3. Information Technology
any technology concerned with the
capture, storage,
transmittal and presentation of
information.
prestonmwiinga@gmail.com/
0977/0966-987868
3
4. DATA VS INFORMATION
–Data is the unprocessed information
and information is processed data
prestonmwiinga@gmail.com/
0977/0966-987868
4
5. Places of I.T
• BUSINESS
- Accounts
- Inventory
- Sales and manufacturing
prestonmwiinga@gmail.com/
0977/0966-987868
5
6. • GOVERNMENT
– Pollution count
– Public records
– Budget management
prestonmwiinga@gmail.com/
0977/0966-987868
6
7. • A.T.M
- Confirm personal information
- Access to banking services
prestonmwiinga@gmail.com/
0977/0966-987868
7
8. • HOME
- Gaming
- Encyclopedia
- Home finances
prestonmwiinga@gmail.com/
0977/0966-987868
8
9. • SCHOOL
- Instructions
- Maintenance of student records
prestonmwiinga@gmail.com/
0977/0966-987868
9
10. • AUTOMOBILES
- Monitor and adjustbreaks, engines and electronic
system.
prestonmwiinga@gmail.com/
0977/0966-987868
10
12. What is a Computer?
prestonmwiinga@gmail.com/
0977/0966-987868
12
13. A computer is an electronic device that
manipulates information, or "data." It
has the ability to store, retrieve, and
process data
prestonmwiinga@gmail.com/
0977/0966-987868
13
14. PARTS OF A COMPUTER
prestonmwiinga@gmail.com/
0977/0966-987868
14
15. • Hardware is any part of your
computer that has a physical structure,
such as the computer monitor or
keyboard.
prestonmwiinga@gmail.com/
0977/0966-987868
15
16. • Software is any set of instructions
that tells the hardware what to do. It is
what guides the hardware and tells it
how to accomplish each task. Some
examples of software are web
browsers, games, and word processors
such as Microsoft Word.
prestonmwiinga@gmail.com/
0977/0966-987868
16
23. The hard drive is the data center of the
computer. This is where the software is
installed, and it's also where your
documents and other files are stored. The
hard drive
is long-term storage, which means the
data is still saved even if you turn the
computer off or unplug it.
prestonmwiinga@gmail.com/
0977/0966-987868
23
25. RAM is your system's short-term
memory. Whenever your
computer performs calculations, it
temporarily stores the data in the
RAM until it is needed
prestonmwiinga@gmail.com/
0977/0966-987868
25
26. This short-term memory disappears
when the computer is turned off. If
you're working on a
document, spreadsheet, or other type
of file, you'll need to save it to avoid
losing it. When you
save a file, the data is written to the
hard drive, which acts as long-term
storage. prestonmwiinga@gmail.com/
0977/0966-987868
26
28. prestonmwiinga@gmail.com/
0977/0966-987868
The monitor works with a video card, located
inside the computer case, to display images and
text on the screen. Newer monitors usually have
LCD (liquid crystal display) or LED (light-
emitting diode) displays. These can be made
very thin, and they are often called flat panel
displays. Older monitors use CRT (cathode ray
tube) displays. CRT monitors are much bigger
and heavier, and they take up more desk space.
28
33. prestonmwiinga@gmail.com/
0977/0966-987868
There are two main types of mice:
optical and mechanical. The optical
mouse uses an electronic eye to detect
movement and is easier to clean. The
mechanical mouse uses a rolling ball to
detect movement. Generally, a
mechanical mouse is cheaper, although
it may require regular cleaning to keep
it working properly
33
38. Trackball
prestonmwiinga@gmail.com/
0977/0966-987868
A trackball has a ball on top that can
rotate freely. Instead of moving the
device like a mouse, you can simply roll
the ball with your fingers to move the
pointer. Some mobile devices have
miniature trackballs that can be
controlled with your thumb.
38
40. prestonmwiinga@gmail.com/
The power cord is the link between the
power outlet and the power supply unit in
the computer casing. If the power cord is not
plugged in, the computer will not power on.
To protect your computer from voltage
spikes, you can plug the power cord into a
surge protector. You can also use an
Uninterruptable Power Supply (UPS), which
acts as a surge protector and also provides
temporary power if there is a blackout. 40
42. prestonmwiinga@gmail.com/
The keyboard is one of the primary ways
we communicate with the computer and
enter data. There are many different types
of computer keyboards such as wired,
wireless, ergonomic, multimedia, and
more. Although there may be differences
in the location of some keys or features,
keyboards are very similar and allow you
to accomplish basically the same tasks.
