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Community 2.0
        at the intersection of
digital media and information design
                 John A. McArthur
         Knight School of Communication
         Queens University of Charlotte

  American City Business Journals - May 15, 2012
Information Design
  applying design principles to translate
complex, unorganized, or unstructured data
                   into
    valuable, meaningful information
Information Design




John Snow - Spot Map of Cholera Outbreak (1854)
Information Design




           Florence Nightingale
Rose Diagram of Mortality in the East (1856)
Information Design




        Charles Joseph Minard
Flow Map of Napoleon’s Campaign (1869)
Information Design
  applying design principles to translate
complex, unorganized, or unstructured data
                   into
    valuable, meaningful information
Information Design
  applying design principles to translate
complex, unorganized, or unstructured data
                   into
    valuable, meaningful information


          now incorporates the
    visceral, emotional, and behavioral
          responses of the user
TRANSCENDENCE


   ENGAGEMENT
                  Human Centered Design
                          Cooley (2000)

   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS


  INCLUSIVENESS


    COHERENCE
                                          @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT
                  Human Centered Design
                                Cooley (2000)

   MALLEABILITY


       PURPOSE
                            DESIGN THINKING

    OWNERSHIP      How might you apply one of these ideas
                       to your professional practice?
    PANORAMIC


 RESPONSIVENESS


  INCLUSIVENESS


    COHERENCE
                                                   @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS
                            TRANSCENDENCE
  INCLUSIVENESS
                       the system challenges users to
    COHERENCE
                  move beyond the boundaries of the system
                                                   @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS
                      ENGAGEMENT
  INCLUSIVENESS
                     the system sparks
    COHERENCE
                  creativity and innovation
                                              @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS
                      MALLEABILITY
  INCLUSIVENESS
                    the system is flexible
    COHERENCE
                  and adaptable to changes
                                             @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS
                               PURPOSE
  INCLUSIVENESS
                            the system fulfills
    COHERENCE
                  the purpose for which it was designed
                                                  @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS
                            OWNERSHIP
  INCLUSIVENESS
                     users feel that they are part of
    COHERENCE
                  the design and upkeep of the system
                                                 @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS
                            PANORAMIC
  INCLUSIVENESS
                  the system fits into a wider view of
    COHERENCE
                       the community of systems
                                                  @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS
                          RESPONSIVENESS
  INCLUSIVENESS
                  the system responds efficiently and
    COHERENCE
                       adequately to user needs
                                                 @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS
                  INCLUSIVENESS
  INCLUSIVENESS
                  the system invites
    COHERENCE
                    participation
                                       @JAMcArthur
TRANSCENDENCE


   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS
                  COHERENCE
  INCLUSIVENESS
                    the system
    COHERENCE
                  is transparent
                                   @JAMcArthur
TRANSCENDENCE
                        MY CURRENT WORK
   ENGAGEMENT
                        investigating the ways that
                     digital media and physical space
   MALLEABILITY
                  can engage members of a community
       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS


  INCLUSIVENESS


    COHERENCE
                                                 @JAMcArthur
TRANSCENDENCE
                  SOME EXAMPLES
   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS


  INCLUSIVENESS


    COHERENCE
                                  @JAMcArthur
TRANSCENDENCE
                  SOME EXAMPLES
   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS


  INCLUSIVENESS
                  GoHuntScan.com

    COHERENCE
                                   @JAMcArthur
TRANSCENDENCE
                        SOME EXAMPLES
   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS


  INCLUSIVENESS
                  Levine Museum of the New South

    COHERENCE
                                             @JAMcArthur
TRANSCENDENCE
                        SOME EXAMPLES
   ENGAGEMENT


   MALLEABILITY


       PURPOSE


    OWNERSHIP


    PANORAMIC


 RESPONSIVENESS


  INCLUSIVENESS
                  Newseum’s HP New Media Gallery

    COHERENCE
                                            @JAMcArthur
connect with me
          JAMcArthur.com
           @JAMcArthur

               John A. McArthur
       Knight School of Communication
       Queens University of Charlotte

