better engage customers. While adoption of these technologies is still low among financial firms, some US banks are leading the way with blogs, social media presences, and personalized online banking experiences. The document advocates that financial companies identify opportunities to use Web 2.0 to prioritize customers, collect data more efficiently, and automate common tasks to provide quicker, more personalized online services.
1. The document discusses organization structures, SWOT analyses, fishbone diagrams, potential investments, and recommendations to address problems at a consulting firm called 2PM Services.
2. It identifies communication, training, resource limitations, tracking, access, and delivering value as key issues and proposes solutions like online collaboration tools, establishing an employee reserve system, and using social media and surveys for feedback.
3. A multi-phase knowledge management plan is proposed to first acquire and store human resources and knowledge, then expand to eliminate, retrieve, apply, and share knowledge, and finally build own models and experience over 3-5 years.
The document describes a training and placement system project that was developed to manage student and company information. Key features of the system include maintaining student details, tracking student status, viewing company availability, and searching for student details. The system has administrator and user modules, with the administrator able to update information and the user able to register, view company details, and search by city. Tables are included to store user, company, and student registration information for the database.
The document describes a training and placement system project that was developed to manage student and company information. Key features of the system include maintaining student details, tracking student status, viewing company availability, and searching for student details. The system has administrative and user modules, with administrators able to update student/company data and user able to register, view placements, and search companies. Tables were created to store user, student, company and other data, and diagrams like ERD, DFD and use cases were designed to illustrate the system structure and flow.
The document summarizes a security reinforcement project for the OTSOMOTO website. It discusses identifying existing vulnerabilities like injection attacks and cross-site scripting. It describes implementing measures like secure coding practices and access controls to mitigate vulnerabilities. Finally, it proposes future enhancements like threat intelligence integration and proactive security.
The document discusses the Colleagues Connect project, which aims to better connect disability support workers through an online interface. The project receives funding from the Collaborative Internet Innovation Fund and involves partnerships between Melbourne City Mission and the Australian Quadriplegic Association. The interface utilizes established web tools like Yammer, Skype and Vimeo to provide opportunities for learning, supervision, and information sharing among support workers. The project objectives are to benefit workers, organizations, and the people with disabilities they support.
The document proposes using integrated media like virtual worlds and social media to communicate and collaborate with target audiences. It highlights how Moderne Communications has experience using Second Life for clients to conduct informational conferences, product promotions, and career recruitment in a more engaging and memorable way than traditional media alone. Examples of projects for Ontario government and Adobe Systems are described. Metrics and accessibility considerations for virtual solutions are also outlined.
This document provides information about the ISACA Silicon Valley 2012 Summer Conference on August 23rd and 24th in Santa Clara, California. The conference will provide 14 hours of Continuing Professional Education credits. The conference will focus on enabling trust in business and the cloud, with tracks on cloud business and auditing in the cloud. It includes the schedule, session descriptions and speaker bios. Topics will include cloud computing responsibility, designing user-friendly software-as-a-service, maintaining trust in social and mobile environments, rethinking web applications for the cloud, leveraging cloud and virtualization for intelligent operations, and more.
The Business Case For Corporate Social Networks For O2David Terrar
1. The document discusses the business case for using corporate social networks and enterprise 2.0 tools internally and externally.
2. It provides examples of companies like Swiss Re, Wachovia, Cisco, and Nokia that have realized benefits like breaking down silos, increasing collaboration and productivity, and driving innovation by implementing these solutions.
3. The key benefits highlighted include improved knowledge sharing, customer service, innovation, cost reductions, and growth opportunities.
Impact Communication Tools - Coaching Material for Social Entrepreneursikosom GmbH
Description of Tools that can be used to communicate your impact activities. This slide is part of the project "CE-RESPONSIBLE " by Interreg Central Europe. Hear the presentation at www.net4socialimpact.eu
Cloud computing opportunity and challenge for european foundations and gran...TechSoup
The document discusses the opportunities and challenges of cloud computing for European foundations and their grantees. It notes that the economic crisis has increased needs but reduced resources, requiring foundations to leverage technology solutions. Cloud computing can enable increased collaboration, data sharing, and transparency. However, concerns around security, privacy, costs and reliability must be addressed. Case studies demonstrate how foundations have benefited from cloud-based tools for communications, data management and reporting.
