Performance Eval - 2013-2014

VUMC Performance Evaluation Status: Final
* - DO=Direct Observation; A=Audit; CF=Customer Feedback
** - UA=Unit Area Specific Function
Performance Development - March 11, 2015
Submit form to Human Resources - Records Management Office (VU Station B #357700)
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Name: Sonja Campbell Department: Clinical Pharmacology-DOM Supervisor: Robertson Jr,David H
Emp ID: 0082636 Service Date: 07/21/2008 Eval Type: Annual
Job Code: 4445 Job Date: 07/21/2008 Org Unit: Medical Center
Title: Secretary Sr Executive Compliance: Met Eval Period: 05/03/2013-04/30/2014
Credentials
Verified: N/A
Perf Plan/Wrtn Warn: No
Comments
Sonja's first and foremost quality is to maintain a professional work atmosphere and
continuously define the importance of what is required to perform her duties and provide
others with help to meet their work goals. She is an outstanding example of a focused
work oriented individual whose sole purpose is to perform her duties to a standard in
which Vanderbilt is honored to have as a member of its team.
Key Function (Generic and Unit Specific) UA** Weighting Rating Validation*
Perform complex and confidential secretarial duties by: N EVEN 5 DO
Participate in budget management: N EVEN 4.9 DO
Coordinate all personnel-related matters for department, division, or other
organizational unit by:
N EVEN 4.9 DO
Oversee daily operation of department, division or other organizational unit by: N/A N/A N/A N/A
Participate in Project management by showing end results of project, project
evaluation, and appropriate recommendations:
N/A N/A N/A N/A
Key Function Score 100% 4.9
Credo
1. I make those I serve my highest priority 4.9 4. I respect privacy and confidentiality 5.0
2. I have a sense of ownership 5.0 5. I communicate effectively 5.0 Credo Total Score: 5.0
3. I conduct myself professionally 5.0 6. I am committed to my colleagues 4.9
Key Function - 75%: 4.9
Credo - 25%: 5.0
Overall Score Total - 100%: 4.9
Employee Signature Date
Supervisor Signature Date

Sonja Campbell (0082636) VUMC Performance Evaluation Status: Final
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Policy & Safety Compliance
* All items must be completed by the evaluation date.
* Required annually unless noted otherwise
Compliance:
Requirements are Met
Policy Compliance Status Date Completed
Standards of Conduct and Confidentiality Completed 03/19/2014
Conflict of Interest - Evaluations conducted July 1st-Dec 31st will require resubmitting COI
information. (1)
Completed 04/01/2014
Immunization & Screening Compliance (2) Completed 04/24/2014
Vanderbilt Export Compliance Education (3) Completed 03/19/2014
HR Policy Review
Anti-Harassment Completed 03/19/2014
False Claims Act/Whistleblower Protection Completed 03/19/2014
Patient Rights and Responsibilities Completed 03/19/2014
Department Specific Policy Review Status Date Completed
Safety Training Documentation Status Date Completed
Universal Safety Training (4) Completed 03/19/2014
Patient Contact Training (5) N/A
Lab Safety (6) Completed 03/19/2014
Job Specific Training (7) Status Date Completed
HIPAA Compliance Status Date Completed
Privacy and Security (HIPAA) Training Completed 03/19/2014
Update Health Information Categories Completed 04/24/2014

