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Cloudhub 2.0

The document provides an agenda for the Manila MuleSoft Meetup #14 on October 20, 2022. The meetup will include presentations on success stories, MuleSoft training and certifications, Cloudhub 2.0, and a quiz game. There will be introductions from 6:35-6:40pm, presentations from 6:40-7:35pm, dinner from 7:40-7:50pm, and networking from 7:50pm onward. Speakers include representatives from Capgemini and MuleSoft who will discuss topics like Cloudhub 2.0, success stories, and training updates.

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October 20, 2022 Manila MuleSoft Meetup #14 Cloudhub 2.0
Housekeeping Rules
3 ● The slides for today’s presentations will be made available to all attendees ● At the end of each presentation, there will be a Q&A session ● After all the presentations there will be a quiz/game where you will get a chance to win a training voucher from MuleSoft. Housekeeping Rules
4 6:35 pm Introduction 6:40 pm Success Stories 6:45 pm MuleSoft Training and Certifications 7:00 pm Cloudhub 2.0 7:35 pm Quiz Game 7:40 pm Dinner Introduction to SalesForce TrailBlazer Community 7:50 pm Networking and Socials Agenda
5 ● About the organizers: ○ Ryan Andal ○ Janos Geronimo ○ Christopher Co ● About the sponsor: ○ Capgemini ○ MuleSoft Introduction A SHOW OF HANDS: Who are new to this Meetup?
Speakers
7 About Our Speaker AB Santiago ● Capgemini Philippines MuleSoft BU Head ● Capgemini Philippines Country Board Chairman ● Distributed Systems / Microservices Evangelist
8 About Our Speaker Michael Figueroa ● MuleSoft Certified Integration Architect ● Capgemini Senior Manager ● 15+ years in the I.T Industry ● Gamer
By Michael Figueroa Success Stories
10
11
12
13 About Our Speaker Nelson Puah ● Certification and Training Lead at SalesForce
All contents © MuleSoft, LLC Trailhead Academy Training & Certification Updates Nelson Puah 20th October 2022
MuleSoft RPA Training Learn how to automate tasks with bots Learn on MuleSoft Training • Self-paced course that covers getting started with, building, testing, deploying, and managing RPA processes with MuleSoft RPA sfdc.co/mulesoft-rpa-training Learn on Trailhead • Get Started with MuleSoft RPA trail • Building RPA Processes trail • Testing, Deploying, and Managing RPA Processes trail sfdc.co/learn-mulesoft-rpa MuleSoft Training Learn on the platform of your choice
Learn MuleSoft Automation on Trailhead MuleSoft RPA Learn how to automate manual tasks with bots MuleSoft Composer for Salesforce Learn how to build and run flows to integrate systems and data 1 2 3 1 2 Get Started with MuleSoft RPA Get Started with MuleSoft RPA Builder Manage MuleSoft RPA Solutions Get Started with MuleSoft Composer 18+ modules based on use case
MuleSo Certifications and Credentials 5 Certifications Validate proficiency in a specific role MuleSoft Composer for Salesforce NEW Exam Format 60 questions 120 minutes Remote or at events Administrator Architect Developer Entry-Level MuleSoft Integration Foundations COMING SOON! NEW *New badge art coming soon
Coming Soon: Access All Credentials in One Place
19 About Our Speaker Royston Lobo ● Senior Technical Architect at MuleSoft ● Customer Success Strategist ● Meetup Leader at Singapore ● Community Evangelist
All contents © MuleSoft, LLC CloudHub 2.0 Royston Lobo Senior Technical Architect October 2022
All contents © MuleSoft, LLC Introductions Royston Lobo Senior Technical Architect MuleSoft
All contents © MuleSoft, LLC Safe Harbor Statements Statement under the Private Securities Litigation Reform Act of 1995: This presentation/demo may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions prove incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Website. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
All contents © MuleSoft, LLC 1. Introduction to CloudHub 2.0 2. CloudHub 2.0 Platform Architecture 3. ClouHub 1.0 vs CloudHub 2.0 4. CloudHub 2.0 Features 5. CloudHub 2.0 Nuances 6. Q & A
All contents © MuleSoft, LLC Who here has used CloudHub 1.0?
