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Creating Interoperable Medical Devices that fit
into Hospital Enterprise IT Environments
By Shahid N. Shah
NETSPECTIVE

Who is Shahid?
• 20+ years of software engineering and multisite healthcare system deployment experience
• 12+ years of healthcare IT and medical
devices experience (blog at
http://healthcareguy.com)
• 15+ years of technology management
experience (government, non-profit,
commercial)
• 10+ years as architect, engineer, and
implementation manager on various EMR and
EHR initiatives (commercial and non-profit)
Author of Chapter 13, “You’re
the CIO of your Own Office”
www.netspective.com

2
NETSPECTIVE

What you’ll learn in this briefing
Wireless capable medical devices with significant software and data integration are the future

Topics

Key takeaways

• Things that kill and harm human
beings today are very different than
just 100 years ago
• Health policy and payments are
shifting to deal with new realities
• Marketplace and industry challenges
for device vendors
• Why wireless connectivity is good
business
• Why wireless connectivity is a
disruptive innovation

• Wireless is a business enabler but
there’s a lot to consider.
• Hardware, sensors, and software are
transient businesses but data lives
forever. He who owns, integrates, and
uses data wins in the end.
• Data from devices is too important
and specialized to be left to software
vendors, managed service providers,
and system integrators.

www.netspective.com

3
NETSPECTIVE

Life expectancy is increasing…
…but the rate of growth is slowing

www.netspective.com

4
NETSPECTIVE

Bacteria used to kill us the most…

Per 100k population, Historical Statistics of the United States, Millennial Edition
www.netspective.com

5
NETSPECTIVE

We’ve got most infections beat…
…except the flu and pneumonia

Per 100k population, Historical Statistics of the United States, Millennial Edition
www.netspective.com

6
NETSPECTIVE

Infectious diseases used to kill us…
…but what’s left seem only to be “manageable” not easily “curable”

Top killers in 1900
Pneumonia
and influenza

TB

Diarrhea and
enteritis

Top killers today
Heart disease

Cancer

Chronic lower
respiratory
diseases

Per 100k population, Historical Statistics of the United States, Millennial Edition
www.netspective.com

7
NETSPECTIVE

From cures to management…
…young people don’t dye of diseases often now

Death by age group, 1900

Death by age group, Today

http://siteresources.worldbank.org/INTHSD/Resources/topics/Health-Financing/HFRChap1.pdf
www.netspective.com

8
NETSPECTIVE

The new realities of patient populations
Prevention
•

Education

•

Health Promotions

•

Healthy Lifestyle Choices

•

Health Risk Assessment

Management

•
•

Obesity Management
Wellness Management

•
•
•
•
•
•
•

Assessment – HRA
Stratification
Dietary
Physical Activity
Physician Coordination
Social Network
Behavior Modification

•
•
•

Diabetes
COPD
CHF

•
•
•
•
•

Stratification & Enrollment
Disease Management
Care Coordination
MD Pay-for-Performance
Patient Coaching

•
•
•
•

Physicians Office
Hospital
Other sites
Pharmacology

•

Catastrophic Case
Management
Utilization Management
Care Coordination
Co-morbidities

•
•
•

26 % of Population

35 % of Population

35 % of Population

4% of Population

4 % of Medical Costs

22 % of Medical Costs

37 % of Medical Costs

36 % of Medical Costs

Source: Amir Jafri, PrescribeWell
www.netspective.com

9
NETSPECTIVE

Healthcare industry / market trends
Major market and regulatory trends that are causing customers and competitors to shift

You must learn and be able to talk to customers about all these terms

PPACA

ACO

PCMH

“Affordable Care
Act”

“Accountable
Care Org”

“Medical
Home”

Health
Home

www.netspective.com

mHealth

MU
“Meaningful Use”

PCPCC
“Patient Centered
Care”

10
NETSPECTIVE

Implications of healthcare trends
PPACA

ACO

Software

Regulated IT and Systems
Integration Services

MU

Health
Home
www.netspective.com

PCMH

mHealth

DATA

Evidence Based Medicine
Comparative Effectiveness

11
NETSPECTIVE

The new world order
General
Wellness

Specific
Prevention

Self Service
Physiologics

Self Service
Monitoring

Healthcare
Professional
Monitoring

Care Team
Diagnostics

Care Team
Monitoring

Self Service
Diagnostics

Healthcare
Professional
Diagnostics

Hospital
Monitoring

Hospital
Diagnostics

www.netspective.com

12
NETSPECTIVE

Wireless BAN Ecosystem

Source: Qualcomm
www.netspective.com

13
NETSPECTIVE

Don’t give up data to others without a fight
Software vendors, systems integrators, and others don’t have your best interest in mind

Device
Teaming

Cloud
Services

Patient
Self-Management
Platforms

SSL VPN

Patient Context
Monitoring

BaaS Gateway
(DDS, XMPP ESB)
,

Device
Data
Data Transformation (ESB, HL7)

Remote
Surveillance

Management
Dashboards
HIT
Integration

Report
Generation
Device reimbursement

www.netspective.com

Enterprise Data
RCM, Financials,
EHRs
Device
Management

Cross Device
App Workflows

Device Utilization
Device profitability
Alarm
Notifications

Device Inventory
14
NETSPECTIVE

Data is getting more sophisticated
Social Interactions
Biosensors

Admin

Phenotypics

Since 1970,
pennies per
patient

Since 1980s,
pennies per
patient

• Business focused data
• Retrospective
• Built on fee for service models
• Inward looking and not focused
on clinical benefits

www.netspective.com

• Must be continuously collected
• Mostly Retrospective
• Useful for population health
• Part digital, mostly analog
• Family History is hard

