This document discusses the growing trend of conversational commerce and how it can benefit travel brands. It notes that consumers increasingly prefer communicating with brands via messaging rather than phone calls or websites. LivePerson, which has 20+ years of experience managing brand conversations, believes conversational commerce will quickly eclipse traditional digital channels as messaging becomes more widely used on platforms like Facebook, Apple Business Chat and Google RCS. The document outlines how travel brands can activate conversational tools to provide continuous, asynchronous customer experiences that mirror how people communicate in their personal lives.
The largest companies in the world are waking up to the idea of removing the digital fortresses that have been built over the past 30 years, and moving to a path where it's easier to communicate with customers at scale on their time.
Enter the era of "The Conversational Brand." This presentation highlights the path and blueprint to this new way of communicating with customers that will have a definitively positive impact on the brand, customers and employees.
Conversational Commerce for Stadiums and Live EventsBrandon Fluharty
Learn what it means to go conversational as a brand and make it easier for all of your consumers to buy tickets, discover new events, ask questions, order from their seat, buy things and get help all through messaging.
LivePerson celebrated a successful third quarter of 2020 with record revenue, new contract values, and adjusted EBITDA. Key highlights included 26% revenue growth driven by increased demand for conversational AI during the pandemic, signing their first 360 partnership with Infosys, and raising full year revenue and profitability guidance. LivePerson's CEO attributed their leadership position in conversational commerce to their early bet on this emerging technology.
RCS is an IP-based messaging service provided to mobile phone users through mobile operator networks. It is used for both Person to Person (P2P) and Application to Person (A2P) communications and incorporates the global reach of SMS with the rich features of chat apps like WhatsApp & Facebook Messenger, to deliver more interactive, engaging experiences to customers.
https://www.vfirst.com/rcs-business-messaging
The Power of 2; AT&T for Nortel CustomersPeter Keiley
The document summarizes a meeting between Nortel, AT&T, and their customers about Nortel's business restructuring and the ongoing partnership between Nortel and AT&T. It discusses Nortel's filing for creditor protection, the impact on customers, and AT&T and Nortel's commitment to supporting customers. It also highlights the benefits of the Nortel and AT&T alliance in providing integrated solutions to meet customer needs.
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
Use AI to create better customer experiences. Support contact centre modernization, conversational interfaces, crowd analytics, process automation, and content moderation with AI and ML.
The largest companies in the world are waking up to the idea of removing the digital fortresses that have been built over the past 30 years, and moving to a path where it's easier to communicate with customers at scale on their time.
Enter the era of "The Conversational Brand." This presentation highlights the path and blueprint to this new way of communicating with customers that will have a definitively positive impact on the brand, customers and employees.
Conversational Commerce for Stadiums and Live EventsBrandon Fluharty
Learn what it means to go conversational as a brand and make it easier for all of your consumers to buy tickets, discover new events, ask questions, order from their seat, buy things and get help all through messaging.
LivePerson celebrated a successful third quarter of 2020 with record revenue, new contract values, and adjusted EBITDA. Key highlights included 26% revenue growth driven by increased demand for conversational AI during the pandemic, signing their first 360 partnership with Infosys, and raising full year revenue and profitability guidance. LivePerson's CEO attributed their leadership position in conversational commerce to their early bet on this emerging technology.
RCS is an IP-based messaging service provided to mobile phone users through mobile operator networks. It is used for both Person to Person (P2P) and Application to Person (A2P) communications and incorporates the global reach of SMS with the rich features of chat apps like WhatsApp & Facebook Messenger, to deliver more interactive, engaging experiences to customers.
https://www.vfirst.com/rcs-business-messaging
The Power of 2; AT&T for Nortel CustomersPeter Keiley
The document summarizes a meeting between Nortel, AT&T, and their customers about Nortel's business restructuring and the ongoing partnership between Nortel and AT&T. It discusses Nortel's filing for creditor protection, the impact on customers, and AT&T and Nortel's commitment to supporting customers. It also highlights the benefits of the Nortel and AT&T alliance in providing integrated solutions to meet customer needs.
