The document provides an introduction to communication skills for pharmacists. It defines communication and discusses the importance of communication skills for pharmacists when interacting with patients. The goals of communication are outlined as understanding, improving relationships, and changing beliefs. Effective pharmacist-patient communication requires using skills like asking open-ended questions, being aware of nonverbal cues, active listening, providing reflective responses, and verifying understanding. Different types of communication are also described.
Effective communication is essential for good pharmacy practice. Communication involves transmitting information between individuals. As a team, healthcare professionals like pharmacists, doctors, and nurses must communicate well with patients to provide optimal care. Good listening skills are particularly important for pharmacists to understand patient needs and ensure patients understand solutions. With medication errors increasingly reported, pharmacists need strong communication skills to educate patients and strengthen interactions with other professionals.
This document discusses psychology, communication, and understanding patients in the dental field. It covers key topics such as:
- The importance of communication skills for dental assistants to understand patients' perspectives and meet their needs.
- The concept of "individual paradigms" and how people's unique life experiences shape their beliefs and behaviors.
- Components of the communication process including sending and receiving verbal and nonverbal messages.
- Developing empathy, active listening skills, and understanding different cultures to effectively communicate with patients.
- The role of dental assistants in observing patients for signs of discomfort and communicating observations to dentists.
barriers and role of pharmacist in geriatric care...Hamamd elahi 02.11.pptxDrAniqaSundas
This document discusses communication barriers in elderly patients and the role of clinical pharmacists in addressing geriatric health problems. It outlines physical, psychological, and physiological barriers to effective communication in elderly patients. It also describes strategies for pharmacists to improve communication with older patients, including speaking slowly, using visual aids, simplifying information, and asking patients to repeat instructions. The document emphasizes the role of clinical pharmacists in medication management, adherence support, and reducing medication errors for elderly patients with multiple chronic conditions and polypharmacy.
مهارات التواصل بين التمريض والمريض دكتور احمد ربيع FarragBahbah
This document discusses the importance of communication skills for doctors and nurses. It begins with an introduction on the definition of communication and its importance in healthcare. It then discusses several models of effective communication, including the partnership and RESPECT models. It also identifies some common obstacles to communication, such as unwillingness to accept a prognosis or physicians' and nurses' discomfort with end-of-life discussions. Throughout, it provides tips on how to improve verbal and non-verbal communication skills and deal with difficult patient situations. The overall message is that communication is a core part of providing quality patient care.
This document provides an overview of effective communication skills for MBBS students. It discusses communication as a two-way process of exchanging information between medical professionals and patients. Common barriers to communication like language, illiteracy, and social fears are outlined along with techniques to overcome them like learning the patient's language, providing assurance, and setting a proper clinical environment. Effective communication techniques emphasized spending adequate time with patients, asking the right questions, and creating a comfort zone to fully understand their health situation. The conclusion stresses that good communication can improve patient outcomes and satisfaction by helping physicians provide high-quality care.
How can you be sure your patients understand the health information you pass on to them? By focusing on health literacy, doctors, nurses and other clinicians can better help patients comprehend complex health information-something of critical importance given today’s transformative healthcare environment.
Communication is the transfer of information meaningful to those involved. Interactive communication is a process that facilitates a dialogue to provide multiple opportunities to accurately interpret meaning and respond appropriately. An interactive model is similar to a discussion rather than a lecture.
For example, using an interactive model, a patient may be asked what they know about their medications. As the patient describes aspects of his or her medication therapy, the pharmacist can then respond to fill in knowledge gaps, correct misinformation and verify patient understanding, thus eliminating or minimizing misunderstandings.
Interactive communications are effective for many interpersonal situations, but are especially useful when working with patients to assure appropriate use of medications.
Definition of DPR
Why does DPR matter?
Parson's Ideal Doctor & Patient
Types of DPR
Importance of DPR
Elements of DPR
Key components of DPR
Communication between Doctor & Patient
Barriers in communication
Factors influencing DPR
How to improve DPR
Patient Education
Effective communication is essential for good pharmacy practice. Communication involves transmitting information between individuals. As a team, healthcare professionals like pharmacists, doctors, and nurses must communicate well with patients to provide optimal care. Good listening skills are particularly important for pharmacists to understand patient needs and ensure patients understand solutions. With medication errors increasingly reported, pharmacists need strong communication skills to educate patients and strengthen interactions with other professionals.
This document discusses psychology, communication, and understanding patients in the dental field. It covers key topics such as:
- The importance of communication skills for dental assistants to understand patients' perspectives and meet their needs.
- The concept of "individual paradigms" and how people's unique life experiences shape their beliefs and behaviors.
- Components of the communication process including sending and receiving verbal and nonverbal messages.
- Developing empathy, active listening skills, and understanding different cultures to effectively communicate with patients.
- The role of dental assistants in observing patients for signs of discomfort and communicating observations to dentists.
barriers and role of pharmacist in geriatric care...Hamamd elahi 02.11.pptxDrAniqaSundas
This document discusses communication barriers in elderly patients and the role of clinical pharmacists in addressing geriatric health problems. It outlines physical, psychological, and physiological barriers to effective communication in elderly patients. It also describes strategies for pharmacists to improve communication with older patients, including speaking slowly, using visual aids, simplifying information, and asking patients to repeat instructions. The document emphasizes the role of clinical pharmacists in medication management, adherence support, and reducing medication errors for elderly patients with multiple chronic conditions and polypharmacy.
