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Creating knockout on-site content by simply understanding your consumers
The document emphasizes the importance of creating on-site content tailored to consumer needs beyond just optimizing for search engines. It outlines strategies for understanding consumer journeys, including identifying intent and optimizing content formats to enhance engagement and conversion rates. The author highlights successful case studies that demonstrate how a consumer-focused approach can lead to significant gains in organic search market share without relying on link building.
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Similar to Creating knockout on-site content by simply understanding your consumers
Creating knockout on-site content by simply understanding your consumers
- 1. @davefreeman@davefreeman Creating knockout on- sitecontent by simply understanding your consumers
- 2. @davefreeman@davefreeman Why listen towhat I’ve got to say? Group Head of SEO (6 months – current) Columnist (1 year – current) Head of SEO (7 years) Senior SEO Strategist (3 years)
- 3. @davefreeman@davefreeman I’ve driven organicsearch success for a host of global and national brands including:
- 4.
- 5. @davefreeman@davefreeman Everything in SEOis directly or indirectly related to content Site speed Inbound links CTA’s Sitemaps Navigation Duplication Checkout URLs Status codes Indexation Knowledge Graph IA Internal links Forms Cross device Relevance UX Localisation AMP
- 6. @davefreeman@davefreeman It’s critical tothink beyond SEO as just driving traffic… Attract ConvertEngage
- 7. @davefreeman@davefreeman And that linkbuilding is not the answer to every performance challenge
- 8. @davefreeman@davefreeman Great SEO isabout creating the perfect consumer experience through content
- 9. @davefreeman@davefreeman From the searchengines through to purchase
- 10. @davefreeman@davefreeman Across the devicesconsumers use to access your content
- 11. @davefreeman@davefreeman If your contentfails at any of these stages consumers are lost Attract ConvertEngageDevice Not visible to consumers in the search engines Consumers bounce due to poor experience Consumers bounce as missing the right content in the right format Missed conversions due to lack of CTA’s or barriers within checkout process
- 12. @davefreeman@davefreeman Yet too oftenthe question is ‘how do we optimise content for the search engines?’
- 13. @davefreeman@davefreeman When it needsto be ‘how do we optimise for consumers?’
- 14.
- 15. @davefreeman@davefreeman Create or re-shapeyour on-site content strategy “Adapt to your customers needs. They expect it.” Scott Abel “It’s not that we need more content: we need more relevant content.” Jason Miller ”There’s no shortage of remarkable ideas, what’s missing is the will to execute them.” Seth Godin “Be the best answer” Lee Odden
- 16. @davefreeman@davefreeman It needs tobe multi-faceted and tailored across differing products/site sections Consumer insight Devices Consumer journey Search & competitor insight IntentFormat
- 17. @davefreeman@davefreeman Build a pictureof your consumers
- 18. @davefreeman@davefreeman Focus on thefunnel to understand the consumer journey… DEMAND CREATION DEMAND CONVERSIONCONSIDER ENJOY PURCHASE UNAWARE AWARE UNDERSTAND
- 19. @davefreeman@davefreeman And consumers contentneeds at each stage UNAWARE Not active in market AWARE Entering market UDERSTAND Looking for solutions CONSIDER Seeking advice to narrow shortlist BUY Looking to purchase Enjoy Looking to repeat purchase Attract and Inspire Educate Motivate Convince Convert Support Stage of consumer journey & intent Role of content
- 20. @davefreeman@davefreeman Augment this withadditional data to map content gaps and requirements Paid search keyword insight On-site search data Google Keyword Planner Ahrefs Content Explorer Competitor research
- 21. @davefreeman Image here @davefreeman Identify theoptimal format for your content JUST GOOGLE IT
- 22. @davefreeman@davefreeman Create your contentbased around intent rather than the search query as consumer intent, not query, powers todays search results.
- 23. @davefreeman@davefreeman Add appropriate callsto action aligned to that intent What is the next intended action for the consumer? Ensure the next step is clear and easy to action
- 24. @davefreeman@davefreeman Don’t forget we’refocussed on the consumer search experience
- 25. @davefreeman@davefreeman A great pagetitle, Meta Description and H1 can make a big difference Conversion Ranking
- 26. @davefreeman@davefreeman Treatwell: across alarge set of pages, simple title, Meta and H1 optimisation made a big difference… Average ranking 6.6% increase CTR 6.7% increase Bounce rate 0.37% decrease Conversion rate 31% increase
- 27. @davefreeman@davefreeman Which is whyit’s important to understand marginal gains theory
- 28. @davefreeman@davefreeman Finally, ensure the relevant technical optimisationis present There’s a bunch of great talks on this area today.
- 29. @davefreeman@davefreeman This approach propelledKia to No1 in organic search market share First manufacturer to launch category pages Placed reviews front and center No link building required to achieve this
- 30. @davefreeman@davefreeman Nationwide also gainedNo1 organic market share vs. direct competitors following these principals Titles and Meta Description optimised using paid search insight Editorial focus on guides and life stage content No link building required to achieve this Consumer focused IA and navigation to surface the most relevant content
- 31. @davefreeman@davefreeman In summary Test contentto maximise traffic and conversion rate Discover content needs across all stages of the content journey from the search engine through to conversion Create content for the consumer not the search engine Identify the optimal format for your content
- 32.
Editor's Notes
- #4 Clients include O2, Nationwide, National Express, Kia, Hyundai, Red Driving School, Axa, BBC, Dominos, NetJets, Westfield, Iglo and Maersk.
- #7 Attract = search Engage = once on site - what is their intent, how do we help, how do we move them to conversion Convert = the purchase funnel i.e. the checkout, forms etc Attract icon - user interface attract by Creaticca Creative Agency from the Noun Project Engage icon content by Creative Stall from the Noun Project
- #8 Image - checkout by iconsmind.com from the Noun Project Image - webpage by Bestdesignmarket from the Noun Project
- #10 Image - checkout by iconsmind.com from the Noun Project Image - webpage by Bestdesignmarket from the Noun Project
- #11 Image - checkout by iconsmind.com from the Noun Project Image - webpage by Bestdesignmarket from the Noun Project
- #12 Attract icon - user interface attract by Creaticca Creative Agency from the Noun Project Engage icon content by Creative Stall from the Noun Project devices by Alex Bickov from the Noun Project
- #17 Paid search data Your on-site website search Ahrefs Ad-words keyword tool Competitor research (what content do the top performing competitors have and in what structure) - What are the commonalities etc
- #19 Icons – the noun project
- #21 Paid search data Your on-site website search Ahrefs Ad-words keyword tool Competitor research (what content do the top performing competitors have and in what structure) - What are the commonalities etc
- #24 Image - checkout by iconsmind.com from the Noun Project Image - webpage by Bestdesignmarket from the Noun Project