The document discusses how to build conversational bots using Microsoft Azure and cognitive services. It outlines the steps to plan a bot's design, build it using SDKs and services like LUIS and QnA Maker, test the bot, publish it, connect it to channels, and evaluate its performance with analytics to improve it over iterations. Key technologies mentioned include the Bot Framework SDK, Azure Bot Service, and Cognitive Services like Vision, Speech, Language and Knowledge.

1. Combining the Power of Bots and
Microsoft Azure to Build the Apps of
the Future

2. Rabeb Othmani
Developer Advocate
@Rabeb_Othmani
@NexmoDev

3. Conversational AI
COMPUTERS THAT TALK AI-DRIVEN CONVERSATIONAL
SOLUTIONS
A SMARTER TECHNOLOGY

4. Microsoft Conversational AI

5. Bot
A software application Runs automatically or
executes commands
Chatbots, digital
assistants,etc…

6. BOT BUILDER
SDK
COGNITIVE
SERVICES
PLATFORM
SERVICES This Photo by Unknown Author is licensed under CC BY-SA

7. Microsoft Cognitive services
Vision Speech Knowledge
Language Search

8. Building a bot

9. Plan
DESIGN AN
EXPERIENCE
WHAT ARE THE
EXPECTATIONS
HOW CAN THE BOT
ADD VALUE
DEFINE A BOT
PERSONA
DESIGN A
CONVERSATION
FLOW

10. Build
C#, node.js…
Azure portal,
Visual Studio,
CLI…
LUIS, QnA
Maker…

11. Test
LIKE ANY OTHER APP, BEFORE
PUBLISHING BOTS NEED TO BE TESTED.
TESTING A BOT CAN BE DONE USING
THE EMULATOR OR WEB CHAT.

14. Publish

15. Connect
This Photo by Unknown Author is licensed under CC BY-SA

16. Evaluate
Analytics Insights Iterations

17. Demo

18. Thank you!
Resources:
• https://azure.microsoft.com/en-gb/services/bot-service/
• https://dev.botframework.com/
• https://azure.microsoft.com/en-gb/services/cognitive-services