مهارات التواصل بين التمريض والمريض دكتور احمد ربيع FarragBahbah
This document discusses the importance of communication skills for doctors and nurses. It begins with an introduction on the definition of communication and its importance in healthcare. It then discusses several models of effective communication, including the partnership and RESPECT models. It also identifies some common obstacles to communication, such as unwillingness to accept a prognosis or physicians' and nurses' discomfort with end-of-life discussions. Throughout, it provides tips on how to improve verbal and non-verbal communication skills and deal with difficult patient situations. The overall message is that communication is a core part of providing quality patient care.
This document provides an overview of effective communication skills for MBBS students. It discusses communication as a two-way process of exchanging information between medical professionals and patients. Common barriers to communication like language, illiteracy, and social fears are outlined along with techniques to overcome them like learning the patient's language, providing assurance, and setting a proper clinical environment. Effective communication techniques emphasized spending adequate time with patients, asking the right questions, and creating a comfort zone to fully understand their health situation. The conclusion stresses that good communication can improve patient outcomes and satisfaction by helping physicians provide high-quality care.
How can you be sure your patients understand the health information you pass on to them? By focusing on health literacy, doctors, nurses and other clinicians can better help patients comprehend complex health information-something of critical importance given today’s transformative healthcare environment.
Communication is the transfer of information meaningful to those involved. Interactive communication is a process that facilitates a dialogue to provide multiple opportunities to accurately interpret meaning and respond appropriately. An interactive model is similar to a discussion rather than a lecture.
For example, using an interactive model, a patient may be asked what they know about their medications. As the patient describes aspects of his or her medication therapy, the pharmacist can then respond to fill in knowledge gaps, correct misinformation and verify patient understanding, thus eliminating or minimizing misunderstandings.
Interactive communications are effective for many interpersonal situations, but are especially useful when working with patients to assure appropriate use of medications.
Definition of DPR
Why does DPR matter?
Parson's Ideal Doctor & Patient
Types of DPR
Importance of DPR
Elements of DPR
Key components of DPR
Communication between Doctor & Patient
Barriers in communication
Factors influencing DPR
How to improve DPR
Patient Education
This document discusses the doctor-patient relationship and factors that influence it. It begins by outlining Parsons' model of the "sick role" and doctor's role, with the doctor holding authority and the patient obligated to cooperate. It then describes different types of relationships: paternalism with high doctor control; consumerism with high patient control; and mutuality with shared power. Key influences on the relationship include time pressures, patient characteristics, and structural contexts like payment models. Effective communication requires addressing barriers like health literacy and using skills like active listening and shared decision making. The goal is an optimal relationship based on mutual understanding and collaboration.
Doctor - Patient Relation & Social MediaAnupam Das
This document discusses how social media is transforming the relationship between doctors and patients. It notes that younger patients are more comfortable communicating with their doctors through social media, while older patients prefer traditional methods. Social media is empowering patients by giving them access to health information and allowing them to provide feedback. It also enables real-time communication between doctors and patients. However, social media also poses risks like privacy breaches and undermining the doctor-patient relationship if not used carefully. Overall, social media has both benefits and risks for healthcare if appropriate boundaries are established.
The medical interview is the physician's most important diagnostic and therapeutic tool, but is difficult to master. It provides valuable patient information, yet receives little training focus. Effective communication skills like rapport building and active listening are especially important for EMTs and other pre-hospital providers to obtain information from patients. Models like partnership, shared decision making, and AIDET promote patient-centered care through open communication. Developing strong patient-doctor relationships requires commitment to caring communication skills.
This document discusses the doctor-patient relationship and communication. It outlines Parsons' model of the sick role and doctor's role, and types of doctor-patient relationships including paternalism, mutuality, consumerism, and default. It covers influences on the relationship like time constraints, patient/doctor characteristics, and structural context. Effective communication skills, health literacy, consent, and partnerships in treatment decision making are also examined. The relationship has evolved from traditional paternalism to emphasize patient-centered care and shared decision making.
This document discusses the doctor-patient relationship and communication. It outlines Parsons' model of the sick role and doctor's role, and types of doctor-patient relationships including paternalism, mutuality, consumerism, and default. It covers influences on the relationship like time constraints, patient/doctor characteristics, and structural context. Effective communication skills, health literacy, consent, and partnerships in treatment decision making are also examined. The relationship has evolved from traditional paternalism to emphasize patient-centered care and shared decision making.
This document discusses difficult patient consultations. It begins by outlining common causes of difficult consultations, which can be due to difficult patients, doctors, communication issues, or environmental factors. It then describes different types of difficult patients, such as psychotic, depressed, talkative, withdrawn, angry, demanding, or manipulative patients. The document provides guidance on dealing with demanding patients, such as listening fully, considering their needs, setting limits, and avoiding arguments. Overall it stresses the importance of empathy, respect, flexibility and maintaining a strong patient relationship even during difficult consultations.
