process of communication levels of communication

1. PRACHI SANJAY SABLE

2. OBJECTIVE
Introduction
Definition
Elements and process of communication
Levels of communication
Summary
Bibliography

3. Introduction
When two people interact and they try to
exchange information with help of language
or gestures is known as communication.

4. Definition
 Communication is defined as a process of generating,
exchanging, understanding and transmitting the
information between two individuals

5. Elements And Process Of Communication
 Sender- is the one who does the initiation of the communication, it means the
person who is starting the formation or thinking of sharing information
 Message- is the information that the sender wishes to share with another person.
It is the thought that has to has to conveyed to other person know as a message.
 Channel of communication- it is the method how the sender will deliver the
message to another person. It can be a telephonic conversation or face-to-face
information or it can be written message also, all these are the channels of
communication.

7.  Interference/ noise- it is any kind of disturbances created in the environment, it
can be a device that can distract the receiver our which can distract the
message.
 Encoding- the creation of a messages (which you want to communicate with
other person).
 Receiver- The receiver is the person who receives the message from the sender.
 Decoding- understand the message communicated form the sender

8.  Feedback- feedback is the return behavior response of the receiver,
which means the message is understood by the receiver.
 Negative feedback-Negative feedback is a type of feedback that aims
to point out what an employee has done wrong and offer
recommendations for improvement.
 Positive feedback-this is a type of feedback that focuses on
employees strengths, talents and achievements.

9. Sender
Message =
idea
+encoding
Communicatio
n
Channel
Receiver
+decoding
Feedback

10. Levels Of Communication
 Intrapersonal communication-it is also known as self- talk. Like we decide
what to wear. Similarly, nurses also do intrapersonal communication
through which they enhance and focus on positive interaction.
 Interpersonal communication- it includes the communication between
two or more individuals and always have a goal to exchange messages.
Interpersonal communication further can be:-
 Group communication
 Public communication
 Mass communication
 Organization communication

11.  Group communication:- refers to the communication that occurs in between three or
more individuals
 Public communication:- refers to communication with a large gathering like a politician
to mass audiences like newspaper to communicate examination results.
 Mass communication:- process of sharing information with a large audience which
include newspaper, television, books, films, and the internet.
 Organization communication:- Organization communication is a term that covers all
communication employed by a company and its representatives. This includes
communication between staff as well as outward-facing communication.

12. SUMMARY
Communication is an important aspect of nursing because it
helps in developing rapport not only with patient but also with
healthcare team.
Communication involves sender, receiver, message, and
feedback
Communication has varied classification commonest one are
Interpersonal and intrapersonal

13. Bibliogarphy
 Textbook of nursing foundation by vision publication
 Nursing foundation by SR. NANCY