TAMC Covid-19 Preparedness and Response Plan v.5 rev 060121

COVID-19 Preparedness and Response Plan
The Associated Management Company
v. 060121

Overview
The Associated Management Company (TAMC) takes the health and safety of our team members and
residents seriously. We are committed to reducing the risk of exposure to COVID-19 for our team members,
customers and guests.
Our plan is based on information and guidance from the Centers for Disease Control (CDC) and the
Occupational Health and Safety Administration (OSHA) at the time of its development. Because the COVID-
19 situation is frequently changing, the need for modifications may occur based on further guidance
provided by the CDC, OSHA, and other public officials at the state or local levels.
We are asking each of our team members to help with our prevention efforts. TAMC understands that in
order to minimize the impact of COVID-19 at our apartment communities, everyone needs to play his or her
part. We have instituted several best practices to minimize exposure to COVID-19 and prevent its spread in
the workplace. Those practices are set forth here in our plan.

Supervisors
Clio A. Barker and Mary C. Linsenmeyer are designated as the COVID-19 Preparedness Supervisors for the
company that implement, monitor, and report on the COVID-19 control strategies for the company as a whole.
Community Managers implement, monitor, and report on the COVID-19 control strategies for the community
they manage.
Shift leaders are the worksite supervisors who implement, monitor, and report on the COVID-19 control
strategies.

Hygiene
We encourage all team members and residents to take simple steps to avoid spreading the COVID-19
infection. These should be followed even when not at work.
a) Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an
alcohol-based hand rub with at least 60% alcohol.
b) Avoid touching your eyes, nose, or mouth.
c) Follow appropriate respiratory etiquette, which includes covering for coughs and sneezes.
d) Avoid close contact with anyone who is sick.
e) Maintain appropriate social distance of six feet to the greatest extent possible.
f) Wear masks when in public if not fully vaccinated.
g) Disinfect phones, pens, keyboards, chairs and any shared items.
h) Avoid hugging and handshaking as a greeting, remain at least 6ft apart at all times.

Screening Protocol
Team members are to conduct a daily entry self-screening protocol for all team members, vendors, deliveries
in the building and contractors entering the workplace, including:
a) Sick team members are asked to stay home.
b) Those not passing the screening are not allowed to enter.
c) Everyone reporting is to complete a questionnaire covering symptoms and suspected or confirmed
exposure to people with possible COVID-19.
d) Screening forms are to be kept 30 days and are to be used for contact tracing in case of an
outbreak.

Social Distancing
 Everyone on the worksite premises is to be least six feet from one another to the maximum extent
possible, through the use of ground markings, signs, and physical barriers, as appropriate to the
worksite.
 Team members are to use dedicated entry point(s) to reduce congestion at the main
entrance. These locations differ for each location.
 Due to the small number of team members per location, we do not provide visual indicators of
appropriate spacing for team members outside the building in case of congestion. Please keep six
feet apart if more than one person is entering at a time.
 Work shifts may stagger to reduce entry congestion and to ensure the effectiveness of screening.

Social Distancing (Cont.)
 We require face masks if not fully vaccinated in shared spaces, including during in-person meetings
and in restrooms and hallways. Face shields may be worn in addition to masks, not in lieu of mask.
 Workspaces are to be at least six feet apart for not fully vaccinated individuals
 We prohibit social gatherings and meetings that do not allow for social distancing or that create
unnecessary movement through the office.
 Elevator capacity is limited with markings and notices.
 Supply delivery drivers should remain in vehicle when possible.

 Areas where we are required to meet with residents or other team members are to be set up with
plexiglass barrier.
 Team members are to avoid contact with anyone for more than 14 minutes in a 24-hour
period. The shorter contact time, the less chance of virus transmission.
 In person meetings should be avoided. We can use TEAMS to conduct meetings even with Team
members in the same building. Any meetings that need to be held must follow social distancing
protocols.
 Breaks are to be staggered.

 Please do not sit down at the desks or workspaces of other team members and/or use their office
supplies (pens, pencils, computers, hammers, etc.). Even if a team member is absent from their office or
workspace, using their workspace or office supplies can pose a higher risk of spreading the virus. If you
share a desk, please clean upon arrival and when you leave.
 Limit occupancy and wear masks and gloves along with observing social distancing (6 feet apart) in all
maintenance areas if not fully vaccinated. Also, wipe down work areas and tools with disinfectant after
each use. When possible, avoid entering the office to retrieve or drop off service requests and consider a
central area for processing.