Skillsinmedicalcommunication 120620205441-phpapp01Deeptanshu Daga
The document discusses the importance of communication skills in medicine. It states that communication skills are the most important skill in medicine as they allow doctors to properly diagnose patients, establish therapeutic relationships, and provide information to patients. While medical schools aim to teach both the science of medicine and communication skills, developing effective training for communication continues to be a challenge. The document provides tips for doctors to communicate effectively with patients, including showing empathy, actively listening, explaining their role clearly, and making patients comfortable. It stresses the importance of practicing good communication skills.
This document discusses effective communication strategies for pharmacists. It emphasizes the importance of being aware of both verbal and non-verbal messages being sent and received, and ensuring communication is tailored appropriately. Non-verbal cues like body language and facial expressions can influence communication. Effective communication also requires active listening skills and checking for understanding of key points.
Manifestation and Law of Attraction are not different concepts. Various people have already aware of them. Some of them have been working on these concepts to achieve new goals while others fail to get a result from them.
This document discusses the importance of bedside manner for patient safety. It defines bedside manner as a healthcare professional's approach and attitude towards patients, which includes skills like active listening, communication, and reading body language. Good bedside manner is critical for diagnosis and improves patient satisfaction. Several studies show that poor communication among healthcare workers is a major factor in hospital errors. The document then outlines the C.L.E.A.R. model for effective bedside manner and discusses how maintaining high standards of etiquette and respect in interactions with patients can positively impact health outcomes and the healing process. It emphasizes that both bedside manner and explicit focus on patient safety are equally important.
Knowledge of Oral Health Issues Among Baltimore A Pilot Study.docxwrite4
This study examined the conceptual oral health knowledge of low-income adults in Baltimore through questions on oral health topics. The majority of respondents knew that sugar causes cavities and that brushing and flossing daily prevents tooth decay. However, knowledge about plaque, flossing frequency, and gum disease was more limited. The study concluded that practitioners should consider patients' limited knowledge when discussing oral health to ensure messages are understood and health promotion is effective.
This document discusses doctor-patient communication and its impact on healthcare. It explores factors that challenge interactions between doctors and patients, such as patients being unsure what symptoms to report or not understanding medical processes. Poor communication can negatively impact patient outcomes and result in misdiagnoses, medical mistakes, and preventable deaths. The document recommends improving verbal, non-verbal, and written communication to enhance patient satisfaction and reduce healthcare costs.
The document discusses 10 major contributing factors that make medical communication complex, and how these factors interact. The top factors include limited face-to-face time between physicians and patients, lack of time to build rapport, and patients and physicians coming from different perspectives and cultures. These factors interact in ways that policies that discourage spending time with patients can influence time for rapport building, and cultural and language differences can create logistical barriers to communication.
This document discusses the importance of health literacy and provides tips for improving health communications.
Health literacy is defined as a person's ability to obtain, process, and understand basic health information. Education level is the best predictor of health status, and those with low health literacy often have poor health outcomes. The document outlines strategies health lawyers can use to incorporate health literacy into their work, such as using clear language and design in documents and ensuring clients are trained to effectively communicate with patients. Tips for improving health communications include structuring all materials for low literacy, using universal precautions, emphasizing in-person conversations, employing user-focused design, and carefully explaining risks and statistics. An example process for creating a health-literate
The document discusses the importance of effective communication for achieving quality use of medicines. It notes that clear communication is needed between doctors and patients to explain why medicines are prescribed, address any barriers to understanding, and identify all medications patients are taking. Poor communication has been shown to be a leading cause of medication errors and patient harm. The document emphasizes the role of communication skills like briefings, handovers, patient education materials, and electronic prescribing in improving safety. Overall, it stresses that open communication between healthcare providers and patients is critical to negotiate treatment outcomes, minimize risks, and promote appropriate medication use.
Spotlight On... Medical CommunicationsCOUCH Health
Pharma is unique as an industry in the way that there are three equal voices that need to be heard – patients’, HCPs’ and pharma’s.
As pharma brands, it’s all too easy to talk more than we listen. But in order to ensure what we say is meaningful, we need to be able hear what patients and HCPs have to say.
The good news is that there are many ways that pharma can help give others a voice. Which is exactly what we want to see more of in 2017.
And so, 2017's first edition of Spotlight On…is dedicated to discussing all the strategies and tactics we can use to create this three-way conversation. From taking a patient-centric approach and understanding patient behaviour, to creating personas and using personalisation effectively, we explore how you can ensure everyone is heard.
By doing this, we’re ultimately improving engagement between pharma and our target audience. So everyone’s a winner!
Dispensing Lab Developing Therapeutic Communication Skillsdunerafael
1. Effective communication is important in relationships to avoid conflict and build understanding, while poor communication can damage relationships.
2. The document discusses the need for pharmacists to develop strong therapeutic communication skills to effectively address patients' needs and provide clear health information.
3. When encountering sensitive or impatient patients, pharmacists should establish rapport, explain instructions simply, listen with empathy, and follow up if needed to ensure patient understanding.