42
43. Short cuts
prestonmwiinga@gmail.com/
0977/0966-987868
Alt + F File menu options in current program.
Alt + E Edit options in current program
Alt + Tab Switch between open programs
F1
Universal Help in almost every
Windows program.
F2 Rename a selected file
F5 Refresh the current program window
Ctrl + N
Create a new, blank document in some
software programs
Ctrl + O Open a file in current software program
43
44. prestonmwiinga@gmail.com/
0977/0966-987868
Ctrl + A Select all text.
Ctrl + B Change selected text to be Bold
Ctrl + I Change selected text to be in Italics
Ctrl + U Change selected text to be Underlined
Ctrl + F
Open find window for current document
or window.
Ctrl + S Save current document file.
Ctrl + X Cut selected item.
Shift + Del Cut selected item.
Ctrl + C Copy selected item.
Ctrl + Ins Copy selected item
44
45. prestonmwiinga@gmail.com/
0977/0966-987868
Ctrl + V Paste
Shift + Ins Paste
Ctrl + K Insert hyperlink for selected text
Ctrl + P Print the current page or document.
Home Goes to beginning of current line.
Ctrl + Home Goes to beginning of document.
End Goes to end of current line.
Ctrl + End Goes to end of document.
45
46. prestonmwiinga@gmail.com/
0977/0966-987868
Shift + Home
Highlights from current position to
beginning of line.
Shift + End
Highlights from current position to end of
line.
Ctrl + Left arrow Moves one word to the left at a time.
Ctrl + Right arrow Moves one word to the right at a time.
Ctrl + Esc Opens the START menu
46
47. prestonmwiinga@gmail.com/
0977/0966-987868
Ctrl + Shift + Esc Opens Windows Task Manager
Alt + F4 Close the currently active program
Alt + Enter
Open the Properties for the selected item
(file, folder, shortcut, etc.)
47
49. Software are computer programs. These are the
instructions that cause the hardware (the machines) to
do work. Software can be divided into a number of
categories based on the types of work done by
programs. The three primary software categories are:
Software
(a) operating systems (system software), which control
the workings of the computer,
(b) application software, which addresses the multitude
of tasks for which people use computers and
(c) Utility software, which help in achieving a given goal
such as virus removal.
prestonmwiinga@gmail.com/
0977/0966-987868
49
50. Software Classification
Operating (Systems) Software (OS)
Coordinates hardware work
DOS (Disc Operating System)
Windows (is a personal computer operating system
sold by Microsoft Corporation that allows users to enter
commands with a point-and-click device, such as a
mouse, instead of a keyboard)
Ubuntu (developed in South Africa)
O/S 2,
Manages application packages
Manipulates hardware work
Organises files on storage media
Examples
Three Types Operating Application Utility
Linux, UNIX, Macintosh, etc
prestonmwiinga@gmail.com/
0977/0966-987868
50
51. Software Classification - Continued
Application Software
Specific
Turbo cash
AutoCAD
General
Microsoft Office:
Pastel
Excel
Word
PowerPoint
Access
Publisher
Utility Software
Examples
Drivers
Antivirus software
SOFTWARE – CONTINUED
prestonmwiinga@gmail.com/
0977/0966-987868
51
52. prestonmwiinga@gmail.com/
0977/0966-987868
Utility Programs
• A type of system software that is used to solve
particular problem.
• Designed to make life easier for computer users.
• Utility programs perform thousands of task like
search for lost files, sort files of data into a
particular sequence and copy disk files.
52
53. prestonmwiinga@gmail.com/
0977/0966-987868
Examples
File Viewer
• Is used to view and manage files in computer system.
• Window Explorer
File Compressor:
• Is used to shrink the size of files
• Winzip and WinRAR
Diagnostic Utilities:
• is used to detect problem in hardware and software
• Dr Watson
• AntiVirus
• Disk Defragmenter
• Backup utility
• Data Recovery Utility
• Task Manager utility
• Disk Cleanup
• Personal Firewall
• Spyware Remover
53
54. prestonmwiinga@gmail.com/
0977/0966-987868
Library Programs
• Is available to all user of a multi-user computer system
• It carry out common tasks required by everyone.