Personal Protection Equipment (PPE)
We provide non-medical grade face coverings to our team members.
We require face coverings to be worn if not fully vaccinated when team members cannot consistently
maintain six feet of separation.
Face coverings are to be worn properly covering the mouth and nose.
Face shields may not be worn in lieu of masks, they may be worn in addition.

Barriers
 Workspaces are to be at least six feet apart.
 Tables and desks are to be at least 6 feet apart.
 Entrances to office may have stanchions to deter entry.

Cleaning
 Facility cleaning and disinfection to limit exposure to COVID-19, especially on high-touch surfaces
(e.g., door handles), paying special attention to parts, products, and shared equipment (e.g., tools,
machinery, vehicles) is to be completed twice daily. These areas covered here are all open common
areas and elevators and hall railings.
 We conduct an additional cleaning and disinfecting of the facility in the event of a positive COVID-19
case in the workplace.
 Cleaning supplies are available to team members at the worksite and team members are able to take
time to wash hands frequently or to use hand sanitizer.
 We provide disinfecting supplies and team members are required to wipe down their workstations
at least twice daily. We post signs about the importance of personal hygiene.
 Keep all drinking fountains turned off.

Response to Positive COVID-19
When a team member is identified with a confirmed case of COVID-19, within 24 hours:
We will notify:
 Preparedness Supervisors
 Worksite supervisors
 The local public health department
 The Preparedness Supervisors or the worksite supervisor will notify co-workers, contractors, or
suppliers who may have come into contact with the person with a confirmed case of COVID-
19. A list will be kept of those notified.

Response to Positive COVID-19 (Cont.)
• We are following Executive Order 2020-36, and any executive orders that follow it, that prohibit
discharging, disciplining, or otherwise retaliating against team members who stay home or who leave work
when they are at particular risk of infecting others with COVID-19.
• We will require a deep cleaning when team members are sent home with symptoms.
• We will notify team members and contractors and visitors if we believe that an individual (including a
customer, supplier, or visitor) with a confirmed case of COVID-19 has been in contact with others.
• Team members must be cleared by HR to return to work. A negative COVID-19 test may be required.
• We will not release the name of the team member or resident infected with or suspected to be infected
with COVID-19.

Travel
a) Team members are required to wear masks when in a healthcare setting and on airplanes and
public transportation.
b) We promote remote work to the fullest extent possible.
c) Team members are encouraged to carefully consider the dangers of personal travel and avoid
whenever possible.
d) Team members may be required to quarantine after travel.

Resident Interaction
 When delivering flyers, meals, notices, treats or other items to residents we will not have direct contact with
residents. Items will be left by the apartment door, or if in a common area they will be left on a table near the
resident. When food items are delivered, they will be in disposable containers. Common coffee stations are
closed.
 In amenities such as dining rooms with fixed seating, attendance is limited to 50% of seating capacity of the
venue.
 In amenities without fixed seating, attendance is limited per the current policies and guidance from the
MIDHHS.
 If renovations are being completed in a resident's apartment an area will be set up for them to stay during the
work. The area will be set up to properly social distance. No shared items will be used.

Resident Interaction (Continued)
 Complete the exposure questionnaire with residents before entering apartments to perform a resident Service
Request . If the resident answers “yes” to any question, please call the community manager or call the regional
manager to decide how to proceed. Ask the resident to wear a mask as well as distance themselves from us by
at least 10’ or close themselves into a bedroom while our staff is in the apartment. As with all service requests,
wear gloves, wipe all surfaces we come into contact with and wash your hands before and after entering the
apartment. Also, try to limit your time performing a service request to 15 minutes. If something is going to take
longer, consider completing the request in increments to avoid prolonged exposure.
 Only emergency service requests are to be completed in apartments with a positive COVID case, if such a case in
addition to the steps above use of disposable PPE jumpsuits and face shields should be added. All items are to
be disposed of upon leaving the apartment.

RecordKeeping
We will maintain records of:
a) Preparedness Supervisors
worksite supervisors
b) Training
c) Notification
d) Daily Health evaluations for 30
days

TAMC Covid-19 Preparedness and Response Plan v.5 rev 060121

TAMC Covid-19 Preparedness and Response Plan v.5 rev 060121

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