This year, the focus goes beyond technology to mining business insights around how cloud enables strategic industry trends such as Open and Virtual Banking and Insurance, Security and Compliance, Data Analytics and AI/ ML, FinTech and RegTech, Surveillance and more through sharing of best practices and use cases. In sessions led by customers, partners, industry leaders and AWS subject matter experts, you’ll learn how AWS helps financial institutions to focus on the innovation and outcomes that truly drive business forward. Business stakeholders, market makers, and technology owners will all learn something new, valuable and actionable.
Use AI to create better customer experiences. Support contact centre modernization, conversational interfaces, crowd analytics, process automation, and content moderation with AI and ML.
Text Message Marketing for Real Estate AgentsKeith Carberry
This document provides tips and ideas for using text message marketing in a real estate business. Some key benefits of text message marketing include high open and response rates, the ability to send personalized and targeted messages, and building client loyalty. Real estate agents can use text messages to send property listings and information, appointment reminders and cancellations, and engage clients with contests and surveys. The document also recommends ways to build a mobile contact list and discusses best practices like always including contact details and opt-out instructions.
Taxi 2.0 provides a turnkey solution for taxi and limo companies to modernize their operations and compete with new transportation startups like Uber. The solution includes a web-based administration console, driver apps, and passenger apps to allow for online booking and mobile payments. It aims to help smaller taxi companies cut costs and provide a better customer experience through new technologies while generating revenue of 1% per order placed through the Taxi 2.0 platform. The founders plan to market primarily through digital channels and partnerships with local operators. Risks include competition from larger startups in the space and lack of funding to fully support growth.
The document discusses how CPaaS (Communications Platform as a Service) providers pose a threat to Communications Service Providers' (CSP) core businesses. It recommends that CSPs use Kandy, a white-label CPaaS solution, to (1) provide APIs and a digital marketplace to easily enable e-commerce for services, (2) defend against competitive threats from providers like Twilio, and (3) reinvigorate core business revenues by steering customers back to CSP networks.
Enterprise Car Share has lower traffic and engagement than competitor Zipcar based on a traffic analysis. Enterprise averages 113,558 monthly visits and 100,908 unique visitors compared to Zipcar's 1,516,666 monthly visits and 765,966 unique visitors. Enterprise could improve by adding 3D car tours to provide value and encourage longer visits by allowing users to explore vehicle options in detail.
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QR codes are two-dimensional barcodes that can be scanned by smartphones to link to webpages or other online content. When scanned, a QR code instantly links the user's smartphone to a web page. Marketers are using QR codes in innovative ways like on business cards, print ads, and promotional products to drive traffic to their websites or online promotions from mobile devices. QR codes allow for online and offline media to converge and can be tracked to measure marketing campaign results.
Digital Dealer Magazine Interview with Ralph Paglia is Cover StoryRalph Paglia
Ralph Paglia is the e-business director at Courtesy Chevrolet in Phoenix, Arizona, which has a large Hispanic population and competitive auto market. He oversees 60 employees across internet sales, customer relationship, and finance teams. Courtesy Chevrolet generates 30% of its sales from these departments. Paglia discusses the dealership's website strategy, use of multiple vendors, and challenges maintaining profits with internet sales in a competitive market.
Respond Fast is a technology company that allows consumers to interact with advertising by speaking voice commands to their smart speakers. The document outlines how Respond Fast works, the growth of the smart speaker market, and how various types of advertising campaigns can integrate Respond Fast technology through unique phrases. It also shows how easy it is to set up and track campaigns using Respond Fast's dashboard and analytics.
Digital Dealer April 2007 Ralph Paglia Cover Story 2Ralph Paglia
The document provides an interview with Ralph Paglia, the e-business director of Courtesy Chevrolet dealership in Phoenix, Arizona. It discusses how the dealership generates over 30% of its sales from its e-business department, which includes internet sales teams, a customer relationship center, and marketing efforts. It also details the various sources the dealership uses to generate internet leads and the different closing rates for each source.
The document contains quotes from CEOs of various companies about prioritizing customer experience over advertising. Tony Hsieh of Zappos says they put most of their marketing budget into customer experience instead of paid ads, letting customers do their marketing through word-of-mouth. Steve Jobs advised getting so close to customers you can predict their needs. Tricia Griffith of Progressive emphasizes their product is promising customer care in accidents. Elena Ford says Ford aims to deliver the most trusted customer experience across all touchpoints.