For our second edition of our brand new e-zine, we’re shining the spotlight on the intriguing topic of patient insights. We discuss the role of patient insights and what impact it has on improving patient outcomes, and highlight new ways pharma can engage with patients.
So what are you waiting for? Head over to the website now for the latest edition of Spotlight On. Again, if you like what you see, feel free to share it with others. And if the first edition passed you by, don’t worry, it’s still available to read. Enjoy!
The document discusses effective communication skills for dispensers at rural drug vendors. It covers several case studies where patients misunderstood or did not follow treatment instructions correctly due to poor communication. The document emphasizes using plain language, focusing on key messages, checking for understanding through teach back methods, and effectively soliciting questions from patients. It also discusses barriers to communication like the environment and patient factors. Good listening skills, questioning techniques, and strategies to improve communication between dispensers and prescribers are presented. The importance of collaboration and addressing issues rather than personalities to achieve positive outcomes is highlighted.
This document discusses the doctor-patient relationship and factors that influence it. It begins by outlining Parsons' model of the "sick role" and doctor's role, with the doctor holding authority and the patient obligated to cooperate. It then describes different types of relationships: paternalism with high doctor control; consumerism with high patient control; and mutuality with shared power. Key influences on the relationship include time pressures, patient characteristics, and structural contexts like payment models. Effective communication requires addressing barriers like health literacy and using skills like active listening and shared decision making. The goal is an optimal relationship based on mutual understanding and collaboration.
Doctor - Patient Relation & Social MediaAnupam Das
This document discusses how social media is transforming the relationship between doctors and patients. It notes that younger patients are more comfortable communicating with their doctors through social media, while older patients prefer traditional methods. Social media is empowering patients by giving them access to health information and allowing them to provide feedback. It also enables real-time communication between doctors and patients. However, social media also poses risks like privacy breaches and undermining the doctor-patient relationship if not used carefully. Overall, social media has both benefits and risks for healthcare if appropriate boundaries are established.
The medical interview is the physician's most important diagnostic and therapeutic tool, but is difficult to master. It provides valuable patient information, yet receives little training focus. Effective communication skills like rapport building and active listening are especially important for EMTs and other pre-hospital providers to obtain information from patients. Models like partnership, shared decision making, and AIDET promote patient-centered care through open communication. Developing strong patient-doctor relationships requires commitment to caring communication skills.
This document discusses the doctor-patient relationship and communication. It outlines Parsons' model of the sick role and doctor's role, and types of doctor-patient relationships including paternalism, mutuality, consumerism, and default. It covers influences on the relationship like time constraints, patient/doctor characteristics, and structural context. Effective communication skills, health literacy, consent, and partnerships in treatment decision making are also examined. The relationship has evolved from traditional paternalism to emphasize patient-centered care and shared decision making.
This document discusses the doctor-patient relationship and communication. It outlines Parsons' model of the sick role and doctor's role, and types of doctor-patient relationships including paternalism, mutuality, consumerism, and default. It covers influences on the relationship like time constraints, patient/doctor characteristics, and structural context. Effective communication skills, health literacy, consent, and partnerships in treatment decision making are also examined. The relationship has evolved from traditional paternalism to emphasize patient-centered care and shared decision making.
This document discusses difficult patient consultations. It begins by outlining common causes of difficult consultations, which can be due to difficult patients, doctors, communication issues, or environmental factors. It then describes different types of difficult patients, such as psychotic, depressed, talkative, withdrawn, angry, demanding, or manipulative patients. The document provides guidance on dealing with demanding patients, such as listening fully, considering their needs, setting limits, and avoiding arguments. Overall it stresses the importance of empathy, respect, flexibility and maintaining a strong patient relationship even during difficult consultations.
Skillsinmedicalcommunication 120620205441-phpapp01Deeptanshu Daga
The document discusses the importance of communication skills in medicine. It states that communication skills are the most important skill in medicine as they allow doctors to properly diagnose patients, establish therapeutic relationships, and provide information to patients. While medical schools aim to teach both the science of medicine and communication skills, developing effective training for communication continues to be a challenge. The document provides tips for doctors to communicate effectively with patients, including showing empathy, actively listening, explaining their role clearly, and making patients comfortable. It stresses the importance of practicing good communication skills.
This document discusses effective communication strategies for pharmacists. It emphasizes the importance of being aware of both verbal and non-verbal messages being sent and received, and ensuring communication is tailored appropriately. Non-verbal cues like body language and facial expressions can influence communication. Effective communication also requires active listening skills and checking for understanding of key points.
Manifestation and Law of Attraction are not different concepts. Various people have already aware of them. Some of them have been working on these concepts to achieve new goals while others fail to get a result from them.
This document discusses the importance of bedside manner for patient safety. It defines bedside manner as a healthcare professional's approach and attitude towards patients, which includes skills like active listening, communication, and reading body language. Good bedside manner is critical for diagnosis and improves patient satisfaction. Several studies show that poor communication among healthcare workers is a major factor in hospital errors. The document then outlines the C.L.E.A.R. model for effective bedside manner and discusses how maintaining high standards of etiquette and respect in interactions with patients can positively impact health outcomes and the healing process. It emphasizes that both bedside manner and explicit focus on patient safety are equally important.
