operations management course outline

1. INSTRUCTOR’S CONTACT DETAILS:
Name: Rashid Jehangiri
Office Hours: 8:00 – 4:50
Email Address: rashidjehangiri@gmail.com
Telephone #:
Mobile #: 0345-8429532
OVERVIEW
The basic purpose of this course is to provide students with a broad understanding and
knowledge of several operations management concepts. Such concepts include (but are not
limited to) operations strategy, process design, forecasting, inventory management, scheduling,
and quality management. Emphasis will be placed on the application of these concepts to actual
business situations. At the end of the course students should:
 Understand the dynamics of operations strategy and be able to develop one for a
company
 Understand and apply the concepts of process improvement and reengineering
 Be aware of the various manufacturing technologies and their purposes
 Understand the importance of quality management and statistical process control
 Be able to recommend a location for a facility and design its layout
 Be able to use a variety of forecasting techniques
 Understand the concepts and techniques of inventory management for independent and
dependent demand items
 Know the differences between push and pull systems
 Understand project management and be able to apply project scheduling techniques
COURSE PLAN
week# Topic & Contents Activity Readings
1 Introduction to
operations
management
Lecture Operations Management
by Jay Heizer
2 forecasting Lecture Operations Management
by Jay Heizer
3 Designof goods and
services
Lecture/quiz Operations Management
by Jay Heizer
OPERATIONS MANAGEMENT
Discipline
Marketing/finance/HR
Credit Hours 3 Pre Requisite
-----------
Specialization Course
Marketing /Finance/HR/IT
Duration of Class 3 hours in
a week
Follow up Courses

2. 4 Managing quality Lecture/group
discussions
Operations Management
by Jay Heizer
5 Statistical process
control
Lecture/class
participation
Operations Management
by Jay Heizer
6 Process strategy Lecture Operations Management
by Jay Heizer
7 Capacity planning Lecture/ Operations Management
by Jay Heizer
8 Layout strategies Lecture Operations Management
by Jay Heizer
9 MID TERM Operations Management
by Jay Heizer
10 Supply chain
management
Lecture Operations Management
by Jay Heizer
11 Outsourcing as a
supply chain strategy
Lecture Operations Management
by Jay Heizer
12 Inventory
management
Lecture/quiz Operations Management
by Jay Heizer
13 Project management Lecture/class
discussions
Operations Management
by Jay Heizer
14
Material resource
planning
Lecture/class
discussions
Operations Management
by Jay Heizer
15 Project/group
presentations
16 Project/group
presentations
17 Project group
presentations/ course
roundup
18 Final term exam
TEACHING METHODOLOGY
Power points, board, presentations and group discussions
COURSE ACTIVITIES
2 Quizzes
1 Presentation/project
2 Written Assignments

3. COURSE TEXTS
Required Book(s): Operations Managementby JayHeizer latestedition
Reference book(s) operations managementby William J Stevenson9th
edition.
ASSESSMENT CRITERIA
GRADING &WEIGHTAGE APPLICABLE TO SESSION
Percent Marks Letter Grade Grade Points
85-100 A 4.00
80-84 A- 3.70
75-79 B 3.30
70-74 B+ 3.00
65-69 B- 2.70
61-64 C 2.30
58-60 C+ 2.00
55-57 C- 1.70
50-54 D 1.00
Below 50 F 0.00
Withdraw W
Incomplete I
75% attendance is the required to appear in the final examination
a. A. Mid Term 35%
b. B. Final Term 40%
c. C. Sessional work (25%)
i) Assignment 10%
ii) Quizzes 10%
iii) Class Attendance 5%
100%
COURSE POLICY & GUIDELINES
Students are expected to maintain proper discipline and appropriate behavior in the class.
Plagiarism:
Plagiarism means Leaning heavily on the sentences or word choices of others or quoting
anything without giving references. This will lead to serious action against the student which
might range from negative marking to case before the examination committee.