Virtual Trip is an EU-based entrepreneurial ecosystem consisting of 13 companies providing software platforms and consulting services. Virtual Trip focuses on developing startups in areas like mobile applications, e-learning, and security. The company seeks to apply choreography technologies from the CHOReOS project to develop next-generation applications and strengthen its offerings around security and mobile services.
Acs Presentation Thinking Outside Of Inbox V2Johnny Teoh
The document discusses the concept of Web 2.0 and how it enables new ways of collaborating and sharing information online. It provides examples of how corporations are leveraging Web 2.0 tools like blogs, wikis and social networking to boost collaboration, share knowledge, and engage with customers. The document also outlines the author's daily activities using various Web 2.0 technologies like blogs, wikis and social networks as part of his job at IBM.
FOWA: How to Build Web Apps for the Emerging Enterprise Marketvaxelrod
The document provides an overview of a workshop on building web apps for emerging enterprise markets. It discusses the importance of considering networks and stakeholder relationships. The CORE stakeholder process is introduced as a method to address business challenges by mapping networks, surveying stakeholders, analyzing results, and convening networks. Participation in organizations is noted to exist on a spectrum from high to low engagement. Harnessing collective intelligence through networks is presented as a way to create business value.
Gaurav Gupta is seeking a career where he can apply his skills and strategize them. He has over 8 years of experience in roles such as Regional Operation Manager, Business Development Executive, Bidding Executive, and Business Analyst. In these roles, he has managed vendors, teams, centers, and clients for exams. He has also prepared proposals, maintained CRM systems, communicated with customers, and undertaken projects in various industries including education, oil & gas, telecom, and defense. Prior to this, he worked as a Data Research Analyst, generating quality databases and managing a team. He holds a Bachelor's degree in Electronics and Communication Engineering.
The ESN meets a more abstract set of business requirements, selected to address a list of
long- standing functional challenges, e.g. increasing employee engagement, enhancing collaboration, better access to knowledge, reducing travel costs, speeding up business processes, or enabling the future of work.
1. The document discusses organization structures, SWOT analyses, fishbone diagrams, potential investments, and recommendations to address problems at a consulting firm called 2PM Services.
2. It identifies communication, training, resource limitations, tracking, access, and delivering value as key issues and proposes solutions like online collaboration tools, establishing an employee reserve system, and using social media and surveys for feedback.
3. A multi-phase knowledge management plan is proposed to first acquire and store human resources and knowledge, then expand to eliminate, retrieve, apply, and share knowledge, and finally build own models and experience over 3-5 years.
The document describes a training and placement system project that was developed to manage student and company information. Key features of the system include maintaining student details, tracking student status, viewing company availability, and searching for student details. The system has administrator and user modules, with the administrator able to update information and the user able to register, view company details, and search by city. Tables are included to store user, company, and student registration information for the database.
The document describes a training and placement system project that was developed to manage student and company information. Key features of the system include maintaining student details, tracking student status, viewing company availability, and searching for student details. The system has administrative and user modules, with administrators able to update student/company data and user able to register, view placements, and search companies. Tables were created to store user, student, company and other data, and diagrams like ERD, DFD and use cases were designed to illustrate the system structure and flow.
The document summarizes a security reinforcement project for the OTSOMOTO website. It discusses identifying existing vulnerabilities like injection attacks and cross-site scripting. It describes implementing measures like secure coding practices and access controls to mitigate vulnerabilities. Finally, it proposes future enhancements like threat intelligence integration and proactive security.
The document discusses the Colleagues Connect project, which aims to better connect disability support workers through an online interface. The project receives funding from the Collaborative Internet Innovation Fund and involves partnerships between Melbourne City Mission and the Australian Quadriplegic Association. The interface utilizes established web tools like Yammer, Skype and Vimeo to provide opportunities for learning, supervision, and information sharing among support workers. The project objectives are to benefit workers, organizations, and the people with disabilities they support.