Knowledge of Oral Health Issues Among Baltimore A Pilot Study.docxwrite4
This study examined the conceptual oral health knowledge of low-income adults in Baltimore through questions on oral health topics. The majority of respondents knew that sugar causes cavities and that brushing and flossing daily prevents tooth decay. However, knowledge about plaque, flossing frequency, and gum disease was more limited. The study concluded that practitioners should consider patients' limited knowledge when discussing oral health to ensure messages are understood and health promotion is effective.
This document discusses doctor-patient communication and its impact on healthcare. It explores factors that challenge interactions between doctors and patients, such as patients being unsure what symptoms to report or not understanding medical processes. Poor communication can negatively impact patient outcomes and result in misdiagnoses, medical mistakes, and preventable deaths. The document recommends improving verbal, non-verbal, and written communication to enhance patient satisfaction and reduce healthcare costs.
The document discusses 10 major contributing factors that make medical communication complex, and how these factors interact. The top factors include limited face-to-face time between physicians and patients, lack of time to build rapport, and patients and physicians coming from different perspectives and cultures. These factors interact in ways that policies that discourage spending time with patients can influence time for rapport building, and cultural and language differences can create logistical barriers to communication.
This document discusses the importance of health literacy and provides tips for improving health communications.
Health literacy is defined as a person's ability to obtain, process, and understand basic health information. Education level is the best predictor of health status, and those with low health literacy often have poor health outcomes. The document outlines strategies health lawyers can use to incorporate health literacy into their work, such as using clear language and design in documents and ensuring clients are trained to effectively communicate with patients. Tips for improving health communications include structuring all materials for low literacy, using universal precautions, emphasizing in-person conversations, employing user-focused design, and carefully explaining risks and statistics. An example process for creating a health-literate
The document discusses the importance of effective communication for achieving quality use of medicines. It notes that clear communication is needed between doctors and patients to explain why medicines are prescribed, address any barriers to understanding, and identify all medications patients are taking. Poor communication has been shown to be a leading cause of medication errors and patient harm. The document emphasizes the role of communication skills like briefings, handovers, patient education materials, and electronic prescribing in improving safety. Overall, it stresses that open communication between healthcare providers and patients is critical to negotiate treatment outcomes, minimize risks, and promote appropriate medication use.
Spotlight On... Medical CommunicationsCOUCH Health
Pharma is unique as an industry in the way that there are three equal voices that need to be heard – patients’, HCPs’ and pharma’s.
As pharma brands, it’s all too easy to talk more than we listen. But in order to ensure what we say is meaningful, we need to be able hear what patients and HCPs have to say.
The good news is that there are many ways that pharma can help give others a voice. Which is exactly what we want to see more of in 2017.
And so, 2017's first edition of Spotlight On…is dedicated to discussing all the strategies and tactics we can use to create this three-way conversation. From taking a patient-centric approach and understanding patient behaviour, to creating personas and using personalisation effectively, we explore how you can ensure everyone is heard.
By doing this, we’re ultimately improving engagement between pharma and our target audience. So everyone’s a winner!
Dispensing Lab Developing Therapeutic Communication Skillsdunerafael
1. Effective communication is important in relationships to avoid conflict and build understanding, while poor communication can damage relationships.
2. The document discusses the need for pharmacists to develop strong therapeutic communication skills to effectively address patients' needs and provide clear health information.
3. When encountering sensitive or impatient patients, pharmacists should establish rapport, explain instructions simply, listen with empathy, and follow up if needed to ensure patient understanding.
For our second edition of our brand new e-zine, we’re shining the spotlight on the intriguing topic of patient insights. We discuss the role of patient insights and what impact it has on improving patient outcomes, and highlight new ways pharma can engage with patients.
So what are you waiting for? Head over to the website now for the latest edition of Spotlight On. Again, if you like what you see, feel free to share it with others. And if the first edition passed you by, don’t worry, it’s still available to read. Enjoy!
The document discusses effective communication skills for dispensers at rural drug vendors. It covers several case studies where patients misunderstood or did not follow treatment instructions correctly due to poor communication. The document emphasizes using plain language, focusing on key messages, checking for understanding through teach back methods, and effectively soliciting questions from patients. It also discusses barriers to communication like the environment and patient factors. Good listening skills, questioning techniques, and strategies to improve communication between dispensers and prescribers are presented. The importance of collaboration and addressing issues rather than personalities to achieve positive outcomes is highlighted.
Allopurinol, a uric acid synthesis inhibitor acts by inhibiting Xanthine oxidase competitively as well as non- competitively, Whereas Oxypurinol is a non-competitive inhibitor of xanthine oxidase.
Congestive Heart failure is caused by low cardiac output and high sympathetic discharge. Diuretics reduce preload, ACE inhibitors lower afterload, beta blockers reduce sympathetic activity, and digitalis has inotropic effects. Newer medications target vasodilation and myosin activation to improve heart efficiency while lowering energy requirements. Combination therapy, following an assessment of cardiac function and volume status, is the most effective strategy to heart failure care.