Genomics
Since 2000s,
started at $100k
per patient, <$1k
soon

• Can be collected infrequently
• Personalized
• Prospective
• Potentially predictive
• Digital
• Family history is easy

Proteomics
Emerging

• Must be continuously collected
• Difficult today, easier tomorrow
• Super-personalized
• Prospective
• Predictive

15
NETSPECTIVE

Data is key for move from FFS to ACOs
Integrated and aggregated data is the only way to get to ACOs and PCMHs

The business needs

The technology strategy

Quality and performance metrics
Patient stratification
Care coordination
Population management
Surveys and other direct-frompatient data collection
• Evidence-based surveillance

•
•
•
•
•
•
•
•

•
•
•
•
•

www.netspective.com

Aggregated patient registries
Data warehouse / repository
Rules engines
Expert systems
Reporting tools
Dashboarding engines
Remote monitoring
Social engagement portal for
patient/family
16
NETSPECTIVE

You can use OSS to disrupt existing health IT
Customers trapped by
their EHR vendors are
begging for a way out

Device vendors aren’t
benefiting from industry
trends but can if they’re
smart about it

Clinical customer goals
have shifted from basic
automation to advanced
process optimizations

www.netspective.com

Customer base has
shifted from clinical to
clinical + IT + system
integration

Device manufacturer’s
access to regulated IT
and system integration
skills is growing

17
NETSPECTIVE

Needed: diagnostic quality mHealth

www.netspective.com

18
NETSPECTIVE

Needed: predictive analytics

www.netspective.com

19
NETSPECTIVE

Needed: care team involvement

PATIENT/
CONSUMER

HEALTHCAR
E PROVIDER

Care Team

FAMILY
CAREGIVER

CALL CENTERS AND
REMOTE SUPPORT

www.netspective.com

HOSPITAL

ALTERNATE
SITE OF
CARE
20
NETSPECTIVE

Needed: automated diagnostics

www.netspective.com

21
How data changes science and what that
means to medical device designs
NETSPECTIVE

Data changes the questions we ask

Simple visual facts

www.netspective.com

Complex visual facts

Complex computable
facts

23
NETSPECTIVE

Data can change medical science
The old way

The new way

Identify problem

Identify data

Ask questions

Generate questions

Collect data

Mine data

Answer questions

Answer questions

www.netspective.com

24
NETSPECTIVE

Unstructured patient data sources
Patient

Source

Self reported by
patient

Health
Professional
Observations by
HCP

Labs &
Diagnostics
Computed from
specimens

Errors

High

Medium

Slow

Slow

Low

Medium

Megabytes

Megabytes

Megabytes

Data type

PDFs, images

PDFs, images

PDFs, images

Availability

Common

Common

Common

Computed from
specimens

High

Data size

Computed realtime from patient

Medium

Reliability

Biomarkers /
Genetics

Low

Time

Medical Devices

www.netspective.com

Uncommon

Uncommon

25
NETSPECTIVE

Structured patient data sources
Patient

Source

Self reported by
patient

Health
Professional
Observations by
HCP

Labs &
Diagnostics
Specimens

Medical Devices
Real-time from
patient

Biomarkers /
Genetics
Specimens

Errors

High

Medium

Low

Low

Low

Time

Slow

Slow

Medium

Fast

Slow

Reliability

Low

Medium

High

High

High

Kilobytes

Kilobytes

Kilobytes

Megabytes

Gigabytes

Gigabytes

Gigabytes

Uncommon

Uncommon

Discrete size
Streaming size
Availability

www.netspective.com

Uncommon

Common

Somewhat
Common

26
NETSPECTIVE

Application focus is biggest mistake
Application-focused IT instead of Data-focused IT is causing business problems.
Silos of information exist across
groups (duplication, little sharing)

Clinical
Apps

Billing
Apps

Lab
Apps

Other
Apps

Healthcare Provider Systems

Patient
Apps

Partner Systems

Poor data integration across
application bases
www.netspective.com

27
NETSPECTIVE

The Strategy: Modernize Integration
Need to get existing applications to share data through modern integration techniques

Clinical
Apps
NCI
App

Billing
Apps

Lab
Other
Apps
Apps
NEI
App
Healthcare Provider Systems

Patient
Apps
NHLBI
App

Partner Systems

Master Data Management, Entity Resolution, and Data Integration
Improved integration by services
that can communicate between applications
www.netspective.com

28
NETSPECTIVE

Predictions for Hardware

Consumerization of Devices

Thick Devices

Thin Devices

Virtual
Devices

Sensors Only
with Built-in
Wireless

Sensors on
mobile
phones,
platforms
www.netspective.com

29
NETSPECTIVE

Predictions for Software

Consumerization of Apps

Software for
algorithms

www.netspective.com

Software for
functionality

Software for
connectivity

Software
only

30
NETSPECTIVE

Predictions for Connectivity

Consumerization of IT

Stand-alone
and
monolithic

www.netspective.com

Connectivity
within own
organization

Multi-vendor
connectivity

System of
Systems
(SoS)

31
NETSPECTIVE

Predictions for Integration
Changes in Practice Models

Single-purpose
devices
standalone

Multi-purpose
standalone

Multi-purpose
with
documentation
connectivity

Multi-purpose
with
cooperating
connectivity

Multi-purpose
with analytical
connectivity

www.netspective.com

32
NETSPECTIVE

Implications
Get your software
house in order
(IEC 62304, DO 178B/C,
etc.)