The document proposes using integrated media like virtual worlds and social media to communicate and collaborate with target audiences. It highlights how Moderne Communications has experience using Second Life for clients to conduct informational conferences, product promotions, and career recruitment in a more engaging and memorable way than traditional media alone. Examples of projects for Ontario government and Adobe Systems are described. Metrics and accessibility considerations for virtual solutions are also outlined.
This document provides information about the ISACA Silicon Valley 2012 Summer Conference on August 23rd and 24th in Santa Clara, California. The conference will provide 14 hours of Continuing Professional Education credits. The conference will focus on enabling trust in business and the cloud, with tracks on cloud business and auditing in the cloud. It includes the schedule, session descriptions and speaker bios. Topics will include cloud computing responsibility, designing user-friendly software-as-a-service, maintaining trust in social and mobile environments, rethinking web applications for the cloud, leveraging cloud and virtualization for intelligent operations, and more.
The Business Case For Corporate Social Networks For O2David Terrar
1. The document discusses the business case for using corporate social networks and enterprise 2.0 tools internally and externally.
2. It provides examples of companies like Swiss Re, Wachovia, Cisco, and Nokia that have realized benefits like breaking down silos, increasing collaboration and productivity, and driving innovation by implementing these solutions.
3. The key benefits highlighted include improved knowledge sharing, customer service, innovation, cost reductions, and growth opportunities.
Impact Communication Tools - Coaching Material for Social Entrepreneursikosom GmbH
Description of Tools that can be used to communicate your impact activities. This slide is part of the project "CE-RESPONSIBLE " by Interreg Central Europe. Hear the presentation at www.net4socialimpact.eu
Cloud computing opportunity and challenge for european foundations and gran...TechSoup
The document discusses the opportunities and challenges of cloud computing for European foundations and their grantees. It notes that the economic crisis has increased needs but reduced resources, requiring foundations to leverage technology solutions. Cloud computing can enable increased collaboration, data sharing, and transparency. However, concerns around security, privacy, costs and reliability must be addressed. Case studies demonstrate how foundations have benefited from cloud-based tools for communications, data management and reporting.
Virtual Trip is an EU-based entrepreneurial ecosystem consisting of 13 companies providing software platforms and consulting services. Virtual Trip focuses on developing startups in areas like mobile applications, e-learning, and security. The company seeks to apply choreography technologies from the CHOReOS project to develop next-generation applications and strengthen its offerings around security and mobile services.
Acs Presentation Thinking Outside Of Inbox V2Johnny Teoh
The document discusses the concept of Web 2.0 and how it enables new ways of collaborating and sharing information online. It provides examples of how corporations are leveraging Web 2.0 tools like blogs, wikis and social networking to boost collaboration, share knowledge, and engage with customers. The document also outlines the author's daily activities using various Web 2.0 technologies like blogs, wikis and social networks as part of his job at IBM.
FOWA: How to Build Web Apps for the Emerging Enterprise Marketvaxelrod
The document provides an overview of a workshop on building web apps for emerging enterprise markets. It discusses the importance of considering networks and stakeholder relationships. The CORE stakeholder process is introduced as a method to address business challenges by mapping networks, surveying stakeholders, analyzing results, and convening networks. Participation in organizations is noted to exist on a spectrum from high to low engagement. Harnessing collective intelligence through networks is presented as a way to create business value.
Gaurav Gupta is seeking a career where he can apply his skills and strategize them. He has over 8 years of experience in roles such as Regional Operation Manager, Business Development Executive, Bidding Executive, and Business Analyst. In these roles, he has managed vendors, teams, centers, and clients for exams. He has also prepared proposals, maintained CRM systems, communicated with customers, and undertaken projects in various industries including education, oil & gas, telecom, and defense. Prior to this, he worked as a Data Research Analyst, generating quality databases and managing a team. He holds a Bachelor's degree in Electronics and Communication Engineering.