Dreamforce To You London 2019 - Coveo PresentationAli Hanyaloglu
How digital experience leaders use Coveo AI and Salesforce to deliver engaging experiences, focusing on customer service with examples and a demo. As given at Dreamforce To You held in December 2019 at the ExCel London by Coveo's Ali Hanyaloglu and Ezmie Bouchard.
Avaya Partners with Brand Embassy to Provide Digital Customer Service to Ente...Brand Embassy
Digital customer service platform, Brand Embassy, has agreed a partnership with global technology and CRM specialists, Avaya, in order to better address a major shift to digital customer interactions in Europe.
This document summarizes data on driver hiring and recruitment strategies. It finds that recruiters have the highest chance of hiring a driver by contacting them within 5 minutes of their first expression of interest. Most drivers are on the market 2 times per year and are contacted through their mobile devices. Recruiters who contact drivers with 1-2 phone calls have a better chance of hiring them than those who call 6+ times. The document also outlines a marketing funnel for capturing leads, nurturing them through automated outreach, and moving them toward hiring.
Mobile Payments For Dating Service ProvidersFinn McAleer
The proliferation of mobile across the globe has led to over 6 billion mobile subscribers vs 2 billion credit card subscribers. Operator billing offers the most frictionless payment on the market and has seen a massive up take globally in terms of monetising digital content and virtual goods. Popular in developed markets and gaining a vast amount of traction in emerging markets where there are high percentages of unbanked users. Mobile payments whether in-app or via Mobile or desktop web will offer higher conversion rates (up to 60% higher than traditional payment methods) and can help increase your average transaction value per user. Mobile payments also offer the added value of helping to convert users to higher paying methods.
Interested in learning more about how Carrier Billing can work for you. Drop me an email on fmcaleer@mgage.com or alternatively feel free to add me on linkedIn.
Follow me on Twitter for everything mobile @finnmcaleer.
This document provides information about AT&T Interactive's Pay Per Call advertising service. It allows businesses to advertise across multiple media channels including mobile, web, and print yellow pages directories. Advertisers are only charged when a customer calls their ad listing. The document discusses how Pay Per Call can increase sales leads and conversions for businesses. It also addresses common questions about the service such as how calls are charged, selecting a service area, choosing ad categories, setting a monthly budget, and invoice billing.
DriverSource is a transportation staffing and compliance company that was founded in 2001. It specializes in commercial driver leasing and recruiting, DOT compliance services, and consulting for the transportation industry. DriverSource aims to provide qualified drivers and help clients with regulatory requirements to allow them to focus on their core business. It offers several service options for commercial driver leasing and recruiting to meet different customer needs.
Automated messaging is quickly becoming the most effective way to interact with brands. Here's how you can get started implementing a great conversational experience for your customers.
Building Customer-Centric Contact Centers in Financial Services Amazon Web Services
How can financial services companies meet customer demands for personalized, high-quality service while satisfying regulatory requirements? In this session, learn how Amazon Connect, a cloud-based self-service contact center, can integrate with Amazon AI services, such as Amazon Transcribe, Amazon Comprehend, and Amazon Lex, to enable financial institutions to deliver transformational omni-channel experiences to their customers and comply with data protection and retention requirements. Learn how you can use call recordings to gain insight into customer sentiment and the most commonly raised issues during service interactions—all without hosting any infrastructure.
This document summarizes an AWS seminar presentation on AI and machine learning services. It discusses AWS's mission to put machine learning in the hands of every developer and data scientist. It provides an overview of AWS machine learning application services like Amazon Rekognition, Polly, Lex, and Translate. It also covers AWS machine learning platform services like Amazon SageMaker and deep learning frameworks. Finally, it discusses AWS machine learning infrastructure services like EC2 P3 instances, the Deep Learning AMI, and AWS DeepLens.
Opening: The M&E Industry, Drivers for Change, and the Agenda for the DayAmazon Web Services
On December 5, 2018, the AWS Media & Entertainment team hosted an M&E Symposium in London. In these opening remarks, hear about the drivers that AWS is seeing move the industry, and learn about the agenda for the day.