Move from
hardware to
software focus

Move to
algorithms and
data

Understand
system of
systems (SoS)

Plan for
integration and
coordination

Start building
simulators

www.netspective.com

33
NETSPECTIVE

Key regulatory questions
Will the FDA accept
networked safetycritical systems?

Are connected
devices safe enough
for medical devices?

Yes

Yes
but you must prove it

The best regulatory strategy is to abstract
design specifications to minimize sustaining
engineering:
• Intended use
• Predicate device(s)
• Design approach and how OTS
• components are used
• Design input specifications
• Risk and hazard analysis
Abstract Specifications:
• Remove dynamic characteristics
• Manufacturer, model, version
• Performance specifications
• Clock speed
• Memory
• Storage
• Industry standards
• Third party certifications
Source: Tim Gee, MedicalConnectivity.com

www.netspective.com

34
NETSPECTIVE

Regulatory Strategy
“The Device”

510(k) PMA,
Class 3, Class 2,
etc.
Class 1
510(k)
Class 2

“Data Bridges”

MDDS

Unregulated
EHR or others

www.netspective.com

“Everything else”
Customer registry
Patient registry
Patient profile
Study Management
Billing

35
NETSPECTIVE

Key design questions
Regulatory
approach?

Wait for
standards?

Hardware
Design?

Software
Design?

IT
Infrastructure
Design?

Component based
separation and
task-based
approach

No, use what’s
available and
make yours the
standard

Follow mobile
phone designs

Buy or build a
BaaS, M2M, or IOT
Solution

Interface-based
flexibility over
defined certainty

www.netspective.com

36
NETSPECTIVE

Key marketing & product management questions

Can your sales
team sell it?

Yes, if they’re
incentivized and
trained

www.netspective.com

Can customer
manage the
technology?

They need a good
IT and test
environment to
ensure reliability

Does customer
have the existing
infrastructure?

Can you deliver
after you build it?

Can your
solutions team
customize it?

They need reliable
power, broadband
coverage, and
good WiFi

You need
installation,
provisioning,
testing, and
remote support
infrastructure

Yes, if you build for
customization

37
NETSPECTIVE

Key human capital questions
You can’t go it alone, get help now

Do we have strategy
expertise?

Do we have
development
expertise?

Do we have unit
and internal testing
expertise?

Do we have systems
and customer
environment testing
expertise?

Do we have
regulatory
expertise?

Do we have
certification
expertise?

www.netspective.com

38
The most important aspect of a data bridge is its connectivity

Connectivity strategy
NETSPECTIVE

Connectivity Decisions Required
Physical
• Wired, wireless (WiFi, cellular, etc.)

Logical
• Device  Concentrator  Gateway  Enterprise IT  Cloud

Structural
• Security, Numbers, Units of Measure, etc.

Semantic
• Presence, Vitals, Glucose, Heartbeats, etc.
www.netspective.com

40
NETSPECTIVE

Legacy Physical Connectivity

11073 assumes desire for
multi-vendor connectivity
USB Converter
Device

Data
Concentrator
(IEEE 11073?)

Corporate Cloud
Hospital Network

Gateway
(Data Mediator)
Hospital Systems

Serial Converter

www.netspective.com

41
NETSPECTIVE

Next Gen Physical Connectors
Minimal

•
•
•
•

Serial
USB 2.0
RJ-45
802.11a/b/g

www.netspective.com

Recommended

•
•
•
•

Serial
USB 3.0
RJ-45
Power over Ethernet
(PoE)
• 802.11n
• Bluetooth

Advanced

•
•
•
•
•
•
•
•
•
•

Thunderbolt
USB 3.0 + eSata
RJ-45
Power over Ethernet
(PoE)
802.11n/I
Bluetooth
Ant+
Zigbee
Cellular
Zwave

42
NETSPECTIVE

Next Gen Physical Connectivity
Option 1 (hospital IT integration required or no cellular access)

Device
Wireless
Bluetooth,
WiFi, Zibee, etc.

Wired

Hospital
Network

Gateway

Could be a Home
Network, too

Corporate
Cloud
Hospital
Systems

Option 2 (cellular access and no hospital IT integration required)

Device

www.netspective.com

Wireless, Cellular

Corporate
Cloud

43
NETSPECTIVE

Legacy Protocols Best Practices

Serial

Serial
Converter

REST
Ethernet

Device
USB
Converter

DDS

Data
Concentrator
If multi-vendor
connectivity is
required,
add data translator
and homogenization
capability

www.netspective.com

DDS

Hospital
Network

Corporate
Gateway
HL7

MPEG-21

Corporate
Cloud
Hospital
Systems

X.12

44
NETSPECTIVE

Next Gen Protocols Best Practices
REST
DDS

Option 1 (no cellular access or hospital IT integration required)

Device
Wireless
Bluetooth,
WiFi, Zibee, etc.

