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CONFLICT RESOLUTION
CONFLICT RESOLUTION ,[object Object],[object Object],[object Object]
WHAT IS CONFLICT? ,[object Object],[object Object],[object Object]
What Types of Conflict? ,[object Object],[object Object],[object Object]
RESOLVING CONFLICT ,[object Object],[object Object],[object Object]
RESOLVING CONFLICT ,[object Object],[object Object],[object Object],[object Object]
LEVELS OF CONFLICT ,[object Object],[object Object]
KEY COMPONENTS IN RESOLVING CONFLICT ,[object Object],[object Object],[object Object],[object Object]
LISTENING SKILLS ,[object Object],[object Object],[object Object],[object Object]
FLEXIBILITY ,[object Object],[object Object],[object Object]
WILLINGNESS TO CHANGE ,[object Object],[object Object],[object Object],[object Object]
DEFUSING THE SITUATION ,[object Object],[object Object],[object Object],[object Object]
INFORMAL CONFLICT ,[object Object],[object Object],[object Object],[object Object],[object Object]
FORMAL CONFLICT ,[object Object],[object Object],[object Object]
FORMAL CONFLICT ,[object Object],[object Object],[object Object]
FORMAL CONFLICT ,[object Object],[object Object],[object Object],[object Object],[object Object]
FORMAL CONFLICT ,[object Object],[object Object],[object Object],[object Object]
FORMAL CONFLICT ,[object Object],[object Object],[object Object]
NECESSARY CHANGE ,[object Object],[object Object],[object Object]
REVIEW ,[object Object],[object Object],[object Object],[object Object],[object Object]
REVIEW ,[object Object],[object Object],[object Object],[object Object]
 

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Conflict resolution