This document discusses confidentiality as it relates to the role of a Community Assistant (CA). It defines confidentiality as protecting private information shared in an environment where privacy is expected. As a CA, one will have access to confidential conversations, documents, files, and emails, and all should be treated with the same level of respect and confidentiality. Confidentiality flows from residents to the CA, not vice versa. Maintaining residents' confidence is important for building healthy relationships. There are some limits to confidentiality, such as intentions to harm oneself or others, information shared around others, reports of assaults or policy violations, or anything that should be reported to administrators. The document cautions against breaching confidentiality accidentally through "b
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This presentation is part of a lecture on networking and networking etiquette.
To request this lecture for your group send an emaill to info@evolutioncbl.com
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Presentation to NASW 2015 conference on social work ethics; includes little-known aspects of ethical responsibilities in independent clinical practice.
The following slides describe how to have trusting professional relationships. Mutual trust between partners is fundamental to commitment and engagement.
2. What is confidentiality?
The ethical practice of protecting private and/or
personal information revealed or provided in an
environment/relationship in which privacy is
expected.
3. Confidentiality and the CA position
• As a CA you will have access to information
that is confidential. This may come in the form
of a conversation, document, computer files,
and email communications. All of these
should be treated with the same level of
respect and confidentiality.
• Someone does not have to explicitly state that
they want information to remain confidential.
4. The Direction of Confidentiality
It is always important to remember that YOU are
bound by confidentiality and that your residents
are not. Because of this, confidentiality is
unidirectional, from them to you…not vice versa.
Community AssistantResident
5. Why is confidentiality important?
• As a CA your residents will gain and may
inherently be given the trust of your residents.
It is our desire to build and maintain healthy,
responsible relationships with our residents
and coworkers. Maintaining each others’
confidence is vital to this goal!
6. Limits to Confidentiality?
• Are there limits to confidentiality?
• Yes!
• Confidentiality is limited in a variety of cases
7. Limits to Confidentiality (cont.)
• Expression of intention(s) to harm self or
others
• Information revealed in the presence of 3rd (or
more) parties
– Should still be kept confidential
• Reports of sexual assault
• Information that should be relayed to an ED
• Reports of other policy violations/safety
concerns
9. Best Practices
• Treat all information you receive as
confidential
– Reduces chance of mentioning it
• Assume that your supervisor doesn’t know
– Report all important information
• Do not take notes unless necessary