Conversations in the library - using technology for better User Experience
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How can we utilise new and emerging techniques to help give people a delightful and meaningful experience every time they visit the library? A talk from #ILI2018 about conversational interfaces, bots, UX, touch displays, proximity tech and open data.
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1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...
Predictive maintenance is a proactive approach that anticipates equipment failures before they happen. At the forefront of this innovative strategy is Artificial Intelligence (AI), which brings unprecedented precision and efficiency. AI in predictive maintenance is transforming industries by reducing downtime, minimizing costs, and enhancing productivity.
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Conversations in the library - using technology for better User Experience
- 1. Conversations in the library Using technology for better User Experience Kate Lomax & Carlos Izsak www.artefacto.org.uk
- 2. We work with organisations on engaging uses of emerging technologies Physical and digital interaction projects ABOUT US
- 3. Digital and physical spaces of libraries are still separate Digital services are a major part of libraries today
- 4. Playfulness & experimentation of makerspaces not reaching the rest of the library (though the technology is more open & accessible than ever) Photo by SparkFun Electronicson Flickr
- 5. OUR WHIMSICAL TALE An interactive adventure prototype exploring installations and spaces
- 6. Engaging, interactive technologies New touchpoints with touchscreens, sensors , installations & other interactions New conversation tools available, such as bots and voice interfaces New ways to tell our stories with Augmented Reality (AR), interactive displays and more.
- 7. Conversation is not a new interface. It’s the oldest interface… Conversational Design - Erika Hall “ “ Use the principles of what makes everyday human interactions productive and satisfying to inform computer-mediated interactions
- 8. Conversational interfaces can be a great way to help users in trouble, to welcome new users, to get feedback to share collections in new & interesting ways. TALK TO USERS
- 9. TELL A STORY Interactive displays can help to tell stories of our collections and our communities Unstacked at the State Library of Qld
- 10. USER EXPERIENCE DESIGN Don’t just inflict technology on your users but design with and for your users Read Code Make Project
- 11. Engage and delight Aim for great user experience for every interaction with your services, staff and spaces
- 12. Add a touch of wonder Serendipity & Math.random()
- 13. Are there ways you can make feedback (and other conversations) part of your space? PROTOTYPE, TEST, IMPROVE
- 14. DON’T BE AFRAID TO FAIL (but try to fail gracefully when you do)
- 15. Collaborate, share, teach & learn CC-licensed Bot Merit Badges by Kate Compton (@galaxykate)
- 16. Thank you Talk to us at: @artefactors hello@artefacto.org.uk And our fortnightly newsletter about technology & innovation in libraries: libraries.newslet.org