SlideShare a Scribd company logo
Capitalising on the
convergence of Web 2.0
Engagement strategies for social media
1 is Web 2.0?
 What
RSS
Really Simple Syndication
RSS


  Web applications
RSS


Web applications


   Developer tools
   Web services, AJAX, agile programming
1 is Web 2.0...
 What
            really?
Conversation
“You've made it clear. You'd rather see
Digg go down fighting than bow down
to a bigger company”
                      Digg founder, Kevin Rose
Social media
  building blocks

                               presence


                  sharing                 relationships


                               identity


               conversations                  trust


                                groups
Social media
  building blocks

                        p
                    s        r

               =    c
                        id
                             t
                        g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
“
One of the most neglected aspects of the
blogosphere, in my opinion, is that precisely
because it’s (mostly) composed of people who
aren’t professional journalists, it’s composed of
people who are professional doers of something
else and know a great deal about what it is they
‘really’ do. Consequently, the overall network of
blogs contains a great deal of embedded

          ”
knowledge.
p
s        r
    id
c        t
    g
3Business benefits
Internet in%Australia
            of Australian population
110.0


 82.5


 55.0


 27.5


   0
        Mobile   Internet   Broadband   3G Mobile
Social media &
networking is BIG...

and growing...
Listen to the
market
Follow the
    conversation...
The power of
“someone like me”
Control   Message

                    Conversation




                               In uence
?
You Rock!
Build your fan base by
    helping them...
You Suck!
4Marketing 2.0
The “because” effect:
What happens when you make
more money because of, rather
than with something.
                       Doc Searls
Popularity   Head              Long tail




                    Products
MySpace




Facebook


               Flickr
How much effort?
•   Time
•   $$
•   Technical capacity
ROI mapping
More effective
Less effective




                 Less effort   More effort
Questions & discussion
This presentation and associated notes are available at:
http://zum.io/2008/05/22/cpa-branding-presentation
This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia
License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/2.5/au/ or
send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

More Related Content

Similar to CPA Branding Conference - Web 2.0 Presentation

You Are On Facebook And Linkedin, Now What
You Are On Facebook And Linkedin, Now WhatYou Are On Facebook And Linkedin, Now What
You Are On Facebook And Linkedin, Now What
Arizona Association of REALTORS®
 
What Is Web 2.0 V4
What Is Web 2.0 V4What Is Web 2.0 V4
What Is Web 2.0 V4
smiler29
 
Feed- The Razorfish Consumer Experience Report
Feed- The Razorfish Consumer Experience ReportFeed- The Razorfish Consumer Experience Report
Feed- The Razorfish Consumer Experience Report
naked comms
 
Govt2.0
Govt2.0Govt2.0
Intro to Social Networking
Intro to Social NetworkingIntro to Social Networking
Intro to Social Networking
Stacy Lukasavitz Steele
 
HKD2 - LinkedIn - Demystifying Social Networking
HKD2 - LinkedIn - Demystifying Social NetworkingHKD2 - LinkedIn - Demystifying Social Networking
HKD2 - LinkedIn - Demystifying Social Networking
H&K Demystifying Digital
 
Silicon Valley ARMA Spring Seminar 2010 -- Faceoff Between the Enterprise and...
Silicon Valley ARMA Spring Seminar 2010 -- Faceoff Between the Enterprise and...Silicon Valley ARMA Spring Seminar 2010 -- Faceoff Between the Enterprise and...
Silicon Valley ARMA Spring Seminar 2010 -- Faceoff Between the Enterprise and...
weisinger
 
Infor Prg Social Media Wp
Infor Prg Social Media WpInfor Prg Social Media Wp
Infor Prg Social Media Wp
Arunavh Palchaudhuri
 
Social Media is ...
Social Media is ...Social Media is ...
Social Media is ...
Alex de Carvalho
 
Web 2.0, Social Media & Digital Marketing
Web 2.0, Social Media & Digital MarketingWeb 2.0, Social Media & Digital Marketing
Web 2.0, Social Media & Digital Marketing
Harshil Karia
 
Gravity Presentation
Gravity PresentationGravity Presentation
Gravity Presentation
GravityDigital
 
The Future Of Social Media And Its Implications For Brands
The Future Of Social Media And Its Implications For BrandsThe Future Of Social Media And Its Implications For Brands
The Future Of Social Media And Its Implications For Brands
Adam Graham
 
Web Communication
Web CommunicationWeb Communication
Web Communication
Maneer Khan
 
New Mexico AMA - Social Media Marketing
New Mexico AMA - Social Media MarketingNew Mexico AMA - Social Media Marketing
New Mexico AMA - Social Media Marketing
Dana Vanden Heuvel
 
Low Or No Cost Marketing
Low Or No Cost MarketingLow Or No Cost Marketing
Low Or No Cost Marketing
matthuey
 
Razorfish - FEED 2008
Razorfish - FEED 2008Razorfish - FEED 2008
Razorfish - FEED 2008
Razorfish
 
Razorfish - Consumer Experience Report 2008
Razorfish - Consumer Experience Report 2008Razorfish - Consumer Experience Report 2008
Razorfish - Consumer Experience Report 2008
Andre Fourie
 
Consumer Experience Report - The Razorfish
Consumer Experience Report - The RazorfishConsumer Experience Report - The Razorfish
Consumer Experience Report - The Razorfish
Rafael Menoya
 
Master ppt social
Master ppt socialMaster ppt social
Master ppt social
Rachel Aldighieri
 
Master ppt social
Master ppt socialMaster ppt social
Master ppt social
Rachel Aldighieri
 

Similar to CPA Branding Conference - Web 2.0 Presentation (20)

