The Gap Partnership is proud to be a member of the Management Consultancies Association (MCA) and has adopted the MCA's "Consulting Excellence" framework to uphold the highest standards of ethics, value, and professionalism. The framework outlines nine principles focused on ethical behavior, client service, value, and professional development. As an early adopter, The Gap Partnership is committed to applying these principles across all of its global engagements to ensure excellent client service and consultant training.

1. The Gap Partnership are proud to be members of the Management Consultancies
Association (MCA), whose mission is to both promote the value of management
consultancy, and maintain the highest standards of excellence within it.
As the global market leader in negotiation, The Gap Partnership provides negotiation
consulting to blue chip clients around the world, and places the utmost importance on
having an approach which drives high-value outcomes, transparency and partnership-based
relationships in every market in which we operate.
As part of this drive to provide the highest quality Consulting, The Gap
Partnership are delighted to announce that we are one of the first companies
to adopt the MCA’s “Consulting Excellence” framework - the hallmark for
quality and value in the Consulting industry.
In signing up to “Consulting Excellence”, The Gap Partnership is committed to the highest
standards of ethics, value and professionalism. As a recognised hallmark for these
standards, our clients can have confidence that Consulting Excellence will be intrinsic to all
our engagements around the globe. The 9 principles of the Consulting Excellence
framework will drive our behaviour with clients, suppliers and employees alike and
resonate throughout our values.
“THE GAP PARTNERSHIP ARE DELIGHTED TO BE ONE
OF THE FIRST COMPANIES TO ADOPT THE MCA’S
CONSULTING EXCELLENCE FRAMEWORK”
Graham Drew, Head of Global Consulting,
The Gap Partnership

2. THE 9 PRINCIPLES OF CONSULTING EXCELLENCE:
Ethical Behaviour
• We are responsible and good citizens
• We conduct our business ethically
• We foster an ethical culture
Client Service and Value
• We provide excellent consulting services which deliver the outcomes clients seek and
need
• We are transparent with clients and respond to their concerns
• We always strive to improve the value we can deliver to our clients
Professional Development
• We undertake training and professional development planning each year
• We promote strong core consulting capabilities and specialisms in our consultants and
teams
• We support our employees’ career progression, professional development, and welfare
“The origins of Consulting Excellence lie in the determination of consulting firms to deliver
excellent client service and value, recruit and train the best possible management
consultants and behave in ways that live up to high ethical standards.”
Howard Tollit, President, MCA
“The Gap Partnership are delighted to be one of the first companies to adopt the
Consulting Excellence framework. We’ve always been passionate about behaving
ethically, delivering excellent service and value and developing our people and we are
proud to bring these principles to bear in all our engagements around the globe.”
Graham Drew, Head of Global Consulting, The Gap Partnership