Storyboard on Acne-Innovative Learning-M. pharm. (2nd sem.) CosmeticsMuskanShingari
Acne is a common skin condition that occurs when hair follicles become clogged with oil and dead skin cells. It typically manifests as pimples, blackheads, or whiteheads, often on the face, chest, shoulders, or back. Acne can range from mild to severe and may cause emotional distress and scarring in some cases.
**Causes:**
1. **Excess Oil Production:** Hormonal changes during adolescence or certain times in adulthood can increase sebum (oil) production, leading to clogged pores.
2. **Clogged Pores:** When dead skin cells and oil block hair follicles, bacteria (usually Propionibacterium acnes) can thrive, causing inflammation and acne lesions.
3. **Hormonal Factors:** Fluctuations in hormone levels, such as during puberty, menstrual cycles, pregnancy, or certain medical conditions, can contribute to acne.
4. **Genetics:** A family history of acne can increase the likelihood of developing the condition.
**Types of Acne:**
- **Whiteheads:** Closed plugged pores.
- **Blackheads:** Open plugged pores with a dark surface.
- **Papules:** Small red, tender bumps.
- **Pustules:** Pimples with pus at their tips.
- **Nodules:** Large, solid, painful lumps beneath the surface.
- **Cysts:** Painful, pus-filled lumps beneath the surface that can cause scarring.
**Treatment:**
Treatment depends on the severity and type of acne but may include:
- **Topical Treatments:** Such as benzoyl peroxide, salicylic acid, or retinoids to reduce bacteria and unclog pores.
- **Oral Medications:** Antibiotics or oral contraceptives for hormonal acne.
- **Procedures:** Such as chemical peels, extraction of comedones, or light therapy for more severe cases.
**Prevention and Management:**
- **Cleanse:** Regularly wash skin with a gentle cleanser.
- **Moisturize:** Use non-comedogenic moisturizers to keep skin hydrated without clogging pores.
- **Avoid Irritants:** Such as harsh cosmetics or excessive scrubbing.
- **Sun Protection:** Use sunscreen to prevent exacerbation of acne scars and inflammation.
Acne treatment can take time, and consistency in skincare routines and treatments is crucial. Consulting a dermatologist can help tailor a treatment plan that suits individual needs and reduces the risk of scarring or long-term skin damage.
The biomechanics of running involves the study of the mechanical principles underlying running movements. It includes the analysis of the running gait cycle, which consists of the stance phase (foot contact to push-off) and the swing phase (foot lift-off to next contact). Key aspects include kinematics (joint angles and movements, stride length and frequency) and kinetics (forces involved in running, including ground reaction and muscle forces). Understanding these factors helps in improving running performance, optimizing technique, and preventing injuries.
Selective alpha1 blockers are Prazosin, Terazosin, Doxazosin, Tamsulosin and Silodosin majorly used to treat BPH, also hypertension, PTSD, Raynaud's phenomenon, CHF
Discover the benefits of homeopathic medicine for irregular periods with our guide on 5 common remedies. Learn how these natural treatments can help regulate menstrual cycles and improve overall menstrual health.
Visit Us: https://drdeepikashomeopathy.com/service/irregular-periods-treatment/
Fexofenadine is sold under the brand name Allegra.
It is a selective peripheral H1 blocker. It is classified as a second-generation antihistamine because it is less able to pass the blood–brain barrier and causes lesser sedation, as compared to first-generation antihistamines.
It is on the World Health Organization's List of Essential Medicines. Fexofenadine has been manufactured in generic form since 2011.
Nutritional deficiency Disorder are problems in india.
It is very important to learn about Indian child's nutritional parameters as well the Disease related to alteration in their Nutrition.
Storyboard on Skin- Innovative Learning (M-pharm) 2nd sem. (Cosmetics)MuskanShingari
Skin is the largest organ of the human body, serving crucial functions that include protection, sensation, regulation, and synthesis. Structurally, it consists of three main layers: the epidermis, dermis, and hypodermis (subcutaneous layer).
1. **Epidermis**: The outermost layer primarily composed of epithelial cells called keratinocytes. It provides a protective barrier against environmental factors, pathogens, and UV radiation.
2. **Dermis**: Located beneath the epidermis, the dermis contains connective tissue, blood vessels, hair follicles, and sweat glands. It plays a vital role in supporting and nourishing the epidermis, regulating body temperature, and housing sensory receptors for touch, pressure, temperature, and pain.
3. **Hypodermis**: Also known as the subcutaneous layer, it consists of fat and connective tissue that anchors the skin to underlying structures like muscles and bones. It provides insulation, cushioning, and energy storage.
Skin performs essential functions such as regulating body temperature through sweat production and blood flow control, synthesizing vitamin D when exposed to sunlight, and serving as a sensory interface with the external environment.
Maintaining skin health is crucial for overall well-being, involving proper hygiene, hydration, protection from sun exposure, and avoiding harmful substances. Skin conditions and diseases range from minor irritations to chronic disorders, emphasizing the importance of regular care and medical attention when needed.