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(1)The Conflict of Interest field is directly linked to the Conflict of Interest Disclosure System (CDS), found through the Office of Compliance webpage. Conflict of
Interest compliance is defined by the University Conflicts Committee. Individuals must go through the process each fiscal year (July 1-June 30) and their leaders
must approve their disclosure before the item will show as completed. Questions relating to Conflict of Interest compliance status should be directed to <a
href='mailto:coi@vanderbilt.edu'>coi@vanderbilt.edu</a>.
(2)Compliance is supplied electronically by the Occupational Health Clinic. Supervisors may view compliance status for individual programs (without medical
information) through the "Record of Compliance in OHC" report on MyVandy, accessible from the VUMC homepage. Employees may view their own compliance
status for individual programs through the Health & Wellness Information Portal (<a href="https://myhealthandwellness.vanderbilt.edu"
target="_blank">https://myhealthandwellness.vanderbilt.edu</a>). All medical screening requirements applicable to the individual's job and department are
included in compliance status. For a list of all applicable requirements and the relevant VUMC or departmental policies, see <a
href="http://occupationalhealth.vanderbilt.edu/article/vanderbilt-surveillance-program-screening-requirements"
target="_blank">http://occupationalhealth.vanderbilt.edu/article/vanderbilt-surveillance-program-screening-requirements</a>.
(3)For more information and assistance with export control matters, visit or contact the Vanderbilt Export Compliance office at: <a
href="http://www.vanderbilt.edu/exportcompliance" target="_blank">www.vanderbilt.edu/exportcompliance</a> or E-mail: <a
href="mailto:vec@vanderbilt.edu">vec@vanderbilt.edu</a>.
(4)Universal Safety Training, which is required for all VUMC staff and recommended for Univ Central staff includes: Active Shooter (effective Feb 2014),
Ergonomics Awareness, Hazard Communication Awareness, Fire Prevention/Emergency Preparedness and Personal Safety. New staff complete initial training
during "Making a Difference" and "It's Who We Are" orientations and can update their training yearly at the "VUMC Safety Fair". For compliance with Universal
Safety Training, please go to VandySafe at the following link: <a href="http://www.vandysafe.com" target="_blank">www.vandysafe.com</a>
(5)Patient Contact Safety Training required for staff who have contact with patients and/or body fluids and includes: Bloodborne Pathogen-Standard precautions,
Infection Control/Hand Hygiene, Influenza Training, TB precautions, Latex Allergy Awareness, Sharps Safety Devices (if role appropriate), Healthcare Ergonomics,
and High Level Disinfection (if role appropriate). New employees complete initial safety training during "It's Who We Are" and "Role Specific" orientations and can
update their training annually at the "VUMC Safety Fair").
(6)Lab Safety Course recommended for staff working in VUMC and Univ Central research laboratories and includes: Universal Safety Training, Chemical Safety in
the Laboratory, Bloodborne Pathogens - Laboratory specific, Handling/Disposal of Hazardous Waste.
(7)Job Specific Training can include: Handling Cytotoxic Drugs, Caring for Radiation Therapy Patients, X-ray Safety Training, Motorized Equipment Transport, TB
Mask Fitting, Radiation Badge Representative Training, Anesthetic Gases Training, etc.

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Development Goals
Development Goals: Individual & Department - previous year
No Development Goals exist for the Previous Year
Development Goals: Individual & Department - current year
No Development Goals exist for the Current Year

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Details & Comments
Key Functions
1. Perform complex and confidential secretarial duties by: UA**: N
Rating: 5 Validation*: DO Weighting: EVEN
Comments
Sonja's performance of any task is a direct result of her strong belief of working in a degree of excellence beyond just getting by.
She provides necessary information & direction to others as needed. Her work ethics are of the highest support quality & she
constantly stays ahead of her tasks.
2. Participate in budget management: UA**: N
Rating: 4.9 Validation*: DO Weighting: EVEN
Comments
Provides ongoing assistance in preparation & completion to meet all deadlines.
3. Coordinate all personnel-related matters for department, division, or other organizational unit by: UA**: N
Rating: 4.9 Validation*: DO Weighting: EVEN
Comments
Meets the standards and processing of those areas that apply.
4. Oversee daily operation of department, division or other organizational unit by: UA**: N
Rating: N/A Validation*: N/A Weighting: N/A
5. Participate in Project management by showing end results of project, project evaluation, and appropriate
recommendations:
UA**: N
Rating: N/A Validation*: N/A Weighting: N/A
Credo
1. I make those I serve my highest priority:
* Answers questions, ensures understanding and facilitates learning.
* Prioritizes to ensure satisfaction despite time pressures and significant obstacles.
* Stays accessible to provide assistance and support when needed.
Rating: 4.9
Comments
Sonja's performance of any task is a direct result of her strong belief of working in a degree of excellence beyond just getting by.
She provides necessary information & direction to others as needed.
2. I have a sense of ownership:
* Takes ownership of problems until resolved.
* Uses appropriate resources to effectively and efficiently resolve problems.
* Willingly participates in discussions on problem resolution, asks for and provides timely and honest feedback.
* Works to make progress towards personal and team goals, despite difficulties.
* Follows departmental policies and procedures. Willingly adapts to new policies and guidelines.
* Willingly accepts challenging assignments. Works to support organizational changes.
* Is mindful of cost of organizational resources and works efficiently and effectively to minimize waste (time, supplies, etc.).
Rating: 5
Comments
Sonja is business minded and highly motivated to perform her tasks in a speedy, yet efficient and positive manner. She has a
remarkable insight to identify tasks she can perform & move forward with little to no direction.

