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COMMUNICATING TECHNICAL
INFORMATION TO A
SPECIFIED AUDIENCE
Unit 1 Communication and Employability Skills
Dummies Guide to email
Produce a CD ROM aimed at people who are
unfamiliar with email and not very confident
technically
Features of email
1.   Use of cc and bcc
2.   High and low importance
3.   Level of confidentiality
4.   Address book/contacts
5.   Create a professional signature
6.   Multiple attachments/zipped or embedded files
7.   Folders to organise mail
Use screenshots and explanations
                In the example on the left you can
                   see that CC has been used. This
                   is a way of letting another
                   person know that an email has
                   been sent which may be of
                   interest to them.
                You can also see that an
                   attachment has been added
                   this enables the sender to
                   include other information in
                   various types of document.

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Communicating technical information

  • 1. COMMUNICATING TECHNICAL INFORMATION TO A SPECIFIED AUDIENCE Unit 1 Communication and Employability Skills
  • 2. Dummies Guide to email Produce a CD ROM aimed at people who are unfamiliar with email and not very confident technically
  • 3. Features of email 1. Use of cc and bcc 2. High and low importance 3. Level of confidentiality 4. Address book/contacts 5. Create a professional signature 6. Multiple attachments/zipped or embedded files 7. Folders to organise mail
  • 4. Use screenshots and explanations In the example on the left you can see that CC has been used. This is a way of letting another person know that an email has been sent which may be of interest to them. You can also see that an attachment has been added this enables the sender to include other information in various types of document.