American City Business Journals - May 15, 2012

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Community 2.0 - at the intersection of information design and digital literacy

  • 1. Community 2.0 at the intersection of digital media and information design John A. McArthur Knight School of Communication Queens University of Charlotte American City Business Journals - May 15, 2012
  • 2.
  • 3. Information Design applying design principles to translate complex, unorganized, or unstructured data into valuable, meaningful information
  • 4. Information Design John Snow - Spot Map of Cholera Outbreak (1854)
  • 5. Information Design Florence Nightingale Rose Diagram of Mortality in the East (1856)
  • 6. Information Design Charles Joseph Minard Flow Map of Napoleon’s Campaign (1869)
  • 7. Information Design applying design principles to translate complex, unorganized, or unstructured data into valuable, meaningful information
  • 8. Information Design applying design principles to translate complex, unorganized, or unstructured data into valuable, meaningful information now incorporates the visceral, emotional, and behavioral responses of the user
  • 9.
  • 10. TRANSCENDENCE ENGAGEMENT Human Centered Design Cooley (2000) MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS INCLUSIVENESS COHERENCE @JAMcArthur
  • 11. TRANSCENDENCE ENGAGEMENT Human Centered Design Cooley (2000) MALLEABILITY PURPOSE DESIGN THINKING OWNERSHIP How might you apply one of these ideas to your professional practice? PANORAMIC RESPONSIVENESS INCLUSIVENESS COHERENCE @JAMcArthur
  • 12. TRANSCENDENCE ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS TRANSCENDENCE INCLUSIVENESS the system challenges users to COHERENCE move beyond the boundaries of the system @JAMcArthur
  • 13. TRANSCENDENCE ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS ENGAGEMENT INCLUSIVENESS the system sparks COHERENCE creativity and innovation @JAMcArthur
  • 14. TRANSCENDENCE ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS MALLEABILITY INCLUSIVENESS the system is flexible COHERENCE and adaptable to changes @JAMcArthur
  • 15. TRANSCENDENCE ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS PURPOSE INCLUSIVENESS the system fulfills COHERENCE the purpose for which it was designed @JAMcArthur
  • 16. TRANSCENDENCE ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS OWNERSHIP INCLUSIVENESS users feel that they are part of COHERENCE the design and upkeep of the system @JAMcArthur
  • 17. TRANSCENDENCE ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS PANORAMIC INCLUSIVENESS the system fits into a wider view of COHERENCE the community of systems @JAMcArthur
  • 18. TRANSCENDENCE ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS RESPONSIVENESS INCLUSIVENESS the system responds efficiently and COHERENCE adequately to user needs @JAMcArthur
  • 19. TRANSCENDENCE ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS INCLUSIVENESS INCLUSIVENESS the system invites COHERENCE participation @JAMcArthur
  • 20. TRANSCENDENCE ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS COHERENCE INCLUSIVENESS the system COHERENCE is transparent @JAMcArthur
  • 21. TRANSCENDENCE MY CURRENT WORK ENGAGEMENT investigating the ways that digital media and physical space MALLEABILITY can engage members of a community PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS INCLUSIVENESS COHERENCE @JAMcArthur
  • 22. TRANSCENDENCE SOME EXAMPLES ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS INCLUSIVENESS COHERENCE @JAMcArthur
  • 23. TRANSCENDENCE SOME EXAMPLES ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS INCLUSIVENESS GoHuntScan.com COHERENCE @JAMcArthur
  • 24. TRANSCENDENCE SOME EXAMPLES ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS INCLUSIVENESS Levine Museum of the New South COHERENCE @JAMcArthur
  • 25. TRANSCENDENCE SOME EXAMPLES ENGAGEMENT MALLEABILITY PURPOSE OWNERSHIP PANORAMIC RESPONSIVENESS INCLUSIVENESS Newseum’s HP New Media Gallery COHERENCE @JAMcArthur
  • 26. connect with me JAMcArthur.com @JAMcArthur John A. McArthur Knight School of Communication Queens University of Charlotte American City Business Journals - May 15, 2012