2. Social service agencies provide

duplicate projects for the same services.
Social service agencies do not

communicate and work together.
Some needy people are unable to

receive services, because others receive
from multiple places.

3. To create an e-newsletter available to agencies

allowing them to share information
To provide a source of communication for

agencies
To minimize the number of duplicated service

project

4. Wichita Falls Area Social Service Agencies
Newsletter 60%
No Newsletter 30%
No Response 10%

5. Annually 75%
Quarterly 15%
Weekly 10%

6. 60
50
40
53 53
30
20
10
10
7
0
Interested in Interested in Not Interested No Response
Receiving Contributing

7. Yes 75%
No 25%

8. Habit, in the past agencies have only

done separate projects.
Lack of communication, there is not an

efficient way for mass communication.
Christian and governmental agencies

have different standards to provide help.

9.  School supplies drive
 Thanksgiving dinner baskets
 Christmas gift assistance

10. Agencies submit ideas and information

about potential projects with contact info.
All information is compiled into an e-

newsletter.
E-newsletters are distributed to those

interested in receiving.
Agencies are able to successfully

communicate!

11. Reduce the need to distribute paper newsletters to

agencies in our “green” community.
Potentially allow for more funding to projects.

Increase awareness and communication between

agencies.
Opportunity for agencies to serve more clients and

avoid providing the same help to clients multiple
times.

12. 2-1-1 Texas frequently asked questions (2009). Retrieved April

6, 2009, from United Way Capital Area Web site:
http://www.unitedwaycapitalarea.org/get_help_2-1-1/2-1-
1_faq.php
McGinnis, J. K. (2009, April 6). Charity focuses on outcomes.

Times Record News, p. 1A, 7A.
Smith, Brent. Personal interview. April 3, 2009.

Survey from local social service agencies
