This document discusses exploring energy advice narratives across formal and informal contexts. It discusses the researcher's previous work and reflections that have informed the research, including experience providing energy advice. The document notes that there has been limited academic, political, and policy attention paid to energy advice to date. It aims to give voice to householders' and consumers' perspectives, as well as trusted advisors. The researcher plans to study energy advice in formal advice organizations, informal settings, and online to uncover perspectives missing from previous research and approaches.

1. This is an example of a picture
slide, impact statement to go
here. This is an example of a
picture slide.
Exploring
energy advice
narratives
across formal
and informal
contexts

2. Situating myself within the research
• My role
• Previous work
• Reflections which have
informed the research:
Professional experience with Citizens Advice
(a) privileged access to stories
of hardship and crisis
(b) the roles that various actors
play within such narratives,
be it positive or negative
(c) the context in which these
stories are told and set

3. Why energy advice?
Despite a growth in use, limited academic, political and policy
attention to date
Giving voice
Missing/limited perspectives of householders/consumers, as well as
those ‘able to get through the front door’ (trusted advisors)
Uncovering the informal other
Absence of non-institutional, ‘mundane’ energy advice and limited use
of naturalistic approaches
The Literature Review
Key learning points and expected contributions

4. Three energy advice contexts
Phase one Phase two Phase three
Energy advice in a
formal advice
organisation
Energy advice in
‘mundane’ settings
Energy advice
online
Research design

5. @delisabethb
@SHUSU_research
@careatsalford
@FuelPovertyRN
Thank you
Danielle Butler
d.e.butler@edu.salford.ac.uk

6. @delisabethb
@SHUSU_research
@careatsalford
@FuelPovertyRN
Thank you
Danielle Butler
d.e.butler@edu.salford.ac.uk