This document describes an internship program for career development professionals at Carnegie Mellon University. Key details include: 1) The internship provides career counseling training and practical experience for graduate students through a full academic year placement. 2) Interns receive a weekly training curriculum covering topics like career assessments, student development theories, and counseling skills. 3) In addition to the training, interns conduct individual career counseling appointments and special projects to gain experience in the field.

1. Crafting New Career
Development Professionals:
An Internship Program
Presenters:
Jennifer Frick, Rachel Higgins, Christin Hydeman and Debra Ignel

2. Carnegie Mellon Overview
• A private 4-year global research university with over 86,000
alumni and staff and 7 colleges.
• Recognized for its world class arts and technology programs and
collaboration across disciplines.
Enrollment Data
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3. Career & Professional Development
Center (CPDC) Overview
The CPDC empowers students and alumni to optimize their professional
and life potential through career exploration, experiential learning, and
connecting with employers and opportunities.
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4. CPDC College Model

5. Career Counseling Internship
A History
Hypothesis: Career Services is a rapidly evolving field; and there
is a pending shortage of emerging professionals adequately
prepared to enter the field
K y t tg Ae fr u of e T b c m at in gsefr
e Sr e ic ra o o r f : o e o e r in it o
a ic a
ga u t inen inc u s lga dh h r d c t n
rd ae trs o n e in n ig e e u aio
a m is aio inW s r P n sl n
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r e t n e n y a ia
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tr e uin h a o te 0 02 1 c d m e r
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• Y a 1-3inen p r ip td 2s c n - e r n 1fs y a
er trs at ae ;
ic e o dy a a d irt e r -
s d ns
t et
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• Y a 2-5inen ; a s c n y a, wl rd aeins r g2 1
er trs l e o d e r il a u t
l g pin 0 2
• Y a 3- 5inen t b rcu e ( urnlinpo rs)
er trs o e e ritd c r t e y rge s

6. Benchmarking: Relevant Grad Programs
• Regional Benchmarking: 8 institutions and 9 programs
• 4 programs offer a career counseling class as an elective
• 1 program requires a career counseling class
• 4 programs do not offer any type of career counseling class
• National Benchmarking- U.S. News and World Report’s “Best Higher Education
Administration Programs”: 11 schools and 13 programs
• 0 programs require a career counseling class
• 5 programs offer a career counseling class as an elective
• 8 programs do not offer any type of career counseling class
† Most programs do require Student Development courses and many offer and require
counseling courses, but these do not specifically focus on Career Counseling and
Development.

7. Research on Employment Trends in
the Career Services Field
Ca r e e r P r o fe s s io n a ls Hir in g T r e n d s S u r ve y c r nl
ur t
e y
d t ue t c re s ric s f e .
is ib td o ae r ev e of s
r ic
E a r ly R e s u lt s
• “ T eeaetom n o ey a po rm ; tom c fc s na
h r r o a y n - e r rga s o u h o u o
rs ac / e is a e; ll o n ra t ec u s lgo
e e rht s p p r it r o e l
h te im o n e in r
a s sm n”
se s e t
• “ M s ae ’ t rp rd t wr intef l o c re s ric s
o t rn pe ae ” o ok h ie f ae r ev e
d
• Aluv y e p n e t a m tdta te n e e t po id
l re rs o d ns d it h th y e d d o rv e
s e
n w irs it a d io a t in ginc tg r s u ha c re
e h e wh d it n l a in
r ae oie s c s ae r
e poaio , e p r nia l rin , c re te r, c re
x l t n x eie t l an g ae rh oy ae r
r e
d v l m n m d la da s sm n
e e p e t o e n se s e t
o s

8. Career Counseling Internship
Internship Requirements
• Itrs ok 7h us e we a $12 per hour for a full academic year
nen wr 1 o r p r e k t
• T rem n aoy rin gh us a hwe ( r a m rin )
he a d tr t in o r e c e k Fid y on g
a
• Po rmm n g rrin , s p ris s c od ae s h d l a dh in
rga a a e t s u ev e , o rin ts c e u n ir g
a e
• E c b l g t ac lg ta a dis os p ris db teC re
a h e n s o oe e e m n c - u ev e y h ae r
o l
C n u a t fh te m rtt n tru hoh re m o inen l
o s l n o ta ta ; oaio s ho g te ta s r tra
t
d p r e t aec n id rdb s do l rin g a
e at ns r o s ee a e n e n g o l
m a s
• Itrs o d c in iv u l n do - a p inm ns a dog n e
nen c n u t d id a a d rpin p o t e t n ra iz ,
a dfcitt aw ev r t o c re wrs o s
n a il e id aiey f ae r okh p
a
• Interns work for an entire academic year (August-May)
• Interns receive mid-year and final performance reviews and attend
weekly meetings with their supervisors

9. Curriculum at a Glance
Informed by:
• Co unc il f o r Ad v a nc e me nt o f St a nd a r d s in
Hig he r Ed uc a t io n ( CAS) f o r Ca r e e r
Se r v ic e s
• Na t io na l Ca r e e r De v e l o p me nt Ass o c ia t io n
Ca r e e r Co unse l ing Co mp e t e nc ie s
• Pr o f e ss io na l St a nd a r d s f o r Co l l e g e a nd
Univ e r s it y Ca r e e r Se r v ic e s , 2009 Na t io na l
As s o c ia t io n o f Co l l e g e s a nd Emp l o y e r s
Includes:
• Itn iv we -o goie tt na db s t in gflwdb
ne s e e kl n r naio n a ic r in oo e y
a l
poe s n ltfs a o in a d1 m noin
rfsio a s f h d w g n :1 e tr g
a
• W e l3h u t in ga dc s m n g m n s sio s 3 s sio s
e k - o rr in n a e a a e e t e s n ( 0 e s n )
y a
• Poe s n l e e p e tA P & A E e c ua e a df a c l
rfsio a d v l m n ( C A N C ) n o rg d n in n iay
o l
s p otd
upr e
• Id id a e l rin g a d p n in o ga u t po rm
n iv u l d e n g o l e e d g n rd ae rga
iz a s
• T p o inee te e rha dpe e tt n
o ic f trs rs ac n rs naio