• Example:
• A routine that searches for lost files or restores
corrupted files may be stored in a library.
• Many of these programs fall into the general category of
utility programs
54
55. prestonmwiinga@gmail.com/
0977/0966-987868
Application Software
• Application software enables you to perform specific
computer tasks, such as document production, spreadsheet
calculations, and database management
• Any program that processes data for a user
Users prepare these
• Packaged software
• Custom Software
• Integrated software
• Bespoke Software
• Shareware
• Free Ware
• Public Domain Software
55
62. prestonmwiinga@gmail.com/
0977/0966-987868
Packaged software or General
Purpose
• Is available for different types of users
• It is particular user or organization.
• The program are well tested
• Documentation are very good
Examples
• Word processor
• Presentation
• Spread sheets
• Data base management
• CAD 62
67. prestonmwiinga@gmail.com/
0977/0966-987868
Spread Sheet
•Organize, analyze, and graph
numeric data
•Widely used in many
professions
Most popular
•Microsoft Excel
•Consist of grid of numbered
rows and columns.
•Common uses include
analyzing sales trends, financial
trends, home budgets,
recording grades or scores
67
72. prestonmwiinga@gmail.com/
0977/0966-987868
Integrated Packages
• Single program
• Kind of a Jack-of-all-trades
• Shares a common set of commands
• Which combine features from all below products
• Multiple functionality
– Word processor, spreadsheet, DBMS, Presentation
graphics and communication software
• Compared to Suites
– Lower cost
– Simpler
– Capabilities not as extensive
• Microsoft Works
72
74. prestonmwiinga@gmail.com/
0977/0966-987868
Custom or special or generic Software
• Is developed to meet the requirement of
particular company or industry.
• If packaged software does not fulfill the
requirement of an organization, it has to develop
a custom software by hiring a programmer.
• The cost of custom software is higher.
74
76. prestonmwiinga@gmail.com/
0977/0966-987868
Tailor Made or Bespoke or Off the
Self Software
• When company decides to computerize an area
of its business then need to buy Off the self
package or have software specially written.
• Is designed to do exactly the user wants
• Can be written to run specific hardware
• Software is usually well documented
• It is designed to do one particular task
76
77. prestonmwiinga@gmail.com/
0977/0966-987868
Differences
System Software
• General purpose
• Mange computer resources
• Executes all the time in
computer
• No of system software are
less than application software
• It is essential for a computer
to work
Application Software
• Specific Purpose
• Solve particular problems
• Executes as and when
required
• No of these software are
much more than system
software
• It is not essential for the
computer to work
77
78. Windows
• Windows 95, 98, 2000, ME, NT, XP?
• Desktop and icons
• Task bar
• Start button
• Programs
prestonmwiinga@gmail.com/
0977/0966-987868
78
81. Starting your computer
• Before starting your computer make sure you do not
have a diskette in your A drive
• To start your computer just turn on the power switch or
power bar (the computer will take a few minutes to go
through its initialization procedure and you will
eventually see your desktop and icons)
• If this does not happen check that your monitor (i.e.
screen ) is on.
prestonmwiinga@gmail.com/
0977/0966-987868
81
82. Starting your computer, cont.
• If computer was shut improperly, you may see a
screen saying Windows would like to check your
files for errors.
• It may then say it has found an error and ask if it
should fix the error. You will probably want to
tell it to fix the error and skip the undo disk and
next time try to do a proper shutdown
prestonmwiinga@gmail.com/
0977/0966-987868
82
83. Shutting down your computer
• Windows is very finicky about being shut down
properly (do not just shut the power off)
• Move your cursor to start button and click
• Click on the radio button beside Shut down
• Click on OK button
• WAIT (Windows will go through an elaborate
process of making sure all programs are shut down.
You will then see a Windows screen and eventually
a black screen with the words “It’s now safe to turn
off your computer”)
prestonmwiinga@gmail.com/
0977/0966-987868
83
84. Shutting down your computer, cont.
• You may now turn off the power button/bar.
• In some cases when Windows cannot finish it’s
shutdown sequence, your may have to shut down
by restarting or shutting off the power before
Windows is ready.
prestonmwiinga@gmail.com/
0977/0966-987868
84
85. Restarting your computer
• Sometimes your computer will start doing funny
things or your mouse will stop working
• Try ALT + CTL + DELETE
• If you see a program is not responding, you can
try to highlight that program and press the “End
Task” button.