Simon Frost, Head of Marketing & Business Development, EMEA, AWS Elemental
Transform the Modern Contact Center Using Machine Learning and Analytics (AIM...Amazon Web Services
Analyzing customer service interactions across channels provides a complete 360-degree view of customers. By capturing all interactions, you can better identify the root cause of issues and improve first-call resolution and customer satisfaction. In this session, learn how to integrate Amazon Connect and AWS machine learning services, such Amazon Lex, Amazon Transcribe, and Amazon Comprehend, to quickly process and analyze thousands of customer conversations and gain valuable insights. With speech and text analytics, you can pick up on emerging service-related trends before they get escalated or identify and address a potential widespread problem at its inception.
Building Online Communities Without Language Barriers (AIM339) - AWS re:Inven...Amazon Web Services
Most communities are currently language specific. To engage in a community the user must speak the language native language. In this chalk talk, we will discuss how you can integrate state of the art machine translation to enable users to effectively share and consume content in their language of choice and create truly global communities. Broadening the user base through seamless language translation helps developers increase participation and contribution, ultimately improving the economics of their applications.
Text Message Marketing for Real Estate AgentsKeith Carberry
This document provides tips and ideas for using text message marketing in a real estate business. Some key benefits of text message marketing include high open and response rates, the ability to send personalized and targeted messages, and building client loyalty. Real estate agents can use text messages to send property listings and information, appointment reminders and cancellations, and engage clients with contests and surveys. The document also recommends ways to build a mobile contact list and discusses best practices like always including contact details and opt-out instructions.
Taxi 2.0 provides a turnkey solution for taxi and limo companies to modernize their operations and compete with new transportation startups like Uber. The solution includes a web-based administration console, driver apps, and passenger apps to allow for online booking and mobile payments. It aims to help smaller taxi companies cut costs and provide a better customer experience through new technologies while generating revenue of 1% per order placed through the Taxi 2.0 platform. The founders plan to market primarily through digital channels and partnerships with local operators. Risks include competition from larger startups in the space and lack of funding to fully support growth.
The document discusses how CPaaS (Communications Platform as a Service) providers pose a threat to Communications Service Providers' (CSP) core businesses. It recommends that CSPs use Kandy, a white-label CPaaS solution, to (1) provide APIs and a digital marketplace to easily enable e-commerce for services, (2) defend against competitive threats from providers like Twilio, and (3) reinvigorate core business revenues by steering customers back to CSP networks.
Enterprise Car Share has lower traffic and engagement than competitor Zipcar based on a traffic analysis. Enterprise averages 113,558 monthly visits and 100,908 unique visitors compared to Zipcar's 1,516,666 monthly visits and 765,966 unique visitors. Enterprise could improve by adding 3D car tours to provide value and encourage longer visits by allowing users to explore vehicle options in detail.
Hemsmedia: Powered by Hems Technosys Pvt.Ltd Hems media
Hemsmedia: We offer best bulk SMS service with reasonable cost. We are
providing you best bulk SMS marketing,bulk SMS India, promotional SMS,
transactional SMS, free SMS service, free SMS in India, bulk SMS
gateway, bulk SMS service provider, short code, long code. Click or Call
at Toll Free – 1800-200-4221.
QR codes are two-dimensional barcodes that can be scanned by smartphones to link to webpages or other online content. When scanned, a QR code instantly links the user's smartphone to a web page. Marketers are using QR codes in innovative ways like on business cards, print ads, and promotional products to drive traffic to their websites or online promotions from mobile devices. QR codes allow for online and offline media to converge and can be tracked to measure marketing campaign results.
Digital Dealer Magazine Interview with Ralph Paglia is Cover StoryRalph Paglia
Ralph Paglia is the e-business director at Courtesy Chevrolet in Phoenix, Arizona, which has a large Hispanic population and competitive auto market. He oversees 60 employees across internet sales, customer relationship, and finance teams. Courtesy Chevrolet generates 30% of its sales from these departments. Paglia discusses the dealership's website strategy, use of multiple vendors, and challenges maintaining profits with internet sales in a competitive market.
