1. CRISIS
MANAGEMENT

2. BOSSAN
 Canned Peas
 Bez ye

3.  It was an industrial accidents.
 Steam boiler explosion killed four workers.

4. It is a pea plant.
Workers have been producing canned peas

5. Sales agreements 1 million canned peas
production is committed

6.  Mission= Under the assurance of our company
offer the consumer looking for taste, and the
company want to reach its canned peas every
place in Turkey with the quality and healty way.

7. REASONS OF CRISIS
-Sales agreements
- Must do in three days the harvest.Otherwise the
peas dry
- Fear of compensation.
- Lack of communication, coordination and
control.

8. BEFORE THE CRISIS
-Lack of planning
-Lack of communication
-Do not control machine often

9. MOMENT OF CRISIS
-Firm reaction=Crisis management team is on the
move immediately
-Problem was determined
-Extensive research was started
-Communicational response of firm=Clear and
transparent communication was used

10. AFTER THE CRISIS
-The company agreed to issue
-Try to communicate with all audiences.For
ex,twitter,facebook,radio,newspapers
-Made to improvement in wages

11. -To reorganize
-used training programs
- made situation analysis becasue to determine
purposes and activities of company after the
crisis

12. Thank you for
listening