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360 West Maple Road
                      Birmingham, MI 48009
                      T 248 203 8000
                      F 248 203 8022




                                                JOB POSTING
                                                  AS OF 4/15/12
JOB TITLE:
Community Manager for national clients (automotive, travel & tourism, professional services).

DESCRIPTION & DAILY RESPONSIBILITIES:

    •   Day-to-day agency/client lead for social media/social networking activities
    •   Produce and manage social content (blog posts, videos, Web chats, etc.)
    •   Post, monitor and engage on behalf of clients on social platforms
    •   Ensure consist messaging across multiple platforms
    •   Identify social extensions for existing communications, marketing and advertising programs
    •   Track, measure and report on Key Performance Indicators and identify recommendations and
        opportunities for improvement
    •   Act as social liaison with larger communications, marketing, product and customer service teams
    •   Identify new audiences and influencers for content opportunities and content syndication
    •   Identify new trends in social space
    •   Oversee growing team of community engagement coordinators
    •   Share best practices
    •   Establish standards for content management and analytics
    •   Mentor junior staff on use of tools and programs

SKILLS
    • Strong familiarity with established and emerging social media platforms
    • Working knowledge of Wordpress, Joomla and content management systems
    • Knowledge of analytics services, including Google Analytics and Omniture
    • Knowledge of social media services, including Radian6, Vitrue and Context Optional
    • Strong writing and verbal communication skills
    • Ability and enjoyment of multi-tasking
    • Leadership

NUMBER OF YEARS EXPERIENCE:
Ideally, the candidate will have 6 + years of digital experience

EDUCATIONAL REQUIREMENTS: 4-year college degree in journalism, public relations, marketing or related field


                                                        EOE

         For more information, please contact Erin Lyons, Recruiter, at elyons@webershandwick.com




                                                                                                          1

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Community Manager Job Description

  • 1. 360 West Maple Road Birmingham, MI 48009 T 248 203 8000 F 248 203 8022 JOB POSTING AS OF 4/15/12 JOB TITLE: Community Manager for national clients (automotive, travel & tourism, professional services). DESCRIPTION & DAILY RESPONSIBILITIES: • Day-to-day agency/client lead for social media/social networking activities • Produce and manage social content (blog posts, videos, Web chats, etc.) • Post, monitor and engage on behalf of clients on social platforms • Ensure consist messaging across multiple platforms • Identify social extensions for existing communications, marketing and advertising programs • Track, measure and report on Key Performance Indicators and identify recommendations and opportunities for improvement • Act as social liaison with larger communications, marketing, product and customer service teams • Identify new audiences and influencers for content opportunities and content syndication • Identify new trends in social space • Oversee growing team of community engagement coordinators • Share best practices • Establish standards for content management and analytics • Mentor junior staff on use of tools and programs SKILLS • Strong familiarity with established and emerging social media platforms • Working knowledge of Wordpress, Joomla and content management systems • Knowledge of analytics services, including Google Analytics and Omniture • Knowledge of social media services, including Radian6, Vitrue and Context Optional • Strong writing and verbal communication skills • Ability and enjoyment of multi-tasking • Leadership NUMBER OF YEARS EXPERIENCE: Ideally, the candidate will have 6 + years of digital experience EDUCATIONAL REQUIREMENTS: 4-year college degree in journalism, public relations, marketing or related field EOE For more information, please contact Erin Lyons, Recruiter, at elyons@webershandwick.com 1