Corporate Management Program
Learning outcomes – AOTS Japan
                     LeRoy J. Ebert
                       Chartered Marketer
                 Manager Marketing & Sales
                          Hameedia Group
Ohayo Gozaimasu




Bowing is used in apologies or to show gratitude and can express
emotions such as humility, sincerity, remorse or deference. In
general, the longer and deeper the bow, the more emotion that is
expressed
Corporate Philosophy
Management philosophy is a way of life                                   “A company is a public
infused in to an organization which as a                                 institution. Hence, it exists for
result gets all the staff to work towards                                the society, is supported by the
one direction. It generally gives a                                      society and has to walk hand in
direction towards and a sense of                                         hand with the society“
purpose for the organization to exist                                    Panasonic
that goes beyond profits.
 Companies that have a management
philosophy performs better and recruits
better staff                                 Konosuke Matsushita

The Corporate Philosophy should encompass                Significance of a “Corporate Philosophy”
“what is the reason for existence?”                      •Guideline for the company
“The purpose and way of its management?”                 •Guideline for the employee
                                                         •Guideline for activity and behavior
                                                         •Identity and presence of the company in the
The Meaning of doing business
“Making profit is not the fundamental purpose for        society
 engaging in a business. One does business because
 there is a social need to do so. If you don’t clearly
grasp this sense of mission you will not succeed in
business”
Management Strategy
“Basic frame work in which a company            3 strategic levels          Environments
continuously maintains the dominancy            • Company wide strategy     • Internal (Micro) – 5
and develops an action plan for                 • Business Strategy         m’s, Value chain
continuously generating profits” for            • Functional Strategy       •External    (Macro) -
without profits there won’t be a                                            PESTEL
business. Its like fighting a duel with real
swords
                                                                                       Muji Keikaku : No frills,
                                                                                       no brand, low cost

                             •Brand Kagome is renowned
                             for tomato products.
                             •In 1980 it decided to move
                             from being a specialty food
                             manufacturer into a general       • Offer Substance only - Set a price of 30%
                             food manufacturer                 lesser than national brands
                             • Marginal                sales   • Non Branding – Don’t put a brand name on
                             increase, profits dropped by      products not even “Muji”
                             half                              • Unification    of     value    –    Don’t
                             •By broadening its scope it       discount, replace only 15% of the products
                             dissociated with its customers    per annum
Management Strategy
M.E. Porter 3 generic strategy
Marketing Strategy
•   Concept of marketing        Selling             Marketing
     – Production Orientation   Sell what is made   Make what is needed
     – Sales Orientation
                                Tactical view       Strategic view
     – Customer Orientation
                                Sell and forget     Relationship
                                Self preferential   Customer benefit preferential
Marketing Strategy
•      Customers don’t always say what they
       mean, sometime even customers don’t
       know what they want. That’s where you
       draw the line with research




     MC Donald's                    Ezaki Glico – candy boxes    Kinder Chocolates




    If customers are so conscious   Men were the No. 1          In Japan it was noticed
    about health food, then why                                 that for valentines more
                                    customer due to self
    is fast food growing                                        women bought chocolate
                                    consciousness               for themselves
Financial Management
•   Corporate Accounting                         Cash flow is King
      – Financial Accounting – for external
         stakeholders
      – Managerial Accounting - For
         internal
•   Reading P&L & Balance Sheets
•   Ratio/GP/NP,ROI etc Calculations
•   Breakeven analysis
•   Type of costs (FC/VC)
•   Individual PRODUCT Profitability – loss
    making products contribute to overall
    losses
•   Further breakdown of Pareto’s principal
    – 64% of the results come from 4% of
    the work




                                              Look at business from a profitable &
                                              efficiency point of view
Production Management
                                  Profit Management

                                  Productivity, Delivery, Quality, Cost, Safety

                                  Standardization & Management, 5M

                                  5s, Improved moral and teamwork, HO-REN-SO




2S is more than enough for beginners
Tri-party activities based on TPS




TQM         TMS                TQM




  TPS                  TDS

              TQM
Production Management
Production Management

            Click image for video
Production Management
            Kamban Card (JIT)




            Kamban Card in action

    Muda
Human Resource Management
•   The corporate or management philosophy
    deeply influences and governs employee                              Managers
    motivation and HR practices
•   Talent by nature prefers to work for MNC’s and
    large organizations, SME have to offer non                         Supervisors
    monitory benefits to touch their heart and
    attract them
•   This has been the success of life long                              Operators
    employment



