Carol I. Miller has over 30 years of experience in human resources, logistics, finance, and facilities support for both government and nonprofit organizations. She has a Bachelor's degree in Human Resource Management and has held several leadership roles providing strategic HR advice and managing HR programs at the Central Intelligence Agency and the Office of the Director of National Intelligence. Currently, she volunteers with environmental and cultural organizations in Mobile, Alabama.

1. CAROL I. MILLER
600 Eslava Street, Mobile AL 36602
(251) 533-9811
miller.carol@me.com
SUMMARY OF KNOWLEDGE, SKILLS, ABILITIES
- Strong analytical problem solver and mission focused.
- Demonstrated strengths in human resources, logistics, finance, contracts, and
facilities support.
- Adaptable in assuming tasks to support various business practices.
- Effective research and written communication skills in technical, business and policy
formats.
- Extensive experience in using programs that interface with Microsoft and OS X
operating systems, including MS Office Suite and IOS Applications supporting
organizational activities.
Provided Human Resource (HR) and management support to three Directorates of the
Central Intelligence Agency (CIA) and in the Intelligence Community (IC) during my
career.
Developed, implemented, and communicated HR programs by successfully influencing
policy changes and consistency in HR practices.
Provided strategic human resources advice and leadership regarding change
implementation.
Managed direct mission support in Washington, D.C., other domestic and overseas
locations.
Developed and managed HR workforce as a member of the HR Career Services Board
to provide overall direction to ensure evolving needs to a rapidly changing workforce.
EDUCATION
Bachelors - Major: Human Resource Management
George Mason University, Fairfax, VA, 1988

2. CAROL I. MILLER
RECENT EXPERIENCE
February 2009 to October 2011 – Mobile Baykeeper, 450C Government Street, Mobile
AL 36602
251/ 433-4229 www.mobilebaykeeper.org
• Americorps Vista for first year. Worked as part-time staff employee from March
2010 to October 2011.
• Mobile Baykeeper is an environmental nonprofit organization that protects the
Mobile Bay Watershed and coastal communities through research, education and
collaboration.
SELECTED FEDERAL AGENCY WORK EXPERIENCE
Chief Human Resources, National Counterterrorism Center 2006-2007
Office of the Director of National Intelligence
• Led team providing direct HR strategic and support services to National
Counterterrorism Center executives and senior managers.
• Supported ongoing transition from a DCI Center to a Center under the Office of
the Director of National Intelligence
• Resolved complex NCTC staffing issues spanning the Intelligence Community
and discrete intelligence units of non-IC federal departments and agencies.
Chief Human Resources, Corporate Services Center 2005-2006
Directorate of Support
• Managed HR Program for Corporate Services Center, which encompassed multiple
CIA corporate functions: human resources, logistics, finance, contracts, and
facilities support.
Chief Human Resources, Office Global Support 2004-2005
• Managed HR Program for the Office of Global Support, to include direct support
to senior management, hiring, and supervision of HR staff and tasking and
coordination of activities of HR staffs deployed to multiple offices.

3. CAROL I. MILLER
Chief Analysis and Support Branch, Human Resource Staff 2001-2004
Directorate of Operations
• Managed HR Team that provided corporate HR strategic and support services
to the Office of the Deputy Director for Operations and all Directorate Divisions
and Centers.
• Actively participated in or led Directorate of Operations surge activities post
9/11, to include working with CIA executives to develop creative staffing solutions
and support to a hiring surge and compiling and reviewing responses to Senior
CIA management and Congressional committees.
• Led design, development and successful implementation of significant
compensation program across the Directorate of Operations.
• Actively participated in or led planning and implementation of CIA corporate
staffing reorganization, automated performance appraisal and other HR workflow
tools.
Deputy Chief, Transportation Services 1999-2001
Directorate of Administration
• Managed a $4 million working capital fund operation, to include chauffeur and
other transportation services provided to CIA and to other US government
agencies through contractual service level
agreements.
Chief of Human Resources and Security Policy 1996-1999
Protective Programs Group, Center for CIA Security
• Managed HR team that provided support to the Security Protective Service and
Protective Programs
• Researched, wrote, and coordinated policies and procedures related to use of
force, jurisdiction, and internal security issues.
Chief Personnel Branch, Special Training Center 1993-1996
• Managed HR team which supported a large corporate training facility located
outside of the Washington DC metropolitan area.
VOLUNTEER ACTIVITIES/ORGANIZATIONS
• Mobile Baykeeper
• Mobile Symphony and Saenger Theatre
• Mobile Botanical Garden
• Gulfquest National Maritime Museum