The document outlines a comprehensive training program for safe operation, use, and maintenance of a coffee machine aimed at new and existing office waiters. It covers procedures for handling the milk system, water tank, hygiene practices, beverage preparation, and machine performance, along with a step-by-step safe work process. Additionally, it includes a training assessment section with key questions to ensure understanding of the procedures.

1. AWARENESS TRAINING ON
COFFEE MACHINE SAFE OPERATING
PROCEDURE

2. • STEP-BY-STEP SAFE WORK PROCESS.
• GENERAL MILK SYSTEM PROCEDURE
• WATER TANK HANDLING
• HYGIENE
• BEVERAGE VARIETY
• DISPLAY BOARD
• SIZE AND WEIGHT
• MACHINE PERFORMANCE
• MACHINE OPERATION (PREPARATION / MAINTENANCE )
CONTENT

3. • TO PROVIDE AWARNESS ON THE SAFE OPERAION ON
USAGE, HANDLING AND MAINTENANCE OF COFFEE
MACHINE
• TRAINING FOR NEW JOINERS - OFFICE WAITER
• REFRESHER TRAINIG FOR EXISTING OFFICE WAITER
TRAINING OBJECTIVE & TARGET AUDIENCE

4. STEP-BY-STEP SAFE WORK PROCESS :-
1. PPE
2. Hazards
3. Precautions
4. Pre-operational Inspection
5. Emergency Response for Scalds/Burns
6. Operation
7. Maintenance
8. Cleaning
1. De-scaling
2. Clean & care
9. Includes an Employee Training and Induction Register
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5. GENERAL MILK SYSTEM PROCEDURE
1. Integrated milk system with container
2. Automatic steam cleaning after every drink with auto Milk Clean
3. Milk frother removable and dishwasher-proof
4. Beverage outlet, Drip plate, Drip tray, Milk nozzle, Milk tube, Trester container
5. Coffee Comfort Display:
1. Aromatic coffee and milk specialties can be selected and prepared by simply
touching the sensor fields
6. Pump pressure:
1. 19.0 bar
7. Brewing system dismountable
8. Milk system rinse
9. Kind of descaling method : Descaling program
10. Dishwasher safe parts : Beverage outlet, Drip plate, Drip tray, Milk nozzle, Milk tube, Trester
container
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6. Size and weight
1. Dimensions : 385 x 281 x 468 mm
2. Net weight : 10.5 kg
3. Volume water tank : 1.7 l
4. Capacity of fresh bean container : 300 g
5. Capacity of milk container : 0.50 l
6. Length electrical supply cord : 100.0 cm
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7. Display Board
 Display concept : LCD display
 Personal Coffee Pro
 Temperature setting
 Height adjustable coffee outlet present
 Cup Strength
 Cup count
 OneTouch Double Cup
 Types of Beverage
 Cleaning / Descaling
 Grinding degree setting
 Sleep mode
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8. Beverage variety
 12 variety of beverages are available in the display for preparation.
 Espresso,Espresso Mach,Coffee, Cappuccino,Coffee Latte, Latte macchiato,
Milk Froth,Warm Milk,Americano,Flat White,Hot Water,Coffee Cortado,
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9. WATER TANK HANDLING
1. SIZE AND WEIGHT WATER TANK 1.7 L
2. EARLY WARNING SIGN APPEARS IN DISPLAY IF WATER TANK ALMOST EMPTY
3. WATER TANK REMOVABLE FOR EASY REFILLING AND CLEANING
• Wear PPE (Gloves and Mask )
• Open water tank lid gently
• Hold the handle safe
• Lift the water tank slowly without shaking
• Clean the water tank as per method statement (Ref: ABH-03-02-0001)
• Refill water tank with plain water from the water dispenser.
• Fix the water tank back to the same position
• Close the lid for operation.

10. Hygiene
 Removable brewing unit:
1. Easy and hygienic cleaning under running water
 Automatic steam cleaning happens after every drink with auto
Milk Clean.
 Drip tray and coffee grounds container are removable for
cleaning
 Display board indicates scaling and descaling.
 Automatic rinsing program take plays when switching off /
switching on
 Milk frothier removable and dishwasher-proof
 Calc’n Clean:
1. Automatic cleaning and descaling program
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11. Machine Performance
 Ceram Drive: High-quality grinder made of wear-resistant
ceramic
 In addition to beverages also available separately: milk foam,
warm milk, hot water
 Water pump with 19 bar pressure
 Zero Energy Auto-Off: Automatic disconnection from the mains
after preset time
 All coffee and milk beverages are prepared at the touch of a
button with the one Touch Function.
 Reduced heat-up time: Fast first cup
 Separate chute for ground coffee, eg. caffeine-free coffee
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12. MACHINE OPERATION (PREPARATION / MAINTENANCE )
 Before using the coffee machine, Check the condition of machine and report
any defects identified to supervisor through phone calls / whatsapp.
 Attach milk container with the machine
 Fill water, coffee bean, milk in the machine
 Switch on the machine for operation
 Check the display board.
 Start preparing beverage
 Follow the display instruction for operation and maintenance.
 Clean the machine as per method statement (Ref : ABH-03-02-0001)
 Update the checklist (ABH-03-12-0001 REV1:10-08-2022) as mentioned in
the timing.
 Report incident and observations to the supervisor daily.
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13. TRAINING ASSESSMENT
1. Pre - operational checks before and after using the coffee machine ?
2. Explain milk system procedure?
3. Explain the water tank cleaning and refilling procedure ?
4. How do you maintain hygiene while handling coffee machine ?
5. Explain various types of beverages prepared from coffee machine ?
6. What are the main features of display board in the coffee machine ?
7. What is the size and weight of the coffee machine ?
8. Name few coffee machine performance features ?
9. What are the per-operation checks ?
10. How do you report defects and observation identified before and after
operating the coffee machine ?
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14. THANK YOU
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