The document outlines a COVID-19 operational structure plan for a bowling alley in Kingston, ON. It details policies for limiting capacity to 20 customers plus 3 staff members, enforcing physical distancing of 2 meters, increased sanitization practices, and a screening process for employees and patrons. The plan includes specific measures for hygiene, distancing in different areas of the facility, and a monthly review process.

1. COVID-19
SKYROCKET
BOWLING ALLEY
OPERATIONAL STRUCTURE PLAN | MAY 2020
KINGSTON, ON

2. Name: ______________________________ Date: ________________________
Name: ______________________________ Date: ________________________
Name: ______________________________ Date: ________________________
Name: ______________________________ Date: ________________________
Name: ______________________________ Date: ________________________
Name: ______________________________ Date: ________________________
Management: ________________________________________________
Plan Implementation Start Date: _____________________________________
Initial Plan Review Date: ______________________________________________
Monthly review to to consider potential new risks or changes in provincial or federal
guidelines.
SKYROCKET BOWLING ALLEY PAGE | 02
SKYROCKET BOWLING ALLEY
COVID-19 | OPERATIONAL STRUCTURE PLAN
MAY 2020
Supplementary Monthly Review Signoff:

3. SKYROCKET BOWLING ALLEY is committed to maintaining the implementation of a two-metre physical distance
protocol as established by the Government of Canada.
SKYROCKET BOWLING ALLEY will limit capacity to 20 customers at a time, plus an additional three staff members and
occasional visits from management (see below). Each bowling lane will be limited to use by one household with a
maximum of 4 people. Every-other lane in sequence along the bowling lanes will be closed, cutting our available and
active lanes to 50%. Signage will be posted on the front doors stating capacity limits.
01. The Foyer entryway - specifically, the canteen and registration counter - will enforce physical distancing by placing
floor markings to institute the required space and direct the line in an appropriate direction should a line build.
01a. a plexiglass barrier with holes for passing payment has been installed at the cash register.
02a. Communal ketchup and mustard dispensers have been temporarily removed and replaced with individual
packets.
02. Seating for food and beverage consumption has been temporarily removed. Patrons are encouraged to enjoy
their snacks in the seating available in their assigned bowling lane area.
03. Staff is limited to three at a time: one for lane and general building maintenance, two for game and canteen sales;
one assigned to collecting payment, the other to distribution of shoes, score cards, food, and beverages - each
separated by markings to establish their dedicated work zones behind the counter. Management will occasionally be
on site and will primarily work from the administrative office. Occasional interaction will be required and social
distancing will be in effect. This will be the one circumstance in which on-site personnel totals may exceed 23.
03a. Management will primarily work off-site and have posted a telephone number behind the registration counter
and have encouraged contact from employees at any time for guidance.
03b. As per scheduling, management will assign a dedicated staff member to act in the role of Supervisor in place
of owners/management being on site. This person will be responsible for overseeing that safe practices are
diligently staying in place throughout the facility while on shift, including active screening and monitoring upon
entry into the facility.
03c. Staff break times will be pre-assigned at the discretion of management and limited to one person at a time to
consider physical distancing and non-peak times.
04. Bathrooms will remain open and limited to use by one person at a time. Signage will be posted on mens, women's,
and accessible washroom doors. Physical distancing floor markers will be in place from the doors should a line form.
SKYROCKET BOWLING ALLEYPAGE | 06
PHYSICAL DISTANCING