Wired

Hospital
Network

Corporate
Gateway

Could be a Home
Network, too

HL7

MPEG-21

External
Cloud
Hospital
Systems

X.12

Option 2 (cellular access and no hospital IT integration required)

Device

DDS

REST

MPEG-21

External
Cloud

Wireless, Cellular

www.netspective.com

45
Legacy device architecture and how next generations must be better

Device, Gateway, and Ecosystem Architectures
NETSPECTIVE

Typical Legacy Device Architecture

Sensors

Storage

Display

User Device Logic
Interface



Connectivity
(USB, Serial)

Device OS
(Custom, QNX, etc.)
Serial

Healthcare Enterprise
Serial Concentrator
Serial to Ethernet Converter

Not much happens with device data
 Greatly oversimplified
www.netspective.com

47
NETSPECTIVE

Next Generation Device Architecture
5

Device Components

Sensors

Storage

Display

Web Server, IM Client
• HTTP/REST UI
• DDS RT Messaging
• XMPP Non-RT
6
• SNMP

Plugins

3rd Party Plugins
App
#1

App
#2

7
4 Connectivity Layer (DDS, HTTP, XMPP, SIP)
3 Plugin Container / Safety-controls Manager
2
1
Security / Logging / Persistence Layer
Device OS

Event Architecture
Location
Aware

PoE

(Linux, QNX, Windows)

Cellular RJ-45 USB 3.0 802.11n/i Bluetooth Zigbee

Healthcare Enterprise
8
Patient Context

Device Gateway (DDS, ESB)
Inventory

TCP/IP

Workflow
Notifications

Data Transformation (ESB, HL7)

Management
Dashboards

9
Enterprise
Data
 Shahid’s “Ultimate Medical

www.netspective.com

External
Cloud

Device Architecture”
48
NETSPECTIVE

Next Gen Gateway Architecture
Patient
Manager

Secure
Social
Messagi
Network
ng
s
Single sign on (LDAP, SAML)

HCP
Directorie
s

Target multiple devices like
PC, SmartPhone, Tablet,
Voice

HIE/NHIN
Integratio
n

EHR
Integratio
n

NLP &
Patterns

Med
Device
Integratio
n

Med Device Tethering

Security &
Auditing

App Store

EHR Modules

Alerting

Themes

Documents

Dashboards

IM / E-mail

Forms

Reporting

Content Management System



Biz Intel

EII

Metadata

Gateway

Data Mining

Notifications

ETL

OLAP

Process Mgmt

HIPAA Encryption & RBAC
Provisioning & Auditing
Legacy App Connectivity

Rules Engine

Analytics

Integration

Mobility Stack
Secure, HIPAA-Compliant, Web Server

HL7

X.12

CCR DDS

Enterprise Service Bus

Data Integration Stack

Web Application Stack

Secure, MU- and HIPAA-Compliant, Clinical Data Repository (CDR) and Master Patient Index (MPI)
Relational Database

Graph DB (RDF)

Content Repository

Taxonomy

Full Text Search

LDAP

Data Services and Persistence Stack

On-Premise Appliance or Cloud Deployment
 As defined
www.netspective.com

by Netspective Medigy Platform
49
NETSPECTIVE

Ensure transport flexibility
Hospital or Cloud
Development

TCP, HTTPS, SOAP, REST
HTTP, SFTP, SCP, MLLP
SMTP, XMPP

Vendors & Partners
VPN

Services

Remote
Center

Apps

Apps

Registry

MQs

Services

HTTPS, REST, SOAP
SFTP, SCP, MLLP
SMTP, XMPP, TCP

Embeddable Integration Backbone

Central
DB

Security

www.netspective.com

Service
DB

Management
Services

Firewall

App
DB

50
NETSPECTIVE

Make data available early
Proactive

Responsiveness

Reactive
Scheduled Reports

HIS / EHR

Manual Analysis

CPOE
Operations
Financial

Automated
Analysis

Alerts

Response

Labs
Meds

Time Elapsed

?
Minutes

1 Day/Week

1 Month

Source: Informatica Corporation
www.netspective.com

51
NETSPECTIVE

Don’t limit the format types
HL7

HL7 RIM

CDISC

Excel, CSV

Access,
SQL

SEND

CCD

CCR

RDF, RDFa
www.netspective.com

ATOM Pub

X.12
52
NETSPECTIVE

Choose tools that can do it all
Connect

Collect &
Cleanse

Exchange

Standardize
(Map & Link)

Federate

Store

Analyze

Report

Secure

www.netspective.com

Audit

Guarantee
HIPAA
Compliance
53
NETSPECTIVE

Structured Data Format Suggestions
Item
In general

Follow requirements stipulated by NIST in MU
guidance

Patient Summary Record

HL7 CDA Release 2 CCD or ASTM CCR

Electronic Prescribing

NCPDP SCRIPT Version 8.1 or 10.6

Electronic Submission of
Lab Results to Public
Agencies

HL7 2.3.1 or HL7 2.5.1

Electronic submission to
immunization registries

HL7 2.3.1 or HL7 2.5.1

Quality Reporting

www.netspective.com

Standard

The CMS Physician Quality Reporting Initiative (PQRI)
2009 Registry XML Specification