You Are On Facebook And Linkedin, Now What
You Are On Facebook And Linkedin, Now WhatYou Are On Facebook And Linkedin, Now What
You Are On Facebook And Linkedin, Now What
 
What Is Web 2.0 V4
What Is Web 2.0 V4What Is Web 2.0 V4
What Is Web 2.0 V4
 
Feed- The Razorfish Consumer Experience Report
Feed- The Razorfish Consumer Experience ReportFeed- The Razorfish Consumer Experience Report
Feed- The Razorfish Consumer Experience Report
 
Govt2.0
Govt2.0Govt2.0
Govt2.0
 
Intro to Social Networking
Intro to Social NetworkingIntro to Social Networking
Intro to Social Networking
 
HKD2 - LinkedIn - Demystifying Social Networking
HKD2 - LinkedIn - Demystifying Social NetworkingHKD2 - LinkedIn - Demystifying Social Networking
HKD2 - LinkedIn - Demystifying Social Networking
 
Silicon Valley ARMA Spring Seminar 2010 -- Faceoff Between the Enterprise and...
Silicon Valley ARMA Spring Seminar 2010 -- Faceoff Between the Enterprise and...Silicon Valley ARMA Spring Seminar 2010 -- Faceoff Between the Enterprise and...
Silicon Valley ARMA Spring Seminar 2010 -- Faceoff Between the Enterprise and...
 
Infor Prg Social Media Wp
Infor Prg Social Media WpInfor Prg Social Media Wp
Infor Prg Social Media Wp
 
Social Media is ...
Social Media is ...Social Media is ...
Social Media is ...
 
Web 2.0, Social Media & Digital Marketing
Web 2.0, Social Media & Digital MarketingWeb 2.0, Social Media & Digital Marketing
Web 2.0, Social Media & Digital Marketing
 
Gravity Presentation
Gravity PresentationGravity Presentation
Gravity Presentation
 
The Future Of Social Media And Its Implications For Brands
The Future Of Social Media And Its Implications For BrandsThe Future Of Social Media And Its Implications For Brands
The Future Of Social Media And Its Implications For Brands
 
Web Communication
Web CommunicationWeb Communication
Web Communication
 
New Mexico AMA - Social Media Marketing
New Mexico AMA - Social Media MarketingNew Mexico AMA - Social Media Marketing
New Mexico AMA - Social Media Marketing
 
Low Or No Cost Marketing
Low Or No Cost MarketingLow Or No Cost Marketing
Low Or No Cost Marketing
 
Razorfish - FEED 2008
Razorfish - FEED 2008Razorfish - FEED 2008
Razorfish - FEED 2008
 
Razorfish - Consumer Experience Report 2008
Razorfish - Consumer Experience Report 2008Razorfish - Consumer Experience Report 2008
Razorfish - Consumer Experience Report 2008
 
Consumer Experience Report - The Razorfish
Consumer Experience Report - The RazorfishConsumer Experience Report - The Razorfish
Consumer Experience Report - The Razorfish
 
Master ppt social
Master ppt socialMaster ppt social
Master ppt social
 
Master ppt social
Master ppt socialMaster ppt social
Master ppt social
 

Recently uploaded

The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Adam Smith
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
ssuser567e2d
 
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
my Pandit
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
ABHILASH DUTTA
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
Adnet Communications
 
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
hartfordclub1
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
SEOSMMEARTH
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
Alexandra Fulford
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
JeremyPeirce1
 
Building Your Employer Brand with Social Media
Building Your Employer Brand with Social MediaBuilding Your Employer Brand with Social Media
Building Your Employer Brand with Social Media
LuanWise
 
Income Tax exemption for Start up : Section 80 IAC
Income Tax  exemption for Start up : Section 80 IACIncome Tax  exemption for Start up : Section 80 IAC
Income Tax exemption for Start up : Section 80 IAC
CA Dr. Prithvi Ranjan Parhi
 
Understanding User Needs and Satisfying Them
Understanding User Needs and Satisfying ThemUnderstanding User Needs and Satisfying Them
Understanding User Needs and Satisfying Them
Aggregage
 
Structural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for BuildingsStructural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for Buildings
Chandresh Chudasama
 
Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024
FelixPerez547899
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
thesiliconleaders
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
CLIVE MINCHIN
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
bosssp10
 
Authentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto RicoAuthentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto Rico
Corey Perlman, Social Media Speaker and Consultant
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
SOFTTECHHUB
 

Recently uploaded (20)

The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
 
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
 
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
 
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf2024-6-01-IMPACTSilver-Corp-Presentation.pdf
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
 
3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 20243 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
 
Business storytelling: key ingredients to a story
Business storytelling: key ingredients to a storyBusiness storytelling: key ingredients to a story
Business storytelling: key ingredients to a story
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
 
Building Your Employer Brand with Social Media
Building Your Employer Brand with Social MediaBuilding Your Employer Brand with Social Media
Building Your Employer Brand with Social Media
 
Income Tax exemption for Start up : Section 80 IAC
Income Tax  exemption for Start up : Section 80 IACIncome Tax  exemption for Start up : Section 80 IAC
Income Tax exemption for Start up : Section 80 IAC
 
Understanding User Needs and Satisfying Them
Understanding User Needs and Satisfying ThemUnderstanding User Needs and Satisfying Them
Understanding User Needs and Satisfying Them
 
Structural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for BuildingsStructural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for Buildings
 
Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
 
Best practices for project execution and delivery
Best practices for project execution and deliveryBest practices for project execution and delivery
Best practices for project execution and delivery
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
 
Authentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto RicoAuthentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto Rico
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
 

CPA Branding Conference - Web 2.0 Presentation