Respond Fast is a technology company that allows consumers to interact with advertising by speaking voice commands to their smart speakers. The document outlines how Respond Fast works, the growth of the smart speaker market, and how various types of advertising campaigns can integrate Respond Fast technology through unique phrases. It also shows how easy it is to set up and track campaigns using Respond Fast's dashboard and analytics.
Digital Dealer April 2007 Ralph Paglia Cover Story 2Ralph Paglia
The document provides an interview with Ralph Paglia, the e-business director of Courtesy Chevrolet dealership in Phoenix, Arizona. It discusses how the dealership generates over 30% of its sales from its e-business department, which includes internet sales teams, a customer relationship center, and marketing efforts. It also details the various sources the dealership uses to generate internet leads and the different closing rates for each source.
The document contains quotes from CEOs of various companies about prioritizing customer experience over advertising. Tony Hsieh of Zappos says they put most of their marketing budget into customer experience instead of paid ads, letting customers do their marketing through word-of-mouth. Steve Jobs advised getting so close to customers you can predict their needs. Tricia Griffith of Progressive emphasizes their product is promising customer care in accidents. Elena Ford says Ford aims to deliver the most trusted customer experience across all touchpoints.
Dreamforce To You London 2019 - Coveo PresentationAli Hanyaloglu
How digital experience leaders use Coveo AI and Salesforce to deliver engaging experiences, focusing on customer service with examples and a demo. As given at Dreamforce To You held in December 2019 at the ExCel London by Coveo's Ali Hanyaloglu and Ezmie Bouchard.
Avaya Partners with Brand Embassy to Provide Digital Customer Service to Ente...Brand Embassy
Digital customer service platform, Brand Embassy, has agreed a partnership with global technology and CRM specialists, Avaya, in order to better address a major shift to digital customer interactions in Europe.
This document summarizes data on driver hiring and recruitment strategies. It finds that recruiters have the highest chance of hiring a driver by contacting them within 5 minutes of their first expression of interest. Most drivers are on the market 2 times per year and are contacted through their mobile devices. Recruiters who contact drivers with 1-2 phone calls have a better chance of hiring them than those who call 6+ times. The document also outlines a marketing funnel for capturing leads, nurturing them through automated outreach, and moving them toward hiring.
Mobile Payments For Dating Service ProvidersFinn McAleer
The proliferation of mobile across the globe has led to over 6 billion mobile subscribers vs 2 billion credit card subscribers. Operator billing offers the most frictionless payment on the market and has seen a massive up take globally in terms of monetising digital content and virtual goods. Popular in developed markets and gaining a vast amount of traction in emerging markets where there are high percentages of unbanked users. Mobile payments whether in-app or via Mobile or desktop web will offer higher conversion rates (up to 60% higher than traditional payment methods) and can help increase your average transaction value per user. Mobile payments also offer the added value of helping to convert users to higher paying methods.
Interested in learning more about how Carrier Billing can work for you. Drop me an email on fmcaleer@mgage.com or alternatively feel free to add me on linkedIn.
Follow me on Twitter for everything mobile @finnmcaleer.
This document provides information about AT&T Interactive's Pay Per Call advertising service. It allows businesses to advertise across multiple media channels including mobile, web, and print yellow pages directories. Advertisers are only charged when a customer calls their ad listing. The document discusses how Pay Per Call can increase sales leads and conversions for businesses. It also addresses common questions about the service such as how calls are charged, selecting a service area, choosing ad categories, setting a monthly budget, and invoice billing.
DriverSource is a transportation staffing and compliance company that was founded in 2001. It specializes in commercial driver leasing and recruiting, DOT compliance services, and consulting for the transportation industry. DriverSource aims to provide qualified drivers and help clients with regulatory requirements to allow them to focus on their core business. It offers several service options for commercial driver leasing and recruiting to meet different customer needs.
Automated messaging is quickly becoming the most effective way to interact with brands. Here's how you can get started implementing a great conversational experience for your customers.