54
NETSPECTIVE

Coded Vocabulary Suggestions
Item
In general

Follow requirements stipulated by NIST in MU
guidance

Problem List

ICD9-CM / ICD10 or SNOMED CT 2009

Procedures

CPT-4 / CPT-5

Laboratory test results

LOINC 2.27+

Medications

Any source vocabulary that is included in RxNorm

Immunizations

HL7 Standard Code Set CVX - Vaccines Administered,
July 30, 2009 version

Race and Ethnicity

www.netspective.com

Standard

OMB Statistical Policy Directive No. 15

55
NETSPECTIVE

Privacy and Security Standards
Item
In general

Follow NIST 800-53 and related standards

Encryption and decryption of
electronic health information

SSL/TLS Certificates, NIST FIPS 140-2

Record actions related to
electronic health information

The date, time, patient identification, and user identification
must be recorded when electronic health information is
created, modified, accessed, or deleted; and an indication of
which action(s) occurred and by whom must also be recorded

Verification that electronic
health information has not
been altered in transit

SHA-1 or higher (NIST FIPS PUB 180-3)

Record treatment, payment,
and health care operations
disclosures

www.netspective.com

Standard

The date, time, patient identification, user identification, and a
description of the disclosure must be recorded for disclosures
for treatment, payment, and health care operations, as these
terms are defined at 45 CFR 164.501

56
Visit
http://www.netspective.com
http://www.healthcareguy.com
E-mail shahid.shah@netspective.com
Follow @ShahidNShah
Call 202-713-5409

Thank You

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Creating Interoperable Medical Devices that fit into Hospital Enterprise IT Environments

