1. Khaddafi Jeffries
9838 West Fond du Lac Avenue, Apt. #3 • Milwaukee, WI 53224 •414-534-1491 • khaddafi.jeffries@gmail.com
CAREER SUMMARY
Ambitious,reliable andorganized aspiringCriminalJustice Professional wholistensattentivelyand compassionately
counselsothers. Knownforenforcingpoliciesandprocedures,proactivelyidentifyingproblems, andreportingaccurate
and timely information.
EDUCATION AND AWARDS
Associate’s Degree: Criminal Justice – Bryant & Stratton College; Glendale, WI AnticipatedGraduation: December2015
Awards: Dean’sList,AcademicAchievement,CommitmenttoExcellence (PerfectAttendance)
TRANSFERABLE SKILLS
Previousexperienceaccomplishingthe followingresponsibilities:
 Advisingclientsandofferingresourcesandmoneymanagementinaccordance withindividual needs
 Explainingrulesandregulationsestablishedbymanagement
 Assistingclientswithpreparationof necessary forms
 Attendinggroupmeetingstoprovide relevantinformation,requirements, andprocedures
 Documentingrelevantinformationandsubmittingtimelyreports
PROFESSIONAL EXPERIENCE
Universal Banker; PNC Bank – Milwaukee, WI November2015-Present
 Keeprecords andprepare reportsconcerningvisitswithclients
 Provide information andreferindividualsto applicablepartners
 Enforce policies,procedures, andregulations
 Resolve problems anddiscrepanciesconcerningclients
 Performclerical taskssuchas typingand filing
Front End Team Lead; Sam’s Club – Milwaukee, WI December2013-October2014
Technology Team Lead; Sam’s Club – Milwaukee, WI June 2009-August 2012
 Provided highlevel customerservicebygreetingandassistingcustomers withpositive andcalmdemeanor
 Enforcedsafety,health,securitypolicies,procedures,andregulations
 Established andimplemented goals,objectives,policies,andprocedures
 Hired,trained, andevaluatedapproximately25employeestoholdthemaccountable tocompanystandards
Certified Nursing Assistant; Jewish Home& Care Center – Milwaukee, WI December2012-December2013
Certified Nursing Assistant; Comfort Keepers – Milwaukee, WI October2010-August
2012
Certified Nursing Assistant; Creative Living Environment – Milwaukee, WI June 2006-August 2009
 Providedinformationsuchas patientstatusandpersonal care instructions
 Observedandexaminedpatientstodetectsymptomsthatmightrequire medical attention
 Answeredpatientcallsandinquiries aboutpatientneeds
 Communicatedwithpatientstoascertainfeelingsandneedsforassistance andsocial andemotionalsupport
COMPUTER SKILLS
MicrosoftOffice:Word, Excel,PowerPoint,Outlook