• If nothing happens try ALT + CTL + DELETE
again. This will restart your computer
prestonmwiinga@gmail.com/
0977/0966-987868
85
86. Restarting your computer, cont.
• If your mouse is working you can click on Start
button, click on Shutdown but click on the radio
button beside Restart and your computer will
restart
• Useful if your modem stops functioning.
prestonmwiinga@gmail.com/
0977/0966-987868
86
87. Mouse
• Pointing device that moves pointer or cursor
• Point and click (tip of the arrow is the point)
• Left and right buttons
• Start programs - 1 click vs 2 clicks
• Highlight text (click and drag)
• Practice makes perfect
prestonmwiinga@gmail.com/
0977/0966-987868
87
88. Cursor Types
• Arrow
• Busy
• Text
• Double arrow
• Hand
prestonmwiinga@gmail.com/
0977/0966-987868
88
89. Scrolling pages
• Mouse
– Click on up and down arrows
or
– Click on top of and below that darker box without
touching the box
or
– Click and drag the darker box
• Keyboard (make sure cursor is on page by clicking
on empty space)
– Use arrow keys
– Use page up, page down, home and endprestonmwiinga@gmail.com/
0977/0966-987868
89
90. Opening Programs
• If on desktop as icon, double click on icon.
If does not open press “Enter” key.
• Click on “Start” button, Move cursor up to
“Programs”. After menu on the right
appears move cursor over to menu and up
or down to required program. Click on
program
• If program has been minimized and appears
on task bar, click on square representing
program.
prestonmwiinga@gmail.com/
0977/0966-987868
90
91. Closing programs
• Click on the X icon in the top right hand corner of the
window
or
• Put your cursor on File in menu bar and click, then
move cursor down the drop-down menu to the bottom to
word “Quit” or “Exit” or “Close”. Click on the word
or
• Hold down the Alt key and press F4.
prestonmwiinga@gmail.com/
0977/0966-987868
91
93. Title bar
Menu bar
Tool bar
Format bar
Status bar
Task bar
Start button
prestonmwiinga@gmail.com/
0977/0966-987868
93
94. Using Menu Bars
• All Windows programs have a menu bar and everything
you can do with that program will be available from one
of the drop-down menus
• Place tip of the cursor on the word in Menu bar and
click. Move cursor down drop-down menu to action
you want to perform and click.
• If item has an arrow pointing to the right move cursor to
the right to see the submenu.
prestonmwiinga@gmail.com/
0977/0966-987868
94
95. Menu items common to most
Windows programs
• File (includes New file, open file, save and print
functions)
• Edit (includes Find and Cut, Copy and Paste)
• View (allows you to change the look of screen by
adding and subtracting bars like tool bar)
• Tools (most programs but program specific)
• Window (allows you arrange windows and choose
between different files)
• Help used to give help in program’s functions and
gives version no. for troubleshooting purposes
prestonmwiinga@gmail.com/
0977/0966-987868
95
96. Cut/Copy and Paste
• Place your cursor at the beginning of the text you
would like to cut or copy, click with left-hand
button keeping the button down.
• Move the cursor to right to highlight the section or
words you want to copy (move cursor down to get
whole paragraph or page)
• When the text you wanted to copy or move is
highlighted, let go of the mouse button
• If you highlight too much text, do not let go of the
button but adjust the cursor until you have the
right amount of text. If you let go, start over by
clicking anywhere that is not a link and start over.prestonmwiinga@gmail.com/
0977/0966-987868
96
97. Cut/Copy and Paste, cont.
• Move cursor to Edit in Menu bar and move down
the drop down menu until you reach “Cut” or
“Copy” and click (“Cut” will remove the text and
“Copy” will leave it where it is)
• Move the cursor to the area of the document or file
where you would like to put the text and click
making sure the blinking cursor is where you want
the text to be
• Move cursor to Edit in Menu bar and move down
drop down menu until you reach Paste and click
prestonmwiinga@gmail.com/
0977/0966-987868
97
98. Using Tool Bars
• Icons which represent frequently used actions
• Place tip of cursor in middle of icon and click
• Opening files, printing, and saving files are
common in tool bars
• If you do not know what an icon signifies, move
cursor over the icon and wait for a couple of
seconds and a brief description will appear.
• If do not need tool bar (all actions available from
Menu bar) can get rid of tool bar by clicking on
“View” in Menu bar
prestonmwiinga@gmail.com/
0977/0966-987868
98
99. Further study - Books
• Stokes, Abby. It’s never too late to love a
computer. 004.16 S874
• Kraynak, Joe. The complete idiot’s guide to
computer basics. 004.16 Kra
• Russ, Walter. The secret guide to computers : the
world's top-rated computer tutorial 004.16 W233
2001
• Gookin, Dan. PCs for dummies quick reference
004.16 G659
• [Maran, Ruth, Paul Whitehead]. Computers
simplified 004.16 M311 2000
prestonmwiinga@gmail.com/
0977/0966-987868
99
100. Further study - Videos
• Beginning computers for seniors [videorecording]
: and kids of all ages
V004.16 B417
• Microsoft Windows 98 video tutorial
[videorecording]
V005.4469 W5n
• Learning Microsoft Windows 98 [videorecording]
V005.4469 W5Lp
• Teach yourself Windows 95/98 [videorecording]
V005.4469 W5vi
prestonmwiinga@gmail.com/
0977/0966-987868
100
101. Further study – Internet sites
• Computer training tutorials
http://www.ckls.org/~crippel/computerlab/tutorials/index.htm
l
• Using computers
http://www.elmlane.com/usingcomputers/index.asp
• Introduction to using computers
http://tilt.lib.utsystem.edu/
• Learning Windows
http://plugandwork.com/winhelp.htm
http://www.eiu.edu/~mediasrv/win95_tut/win95menu.htm
prestonmwiinga@gmail.com/
0977/0966-987868
101
103. • Definition -- Virus: A self-replicating piece of computer code
that can partially or fully attach itself to files or applications,
and can cause your computer to do something you don't want
it to do.
• Similarities between biological virus (like " HIV
" ) and computer virus:
• Need a host for residence.
• Capable of self-replicate
• Cause damage to the host.
• Difference: Computer viruses are created by human.
prestonmwiinga@gmail.com/
0977/0966-987868
103
104. 104
Computer virus concept
Computer Virus Time Line
• 1949 - Theories for self-replicating programs was first developed.
• 1981 - Apple Viruses 1, 2, and 3 was some of the first viruses in
public.
• 1988 – Jerusalem was detected. Activated every Friday the 13th, the
virus affects both .EXE and .COM files and deletes any programs run
on that day.
• 1991 - Tequila is the first widespread polymorphic virus found.
• 1999 - The Melissa virus, W97M/Melissa, executed a macro in a
document attached to an email. Melissa spread faster than any other
previous virus.
• 2000 - The Love Bug, also known as the ILOVEYOU virus, sent itself
out via Outlook, much like Melissa.
• 2001 - The Code Red I and II worms attacked computer networks in
July and August. They affected over 700,000 computers and caused
upwards of 2 billion in damages.
prestonmwiinga@gmail.com/
0977/0966-987868
106. How to detect virus?
prestonmwiinga@gmail.com/
0977/0966-987868
106
107. How to clean virus?
prestonmwiinga@gmail.com/
0977/0966-987868
107
108. How to clean virus?
• The steps to reinstall the whole system –
– Reboot the PC using a clean startup disk.
– Type in MBR to rewrite the Master Boot
Record.
– Format DOS partitions.
– Reinstall Windows XP or other os and other
applications.
– Install Antivirus Software and apply the latest
virus definition data.
prestonmwiinga@gmail.com/
0977/0966-987868
108
118. prestonmwiinga@gmail.com/
0977/0966-987868
THE INTERNET
The internet is the physical network of
computers all over the world.
The World Wide Web is a virtual network
of web sites connected by hyperlinks (or
"links"). Web sites are stored on servers on
the internet, so the World Wide Web is a
part of the internet.
118
122. Setting up a Gmail Account &
Email Safety
prestonmwiinga@gmail.com/
0977/0966-987868
122
123. Email Basics
Send & receive digital
messages and content
over the internet
Productivity Tool
Calendar
Address book
Web-based email can be
accessd anytime &
anywhere
prestonmwiinga@gmail.com/
0977/0966-987868
123
125. Setting up a Gmail Account
Go to: www.gmail.com
Click here to Create your Account
125prestonmwiinga@gmail.com/
0977/0966-987868
126. Creating a Gmail Account
Enter a password
Enter or choose a security question or write your own.
126prestonmwiinga@gmail.com/
0977/0966-987868
127. Creating a Gmail Account
Type in your birthdate month/day/year
Type in the word in the “word verification” box
Click on the I accept. Create my account button
You can either use Google as your home page or
a tab on your home page 127prestonmwiinga@gmail.com/
0977/0966-987868
128. Creating a Gmail Account
Congratulations
Click on Show me my account
128prestonmwiinga@gmail.com/
0977/0966-987868
129. Gmail Inbox for your Account
Notice the 3 email from Google in your inbox
3 tutorials explaining some of the features of Gmail.
129prestonmwiinga@gmail.com/
0977/0966-987868
130. Composing a “New Message”
• Click on “New” or
“Compose”
• Contacts
– Like an address book
– Contains email addresses
& contact information
prestonmwiinga@gmail.com/
0977/0966-987868
130
131. Properly Addressing a Message
• Subject:
– Brief description
• CC (Carbon Copy)
– To include other people in an email
message
• BC (Blind Carbon Copy)
– Addresses will not be visible to
other parties.
• Attachments
– Attach or Upload files
131prestonmwiinga@gmail.com/
0977/0966-987868
132. Draft or Send
• Draft:
– Save it to send later
• Send
– Only click on when the
message is complete and
ready to go.
132.prestonmwiinga@gmail.com/
0977/0966-987868
133. Inbox
Shows all incoming mail you have received
Click on the email to read it.
All unread emails are usually marked in bold
text
133prestonmwiinga@gmail.com/
0977/0966-987868
134. Reply or Reply All
• Reply
– When you want to respond to an
email
– New window will appear to
compose your message
• Reply All
– The message will be sent to all
parties in the email.
– **Caution** Always check the
“To” box before hitting the “send”
button to avoid embarrassment of
sending it to the wrong people.
134prestonmwiinga@gmail.com/
0977/0966-987868
135. Forwarding an Email
• Forward
– Share an email message
with another individual
135prestonmwiinga@gmail.com/
0977/0966-987868
136. SPAM or Junk Email
• Spam
– Carries viruses and fraudulent
scams
– Do NOT open it
• Move it to the Spam Folder
• Do NOT open files with a
attachment that has a file extension
ending in:
– .exe
– .zip
– .scr
136prestonmwiinga@gmail.com/
0977/0966-987868
137. Folders or Labels
• Folders or Labels
– Allow you to organize
your emails for quicker
reference.
137prestonmwiinga@gmail.com/
0977/0966-987868
138. Trash or Deleted Items
• Deleted Items
– To delete click on the “Delete”
Command
– Once it is deleted from the trash
folder “it’s gone”
• Trash Folder
– Items in the trash folder are
accessible
138prestonmwiinga@gmail.com/
0977/0966-987868
139. Email Etiquette
• Email Do’s:
– Keep emails clear and
concise
– Use a relevant subject
line
– Add a greeting and
closing line to your email
• "Dear Angela”
Closing
Sincerely
Thanks
Followed by your name
Be aware of your tone in
your email
139prestonmwiinga@gmail.com/
0977/0966-987868
140. Email Etiquette (cont.)
• Check your email before
sending
– Check it for spelling and
grammar errors
– Check the content and
wording
• Check your recipients
– To
– CC
– BCC
140prestonmwiinga@gmail.com/
0977/0966-987868
141. Email Etiquette
• Email Don’ts
– Don’t use caps lock
– An overlong signature
– Don’t use hard-to-read
fonts or colors
Don't overuse Reply to All
Don't try to cover too many
topics
Don't forward chain emails
141prestonmwiinga@gmail.com/
0977/0966-987868
142. Professionalism in Emailing
• Professionalism
– Not too informal
– No profanity
– Never convey anger
• Always read your emails
before sending
– Don’t discuss confidential
information
• Think before you send!
142prestonmwiinga@gmail.com/
0977/0966-987868
143. Companies are Monitoring
• Businesses today are
monitoring
• Don’t use your work email to
write anything derogatory
• Social Media
– Is monitored
– Beware what you post
143prestonmwiinga@gmail.com/
0977/0966-987868
144. Online Phishing Scams
• Fishing for confidential
information
• Receive an e-mail which appears
to originate from a financial
institution
• Describes an urgent reason you
must "verify" or "re-submit
Consumer may be asked to
provide Social Security numbers,
account numbers, passwords or
other information
When the consumer provides the
information, those perpetrating
the fraud can begin to access
consumer accounts or assume the
person's identity.
144prestonmwiinga@gmail.com/
0977/0966-987868
145. Protect Yourself from Phishing
• Don’t reply to emails that ask for
personal or financial information
• Never click links within emails that
ask for personal or financial
information
• Avoid cutting and pasting links
from an email message into a new
browser window
Never call company phone numbers
listed in an email.
Don’t email personal or financial
information
Use anti-virus and anti-spyware
software, a firewall, and spam
filters.
145prestonmwiinga@gmail.com/
0977/0966-987868
146. Phishing
• Here is an example
of a Phishing Scam
146prestonmwiinga@gmail.com/
0977/0966-987868
149. COMMON USES
• E-mail – electronic message sending
• World Wide Web - huge set of interlinked
documents, images and other resources, linked
by hyperlinks and URLs
• Remote Access - computer users to connect to
other computers and information stores easily,
wherever they may be across the world
prestonmwiinga@gmail.com/
0977/0966-987868
149
150. COMMON USES
• Collaboration - low cost and nearly instantaneous
sharing of ideas, knowledge, and skills has made
collaborative work dramatically easier – instant
messaging, chat room
• File sharing - computer file can be e-mailed as an
attachment or uploaded to a website or FTP server
for easy download by others
• Streaming media - existing radio and television
broadcasters provide Internet "feeds" of their live
audio and video streams (for example, the BBC or
ZNBC). prestonmwiinga@gmail.com/
0977/0966-987868
150
151. COMMON USES
• Internet Telephony (VoIP) - easy to use and as
convenient as a normal telephone
• Social impact - Internet has made possible entirely
new forms of social interaction, activities and
organizing, thanks to its basic features such as
widespread usability and access – Facebook,
MySpace, Tweeter
• Digital Natives - raised with widespread availability
of Internet connectivity, with consequences for
privacy, identity, and copyright concerns
prestonmwiinga@gmail.com/
0977/0966-987868
151
152. COMMON USES
• Political Organization and Censorship -has
achieved new relevance as a political tool
• Leisure activities - many Internet forums have
sections devoted to games and funny videos; short
cartoons in the form of Flash movies are also
popular
• Market - become a large market for companies by
taking advantage of the efficient nature of low-cost
advertising and commerce through the Internet,
also known as e-commerceprestonmwiinga@gmail.com/
0977/0966-987868
152
153. INTERNET ACCESS
• Home access include dial-up, landline broadband
(over coaxial cable, fiber optic or copper wires),
Wi-Fi, satellite and 3G technology for cell phones
• Public places to use the Internet include libraries
and Internet cafes, where computers with Internet
connections are available, airport halls and coffee
shops, in some cases just for brief use while
standing prestonmwiinga@gmail.com/
0977/0966-987868
153
154. ADVANTAGES OF INTERNET
• Email: free ( no charge per use) when compared to
telephone, fax and postal services.
• Information: There is a huge amount of
information available
• Services: Many services are now provided on the
internet such as online banking, job seeking and
applications, and hotel reservations. Often these
services are not available off-line or cost more.prestonmwiinga@gmail.com/
0977/0966-987868
154
155. ADVANTAGES OF INTERNET
• Buy or sell products: The internet is a very
effective way to buy and sell products all over
the world.
• Communities: Communities of all types have
sprung up on the internet. Its a great way to
meet up with people of similar interest and
discuss common issues.prestonmwiinga@gmail.com/
0977/0966-987868
155
156. DISADVANTAGES OF THE
INTERNET
• Theft of Personal information: may be facing
grave danger as your personal information such as
name, address, credit card number etc. can be
accessed by other culprits to make your problems
worse.
• Spamming: Spamming refers to sending
unwanted e-mails in bulk, which provide no
purpose and needlessly obstruct the entire system.
prestonmwiinga@gmail.com/
0977/0966-987868
156
157. DISADVANTAGES OF THE
INTERNET
• Virus threat : Virus is nothing but a program
which disrupts the normal functioning of your
computer systems. Computers attached to
internet are more prone to virus attacks
• Pornography: Perhaps the biggest threat
related to your children’s healthy mental life.
A very serious issue concerning the Internet.
prestonmwiinga@gmail.com/
0977/0966-987868
157