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Content Last: A Strategy for
Success or Failure?
Brian McKeiver
#404conference
We’ve all heard
#404conference
The Fundamental Issue
Most organizations think the site can be built first, and
then when ready, content can be slammed in at the end.
It just can’t be that hard right?
#404conference
Expectations…
#404conference
…Magic happens…
#404conference
Award
Winning
Virgin America:
Best User
Experience
#404conference
RWE #1
Grids
• Design looks
great right?
• Nice stacked
columns
• Uniform /
Symmetrical
#404conference
Real Content
Happens
• Too much / too
little text
• Missing icons
• Incorrect height
#404conference
RWE #2 - Articles
• Reading Time
• Audio Summary
• Multiple Tags
• Nice long headline
#404conference
There’s a Bug!
• Why wasn’t the design
followed?
• Way too much white space
• Too many tags
• Where is the Audio
summary?
#404conference
What About Social?
#404conference
Fail
Open Graph doesn’t
like a 302 redirect
#404conference
The Solution
• When matters
• How matters
• And of course
Quality matters
#404conference
Have a Plan up Front
• Before the Design
phase starts, your
content work starts.
• Use real content
always in all phases of
your projects
#404conference
Schedule Content Creation
It helps to have real content from many perspectives:
• Developers
• Designers
• PM, QA, Stakeholders
We tell our clients
we need 3 real
pieces of content
before a sprint
starts
#404conference
Ecommerce
Scenario
#404conference
0 2
Project Planning
Sprint 2 - Product Category Landing
3 Sample Categories
3 Sample Products All Categories
All Products
Sample Schedule
Sprint 1 - Product Detail
1
#404conference
Content
Definition
“Does my
project really
need this?”
#404conference
Content Inventory
#404conference
Structured Data
for Social
• Not an after thought
• Use Smart Defaults
• Make it smart not stupid
#404conference
Use a Content Inventory
Set due dates on content, otherwise it will not happen
#404conference
Who wins
Content First
• Scheduled
• Helps entire project team
stay on the same page
• Avoids project delays
• Thoughtful content
hierarchy / relationship
Content Last
• Causes development re-work
• Last minute
• Work effort always under
estimated
• Causes delays
• Adds un-needed stress
• Meta tags normally missed
• Social is an after thought
#404conference
One last thing to think about
Content is part of the experience we deliver - It’s not
separate. So why wait till the end?
#404conference
Questions?
#404conference
Brian McKeiver
Co-Owner, BizStream
Phone: (616) 481-1631
Email: bmckeiver@bizstream.com
@mcbeev
www.linkedin.com/in/brianmckeiver
www.mcbeev.com

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Content Last: A Strategy for Success or Failure?

Editor's Notes

  1. All content is not created equal Designs will change based on content Implementation will change based on content Content will change based on content
  2. We’ve all seen this Designers make it look pixel perfect, beautiful, fantastic, superb… It’s their job right?
  3. Stop waiting till the end!
  4. Just like development sprints are scheduled with features, Content should also be in that same schedule