10. Curriculum cont.
Training Topics
• Ba k o r- a e c us m tr la drs uc s
l b adb s d o re aeia n e o re
c s
• F u d t n l ae rh oie ( oa d S p rKu b l,
o n aio a c re te r s H ln , u e, rm o z
l t
S v k s Bo n
a ic a , rw)
• C lg s d n d v l m n te r s B x r a o a
oe e t e t e e p e th oie ( a t M g l ,
l u o e d
C ic ein )
h kr g
• A v n e c u s lgsil: c re, d es p p l io s
d a c d o ne in kl ae r iv re o u t n ,
s a
inen t n l
traio a
• S la s sm n a dc re pa n g
e - se s e t n ae r l in
f n
• O c p t n l n j m re inom t na drs uc s
c u aio a a d o ak t fr aio n e o re
b
• Itrs ipe p r nia l rin /m l m n/ bs ac
nen h /x eie t l an ge po e t
e y j e rh
o
• M l l c re a s sm ns M T, SG 3 Srn , C I
u ipe ae r se s e t ( B I I I, t g T,
t o
c r s r , ec
ad ot t.)
s
• E p a is np e-op e l rin ( e e p e tlu p r
m h s o e r - e re n g d v l m na s p ot
t a o )
• S e ia tp s f trs
p c l ic o inee t
o

12. On the Job
T y p ic a l R e s p o n s ib ilit ie s
• D ildo - rs m a dc v retr d is gfr L s d ns
ay rpin e u e n o e l e a v in o A L t e t
t u /
mjs
aro
• J bfir a da s r dwrs o pa n ga dim l e tt n
o a s n sot okh p l in n pe naio
e n m
• Id id a s d n a p inm ns o a c re d v l m n
n iv u lt e t p o t e t fr l ae r e e p e t
u l o
tp s
o ic
• M c inev w
o k trie s
• E po e d v l m n a tit s
m l r e e p e t civie
y o
• L a C Io
e d C rle

13. Intern Experience
Training
• Week-long training before semester began helped to prepare us
quickly and adequately to meet with students
• Friday trainings offered equivalent of a semester long class on
career and student development
− No counseling or career related classes offered in our curriculum
− Lead CCI had opportunity to lead some of these
• Provided a time to discuss how to utilize theories in our individual
career counseling appointments
− Case studies
• Comparison to training received at other internships

14. Intern Experience
Practical Experience
• No internship requirement for our graduate program
• Total intern appointments for the academic year: 342 appointments
– Rachel has had 108 appointments from a variety of majors
– Christin has had 104 appointments from a variety of majors
• Assisted with daily drop-in hours
• Provided full-service appointments
– Assessments, mock interviews, career documents, job and
internship searches, negotiations, etc.
• Experience interacting with employers through staffing job fairs
• Weekly mentoring appointments with consultant/supervisor

15. Early Successes
O utc o me s
• 1C I d it dt teP Dpo rma teU iv rit o F r a
C a m t o h h rga th n esy f l id
e o
• 1C I irda aC re C n u a t teC lg o G n rl td s t
C h e s ae r o s l n in h oe e f e ea Su ie a
t l
teU iv rit o P t ug
h n esy f it b rh s
• 1C I s l ” t b c m aC re D v l m n S e ia t te
C “ t e o e o e ae r e e p e t p c l in h
on o is
C lg o B s e s d in t t na teU iv rit o P t ug
oe e f u in s A m is aio th n esy f it b rh
l r s
• 1C I irdt b aC re D v l m n a dE u aio S e ia t th
C h e o e ae r e e p e t n d c t n p c l a te
o is
U iv rit o W s in tn T c m
n esy f a h go , a o a
O t h e r R e s u lt s
• W itim s o a p inm ns e ra e a dc s m r ev eim rv d
a - e fr p o t e t d ce s d n u t e s ric po e
t o
• C re C n u a t a l t ofr ig e l e s ric s os d ns n
ae r o s l ns be o f h h re lev e t t e t a d
t e v u
o tinpoe s n l e e p e tho g s p ris na dt in g
ba rfsio a d v l m n tru h u ev io n r in
o a

16. The Future
A w o r k in p r o g r e s s …
• Srtg Pa D v l e b t n e o u d ts
t e ic l e e p d u in e d f p ae
a n o
• C re C u s lgItr H n b o fr 0 21
ae r o n ein nen a d o k o 2 1 - 3
• C nin o s W T( trs n of es f a a s
o t u u S O inen a d fic t f n l is
a) y
• H lin inev w o M rh3 t t h e5C I fr e t e r
o g trie s n ac 0 o ir
d h
Cs o n x y a;
u im t g a is oh e6
l ae o l t ir
t
• C n u t grs ac t e a in c re poe s n l
o d cin e e rh o x m e ae r rfsio as
“ p e e a dc re po rsio o n w irs
ip l ” n ae r rge s n f e h e
in

17. Questions?