Storyboard on Skin- Innovative Learning (M-pharm) 2nd sem. (Cosmetics)
Communication skills
1. 12/13/2022
1
1
اﻟرﺣﯾم اﻟرﺣﻣن ﷲ ﺑﺳم
Dr. khaled Alhumaidha
Assistant Professor of
Pharmacology and Toxicology
Introduction to
Communication Skill
Prepare by:Dr. khaled Alhumaidha
2. 12/13/2022
2
Lecture item
Lecture item
What is Communication?
Communication Skill
the goals of communication
Skills Necessary for Pharmacist-
Patient Communications
THE TYPES OF COMMUNICATION
Communication
Communication
It is the transfer of information, ideas, feelings with or
without the use of words (signals).
It is the process in which messages are generated and
sent by one person and received and translated by
another person.
• The goal of all commination is understanding.
3. 12/13/2022
3
Communication is the process of passing information
and understanding the same from one person to another.
Thus, communication means to understand information,
facts or opinions of someone.
Over 70% of our time is spent communicating with others,
and that’s the one interaction every person must do.
Everyone must communicate their needs and ideas.
Skill
Skill
Definition: the ability, coming from one's knowledge,
practice, aptitude, etc., to do something well
▪By definition a skill requires practice
•Rarely can individuals do something well without
practice
•Challenges:
❖New situations require altered ways of communicating
❖No two patients are alike
5. 12/13/2022
5
(REASONS WHY PEOPLE COMMUNICATE)
THE GOALS OF COMMUNICATION
(REASONS WHY PEOPLE COMMUNICATE)
To Increase Our Personal
Awareness
To Improve Our Social and
Professional Relationships
To Change Other People’s Beliefs,
Values, and Attitudes
6. 12/13/2022
6
Why are good communication skills
important to a pharmacist?
Why are good communication skills
important to a pharmacist?
The communications skills of a pharmacist are
very important.
Effective communication with patients is
essential and improves health outcomes .
The World Health Organization (WHO)
report entitled “The role of the pharmacist in
the health care system: preparing the future
pharmacist” identified the pharmacist as a
“communicator”
It is vital for the pharmacist to be able to
communicate to the patient the correct way to take
the drug, and to effectively answer the patient’s
questions about any possible drug interactions.
the pharmacist must be skilled in not only noticing
prescribing mistakes, but in communicating those
mistakes to the prescriber so that they can be
corrected.
Pharmacists also work in hospitals and must be able
to communicate effectively with the doctors, nurses,
and pharmacy technicians who work there, to
coordinate appropriate patient care and drug
therapy
7. 12/13/2022
7
Poor communication between
pharmacists and patients may result in
an inaccurate patient medication history
inappropriate therapeutic decisions
may contribute to patient confusion
no adherence
Poor communication between pharmacists
and physicians, pharmacists and nurses, and
pharmacists and pharmacists may harm patients
if important information is not exchanged in an
appropriate and timely manner
Fortunately, communication skills can be learned.
One incentive for improving communication skills
is that pharmacists with excellent communication
skills are likely to have very satisfying and
successful careers.
Effective communication between pharmacists
and patients or family members is extremely
important to pharmaceutical care.
Ineffective communication leads to confusion
and misunderstanding and may contribute to
inappropriate decisions regarding drug therapy
8. 12/13/2022
8
Pharmacist-Patient Communication
Pharmacist-Patient Communication
imagine that you've just left your doctor's office with a prescription for
some medication. When you go to pick up the medication at the
pharmacy, no one says anything to you. They just hand you the bag with
the medication and take your money, and send you on your way.
At home you examine the label on the prescription bottle. It says:
'Prednisone 250 mg tablets. 1 tablet q12h PO.'
What does that mean?
people may use medication the wrong way, either
overdosing or under-dosing, which can lead to serious
health-related problems.
This is why proper communication between
pharmacists and patients is critical.
Skills Necessary for Pharmacist-Patient Communications
Keep it short. Use shorter words and sentences as
well.
Be specific when you're communicating with
patients. For example, instead of saying 'people take
this medication once every 12 hours' you can say
something like 'you should take this medication
once every 12 hours.' Or, even better, 'take one
tablet at 8 a.m. and one tablet at 8 p.m. every day.‘
Choosing words wisely: Pharmacists need to
choose their words carefully to minimize confusion
and maximize patient understanding
9. 12/13/2022
9
Benefits of communication to the
patient
Benefits of communication to the
patient
Reduced errors in using medications
Reduced noncompliance
Reduced adverse drug reactions
Reassurance that medications are safe
and effective
Additional explanation about their
illness
Assistance with self-care
10. 12/13/2022
10
Benefits of consultation to the
pharmacist
Benefits of consultation to the
pharmacist
Legal protection since pharmacists may be held
accountable for injury resulting from insufficient
information provided to the patient
Maintenance of professional status as a part of the
health care team
Increased job satisfaction
An added service to attract customers and an aid in
market competition
Reduced job stress (the pharmacist gains the patient
trust and cooperation)
12. 12/13/2022
12
THE TYPES OF COMMUNICATION
THE TYPES OF COMMUNICATION
Interpersonal communication: — communication
that occurs during “face-to face” conversations and
interactions.
Intrapersonal communication:
any communication that transpires within an individual.
Examples include thinking, daydreaming, meditating, and
“talking to yourself.”