                      Example : Job rotation and cross functional training




                                       Sales           Accounts
Summary


of organizations purpose   Company is a component of       Have a long term focus
                           society, profit should not be
                           the primary objective


 Japanese Systems




                                 Orderliness
Arigatho Gozaimazu

Corporate Management Program Japan

  • 1.
    Corporate Management Program Learningoutcomes – AOTS Japan LeRoy J. Ebert Chartered Marketer Manager Marketing & Sales Hameedia Group
  • 2.
    Ohayo Gozaimasu Bowing isused in apologies or to show gratitude and can express emotions such as humility, sincerity, remorse or deference. In general, the longer and deeper the bow, the more emotion that is expressed
  • 3.
    Corporate Philosophy Management philosophyis a way of life “A company is a public infused in to an organization which as a institution. Hence, it exists for result gets all the staff to work towards the society, is supported by the one direction. It generally gives a society and has to walk hand in direction towards and a sense of hand with the society“ purpose for the organization to exist Panasonic that goes beyond profits. Companies that have a management philosophy performs better and recruits better staff Konosuke Matsushita The Corporate Philosophy should encompass Significance of a “Corporate Philosophy” “what is the reason for existence?” •Guideline for the company “The purpose and way of its management?” •Guideline for the employee •Guideline for activity and behavior •Identity and presence of the company in the The Meaning of doing business “Making profit is not the fundamental purpose for society engaging in a business. One does business because there is a social need to do so. If you don’t clearly grasp this sense of mission you will not succeed in business”
  • 4.
    Management Strategy “Basic framework in which a company 3 strategic levels Environments continuously maintains the dominancy • Company wide strategy • Internal (Micro) – 5 and develops an action plan for • Business Strategy m’s, Value chain continuously generating profits” for • Functional Strategy •External (Macro) - without profits there won’t be a PESTEL business. Its like fighting a duel with real swords Muji Keikaku : No frills, no brand, low cost •Brand Kagome is renowned for tomato products. •In 1980 it decided to move from being a specialty food manufacturer into a general • Offer Substance only - Set a price of 30% food manufacturer lesser than national brands • Marginal sales • Non Branding – Don’t put a brand name on increase, profits dropped by products not even “Muji” half • Unification of value – Don’t •By broadening its scope it discount, replace only 15% of the products dissociated with its customers per annum
  • 5.
  • 6.
    Marketing Strategy • Concept of marketing Selling Marketing – Production Orientation Sell what is made Make what is needed – Sales Orientation Tactical view Strategic view – Customer Orientation Sell and forget Relationship Self preferential Customer benefit preferential
  • 7.
    Marketing Strategy • Customers don’t always say what they mean, sometime even customers don’t know what they want. That’s where you draw the line with research MC Donald's Ezaki Glico – candy boxes Kinder Chocolates If customers are so conscious Men were the No. 1 In Japan it was noticed about health food, then why that for valentines more customer due to self is fast food growing women bought chocolate consciousness for themselves
  • 8.
    Financial Management • Corporate Accounting Cash flow is King – Financial Accounting – for external stakeholders – Managerial Accounting - For internal • Reading P&L & Balance Sheets • Ratio/GP/NP,ROI etc Calculations • Breakeven analysis • Type of costs (FC/VC) • Individual PRODUCT Profitability – loss making products contribute to overall losses • Further breakdown of Pareto’s principal – 64% of the results come from 4% of the work Look at business from a profitable & efficiency point of view
  • 9.
    Production Management Profit Management Productivity, Delivery, Quality, Cost, Safety Standardization & Management, 5M 5s, Improved moral and teamwork, HO-REN-SO 2S is more than enough for beginners
  • 10.
    Tri-party activities basedon TPS TQM TMS TQM TPS TDS TQM
  • 11.
  • 12.
    Production Management Click image for video
  • 13.
    Production Management Kamban Card (JIT) Kamban Card in action Muda
  • 14.
    Human Resource Management • The corporate or management philosophy deeply influences and governs employee Managers motivation and HR practices • Talent by nature prefers to work for MNC’s and large organizations, SME have to offer non Supervisors monitory benefits to touch their heart and attract them • This has been the success of life long Operators employment Example : Job rotation and cross functional training Sales Accounts
  • 15.
    Summary of organizations purpose Company is a component of Have a long term focus society, profit should not be the primary objective Japanese Systems Orderliness
  • 16.