4. PAGE | 07
HAND WASHING & RESPIRATORY PROTECTION
EMPLOYEES
SKYROCKET BOWLING ALLEY has initiated a mandate
requiring all employees to wear respiratory protection and
maintain consistent hand washing and/or sanitization
while at work. Employees will be required to wear face
masks (non-medical is acceptable), wash hands with anti-
bacterial soap on a regular basis, and are encouraged to
use hand sanitizer (containing a minimum of 60% alcohol)
after each interaction with clients or after touching a
shared surface should hand washing not practical or
efficient.
Anti-bacterial soap, hand sanitizer, and medical-grade
face coverings will be supplied by management for use by
staff on site and located in appropriate areas for use.
PATRONS
Bowling patrons are encouraged to use hand sanitizer
upon entry. This will be found in two locations: at the
entry of the facility, and at the halfway point along bowling
lanes for quicker access for customers. Both will be on a
small table placed by management. Signage will be posted
at each station.
While customers are not required to wear face coverings,
it is highly encouraged given the type of public space.
Anti-bacterial soap and hand sanitizer will be supplied by
management for use by customers and located in
appropriate areas for use.
Hot and cold water, and paper towel is available for all.
HYGIENE COMMUNICATIONS
Posters with appropriate messaging will be posted at the
front entry screening point and shared on Skyrocket
Bowling Alley social media channels. This includes PPE
encouragement, cough, sneezing, and hand washing
etiquette, and the Government of Canada mandated
directions for effective hand washing at all sinks.
For further information, please refer to Cleaning and
Disinfection and Screening and Monitoring sections.
SKYROCKET BOWLING ALLEY
HYGIENE

5. RISK ASSESSMENT
CANADA WIDE STANDARD - AVAILABLE ON
CANADA.CA/CORONAVIRUS
THE INITIAL RISK ASSESSMENT WILL DETERMINE
THE LEBVEL OF RISK FOR YOUR WORK SPACE.
THIS WILL INFORM HOW TO BEST MOVE
FORWARD WITH YOUR OWN OPERATIONAL
STRUCTURE PLAN
Initial risk assessment review to determine regulation
needs for the work space and use of PPE -
administrative, capacity, traffic flow, etc.
Isolation Elements – are there requirements for
plexiglass barriers, physical distancing of work spaces
or clients?
PHYSICAL DISTANCING:
TWO-METER PHYSICAL DISTANCE PRACTICE
REQUIRED
SUBSEQUENT: SPECIFC TO BUSINESS
Employees, customers/clients - consider flow of traffic
within the space
Furniture Arrangement (2m apart)
Visual Communication Cues (I.e. markings on the floor)
Instillation of physical barriers or partitions – required?
Feasible?
Avoidance of group gatherings – staggered start, end,
and break times, common areas including entrances,
foyers, stairs, changing rooms, etc.). Consider:
• Staff Reduction (Work from
Home, staggered start times)
• Risk for employees while mindful of unavoidable
brief interactions
• One-way traffic flow zones
HYGIENE – HAND & RESPIATORY
Promote persistent handwashing
Handwash stations including hot & cold water, soap, and
paper towel or individual towelettes for disposal or
wash
Hand Sanitizer available in common areas (minimum
60% alcohol)
Hygiene Communication requirements
Review the space for shared equipment and objects and
common areas and determine increased frequency of
cleaning surfaces.
FUNCTION ELEMENTS/EQUIP. REQUIRED IMPLEMENTATION COMMUNICATIONS STATUS

6. 1. Do you have any of the following symptoms: fever, new cough, or
difficulty breathing?
YES
NO
2. Have you returned from international travel within the last 14
days?
YES
NO
3. Have you had close contact with any individual with a confirmed
or probable COVID-19 case?
YES
NO
4. Have you had close contact with an individual being tested for
COVID-19?
YES
NO
SCREENING FOR COVID-19
SKYROCKET BOWLING ALLEY
PLEASE DO NOT ENTER THE FACILITY IF YOU ANSWER 'YES' TO
ANY OF THE FOLLOWING QUESTIONS OR WITHOUT REVIEWING
THE QUESTIONS.
IF YOU ANSWER YES TO QUESTION 1, SELF-ISOLATE AT HOME
FOR A MINIMUM OF 14 DAYS AND DIAL 811 FOR FURTHER
ASSISTANCE.
IF YOU ANSWER 'YES' TO QUESTION 2, 3, or 4, SELF-ISOLATE AT
HOME. DIAL 811 SHOULD SYMPTPOMS DEVELOP.
THANK YOU FOR YOUR COOPERATION.