The ESN meets a more abstract set of business requirements, selected to address a list of
long- standing functional challenges, e.g. increasing employee engagement, enhancing collaboration, better access to knowledge, reducing travel costs, speeding up business processes, or enabling the future of work.
Similar to Critical Issues in Information Systems (20)
Basic background of the company. The design for the intranet was planned with this information in mind.
We designed this intranet with the users in mind We have added social media technologies along with some interesting and fun aspects to encourage employees to start using the intranet. We added applications that facilitate communication, collaboration, and knowledge sharing for employees at all levels of the organisation to help support daily tasks and operations. According to Gittell (2005) Southwest Airlines’ “most distinctive organisational competency is the ability to build and sustain relationships characterised by shared goals, shared knowledge, and mutual respect” (Gittell, 2005, pg 12)
Our structure is based on this model of intranet evolution (Martini, Corso, Pellegrini, 2009).
Knowledge Collaboration Knowledge Management is “the process of capturing and making use of a firm’s collective expertise anywhere in the business’” (Awad and Ghaziri, 2007 p.26). Every situation is addressed with the sum total of everything anyone in the organisation has ever learned about a similar situation. The ability of employees to learn from each other.
About Us Mission and Vision: To reflect the mission, vision and core value of this airline and it contains the title and the text. Department: To help employees become familiar with the organization structure. Alliance: To list the organisation’s alliances airline companies and show the status of the contract agreement. Travel agents: To list the travel agents that work closely with us and show their contact information, status and their probability of selling expected total value. Summary We should demonstrate to the employees the basic information about this company and make them more familiar with the organisation.
WHERE-2-Know IdeaMax: Users can share any ‘light-bulb’ moments. Compulsory monitoring by regional managers. Wiki: A web based self organizing content management system where users participate in authoring content (Stary and Al-Hawamdeh, 2007, p.2). All users can contribute by editing data or adding new documents which ultimately can lead to correction and accuracy. In relation to our organisation, extensive knowledge beyond flight manuals, engineering processes, etc is compiled. Facilitates training events - saves time and cuts down on preparation costs. Forum: “Online communities where multiple users comment on topics of interest.” “Allow uses to discuss, ask questions, share advice.” (Livingston , 2010, p.6) Users can ask for information from other departments or global branches. Information accumulated here can also make its way into the wiki. e.g. employee one asks about airport infrastructure development at another airport. Documents: Upload training manuals, health and safety manuals, guidelines, etc for easy access. Issues: Target people to handle specific problems. Also allows other people to interject with any relevant advice. Limited to middle and upper management. Hero of the Month: Virtual reward system specifically for WHERE-2-Know. Algorithm takes into account: issues resolved, forum posts, and ideamax ideas posted and/or implemented. Motivational tool. Summary Challenges include participation and appropriate content posting. Addressed with virtual reward system and posted policy. Additionally, some employees are designated ‘leaders’ to initiate discussion, wiki compiling, etc. Duration lasts until adequate content and user base achieved. Constant app improvement.
Enterprise Services Enterprise services allow the organisation to perform day-to-day operations, providing a directory of employee details. Core business functions and HR support are also found here.
Enterprise Services Flight Schedule: Up to date flight information Ticket Booking information: Ticket booking for flights Timesheets: Employees enter their weekly timesheet Holiday Notification: To enter their holiday dates
WHERE-2-Profile Profile: Provide profiles and contact details of all employees across the company. Employees are given some freedom in terms of customising their profiles (e.g. picture, miscellaneous details which include hobbies), but details such as names, and job titles are required to be displayed.
Communication and Socialisation Provides a platform for employees to socialise on a business and personal level. Empowers employees by allowing self-expression.
