Creativity involves turning new ideas into reality, improving solutions, and motivating customers. There are seven creative strategies: generic does not differentiate brands; pre-emptive claims attributes for one brand; unique-selling-propositions highlight unique benefits; brand-image emphasizes psychological differences; positioning directly compares products; resonance appeals emotionally; and emotional plays on feelings. The creative process has five stages: developing a brief outlining the message and audience; writing copy to engage the audience; developing visuals supporting the message; creating the advertisement; and launching the campaign over time.