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Records
Management 2.0
Presented by: Erin Clupp, Archives and Records Librarian & Sandra Pettifer, Library Technician (Records Specialist)
Agenda
1.Information Retrieval Issues
2.Classification and Retention
3.Naming Conventions
4.Email Management
5.Metadata
6.Wrap-up
http://orpheus.net.au/know-insurance-documents/
Discussion 
Information
Retrieval Issues
http://thecaseofthemissingrecords.blogspot.qa/p/the-archive.html
Transaction
or Activity
Format
Record
Evidence
Documentation
What is a Record?
Records
Bank
Statements
Letters &
Correspondence
Meeting
Minutes
Data
Files &
Tables
Policies &
Procedures
Final
Reports
Employee
Files
Official
Publications
Student &
Course
Records
Budgets
Project &
Event
Records
Digital
Records
Non-
Records
Reference
Material
Meeting
Invites
Personal
Files &
Emails
Routine
Requests
Distributio
n Lists &
Mailers
Drafts
Blank
Forms
Official
Publications
Information
from other
institutions
Social
Events
Duplicates
& Copies
Listserv
s
http://www.samizdat-startups.org/wp/strange-bedfellows-uiuc-and-compliance-procedures-of-any-sort/
If you are unsure, please contact
the CNA-Q Archives Team for
assistance:
college.archives@cna-qatar.edu.qa
Game  Records vs. Non-Records
Records Classification
• We classify records
and put them into a
hierarchy based on
what the record is
about
• Group records by
subject or function
Benefits
Standardized
Recordkeeping
Easy
information
retrieval
Consistency
Staff all
trained the
same way
CNA-Q Classification Structure
AC
Academic
AD
Administration
FN
Finance
GV Governance
IT Information
Technology
LG Legal
RE
Research
RG
Registrar
EV Environmental
Health & Safety
FM Facilities
Management
HR Human
Resources
IM Information
Management
MK
Marketing &
Communications
PR Procurement
RM Risk
Management
SM Security
Management
ST Student
Services
CNA-Q Classification Structure
AD
Administration
AD-01Policies and
Procedures
AD-02
Correspondence
AD-03 Meeting
Minutes
AD-04 Strategic
Planning
AD-05 Project
Management
AD-06 Event
Planning
AD-07 Business
Licenses, Permits
and Certifications
FN Finance
FN-01 Cash
Management &
Banking
FN-02 Accounting
FN-03 Budgets
FN-04 Funding and
Investments
FN-05 Financial
Reporting
FN-06 Taxes
FN-07 Trusts and
Endowments
FN-08 Payroll
HR Human
Resources
HR-01 Employee
Records
HR-02 Recruitment
and Hiring
HR-03
Compensation and
Benefits
HR-04 Scheduling
HR-05 Training and
Development
HR-06 Labour
Relations
HR-07 Personnel
Management
MK Marketing
&Communicatio
ns
MK-01
Communications
MK-02 Marketing
MK-03 Sales
MK-04 Graphic
Design
Applying Classification to a Network Drive
Function
“Communications”
Activity
“Requests – Support”
These three documents are classified under
COMMUNICATIONS – REQUESTS-SUPPORT
… and are further sub-classified by “YEAR”.
Substructure
By ‘Year’
Applying Classification to Email in Outlook
Function
“Governance”
Activity
“Board Meetings”
These three E-MAILS are classified
under
GOVERNANCE – BOARD
MEETINGS
… and are further sub-classified by
“YEAR”.
Substructure
By ‘Year’
Applying Classification to SharePoint
Game  Records Relay Race
https://schoolimagestore.com.au/images/administration/enrolments.html?cat=47
Records Retention
Retention = ‘retain’
Tells you how long you are going to keep a record for
The length of time is written in what is called a
‘retention schedule’
Paired with the classification scheme (often in a single
document) that shows how to classify and dispose of
records properly
Often governed by legislation or regulations
http://arkansasrecords.com/records-retention-destruction/
Disposition = ‘dispose’
The final stage of the records life cycle (the
death phase)
Happens when you no longer need to keep
the record anymore (based on the retention
schedule)
Must have permission from the archivist or
records manager before destroying records
RecordsDisposition
Destruction
Transfer
Archive
Records Retention and Disposition
http://www.tracrecords.ca/publications/how-long-to-keep-records
Example: Accounting Invoice
Creation
• Received from vendor and sent to
Finance department to be
classified and filed
Use
• Used to approve payment; kept
in office until paid; stored for
fiscal year +10 years; retrieved
for audits
Disposition • No archival
value; destroyed
Example: JOB Meeting Minutes
Creation • Created as a result of JOB
meeting; classified and filed
Use
• Used to document decisions
made and refer back to them;
keep recent years as active;
send inactive for storage
Disposition
• Sent to archives to
document the history
and decision-making of
the College
Naming Conventions
Naming Conventions
https://jimbelton.wordpress.com/2016/07/08/c-programming-naming-conventions/
Naming
Conventions
Use specific, meaningful
keywords
Double up the numbers:
01, 10, 32
Avoid acronyms unless
common (like CNA-Q)
Avoid special characters:
$@%&!?/<>*
Standardize dates: YYYY-
MM-DD
Use_Underscores_Instead
_Of_Spaces
Version control: v1.0 / v2.1
/ Final / Draft
File extensions: .ppt / .doc /
.xls / .pdf
Naming Conventions - Examples
Agenda_JOB_Final_2015-03-21.docx
Meeting_Minutes_JOB_Final_2015-03-
21.docx
Workshop_Records_Mgmt_Draft_2015-
04-15.pptx
Annual_Plan_2016_FINAL_2015-11-
30.pdf
EMAIL
TRIAGE
(1)
Respond
(2) Task (3) File
(4) Delete
http://www.emailoverloadsolutions.com/blog/e-mail-triage-basics
Metadata
Metadata is :
• Data about data
• Data that provides
information about a
resource
http://www.dpconline.org/handbook/organisational-activities/metadata-and-documentation
Metadata SharePoint
Metadata Network Drive
Archives and Records Contact Info
• Email: college.archives@cna-qatar.edu.qa.
• Phone: 4495 2686
• Location: Building 16, Room 16.01.22
• Drop by or make an appointment
Cnaq records mgmt_advanced_final_2017-04-03

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Cnaq records mgmt_advanced_final_2017-04-03

Editor's Notes

  1. Bridge-In Activity: discussion about problems they have with retrieving documents. Perhaps write it on post-its or a whiteboard and then come back to it at the end to discuss after we have done the workshop
  2. It isn’t just any piece of paper, file or a document A record is any documentation created or received and used by a department in the transaction of College business A record provides evidence of a transaction or activity The format of a record does not matter (more than just papers)!
  3. Kahoot: Is this a record? Y/N 4 options: pick the one that is a non-record
  4. When developing the records classification schedule, we decided to take a functional approach in which we have The categories begin very broad as with the function-level (i.e. Finance) and eventually become more narrowed as you go from the activity-level to the transaction-level Example: Finance levels
  5. Paper filing test? Can we do it electronically?
  6. Retention = ‘retain’ Tells you how long you are going to keep a record for The length of time is written in what is called a ‘retention schedule’ Often the retention schedule and classification scheme go together (often in a single document) that shows how to classify and dispose of records properly Some records are governed by laws that say how long you have to keep a record (like financial records)
  7. Help with finding records/information Can know details of what’s in a record without having to open up the file as important info is in the file title (both electronic or paper) Standardization means everyone names files the same way (we all may have a different way to name files) Allows sorting in a logical sequence as you can sort records by name, date or version number