14. 12/13/2022
14
THE TYPES OF COMMUNICATION
THE TYPES OF COMMUNICATION
Mass communication (mass media):
involves a person or organization that disseminates a
message through mass media (such as television,
radio, the Internet, or social media) to reach other
individuals in the population at the same time.
THE TYPES OF COMMUNICATION
THE TYPES OF COMMUNICATION
Group communication:
any communication that takes place between two or
more persons in a group setting or context.
Intercultural communication:
human communication or behavior between people of
different races, ethnic backgrounds, an cultures.
15. 12/13/2022
15
Interactive communication
Interactive communication
Interactive communication is a process that
facilitates a dialogue to provide multiple
opportunities to accurately interpret
meaning and respond appropriately.
An interactive model is similar to a
discussion rather than a lecture
16. 12/13/2022
16
The pharmaceutical helping
model
The pharmaceutical helping
model
The patient talks and the pharmacist assists
the patient with exploring the problem and
possible solutions
Facilitates a discussion between the
pharmacist and the patient and allows the
pharmacist to gather more information to
improve therapeutic outcomes.
Interactive communication
Interactive communication
Requires five key elements:
open-ended questions;
awareness of nonverbal cues
active listening
reflective responses
verification of understanding.
17. 12/13/2022
17
Open-ended questions
Open-ended questions
A key component of interactive communication
are questions that start with who, what, where,
when, how and why and require more than a
yes/no response
Closed-ended questions elicit yes/no responses
and limit the information sought from the receiver
These types of questions should be avoided
18. 12/13/2022
18
Open-ended questions
Open-ended questions
Scenario two
Closed-ended:
"Do you know how to take your medication?"
"Yes.“
Open-ended:
"What did the doctor tell you about taking the
medications?"
Nonverbal cues
Nonverbal cues
Facial expressions, body posture, gestures, tone of voice
and use of eye contact are all forms of nonverbal
communication
Are critical for effective communication
What we say and how we say it must have the same
meaning
19. 12/13/2022
19
Positive Nonverbal cues
Positive Nonverbal cues
is either a conscious or an unconscious expression
of negative feelings through movements of the
body.
Poor stance or posture
Arms Crossed Over the Chest
Nail Biting
Negative Nonverbal cues
Negative Nonverbal cues
20. 12/13/2022
20
Hand Placed on Cheek and Biting Your Lip
Tapping or Drumming Fingers
Touching Your Nose
Placing Your Fingertips Together
Negative Nonverbal cues
Negative Nonverbal cues
Head In Hands
Pulling Your Ear
Sitting on the Edge of Your Seat
Crossing Your Ankles
Touching or Fixing Your Hair
21. 12/13/2022
21
Negative Nonverbal cues
Negative Nonverbal cues
Active listening
Active listening
Studies show that most people are not good
listeners.
In pharmacy practice environments,
listening skill may be further challenged by
the perception or reality of little time and by
the attitudes of the listener and/or the
speaker
Pharmacists tend to be busy people
22. 12/13/2022
22
Active listening
Active listening
The following are specific habits that may interfere
with an individual's ability to listen.
Also listed are recommendations for improving
one's listening ability.
1- Trying to do two or more things at once. This
lack of attention comes across as a lack of interest
in the other person and what they are saying to
you.
Solution: Get rid of distractions.
Active listening
Active listening
2- Jumping to conclusions before a person has
completed his or her message. The result is you only
hear part of what was said.
Solution: Stop talking, you can't listen if you are
talking.
3- Communicating stereotypes that you have
internalized.
Solution: React to the information, not the person.
23. 12/13/2022
23
Active listening
Active listening
4- Faking interest in what is being
discussed.
Solution: Use good eye contact, this will
help you concentrate.
5- Judging the individual based upon his
or her appearance or condition.
Solution: Focus on content, nonverbal cues
and the manner in which something is said.
3-Reflective responses
3-Reflective responses
Reflect back to the sender the receiver's understanding
of both the content of what was said and the feelings
that were expressed.
they enable the receiver to check for the level of
understanding of the information delivered from the
sender
they are a powerful tool in establishing rapport
with patients, other pharmacy personnel and other
healthcare providers.
24. 12/13/2022
24
Reflective responses
Reflective responses
Scenario
Patient: "I'm just not sure about this medicine."
Pharmacist: Imagine a reflective response you could
use. Then compare it to the examples.
Suggested responses:
"It seems that you are concerned about your
prescriptions,"
or "You appear to be feeling unsure about your
prescription.
Verification of understanding
Verification of understanding
Verifying understanding prevents
misunderstandings.
it is a checkpoint for communication.
This process involves asking the receiver to state back
the message that was sent by the sender and enables
confirmation of what a person knows ... Not what we
think they know.
This tool confirms that the sender's message was
translated as intended.
25. 12/13/2022
25
Effective communication
Effective communication
Effective communication is a dynamic process
that requires using a wide variety of skills.
Those discussed in this program include use of
open-ended questions, nonverbal cues,
listening skills, reflective responses and
verifying understanding.
How do we learn to put all of this together? We
must practice, practice, practice and
practice.