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3. I conduct myself professionally:
* Recognizes the increasing diversity of our community and seeks to understand the cultures of the individuals we serve.
Communicates and behaves in ways that are culturally appropriate.
* Continuously learns and improves skills.
* Strives to maintain personal well-being and balance of work and personal life.
* Holds self and others accountable for achieving performance expectations.
* Demonstrates safe working practices and maintains a clean work environment.
* Exhibits pleasant and amiable behavior during interactions.
* Remains calm when confronted with or responding to pressure situations.
* Consistently adheres to department and/or medical center policies.
* Refrains from loud talk and excessive noise — a quiet environment is important to heal, learn and work.
* Refrains from criticizing Vanderbilt in the workplace and in the community. Discusses internal issues only with those who need to
know or can solve the problem.
Rating: 5
Comments
I greatly admire Sonja's unique ability to stay focused with the task at hand. She possesses the character to keep personal and
business separate and seeks to ensure her work environment is conducive to what is needed to perform at a very high level of
professionalism.
4. I respect privacy and confidentiality:
* Maintains the confidentiality of sensitive information.
* Discusses confidential matters in a private area and only with the appropriate person(s).
* Keeps written/electronic information out of the view of others and disposes of written information appropriately.
* Knocks prior to entering an office or patient’s room. Asks permission to enter and identifies self using AIDET techniques where
appropriate.
* Follows organizational systems, policies and procedures.
Rating: 5
Comments
She consistently exhibits the importance of respecting space and confidentiality.
5. I communicate effectively:
* Introduces self to others.
* Wears ID badge above the waist where name and title are easily visible. Staff member obtains a temporary badge when they do
not have an ID.
* Smiles, makes eye contact and greets others. Speaks in a culturally appropriate and understandable manner. Shows concern
and interest; actively listens.
* Recognizes that body language and tone of voice are important parts of communication and uses them appropriately.
Continuously gives positive messages through tone of voice and body language.
* Listens and responds professionally to dissatisfied, patients, visitors and/or colleagues.
* Creates clear, complete written communications. Considers perspective and knowledge-level of recipient. Solicits input on
communications.
* Communicates in a timely and appropriate manner.
(Example: Does not use email to resolve complex issues or to address emotionally charged situations.)
Rating: 5
Comments
Sonja provides a welcoming spirit and professionalism at all times. She is able to deliver at a short moment's notice and maintain
a calm presence.
6. I am committed to my colleagues:
* Treats all individuals fairly and with respect.
* Provides constructive feedback privately.
* Promotes cooperation within and across departments.
* Provides open and honest communication to peers and to all members of the Vanderbilt Community.

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Rating: 4.9
Comments
Sonja's first and foremost quality is to maintain a professional work atmosphere and continuously define the importance of what is
required to perform her duties and provide others with help to meet their work goals.

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Health Information Categories
Patient privacy is taken seriously at VUMC. As an employee, you are required to protect the privacy and confidentiality of our
patients. Based on the responsibilities of this position, your access to patient information should be limited to the following:
Demographic
Information to identify a person and provide general information (name, address, race, marital status, religion).
Summary Clinical
Clinical information that summarizes patient's condition or treatment. Might include diagnosis, attending physician, etc.
Full Clinical
Information that describes or indicates a patient's health status. Includes: problem lists, history and physical, clinical notes,
orders, results, diagnostic reports, films, images, etc.

Performance Eval - 2013-2014

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