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COMMUNICATION SKILLS WORKSHOP 
Presentation On 
COMMUNICATIONS MANAGEMENT 
Submitted By, 
Amrin Gagarai, 
Jesil K. John, 
Sathish Kumar, 
K. Suriya, 
Zoothantluanga.
COMMUNICATIONS MANAGEMENT 
• Communications management is the systematic planning, implementing, 
monitoring, and revision of all the channels of communication within 
an organization, and between organizations. 
• It is a two way process in which the participant not only exchange 
information, views, ideas but also create and share meaning. 
• Once communication management is achieved, the organization is one step 
closer to achieve its overall business objectives.
FIVE W’s OF COMMUNICATION MANAGEMENT 
• What information is essential for a project? 
• Who requires the information? 
• What is the duration of time required for the information? 
• What is the format of information? 
• Who transmits the collated information?
IMPORTANCE OF COMMUNICATION IN BUSINESS 
By MIRANDA MORLEY 
• According to the Psychologically 
Healthy Workplace Program, 
– A skilled manager must be able 
to manage, assess business and 
failures. 
– The chance of the success of the 
program improves because of a 
good communicating business 
manager.
IMPORTANCE OF COMMUNICATION IN BUSINESS 
(contd..) 
– For managers, two types of communication 
is important: TOP DOWN and BOTTOM 
UP. 
– The managers should communicate policies, 
procedures and instructions and also listen 
to communication from employees. 
– Business managers should be able to 
communicate in large groups, face-to-face, 
online and in writing.
SEVEN COMMUNICATION MISTAKES 
According to Harvard Business Review, The seven communication mistakes that 
mangers make are: 
1. Making controversial announcements without doing groundwork first 
2. Lying 
3. Ignoring the realities of power 
4. Underestimating your audience’s intelligence 
5. Confusing process with outcome 
6. Using inappropriate forms of communication 
7. Ignoring acts of omission
CONCLUSION 
To be efficient as a project manager, he/she 
should be a good and skilled communicator. 
• Skilled at getting the information. 
• Skilled in expressing the views. 
• Skilled at discussing behavior 
issues.
REFERENCES 
• http://en.wikipedia.org/wiki/Communications_ 
management 
• http://smallbusiness.chron.com/importance-communication- 
business-management- 
20923.html 
• http://blogs.hbr.org/2009/03/seven-communication- 
mistakes-m/
Communications management

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Communications management

  • 1. COMMUNICATION SKILLS WORKSHOP Presentation On COMMUNICATIONS MANAGEMENT Submitted By, Amrin Gagarai, Jesil K. John, Sathish Kumar, K. Suriya, Zoothantluanga.
  • 2. COMMUNICATIONS MANAGEMENT • Communications management is the systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization, and between organizations. • It is a two way process in which the participant not only exchange information, views, ideas but also create and share meaning. • Once communication management is achieved, the organization is one step closer to achieve its overall business objectives.
  • 3. FIVE W’s OF COMMUNICATION MANAGEMENT • What information is essential for a project? • Who requires the information? • What is the duration of time required for the information? • What is the format of information? • Who transmits the collated information?
  • 4. IMPORTANCE OF COMMUNICATION IN BUSINESS By MIRANDA MORLEY • According to the Psychologically Healthy Workplace Program, – A skilled manager must be able to manage, assess business and failures. – The chance of the success of the program improves because of a good communicating business manager.
  • 5. IMPORTANCE OF COMMUNICATION IN BUSINESS (contd..) – For managers, two types of communication is important: TOP DOWN and BOTTOM UP. – The managers should communicate policies, procedures and instructions and also listen to communication from employees. – Business managers should be able to communicate in large groups, face-to-face, online and in writing.
  • 6. SEVEN COMMUNICATION MISTAKES According to Harvard Business Review, The seven communication mistakes that mangers make are: 1. Making controversial announcements without doing groundwork first 2. Lying 3. Ignoring the realities of power 4. Underestimating your audience’s intelligence 5. Confusing process with outcome 6. Using inappropriate forms of communication 7. Ignoring acts of omission
  • 7. CONCLUSION To be efficient as a project manager, he/she should be a good and skilled communicator. • Skilled at getting the information. • Skilled in expressing the views. • Skilled at discussing behavior issues.
  • 8. REFERENCES • http://en.wikipedia.org/wiki/Communications_ management • http://smallbusiness.chron.com/importance-communication- business-management- 20923.html • http://blogs.hbr.org/2009/03/seven-communication- mistakes-m/