Building Customer-Centric Contact Centers in Financial Services Amazon Web Services
How can financial services companies meet customer demands for personalized, high-quality service while satisfying regulatory requirements? In this session, learn how Amazon Connect, a cloud-based self-service contact center, can integrate with Amazon AI services, such as Amazon Transcribe, Amazon Comprehend, and Amazon Lex, to enable financial institutions to deliver transformational omni-channel experiences to their customers and comply with data protection and retention requirements. Learn how you can use call recordings to gain insight into customer sentiment and the most commonly raised issues during service interactions—all without hosting any infrastructure.
This document summarizes an AWS seminar presentation on AI and machine learning services. It discusses AWS's mission to put machine learning in the hands of every developer and data scientist. It provides an overview of AWS machine learning application services like Amazon Rekognition, Polly, Lex, and Translate. It also covers AWS machine learning platform services like Amazon SageMaker and deep learning frameworks. Finally, it discusses AWS machine learning infrastructure services like EC2 P3 instances, the Deep Learning AMI, and AWS DeepLens.
Opening: The M&E Industry, Drivers for Change, and the Agenda for the DayAmazon Web Services
On December 5, 2018, the AWS Media & Entertainment team hosted an M&E Symposium in London. In these opening remarks, hear about the drivers that AWS is seeing move the industry, and learn about the agenda for the day.
Simon Frost, Head of Marketing & Business Development, EMEA, AWS Elemental
Transform the Modern Contact Center Using Machine Learning and Analytics (AIM...Amazon Web Services
Analyzing customer service interactions across channels provides a complete 360-degree view of customers. By capturing all interactions, you can better identify the root cause of issues and improve first-call resolution and customer satisfaction. In this session, learn how to integrate Amazon Connect and AWS machine learning services, such Amazon Lex, Amazon Transcribe, and Amazon Comprehend, to quickly process and analyze thousands of customer conversations and gain valuable insights. With speech and text analytics, you can pick up on emerging service-related trends before they get escalated or identify and address a potential widespread problem at its inception.
Building Online Communities Without Language Barriers (AIM339) - AWS re:Inven...Amazon Web Services
Most communities are currently language specific. To engage in a community the user must speak the language native language. In this chalk talk, we will discuss how you can integrate state of the art machine translation to enable users to effectively share and consume content in their language of choice and create truly global communities. Broadening the user base through seamless language translation helps developers increase participation and contribution, ultimately improving the economics of their applications.
Financial Svcs: Build Customer-Centric Contact Centers with Amazon Connect an...Amazon Web Services
How can Financial Services companies meet growing customer demands for personalized, high-quality service while satisfying regulatory obligations? In this session, learn how Amazon Connect, a self-service, cloud-based contact center, can integrate with machine learning services on AWS such as Amazon Transcribe, Amazon Comprehend, and Amazon Lex to enable financial institutions to deliver transformational omni-channel experiences to their customers while complying with regulations like MiFID II, the GDPR, and the SEC's data retention rules. Learn how to use Amazon Connect to easily set up a cloud-based contact center solution that scales to support businesses of any size. Then learn how to integrate Amazon Connect with machine learning services on AWS to make contact center content available for search and analysis by natural language processing tools, which can yield valuable insights into customer sentiment, customer preferences, and the most common issues customers raise during service interactions.
The document discusses Amazon Web Services (AWS) artificial intelligence (AI) and machine learning (ML) services. It highlights AWS's mission to put ML in developers' hands and provide the broadest and deepest set of AI/ML services. It describes various AI services (e.g. computer vision, natural language processing) and ML services (e.g. model training/deployment, data labeling). It also provides examples of customers using AWS AI/ML services for applications like customer service, fraud detection, and product recommendations.
Workshop: Conversational Commerce: A Two Way Street MAD//Fest London
This document summarizes a panel discussion on mobile engagement. It introduces four panelists from Sinch, LivePerson, and Vodafone who discuss the state of mobile messaging and conversational commerce. Key topics covered include consumer preferences for messaging apps, the need to build trust with consumers, and how businesses can better engage customers through chatbots and conversational experiences.
This document summarizes a presentation about Amazon Connect. It discusses how Amazon built its own contact center solution after finding that existing products could not meet its needs to support over 70,000 customer service agents across dozens of languages and countries. The presentation then highlights key features of Amazon Connect, including its scalability, cost effectiveness, automation capabilities, analytics, and mobility. It also shares how Los Angeles County implemented Amazon Connect to improve customer experience, agent productivity, and reduce annual costs by 60% compared to its legacy infrastructure.