  • 1. Creating Interoperable Medical Devices that fit into Hospital Enterprise IT Environments By Shahid N. Shah
  • 2. NETSPECTIVE Who is Shahid? • 20+ years of software engineering and multisite healthcare system deployment experience • 12+ years of healthcare IT and medical devices experience (blog at http://healthcareguy.com) • 15+ years of technology management experience (government, non-profit, commercial) • 10+ years as architect, engineer, and implementation manager on various EMR and EHR initiatives (commercial and non-profit) Author of Chapter 13, “You’re the CIO of your Own Office” www.netspective.com 2
  • 3. NETSPECTIVE What you’ll learn in this briefing Wireless capable medical devices with significant software and data integration are the future Topics Key takeaways • Things that kill and harm human beings today are very different than just 100 years ago • Health policy and payments are shifting to deal with new realities • Marketplace and industry challenges for device vendors • Why wireless connectivity is good business • Why wireless connectivity is a disruptive innovation • Wireless is a business enabler but there’s a lot to consider. • Hardware, sensors, and software are transient businesses but data lives forever. He who owns, integrates, and uses data wins in the end. • Data from devices is too important and specialized to be left to software vendors, managed service providers, and system integrators. www.netspective.com 3
  • 4. NETSPECTIVE Life expectancy is increasing… …but the rate of growth is slowing www.netspective.com 4
  • 5. NETSPECTIVE Bacteria used to kill us the most… Per 100k population, Historical Statistics of the United States, Millennial Edition www.netspective.com 5
  • 6. NETSPECTIVE We’ve got most infections beat… …except the flu and pneumonia Per 100k population, Historical Statistics of the United States, Millennial Edition www.netspective.com 6
  • 7. NETSPECTIVE Infectious diseases used to kill us… …but what’s left seem only to be “manageable” not easily “curable” Top killers in 1900 Pneumonia and influenza TB Diarrhea and enteritis Top killers today Heart disease Cancer Chronic lower respiratory diseases Per 100k population, Historical Statistics of the United States, Millennial Edition www.netspective.com 7
  • 8. NETSPECTIVE From cures to management… …young people don’t dye of diseases often now Death by age group, 1900 Death by age group, Today http://siteresources.worldbank.org/INTHSD/Resources/topics/Health-Financing/HFRChap1.pdf www.netspective.com 8
  • 9. NETSPECTIVE The new realities of patient populations Prevention • Education • Health Promotions • Healthy Lifestyle Choices • Health Risk Assessment Management • • Obesity Management Wellness Management • • • • • • • Assessment – HRA Stratification Dietary Physical Activity Physician Coordination Social Network Behavior Modification • • • Diabetes COPD CHF • • • • • Stratification & Enrollment Disease Management Care Coordination MD Pay-for-Performance Patient Coaching • • • • Physicians Office Hospital Other sites Pharmacology • Catastrophic Case Management Utilization Management Care Coordination Co-morbidities • • • 26 % of Population 35 % of Population 35 % of Population 4% of Population 4 % of Medical Costs 22 % of Medical Costs 37 % of Medical Costs 36 % of Medical Costs Source: Amir Jafri, PrescribeWell www.netspective.com 9
  • 10. NETSPECTIVE Healthcare industry / market trends Major market and regulatory trends that are causing customers and competitors to shift You must learn and be able to talk to customers about all these terms PPACA ACO PCMH “Affordable Care Act” “Accountable Care Org” “Medical Home” Health Home www.netspective.com mHealth MU “Meaningful Use” PCPCC “Patient Centered Care” 10
  • 11. NETSPECTIVE Implications of healthcare trends PPACA ACO Software Regulated IT and Systems Integration Services MU Health Home www.netspective.com PCMH mHealth DATA Evidence Based Medicine Comparative Effectiveness 11
  • 12. NETSPECTIVE The new world order General Wellness Specific Prevention Self Service Physiologics Self Service Monitoring Healthcare Professional Monitoring Care Team Diagnostics Care Team Monitoring Self Service Diagnostics Healthcare Professional Diagnostics Hospital Monitoring Hospital Diagnostics www.netspective.com 12
  • 13. NETSPECTIVE Wireless BAN Ecosystem Source: Qualcomm www.netspective.com 13
  • 14. NETSPECTIVE Don’t give up data to others without a fight Software vendors, systems integrators, and others don’t have your best interest in mind Device Teaming Cloud Services Patient Self-Management Platforms SSL VPN Patient Context Monitoring BaaS Gateway (DDS, XMPP ESB) , Device Data Data Transformation (ESB, HL7) Remote Surveillance Management Dashboards HIT Integration Report Generation Device reimbursement www.netspective.com Enterprise Data RCM, Financials, EHRs Device Management Cross Device App Workflows Device Utilization Device profitability Alarm Notifications Device Inventory 14
  • 15. NETSPECTIVE Data is getting more sophisticated Social Interactions Biosensors Admin Phenotypics Since 1970, pennies per patient Since 1980s, pennies per patient • Business focused data • Retrospective • Built on fee for service models • Inward looking and not focused on clinical benefits www.netspective.com • Must be continuously collected • Mostly Retrospective • Useful for population health • Part digital, mostly analog • Family History is hard Genomics Since 2000s, started at $100k per patient, <$1k soon • Can be collected infrequently • Personalized • Prospective • Potentially predictive • Digital • Family history is easy Proteomics Emerging • Must be continuously collected • Difficult today, easier tomorrow • Super-personalized • Prospective • Predictive 15
  • 16. NETSPECTIVE Data is key for move from FFS to ACOs Integrated and aggregated data is the only way to get to ACOs and PCMHs The business needs The technology strategy Quality and performance metrics Patient stratification Care coordination Population management Surveys and other direct-frompatient data collection • Evidence-based surveillance • • • • • • • • • • • • • www.netspective.com Aggregated patient registries Data warehouse / repository Rules engines Expert systems Reporting tools Dashboarding engines Remote monitoring Social engagement portal for patient/family 16
  • 17. NETSPECTIVE You can use OSS to disrupt existing health IT Customers trapped by their EHR vendors are begging for a way out Device vendors aren’t benefiting from industry trends but can if they’re smart about it Clinical customer goals have shifted from basic automation to advanced process optimizations www.netspective.com Customer base has shifted from clinical to clinical + IT + system integration Device manufacturer’s access to regulated IT and system integration skills is growing 17