WHERE-2-Connect Poll of the Week: An application where weekly polls are targeted to all the employees. The question could be anything related to the organisation or anything in general. Posted by the intranet maintenance team on a weekly basis. Reasons: Just to get an overview of the opinion of the entire organisation. Can serve as feedback. Blog: Used to share the views of the employee with other. In other words, just anything that an employee wants. It will give the employee an opportunity to become an author. Reasons: Gives an opportunity for the employee to become an author. Can help you know more about the employee (who is writing the blog) . Can act as motivation for the employee and also nurtures communication with others. JustAsk: A place where you can ask questions about anything (not restricted to your day to day work) so the person who has answer can respond to it (no matter where he/she is located). Reasons: Gives an opportunity to solve others problems. Helps you to post you problem (not work related) with larger audience. Micro-Blogging: A place where you can post your mood status, or whatever you want but just in a single line of text. Reasons: Let other employee know your mood. Social Media: A place where you can share your holiday pictures/videos with other employees or even the events organized by the company. You can even share youtube/picassa/flickr links here. Reasons: Fun while you work. Just to give employee a feel of social network. So that they collaborate /share information on the intranet and not over the internet on other social media’s. High-Five: A place where you can thank other employees who have helped you or to a complete team. Reasons: Give a chance to say thank you to other employees who have helped you, and gives them social recognition.
WHERE-2-Alerts Compulsory Alerts: A place where you will see all the alerts that need your attention and they must be read before the due date. Reasons: Once place to see all notifications/alerts that require your attention Time saving, as you don’t need to look here and there for the important information. Can be tracked who has complied with the notification and who hasn’t. Can be used as motivating factor to use intranet Alerts: A place where you can gather the RSS feeds from various news/tech site that update their news on feeds Reasons: Employee can keep himself informed about the news he is interested in by configuring the feeds. Can be used, as motivation to use intranet as all the news, the employee is interested in, is available at a single place. Bulletins: A place where you will get to see all notices/bulletins. Not compulsory to read them. Reasons: The employee will be kept informed with what is happening in the organisation around the globe.
CEO’s Desk CEO’s Message: A place where the CEO can connect with other employees. The CEO can post the video/pictures/messages. Reasons: This creates a sense of togetherness. Gives a feeling that the organisation is open for communication and the CEO is reachable. The employee can see that what is going on at the top management level.
Working Tools Provides useful company and industry information for employees, especially new recruits.
WHERE-2-Learn Procedures: A place where both new and old employees can find all the policy and procedure files. Reasons: In doubt, the employee can refer to all the legal documents at one place. Acts as virtual HR. No need to go to the HR for small doubts. Jargon Busters: A place where both new and old employees can find the acronyms related to the airline industry or the organisation. Reasons: Helps the employee to get acquainted with the airline industry. Helps the employee to get better understanding of the information that is shared. Airport Codes: A place where you will get all the airport codes. Reasons: Employee can easily find the airport code of a particular airport. Can help to reduce the use of internet.
Social Media Policy and Governance *Policy attached to handout Guidelines on use of internal and external social media technologies.
Collaboration: Instead of having localised pockets of information the Where-2-Know space allows real time knowledge management and collaboration. Innovation: Employees are able to give feedback to the organisation via the intranet and also the IdeaMax app allows users to share ideas. Culture Building: The Where-2-Connect space allows employees to build social relationships with each other at work creating a culture of mutual respect and shared values. Engagement: The gaming techniques such as ‘Hero of the Month’ and the ‘High Five’ apps encourage employees to engage with the intranet. This intranet allows employees to keep up to speed with all aspects of the organisation and motivates people to contribute. Leadership: Senior management are in full support of the intranet and of incorporating new technologies including social media apps, this is made clear to employees through the video in the CEO’s Desk space and encourages employees to participate.
We have referred the intranet model and metrics by Grant A, Jacoby and Luqi. The five different aspects that we are measuring are usage, user experience, content, design and Business requirement. Usage: would be measured using traffic volume and number of unique users visiting the site. User Experience: the time to locate the information is reduced as it takes maximum two clicks to reach any application and the information (like policy and procedures) is easily accessible to everyone. Content: We have logically grouped the information into spaces and tagged the information so it is easy to search in the space and get relevant information. Design: The design of the site is simple, the user doesn’t need to remember (as the applications are logically grouped) Business Requirement: The no of ideas generated would help the company reduce the cost. In addition, most of the process is automated with the help of intranet (like holidays, timesheets, issue tracker etc)