The document is a cover letter from Donna Stone applying for a new employment role. She has over 20 years of experience in property, finance, and insurance sales and marketing. Her strengths include qualifying leads, assisting clients through the entire loan process, analyzing customer data to find new growth opportunities, and maintaining relationships to gain repeat business and referrals. She is seeking a professionally challenging role where she can continue growing her skills and contributing her experience in client services and operations.

1. To whom it may concern
I have over 20 years experience working with clients within the Property and Finance Industry.
My roles have been varied as I am a competent all rounder. My strength is Sales and Marketing
property, finance and insurance.
I am keen to move my current skills and experience to a new employment role, where I can grow
and be professionally challenged.
I have sourced my own leads and dealt successfully with provided leads. Taking the lead from
initial contact, qualifying serviceability, loan application including loan construction, submission,
settlement and after settlement care. If the client details do not qualify in the first instance I
inform the client of what they need to do to get in a position where they will settle.
I have dealt extensively with client database to analyse and profile future growth areas for the
companies I have worked for.
Specialising in focusing on client needs, maintaining the relationship to ensure they happily
return and refer. As a result, I can offer a combination of quality Sales, Administration, Client
and Peer Care to ensure a smooth operation.
I would be very pleased to discuss my application further with you at your convenience.
Please contact me so that I can provide you with any additional information you may require.
Kind regards
Donna Stone
Mobile: 0406 702 157