  • 18. NETSPECTIVE Needed: diagnostic quality mHealth www.netspective.com 18
  • 20. NETSPECTIVE Needed: care team involvement PATIENT/ CONSUMER HEALTHCAR E PROVIDER Care Team FAMILY CAREGIVER CALL CENTERS AND REMOTE SUPPORT www.netspective.com HOSPITAL ALTERNATE SITE OF CARE 20
  • 22. How data changes science and what that means to medical device designs
  • 23. NETSPECTIVE Data changes the questions we ask Simple visual facts www.netspective.com Complex visual facts Complex computable facts 23
  • 24. NETSPECTIVE Data can change medical science The old way The new way Identify problem Identify data Ask questions Generate questions Collect data Mine data Answer questions Answer questions www.netspective.com 24
  • 25. NETSPECTIVE Unstructured patient data sources Patient Source Self reported by patient Health Professional Observations by HCP Labs & Diagnostics Computed from specimens Errors High Medium Slow Slow Low Medium Megabytes Megabytes Megabytes Data type PDFs, images PDFs, images PDFs, images Availability Common Common Common Computed from specimens High Data size Computed realtime from patient Medium Reliability Biomarkers / Genetics Low Time Medical Devices www.netspective.com Uncommon Uncommon 25
  • 26. NETSPECTIVE Structured patient data sources Patient Source Self reported by patient Health Professional Observations by HCP Labs & Diagnostics Specimens Medical Devices Real-time from patient Biomarkers / Genetics Specimens Errors High Medium Low Low Low Time Slow Slow Medium Fast Slow Reliability Low Medium High High High Kilobytes Kilobytes Kilobytes Megabytes Gigabytes Gigabytes Gigabytes Uncommon Uncommon Discrete size Streaming size Availability www.netspective.com Uncommon Common Somewhat Common 26
  • 27. NETSPECTIVE Application focus is biggest mistake Application-focused IT instead of Data-focused IT is causing business problems. Silos of information exist across groups (duplication, little sharing) Clinical Apps Billing Apps Lab Apps Other Apps Healthcare Provider Systems Patient Apps Partner Systems Poor data integration across application bases www.netspective.com 27
  • 28. NETSPECTIVE The Strategy: Modernize Integration Need to get existing applications to share data through modern integration techniques Clinical Apps NCI App Billing Apps Lab Other Apps Apps NEI App Healthcare Provider Systems Patient Apps NHLBI App Partner Systems Master Data Management, Entity Resolution, and Data Integration Improved integration by services that can communicate between applications www.netspective.com 28
  • 29. NETSPECTIVE Predictions for Hardware Consumerization of Devices Thick Devices Thin Devices Virtual Devices Sensors Only with Built-in Wireless Sensors on mobile phones, platforms www.netspective.com 29
  • 30. NETSPECTIVE Predictions for Software Consumerization of Apps Software for algorithms www.netspective.com Software for functionality Software for connectivity Software only 30
  • 31. NETSPECTIVE Predictions for Connectivity Consumerization of IT Stand-alone and monolithic www.netspective.com Connectivity within own organization Multi-vendor connectivity System of Systems (SoS) 31
  • 32. NETSPECTIVE Predictions for Integration Changes in Practice Models Single-purpose devices standalone Multi-purpose standalone Multi-purpose with documentation connectivity Multi-purpose with cooperating connectivity Multi-purpose with analytical connectivity www.netspective.com 32
  • 33. NETSPECTIVE Implications Get your software house in order (IEC 62304, DO 178B/C, etc.) Move from hardware to software focus Move to algorithms and data Understand system of systems (SoS) Plan for integration and coordination Start building simulators www.netspective.com 33
  • 34. NETSPECTIVE Key regulatory questions Will the FDA accept networked safetycritical systems? Are connected devices safe enough for medical devices? Yes Yes but you must prove it The best regulatory strategy is to abstract design specifications to minimize sustaining engineering: • Intended use • Predicate device(s) • Design approach and how OTS • components are used • Design input specifications • Risk and hazard analysis Abstract Specifications: • Remove dynamic characteristics • Manufacturer, model, version • Performance specifications • Clock speed • Memory • Storage • Industry standards • Third party certifications Source: Tim Gee, MedicalConnectivity.com www.netspective.com 34
  • 35. NETSPECTIVE Regulatory Strategy “The Device” 510(k) PMA, Class 3, Class 2, etc. Class 1 510(k) Class 2 “Data Bridges” MDDS Unregulated EHR or others www.netspective.com “Everything else” Customer registry Patient registry Patient profile Study Management Billing 35
  • 36. NETSPECTIVE Key design questions Regulatory approach? Wait for standards? Hardware Design? Software Design? IT Infrastructure Design? Component based separation and task-based approach No, use what’s available and make yours the standard Follow mobile phone designs Buy or build a BaaS, M2M, or IOT Solution Interface-based flexibility over defined certainty www.netspective.com 36
  • 37. NETSPECTIVE Key marketing & product management questions Can your sales team sell it? Yes, if they’re incentivized and trained www.netspective.com Can customer manage the technology? They need a good IT and test environment to ensure reliability Does customer have the existing infrastructure? Can you deliver after you build it? Can your solutions team customize it? They need reliable power, broadband coverage, and good WiFi You need installation, provisioning, testing, and remote support infrastructure Yes, if you build for customization 37
  • 38. NETSPECTIVE Key human capital questions You can’t go it alone, get help now Do we have strategy expertise? Do we have development expertise? Do we have unit and internal testing expertise? Do we have systems and customer environment testing expertise? Do we have regulatory expertise? Do we have certification expertise? www.netspective.com 38
  • 39. The most important aspect of a data bridge is its connectivity Connectivity strategy
  • 40. NETSPECTIVE Connectivity Decisions Required Physical • Wired, wireless (WiFi, cellular, etc.) Logical • Device  Concentrator  Gateway  Enterprise IT  Cloud Structural • Security, Numbers, Units of Measure, etc. Semantic • Presence, Vitals, Glucose, Heartbeats, etc. www.netspective.com 40
  • 41. NETSPECTIVE Legacy Physical Connectivity 11073 assumes desire for multi-vendor connectivity USB Converter Device Data Concentrator (IEEE 11073?) Corporate Cloud Hospital Network Gateway (Data Mediator) Hospital Systems Serial Converter www.netspective.com 41
