convospot.io(v3) for tech community

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Convospot.io provides augmented intelligence to engage with online customers. It provides an “autopilot system” to enhance human’s judgement and responses.

Technology

©Reflen Inc – confidential and property
Problem
Live
engagement
Customer
satisfaction
Knowledge
accumulation&
sharing

©Reflen Inc – confidential and property
Engage customers with Augmented Intelligence

©Reflen Inc – confidential and property
A channel to overlay conversational UX

©Reflen Inc – confidential and property
Language Agent Knowledge AgentAction Agent
Apprenticeship
Learning
Policy Agent
Observe
Statistic
Learning
Symbolic
KG
Decision
Process
Technology: learn by observing

©Reflen Inc – confidential and property
Technology: real time data process

©Reflen Inc – confidential and property
Technology: integration

©Reflen Inc – confidential and property
Business: Target Markets
Healthcare Online retailer
Education Decision making

©Reflen Inc – confidential and property
Reasoning
LearningAbstracting
Perceiving
Vision: full-stack AI for customer engagement

©Reflen Inc – confidential and property
Team

©Reflen Inc – confidential and property
FAQ
homer@convospot.io

Many Asset and Wealth Managers that consider upgrading their Client Portals find it too big a task: complex, expensive or costly. In this webinar, we will attempt to debunk these common myths, and help you build a pathway to upgrade your digital client experience. Is it easy? No, but it is no Rocket Science either! What we will cover: 1. Why Client Portals are critical 2. Common misconceptions debunked 3. Best practices when designing portals 4. Practical steps to get started Theo Paraskevopoulos is CEO of GrowCreate, an independent Cloud software and CX company. Invessed is a platform that helps Asset and Wealth Managers manage their data and power websites, client portals and apps.

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op Technology Trends for 2014 • Emergence of the Mobile Cloud Mobile distributed computing paradigm will lead to explosion of new services. • From Internet of Things to Web of Things Need connectivity, internetworking to link physical and digital. • From Big Data to Extreme Data Simpler analytics tools needed to leverage the data deluge. • The Revolution Will Be 3D New tools, techniques bring 3D printing power to masses. • Supporting New Learning Styles Online courses demand seamless, ubiquitous approach. 2 • Next-generation mobile networks Mobile infrastructure must catch up with user needs. • Balancing Identity and Privacy Growing risks and concerns about social networks. • Smart and Connected Healthcare Intelligent systems, assistive devices will improve health. • E-Government Interoperability a big challenge to delivering information. • Scientific Cloud Computing Key to solving grand challenges, pursuing breakthroughs.

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Watch the webinar replay: www.hfsresearch.com/webinars/unveiling-the-early-leaders-providing-ai-capabilities-for-the-digital-oneoffice Attend a live webinar:www.hfsresearch.com/webinars The Digital OneOffice Framework is all about the design and implementation of the organizational digital experience and the creation of an intelligent, single office to execute and support it. At HfS, our research shows that smart Artificial Intelligence (AI) solutions can help break down the barriers between front and back offices to align the needs of the customer with the operations of an organization to service those needs effectively and proactively. Artificial Intelligence is many things: It is hyped, it is not defined, it is starting to become pervasive, and it is fostering emotional, passionate and at times heated discussions. However, many of those discussions are more focused on either generic or more consumer-facing issues while the broader market is not yet recognizing the impact of AI on B2B and Enterprise segments. Given the blurred perception and the lack of clarity, HfS is aiming to take stock how AI is starting to transform service delivery. With that mind, the research is less about technology aspects rather than understanding the use cases and the way AI could transform organizations journey toward the OneOffice. Attend and learn: How is AI transforming service delivery? What are the AI capabilities and use cases that service providers have built out? Which are the leading AI technologies and approaches that we are seeing? How do deployments get to scale? Learn about the details of the inaugural AI-powered OneOffice Premier League Table How will the market shape up over the next 18 months? Speakers: Phil Fersht, Chief Analyst and CEO, HfS Research (bio) Tom Reuner, Senior Vice President, Intelligent Automation and IT Services, HfS Research (bio)

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convospot.io(v3) for tech community

1. convospot.io By Homer Quan (Founder)

4. ©Reflen Inc – confidential and property A platform to accumulate knowledge I was traveling and had to use emergency room. How could my insurance cover it? Hello Hello, what can I do for your? Information Account profile Action Update customer profile Language “Sorry to hear that, who needs treatment, yourself or your family” Send Action Check insurance availability + Send and learn Automatic 9s Change Edit Change

6. ©Reflen Inc – confidential and property Language Agent Knowledge AgentAction Agent Apprenticeship Learning Policy Agent Observe Statistic Learning Symbolic KG Decision Process Technology: learn by observing

10. ©Reflen Inc – confidential and property Reasoning LearningAbstracting Perceiving Vision: full-stack AI for customer engagement

convospot.io(v3) for tech community

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