Creating a Great User Experience in SharePoint

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This document discusses several articles and resources about Microsoft SharePoint. It addresses challenges SharePoint faces related to mobile, social and cloud adoption. It also discusses customizing SharePoint 2013 and user experience with the platform. Different resources are presented on topics like reading patterns on the web, browser usage over time, and the importance of usability testing.

Technology

Microsoft SharePoint faces a challenging future: Forrester | PCWorld
http://www.pcworld.com/article/2027391/microsoft-sharepoint-faces-a-challenging-future-forrester.html
SharePoint Adoption Faces Three Barriers: Mobile, Social, Cloud
http://www.slideshare.net/johnrrymer/share-point-survey-2012-slideshare

SharePoint
Microsoft Doesn't Advise You Customize SharePoint 2013
http://www.cmswire.com/cms/information-management/microsoft-doesnt-advise-you-customize-sharepoint-2013-016608.php

How does the user feel when they are
finished with using SharePoint?
“User experience” from Wikipedia http://en.wikipedia.org/wiki/User_experience

Image from The Conversation Prism http://www.theconversationprism.com/

The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

Image from “Explain IA Poster” http://userallusion.com/blog/2010/10/explain-ia-poster/

Boston Globe, February 02, 2013: Instant gratification is making us perpetually impatient ow.ly/i8Pth
Ramesh Sitaraman, a computer
science professor at UMass
Amherst, examined the viewing
habits of 6.7 million Internet users
in a study released in 2012. How
long were subjects willing to be
patient?
Do you think that’s gotten any longer?

Image from NetMarketShare – timeframe = Q3 2015
http://www.netmarketshare.com/browser-market-share.aspx?qprid=2&qpcustomd=0&qptimeframe=Q
“It works on my machine”
doesn’t cut it.

Image 2: F-Shaped Pattern For Reading Web Content http://www.nngroup.com/articles/f-shaped-pattern-reading-web-content/

Email marc.anderson@sympraxisconsulting.com
Twitter @sympmarc
Blog http://sympmarc.com
SPServices http://spservices.codeplex.com
SPXSLT http://spxslt.codeplex.com
Books http://sympmarc.com/books
The Middle Tier Manifesto http://bit.ly/middletier

Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

SPTechCon SFO 2014 - Creating a Great User Experience in SharePoint

Marc D Anderson

Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

SharePoint Tech Fest Houston 2015 - Creating a Great User Experience in Share...

Marc D Anderson

uilding solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications. We must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users. In this interactive session, we’ll discuss questions like: * How should the user feel when they use this piece of functionality? * Will they perceive that this functionality saves them work or creates new work? * How will the functionality compare to what they see on the consumer Web? * How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love? We’ll look at good and bad examples from SharePoint itself as well as specific customizations.

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Twitter bootstrap-101

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

SPTechCon SFO 2014 - Creating a Great User Experience in SharePoint

Marc D Anderson

Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

SharePoint Tech Fest Houston 2015 - Creating a Great User Experience in Share...

Marc D Anderson

ASPC 2015 - Building JavaScript to Stand the Test of TimeMarc D Anderson

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SPC Adriatics

A1 Games industryJoshuaGillypoop

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Kim Hardie

SUGUK NW - 130430 - SharePoint Social

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SPTechCon Boston 2016 - Creating a Great User Experience in SharePoint

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customisations.

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications. We must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users. In this interactive session, we’ll discuss questions like: * How should the user feel when they use this piece of functionality? * Will they perceive that this functionality saves them work or creates new work? * How will the functionality compare to what they see on the consumer Web? * How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love? Whether you're an executive sponsor, end user, power user, developer, or IT Pro, there are bound to be some takeaways for you as you adapt SharePoint to meet your organization's needs.

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience. In this interactive class, we’ll discuss questions like: How should the user feel when they use this piece of functionality? Will they see it as saving them work or creating new work? How will it compare to what they see on the consumer Web? We’ll look at good and bad examples from SharePoint itself, as well as specific customizations.

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Building solutions in SharePoint isn’t simply about getting the functionality right based on the business requirements. Developers must think about the entire user experience (UX), which goes far beyond the technical aspects of the solution. It’s no longer good enough to meet the specifications. We must exceed them in terms of usability. This takes many developers out of their comfort zones and into the messy world of end users. In this interactive session, we’ll discuss questions like: * How should the user feel when they use this piece of functionality? * Will they perceive that this functionality saves them work or creates new work? * How will the functionality compare to what they see on the consumer Web? * How can we use technologies which haven’t historically been considered mainstream SharePoint developer tools (like jQuery and CSS) to make SharePoint feel more like the sites people love? Whether you're an executive sponsor, end user, power user, developer, or IT Pro, there are bound to be some takeaways for you as you adapt SharePoint to meet your organization's needs.

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Creating a Great User Experience in SharePoint

5. Microsoft SharePoint faces a challenging future: Forrester | PCWorld http://www.pcworld.com/article/2027391/microsoft-sharepoint-faces-a-challenging-future-forrester.html SharePoint Adoption Faces Three Barriers: Mobile, Social, Cloud http://www.slideshare.net/johnrrymer/share-point-survey-2012-slideshare

6. SharePoint Microsoft Doesn't Advise You Customize SharePoint 2013 http://www.cmswire.com/cms/information-management/microsoft-doesnt-advise-you-customize-sharepoint-2013-016608.php

7. How does the user feel when they are finished with using SharePoint? “User experience” from Wikipedia http://en.wikipedia.org/wiki/User_experience

8. Image from The Conversation Prism http://www.theconversationprism.com/

10. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

11. Image from “Explain IA Poster” http://userallusion.com/blog/2010/10/explain-ia-poster/

12.

13.

14.

15.

16.

17.

18. Boston Globe, February 02, 2013: Instant gratification is making us perpetually impatient ow.ly/i8Pth Ramesh Sitaraman, a computer science professor at UMass Amherst, examined the viewing habits of 6.7 million Internet users in a study released in 2012. How long were subjects willing to be patient? Do you think that’s gotten any longer?

19.

20. Images courtesy: Method IT, TechNet

21. Image from NetMarketShare – timeframe = Q3 2015 http://www.netmarketshare.com/browser-market-share.aspx?qprid=2&qpcustomd=0&qptimeframe=Q “It works on my machine” doesn’t cut it.

22. Image 2: F-Shaped Pattern For Reading Web Content http://www.nngroup.com/articles/f-shaped-pattern-reading-web-content/

23.

24.

25.

26.

27. It always comes back to “It Depends”

28.

29. The Form v Function Ratio by Dan Antion http://www.aiim.org/community/blogs/expert/The-Form-v-Function-Ratio

30. Email marc.anderson@sympraxisconsulting.com Twitter @sympmarc Blog http://sympmarc.com SPServices http://spservices.codeplex.com SPXSLT http://spxslt.codeplex.com Books http://sympmarc.com/books The Middle Tier Manifesto http://bit.ly/middletier

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