  • 42. NETSPECTIVE Next Gen Physical Connectors Minimal • • • • Serial USB 2.0 RJ-45 802.11a/b/g www.netspective.com Recommended • • • • Serial USB 3.0 RJ-45 Power over Ethernet (PoE) • 802.11n • Bluetooth Advanced • • • • • • • • • • Thunderbolt USB 3.0 + eSata RJ-45 Power over Ethernet (PoE) 802.11n/I Bluetooth Ant+ Zigbee Cellular Zwave 42
  • 43. NETSPECTIVE Next Gen Physical Connectivity Option 1 (hospital IT integration required or no cellular access) Device Wireless Bluetooth, WiFi, Zibee, etc. Wired Hospital Network Gateway Could be a Home Network, too Corporate Cloud Hospital Systems Option 2 (cellular access and no hospital IT integration required) Device www.netspective.com Wireless, Cellular Corporate Cloud 43
  • 44. NETSPECTIVE Legacy Protocols Best Practices Serial Serial Converter REST Ethernet Device USB Converter DDS Data Concentrator If multi-vendor connectivity is required, add data translator and homogenization capability www.netspective.com DDS Hospital Network Corporate Gateway HL7 MPEG-21 Corporate Cloud Hospital Systems X.12 44
  • 45. NETSPECTIVE Next Gen Protocols Best Practices REST DDS Option 1 (no cellular access or hospital IT integration required) Device Wireless Bluetooth, WiFi, Zibee, etc. Wired Hospital Network Corporate Gateway Could be a Home Network, too HL7 MPEG-21 External Cloud Hospital Systems X.12 Option 2 (cellular access and no hospital IT integration required) Device DDS REST MPEG-21 External Cloud Wireless, Cellular www.netspective.com 45
  • 46. Legacy device architecture and how next generations must be better Device, Gateway, and Ecosystem Architectures
  • 47. NETSPECTIVE Typical Legacy Device Architecture Sensors Storage Display User Device Logic Interface  Connectivity (USB, Serial) Device OS (Custom, QNX, etc.) Serial Healthcare Enterprise Serial Concentrator Serial to Ethernet Converter Not much happens with device data  Greatly oversimplified www.netspective.com 47
  • 48. NETSPECTIVE Next Generation Device Architecture 5 Device Components Sensors Storage Display Web Server, IM Client • HTTP/REST UI • DDS RT Messaging • XMPP Non-RT 6 • SNMP Plugins 3rd Party Plugins App #1 App #2 7 4 Connectivity Layer (DDS, HTTP, XMPP, SIP) 3 Plugin Container / Safety-controls Manager 2 1 Security / Logging / Persistence Layer Device OS Event Architecture Location Aware PoE (Linux, QNX, Windows) Cellular RJ-45 USB 3.0 802.11n/i Bluetooth Zigbee Healthcare Enterprise 8 Patient Context Device Gateway (DDS, ESB) Inventory TCP/IP Workflow Notifications Data Transformation (ESB, HL7) Management Dashboards 9 Enterprise Data  Shahid’s “Ultimate Medical www.netspective.com External Cloud Device Architecture” 48
  • 49. NETSPECTIVE Next Gen Gateway Architecture Patient Manager Secure Social Messagi Network ng s Single sign on (LDAP, SAML) HCP Directorie s Target multiple devices like PC, SmartPhone, Tablet, Voice HIE/NHIN Integratio n EHR Integratio n NLP & Patterns Med Device Integratio n Med Device Tethering Security & Auditing App Store EHR Modules Alerting Themes Documents Dashboards IM / E-mail Forms Reporting Content Management System  Biz Intel EII Metadata Gateway Data Mining Notifications ETL OLAP Process Mgmt HIPAA Encryption & RBAC Provisioning & Auditing Legacy App Connectivity Rules Engine Analytics Integration Mobility Stack Secure, HIPAA-Compliant, Web Server HL7 X.12 CCR DDS Enterprise Service Bus Data Integration Stack Web Application Stack Secure, MU- and HIPAA-Compliant, Clinical Data Repository (CDR) and Master Patient Index (MPI) Relational Database Graph DB (RDF) Content Repository Taxonomy Full Text Search LDAP Data Services and Persistence Stack On-Premise Appliance or Cloud Deployment  As defined www.netspective.com by Netspective Medigy Platform 49
  • 50. NETSPECTIVE Ensure transport flexibility Hospital or Cloud Development TCP, HTTPS, SOAP, REST HTTP, SFTP, SCP, MLLP SMTP, XMPP Vendors & Partners VPN Services Remote Center Apps Apps Registry MQs Services HTTPS, REST, SOAP SFTP, SCP, MLLP SMTP, XMPP, TCP Embeddable Integration Backbone Central DB Security www.netspective.com Service DB Management Services Firewall App DB 50
  • 51. NETSPECTIVE Make data available early Proactive Responsiveness Reactive Scheduled Reports HIS / EHR Manual Analysis CPOE Operations Financial Automated Analysis Alerts Response Labs Meds Time Elapsed ? Minutes 1 Day/Week 1 Month Source: Informatica Corporation www.netspective.com 51
  • 52. NETSPECTIVE Don’t limit the format types HL7 HL7 RIM CDISC Excel, CSV Access, SQL SEND CCD CCR RDF, RDFa www.netspective.com ATOM Pub X.12 52
  • 53. NETSPECTIVE Choose tools that can do it all Connect Collect & Cleanse Exchange Standardize (Map & Link) Federate Store Analyze Report Secure www.netspective.com Audit Guarantee HIPAA Compliance 53
  • 54. NETSPECTIVE Structured Data Format Suggestions Item In general Follow requirements stipulated by NIST in MU guidance Patient Summary Record HL7 CDA Release 2 CCD or ASTM CCR Electronic Prescribing NCPDP SCRIPT Version 8.1 or 10.6 Electronic Submission of Lab Results to Public Agencies HL7 2.3.1 or HL7 2.5.1 Electronic submission to immunization registries HL7 2.3.1 or HL7 2.5.1 Quality Reporting www.netspective.com Standard The CMS Physician Quality Reporting Initiative (PQRI) 2009 Registry XML Specification 54
  • 55. NETSPECTIVE Coded Vocabulary Suggestions Item In general Follow requirements stipulated by NIST in MU guidance Problem List ICD9-CM / ICD10 or SNOMED CT 2009 Procedures CPT-4 / CPT-5 Laboratory test results LOINC 2.27+ Medications Any source vocabulary that is included in RxNorm Immunizations HL7 Standard Code Set CVX - Vaccines Administered, July 30, 2009 version Race and Ethnicity www.netspective.com Standard OMB Statistical Policy Directive No. 15 55
  • 56. NETSPECTIVE Privacy and Security Standards Item In general Follow NIST 800-53 and related standards Encryption and decryption of electronic health information SSL/TLS Certificates, NIST FIPS 140-2 Record actions related to electronic health information The date, time, patient identification, and user identification must be recorded when electronic health information is created, modified, accessed, or deleted; and an indication of which action(s) occurred and by whom must also be recorded Verification that electronic health information has not been altered in transit SHA-1 or higher (NIST FIPS PUB 180-3) Record treatment, payment, and health care operations disclosures www.netspective.com Standard The date, time, patient identification, user identification, and a description of the disclosure must be recorded for disclosures for treatment, payment, and health care operations, as these terms are defined at 45 CFR 164.501 56