TipoTapp is model-driven, web and mobile, serverless, cloud development platform. Build web and mobile apps faster. On a serverless platform that scales economically and with you in control.
Client Portal: Delivering the Complete Wealth PictureSS&C Advent
Advisors: A majority of affluent individuals expect their future wealth management relationship to be digital. Discover the must-have features and offerings that you need to meet the needs of your clients.
Artificial Intelligence (AI) services on the AWS cloud bring the power of deep learning within reach of every developer, allowing us to develop new tools and enrich our systems with new capabilities. In this session, we will look into the opportunities to apply one or more of these services provide a number of examples and use cases to help you get started.
The document discusses Amazon's artificial intelligence services for machine learning including computer vision, natural language processing, speech recognition, and text-to-speech. It provides examples of Amazon Rekognition for image and video analysis, Amazon Polly for text-to-speech, Amazon Transcribe for speech recognition, Amazon Translate for language translation, Amazon Lex for conversational interfaces, and Amazon Comprehend for natural language processing. The services are designed to be high quality, easy to use, integrated, and low cost for production machine learning applications.
Building a Customer-Centric Contact Center in a Regulated EnvironmentAmazon Web Services
The document discusses building a customer-centric contact center using Amazon AI services and Amazon Connect. It describes the challenges of meeting customer and regulatory expectations. Amazon Connect is presented as a cloud-based contact center solution that can be configured through self-service and integrates with Amazon AI services like Lex, Transcribe and Comprehend to provide dynamic, personalized interactions. The document concludes with a demo of how Amazon AI can be integrated with Amazon Connect to enhance customer experiences.
Crafting a Conversational Platform Strategy (AIM338) - AWS re:Invent 2018Amazon Web Services
The document discusses crafting a conversational platform strategy. It outlines that a strategy should define where an organization wants to go, why it wants to go there, and how it will get there. Specifically, the strategy aims to build conversational interfaces to lower costs, improve customer satisfaction and experience, and improve employee experience. It suggests starting by understanding the current state and considering challenges, then testing ideas and checking progress along the way.
The document discusses Amazon Web Services' (AWS) machine learning and artificial intelligence services. It provides an overview of AWS' application services like Amazon Rekognition, Amazon Polly, and Amazon Translate. It also discusses AWS' platform services like Amazon SageMaker, Amazon EMR, and the AWS Deep Learning AMI. The document emphasizes that more AI/ML is built on AWS than anywhere else and highlights several customer examples using AWS machine learning services.
Machine learning state of the union - Tel Aviv Summit 2018Amazon Web Services
Join us to hear about our strategy for driving machine learning innovation for our customers and learn what's new from AWS in the machine learning space. We will discuss and demonstrate the latest new services for ML on AWS: Amazon SageMaker, AWS DeepLens, Amazon Rekogntion Video, Amazon Translate, Amazon Transcribe and Amazon Comprehend.
Attend this session to understand how to make the most of machine learning in the cloud.
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf46adnanshahzad
How to Start Up a Company: A Step-by-Step Guide Starting a company is an exciting adventure that combines creativity, strategy, and hard work. It can seem overwhelming at first, but with the right guidance, anyone can transform a great idea into a successful business. Let's dive into how to start up a company, from the initial spark of an idea to securing funding and launching your startup.
Introduction
Have you ever dreamed of turning your innovative idea into a thriving business? Starting a company involves numerous steps and decisions, but don't worry—we're here to help. Whether you're exploring how to start a startup company or wondering how to start up a small business, this guide will walk you through the process, step by step.
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
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[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Profiles of Iconic Fashion Personalities.pdfTTop Threads
The fashion industry is dynamic and ever-changing, continuously sculpted by trailblazing visionaries who challenge norms and redefine beauty. This document delves into the profiles of some of the most iconic fashion personalities whose impact has left a lasting impression on the industry. From timeless designers to modern-day influencers, each individual has uniquely woven their thread into the rich fabric of fashion history, contributing to its ongoing evolution.
Digital Marketing with a Focus on Sustainabilitysssourabhsharma
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Neil Horowitz
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
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Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations