This document discusses how the company provides construction and engineering services with an international approach combined with local expertise. It provides examples of projects in Germany for various global companies, highlighting how the company delivers consistent quality and standards across different locations while adhering to local requirements. It emphasizes collaboration with customers to deliver successful projects on time and on budget.

1. International
know-how in
Germany
Fit Out | Construction | Engineering Services | Specialist Solutions

2. By combining global best practice
with in-depth local market knowledge,
we successfully create value for our
customers time and time again.

3. We believe that
ISG’s unique blend of
international know-how
combined with local
knowledge can be a major
benefit to our customers,
whether global brands or
regional businesses.
This approach allows us to develop fresh and relevant
solutions to our customer’s evolving needs, no matter
where in the world they, or their project, are based.
With over 20 years’ experience, our well-established
German team has a strong track record in bringing
best practice from other parts of the globe to our
customers in this region.

4. The room concepts were developed
by the company’s US architects and
planned and delivered to local
standards in each location.
Our ability to deliver consistently
across borders was recently
demonstrated by our work on offices
in Stuttgart and Milan for global
organisation, Informatica.
Both offices adhered to Informatica’s
worldwide standards and global brand
guidelines. The room concepts were
developed by the company’s US
architects and planned and delivered
to local standards in each location.
Both offices successfully capture
Informatica’s vision for a more open,
mobile and communal working
environment.
In Stuttgart, we created naturally-lit,
high-specification open-plan offices
with great attention to the colour
schemes of the private, semi and
shared spaces. Colours on columns
and walls match the patterns of
the carpet and other floorings.
The herringbone-patterned carpet
rounds off the high-quality concept
of the architect´s surface-and colour-
design. Integrated glazed boxes
with room-high windows are used
as conference-rooms. See-through
dividers, multifunctional furniture and
pergolas define open meeting-zones,
creative areas and seating-possibilities.
In addition to the conference boxes,
telephone booths were added to
provide privacy if required. The project
was successfully completed within
three and a half months despite the
challenges of the constraints of the
existing building.
Consistently great
customer service
We provide an outstanding
customer experience by
sharing our customer’s
vision; understanding,
planning and being flexible
to do whatever it takes
to deliver a successful
project.
By developing an in-depth
understanding of our customers’
business, and consistently delivering
exceptional quality, we have proven
time and time again that we have the
right mindset, people and systems in
place to achieve a world-class result.
Case study:
Informatica
Customer: Informatica
Value: 3,2 Mio EUR
Area: 4,500 sqm
Programme: 3.5 month
Completion: August 2014
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5. The trusted partner
across property portfolios
Over the last 10 years, ISG has
delivered over 30 projects for this
world-leading technology company
and, as such, has become its trusted
partner for international delivery.
Each project reflects the location’s local
personality and culture as well as the
customer’s unmistakable global brand.
Our familiarity with the requirements
of this customer, combined with
our international expertise, has
delivered outstanding results. Each
scheme combines detailed high-level
architectural design with state-of-the-art
technical installations. We have created
a range of bespoke office solutions,
incorporating innovative theming such
as aeroplane cabins, an underground
train, quiet rooms with ceilings which
imitate a starry sky, an elephants’ trunk
as moveable seating and a ‘wine barrel’
room. A high level of flexibility and
attention to detail is required for these
unique environments.
With this customer’s focus on the
wellbeing of its employees we have
also created many fitness studios, cafes
and professional catering kitchens
within its offices.
Case study:
A global technology
company
Our customers can rely
on us to deliver the same
high quality, with skill and
efficiency, every time they
choose to work with us.
That is why we say we are
setting the standard for
construction services.
No surprise then that we are a trusted
partner for both global brands and
local organisations and that we often
work across international property
portfolios.
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6. Quality without
compromise
We always strive to
deliver the highest
quality outcome for our
customers.
This mindset and passion for
delivering high quality will be evident
at every stage of the scheme - from
procurement and planning, right
through to completion and our focus
is to always deliver the right result -
handing over a pristine project first
time, every time.
Unsurprisingly, with a focus on
exacting standards, we partner with
some of the very best trades in the
local marketplace which we’ve hand-
picked for their ability to achieve
superlative quality.
See quality
in action
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We have delivered offices throughout
Germany for Microsoft, including
the company’s new office in Berlin’s
“Unter den Linden” close to the
Brandenburger Tor.
The complete finishing work on the
2,900 sqm interior was carried out
in three phases: phase one saw
the creation of a cafe and event
area on the ground floor, phase
two encompassed conference and
exhibition rooms on the first floor,
as well as office premises including
start-up rooms on the fifth floor. This
was completed on schedule for the
official opening by Steve Ballmer,
CEO of Microsoft, in November 2013.
Phase three saw the interior finishing
of an open-plan office space with
communication rooms, lounge area
and conference rooms that were
designed according to the latest
technical standards. Graffiti on the
glass partitions by a well-known Berlin
artist gives the innovative office interior
work a beautiful finish.
To meet the high technical
requirements for media communication
and technology, the newest
components had to be integrated
into the interior design and furniture.
The detailed strategy and integration
of technology were particularly
demanding here.
The historical building and its
prominent location on Unter den
Linden (with numerous tourist
attractions and good transport
connections) required a particularly
elaborate and well-conceived
construction site logistics plan.
After our successful fit out of the Berlin
office, we have completed two further
schemes with Microsoft in Frankfurt
and Stuttgart.
Case study:
Microsoft, Berlin
Customer: Microsoft Deutschland
Value: 5,3 Mio EUR
Area: 2,900 sqm
Programme:
Phase 1 & 2: 7 months
Phase 3: 3 months
Completion:
Phase 1: August 2013,
phase 2: November 2013,
phase 3: August 2014

7. No surprises
Our customer – a global leader in the
petrochemical industry - relocated its
German headquarters to the heart of
Hamburg.
Due to our customer’s corporate
obligation to guarantee a fixed move-
in date to its employees, the tight
construction schedule and completion
date was non-negotiable. Our
customer also operates a very strict
security protocol and this required
heightened attention to planning
deliveries and the sequencing of
works.
The project encompassed a strip out
and refit to a bespoke design. This
included the construction of a new
reception area, several multi-media
meeting rooms, a post room, bathroom
facilities and an employee break-out
area. In addition high-level media
kitchens were installed on each of the
five floors. Priority was given to the
construction of the server room and
the four IDF rooms to ensure these
were handed over ahead of the rest of
the project to facilitate our customer’s
business requirements.
Case study:
International Petrochemical
Organisation, Hamburg
Customer: Confidential
Value: Confidential
Area: 6,100 sqm
Programme: 6.5 months
Completion: May 2010
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On-time delivery and cost
certainty are critical to the
success of any project.
We have an excellent track record
of meeting programme and budget
deadlines in some of the most
demanding conditions imaginable.
We act decisively to hand over a
pristine project, first time, every time,
reducing risk and delivering timely
returns for our customers.
With our emphasis on attention to
detail even against the tightest of
deadlines, you can be rest assured that
your project will be delivered without
sacrificing quality.
We have an excellent track record of meeting
programme and budget deadlines in some of the
most demanding conditions imaginable.

8. Achieving success
through collaboration
We recognise that any
construction work is an
important investment for
our customers and that
there are considerable
advantages to be gained
by working collaboratively
across borders.
Successful partnerships can result
in more creative solutions, greater
efficiency, added value, reliability and
speed to market.
We pride ourselves on being a team
player and are known for our open,
honest, non-contractual approach.
Little wonder we are framework
partners for some of the world’s
best-known brands.
Case study:
Art Invest, Frankfurt
Customer: Art-Invest Real Estate
Management GmbH & Co. KG
Value: 1,1 Mio EUR
Area: 1,200 sqm
Programme: 10 months
Completion: July 2013
ArtInvest purchased a 9-storey
building in Frankfurt and
refurbished the individual storeys
in turn. Firstly, a marketing and
presentation suite was created
on the top floor, followed by
refurbishment works for tenants on
the other storeys.
As works took place within a fully
occupied building, collaboration
was crucial to its success. It was
necessary to equip the individual
office levels, the reconstruction
of the foyer and the roof terrace
during on-going operations. This
work was tightly coordinated
with the tenants and the property
management, whereby a
doctor’s surgery on the ground
floor stipulated absolutely no
disruption to their work. Especially
challenging was the coordination
and weight controlling of the
transportation vehicles, particularly
the building rubble skip, because
the slab load in the basement
garage is highly restricted.
We pride ourselves on being a
team player and are known for our open,
honest, non-contractual approach.
As works took place within a fully
occupied building, collaboration
was crucial to its success.

9. When we were awarded the fit out
of a new office for an international
cloud computing provider in Munich,
the design specified a fun, vibrant
environment to accommodate
approximately 140 employees.
The scheme, which encompassed
private and open-plan office space,
a new reception area, training and
conference rooms and ‘huddle’ rooms,
incorporated a strong use of colour.
This included a range of 31 specialist
paint colours that were based on
natural pigments. These were sourced
and imported from the USA, then
mixed locally. The colour theme
extended to 18 different coloured
carpets that were sourced, not only to
complement the wall colours perfectly,
but also for their high percentage of
recycled content. The design required
numerous joins between the wall
colours and the various coloured
carpets. Our strict attention to detail
came to the fore here and resulted in a
clean and crisp finish throughout.
A tailored solution for
each and every project
We recognise that every
project is unique and have
unparalleled experience
of crafting intelligent
solutions to meet the
demands of each individual
customer.
Our experienced team’s engaging
approach, coupled with a flair for
innovation and collaboration, means
that we will work with you to ensure
your project matches your unique
aspirations.
Case study:
International cloud
computing provider,
Munich
Customer: Confidential
Value: Confidential
Area: 1,520 sqm
Programme: 2 months
Completion: January 2012
The colour theme extended to 18
different coloured carpets that were
sourced, not only to complement the
wall colours perfectly, but also for their
high percentage of recycled content.

10. A global company moved its European
head office in the heart of Frankfurt
am Main into newly-built office space
in the Opernturm on floors 15 and 41.
On floor 15 a comfortable and highly
optimised working environment was
created with more than 60 flexible work
stations, single and double offices and
open-plan areas.
The European Board of Directors
moved onto the top floor of the
building. This floor, with a suspended
ceiling height of 3.60m incorporates
the very highest levels of finishes
combined with bespoke design
throughout all offices.
The boardroom for up to 24 people,
several Directors’ offices, the Directors’
reception and corner spaces with
ceiling heights of more than 9.00m
create an exceptional landmark office.
Furthermore, the offices were
designed to be one of the most green
and energy-efficient spaces within
Frankfurt, utilising a new type of ceiling
construction and light installations.
Optimising space
We have a strong track
record in consolidating
and optimising space and
creating environments that
make a difference to our
customers.
Sometimes the smallest changes can
make the biggest difference, whether
in terms of functionality, efficiency, or
future proofing.
We can help maximise floor space
through remodelling, undertaking
structural alterations, or performing a
total makeover.
Case study:
International multi-
services organisation,
Frankfurt
Customer: Confidential
Value: Confidential
Area: 2,500 sqm
Programme: 5 months
Completion: November 2011
We can help maximise floor space
through remodelling, undertaking structural
alterations or performing a total makeover.

11. Fiat, the core brand of the Fiat Group,
stands for innovation, brilliant design
and the Italian way of life. In November
2012 Fiat assigned ISG’s German team
with the fit out of its new showroom
in Wiesbaden. Within a short building
programme, we delivered the new
interior according to our customer’s
specific requirements. The design
by German architect Hamacher
Köhler was tailored to portray Fiat’s
international brand image.
The project commenced with the
demolition of part of the existing
structure which had suffered water
damage. Foundation works and
structural modifications were made
and new ceilings and dry walls were
installed to bring the building up to a
standard ready for the interior fit out.
We undertook flooring, data cabling, as
well as creating service areas equipped
with car lifters. As a result of good
planning and vigilance, we kept to the
programme and Fiat opened its new
showroom on time.
Delivering our
customer’s vision
Case study:
Fiat, Wiesbaden
Customer: FIAT Group Automobiles
Germany A.G
Value: 170,000 EUR
Area: 3,000 sqm
Programme: 1.5 months
Completion: December 2012
We realise that any
construction work,
whether major or minor,
represents an important
investment for our
customer.
We also recognise that any
schemes we are involved in are an
important physical manifestation of
our customer’s brand and play an
important role in the brand identity
they want to convey and how they
want their staff to interact within
the new space.
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12. “Following the successful occupation
of Invesco’s Munich office, we wish to
express our thanks and appreciation to your
construction management team...It was
a pleasure to work with an experienced,
professional team and we would be happy
to work with ISG in the future”
“The ISG team
demonstrated a
professional, open and
pro-active approach
to the tasks which
contributed significantly
to the success of the
Hamburg projects.”
“It is clear that the
team thinks in a very
customer-orientated way
and was inspired by the
architecture and complex
technical fit out of the
project. I really appreciate
the ISG team.”
Terry White, Invesco
John Lenz, Microsoft Deutschland
Quotes
Don’t just take our word for it...
here’s what our customers
have to say...
Annette Diziol, Turner & Townsend
“I would like to say “thank
you very much ISG” for the
great job you carried out
in Wiesbaden”
Giorgio Jona, FIAT

13. Our geographies
UKConstruction
Fit Out
Middle East & Africa
Continental Europe
Asia
S.America
Engineering
Services
Specialist
Solutions
Our services Our sectors
Office
Retail
Education
Health
Hospitality &
Leisure
Living
Public &
Community
Technology &
Industrial
What can we do for you?
Our award-winning service
extends throughout
numerous industry sectors
and ranges from bespoke
fit out to optimising
space and infrastructure.
Whatever type of work you
are contemplating, we have
the right people with the
right skills to deliver.
Fit out and refurbishment
Our internationally renowned fit out and
refurbishment offer has seen us create
vibrant new environments for some of
the world’s most successful and well-
known organisations. Whether working
with consultants or interpreting the brief
to deliver a design and build project,
our collaborative approach has resulted
in award-winning workplaces across the
world. The scale of our projects ranges
from the fit out of an entire building,
through to providing the finishing
touches to a single room.
Turnkey package
We offer our customers a complete
turnkey service if required, providing
a single-source delivery platform from
demolition and base build through
finishes and FF&E, to occupation.
An end-to-end building service offers
greater efficiency and best value,
improved speed to market and
predictability of time, cost and quality,
in addition to the benefits of using the
same teams and services on site.
Workspace optimisation
By working with some of the world’s
most forward-thinking end users,
we have an excellent knowledge of
transforming existing environments into
productive, highly efficient workspaces.
We recognise that a good design and
fit out can not only reduce a building’s
lifecycle costs but can also attract and
retain the very best talent. Our expertise
in the complex remodelling of internal
space has seen many customers
significantly improve the efficiency of
their floorplates and in turn, improve
productivity and the bottom line.
Infrastructure
With new ways of working and an
increasing need for technical solutions
from our customers, our provision of
specialist M&E services is in demand.
Our technical expertise encompasses
all manner of mechanical and
electrical works, through to complete
infrastructure upgrades.
Alternative procurement routes
Many of our customers have benefitted
from our open and collaborative
approach and ability to ‘challenge the
norm’. Throughout the bidding process
we often work proactively with the team
to suggest alternative ways of procuring
and delivering which we believe would
result in greater efficiencies and cost
savings for our customer. On many of
our international schemes the two stage
open book method of procurement
has been adopted. In these cases,
we are often asked to bring our global
expertise to the table early. This not
only enables a quicker start to site,
input on’ buildability’ and the building’s
whole-life provision, and ultimately
improved speed to market which allows
timely returns for our customers.

14. Russia
Finland
China
SouthKorea
Japan
United Kingdom
Hong Kong
Macau
Thailand
Malaysia
Belgium
Luxembourg
Spain
Brazil
Switzerland
France
Italy
Austria
SouthAfrica
Qatar
AbuDhabi
Dubai
Singapore
Germany
Holland
Denmark
Sweden
Hamburg
Dusseldorf
Munich
Berlin
Frankfurt
Cologne
Making the next step...
We have offices in 27
countries, but being a large,
international contractor
doesn’t mean that we are
remote from the customers
we work with.
Our local teams have an in-depth
knowledge of each specific market and
in line with this our German team has a
thorough understanding of the unique
issues and opportunities within this
region.
Our main headquarters is in Frankfurt
and our pan-Germany offering is
supported by offices in Munich,
Hamburg, Berlin and Cologne.
Please contact us if you would like
to find out how our approach could
benefit you.
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Fit Out | Construction | Engineering Services | Specialist Solutions
ISG1675 (08/2015)
ISG Deutschland GmbH
Wilhelm-Leuschner-Str. 68
60329 Frankfurt
Germany
T: +49 69 907 4880
E: frankfurt@isgplc.com