The document discusses the need for a strategic approach to using Microsoft Teams and other Microsoft 365 features to enhance collaboration within teams and organizations. It emphasizes the importance of optimizing processes, control over work environments, and integrating communication tools for better productivity and performance measurement. Additionally, it highlights the challenges posed by multiple collaboration tools and outlines recommendations for effective system integration and analytics to support team wellbeing and performance.

1. Need Map
Shift from MS teams tech perspective to team/organization design
perspective

2. Are you using all features of 365
for best possible collaboration
An insight on how to collaborate better

3. MS teams

4. Jobs to be done
Quality of work
• Required
Knowledge base
Connection to expert
Flexibility
Feel good
• Help others
• Resolve conflict
• Avoid conflict
• Get kudos
Processes
• Which process need to aligned and optimized for success

5. Develop a sense of control in context-
recommendations
Control over work environment
 —depends on type of work. Control may not be high for management team, but
may be high for coding/analytics team.
Giving presentation
 Structure
 Feedback
oLearning
oExcellence in performance
Metrics for measuring the performance
Getting feedback
 Ideating
 Review
 Critique

6. System Support required
Expert connect
Connecting to experts
for resolving issues
•Learning paths
•critique
Information search over load
Ability of find information
Awareness of which information is where
Purge un-ncecessary information
Duplication of systems
•There should be one system for communication-MS teams or email
Sharing of files
SharePoint vs OneDrive
Search and statistics
Search and statistics related to systems should be available at one place
Recommendations for files
Merge files
Knowledge management insights analytics

7. Wellbeing support
Socialization channels
• Ideation
• Team building
• Chaupal/Adda Channel
• Celebration
• Team bravo
Support of leadership
• One on one with CXO

8. Integrate systems
Our observations also point to a larger problem: when many collaboration tools
are available, groups have a hard time determining which tool will best support
their needs. As a result, they sometimes make unexpected or sub-optimal decisions,
choosing a tool that does not fit well with the collaborative characteristics of their
team.1

9. Need-Product
Tech focused
• Reporting-adoption and
Usage
• Governance and
compliance
• Performance and reliability
Org design focused
• Change management
• Quality of work and
productivity
• Wellbeing

11. •Descriptive bar charts
•Line charts
•Location charts
•Network graphs
•Heatmaps
•Lists
•Insights
• Comparisons
• Outliers
• Habits
• Persistent trend
• Positive
• negative
Type of charts

12. https://www.modalitysystems.co
m/software/teamwork-analytics
https://martellotech.com/solutions/microsoft-365-monitoring/
https://martellotech.com/solutions/mitel-performance-analytics/

13. List of “must Use” apps
Power automate
•Integrate greythrlogin to teams
•Get emailnotifications in teams
•Get jira notifications in teams
•Other notifications and link to it
Planner
•Integrate email and team messages to planner
•Integrate jira to planner
•Shared todo lists
•Complete visibility on who is doing what
•Who has spend how much time on which task
Quality of review app-TO be developed
•What was the quality of review?
•–time spent on review by manager
•Asynchronous deliverables shared .
•Comments on asynchronous deliverable by Manager/reviewer
Routine analytics
Burnout metrics Dashboard
•To be develoed
•Network analytic
•Planner
•Quality of review