All contents © MuleSoft, LLC Who here has used CloudHub 2.0?
All contents © MuleSoft, LLC Introduction to CloudHub 2.0
All contents © MuleSoft, LLC Comprehensive deployment options for all On-premises Cloud IaaS Fully Managed PaaS MuleSoft CloudHub 2.0 Anypoint Runtime Fabric Standalone Deployment Model New - H2 2022 NEW
All contents © MuleSoft, LLC CloudHub 2.0 - the new #1 choice for deployment Get started fast Run more efficient workloads Streamline your operations Implement tighter security controls Fully Managed PaaS MuleSoft CloudHub 2.0 NEW
All contents © MuleSoft, LLC Deployment Models CloudHub 2.0 (Commercial) Hybrid (Commercial/GovCloud) On-premise (Private Cloud Edition) Control Plane Runtime Plane Managed by MuleSoft Managed by the Customer (Data center) Managed by the Customer (3rd party Cloud) Cloud
All contents © MuleSoft, LLC Get started fast Set up environments quickly with simplified config for private spaces and network connectivity Lightweight Isolation Choose from more vCore allocation options for increased flexibility and scale faster Implement tighter security controls Simplify static IP management and customize outbound firewall rules at the private space level Streamline your operations Reduce management overhead for dedicated load balancer and ingress with new auto-provisioning and auto-scaling 30 CloudHub 2.0 A new UX and architecture to make it even easier to deploy and manage applications New
All contents © MuleSoft, LLC CloudHub 2.0 Platform Architecture
All contents © MuleSoft, LLC Private Space - Private Kubernetes Cluster Replica - Container instance of an API Ingress Controller CloudHub 2.0 VPC - Virtual Private Cloud Worker - EC2 server instance of an API DLB - Dedicated Load Balancer Terminology Changes
All contents © MuleSoft, LLC CloudHub 2.0 Architecture Shared Spaces vs Private Spaces Shared Spaces ● A shared space is an elastic cloud of resources that includes Mule instances running in a multi-tenant environment ● CloudHub 2.0 provides one shared space in each supported region Private Spaces ● A private space is a virtual, dedicated space in CloudHub 2.0 to run your Mule Applications ● You can create multiple private spaces, either in the same or different regions
All contents © MuleSoft, LLC CloudHub 2.0 Architecture Shared Spaces vs Private Spaces Shared Space Private Space Level of isolation You don’t require isolation from the public cloud Single-tenancy for your apps is required Network connectivity Your apps don’t need to connect to an on-premises data center Network connection (VPN or transit gateway attachment) to a data center may be required for your apps Domain names Your apps can use the cloudhub.io domain name Vanity domain names are required for your apps Custom certificates You don’t need to configure custom certificates Custom certificates are required for your apps Endpoint security No need for private endpoints Private endpoints are needed
All contents © MuleSoft, LLC Private Spaces CloudHub 2.0 Architecture In each private space, you define: ● A private network, which is a virtual cloud where apps deployed to this private space run. ○ Private space name ○ Private network region ○ CIDR Block ○ Connection Type ■ VPN ■ Transit Gateway ○ Internal DNS Servers (Optional) ● One or more connections from the private network to your external network, either via Anypoint VPN or a transit gateway ● Firewall rules to allow and block inbound and outbound traffic to your private space. ● The environments and business groups to allow to deploy to the private space.
All contents © MuleSoft, LLC Anypoint CloudHub 2.0 - Private Space Internal & External APIs RUNTIME MANAGER ACCESS MANAGEMENT MANAGEMENT CENTER VISUALIZER ADVANCE MONITORING EXCHANGE PARTNER MANAGER` API DESIGNER DESIGN CENTER API ANALYTICS Data Plane Anypoint Runtime Anypoint Platform INFRASTRUCTURE PROVISIONER Worker Worker Mule App Mule App Mule App Mule App Worker Mule App Mule App Runtime Fabric services Docker & Kubernetes (nodes) EKS Management Plane Anypoint Runtime Fabric Worker Worker Mule App Mule App Mule App Mule App Worker Mule App Mule App Runtime Fabric services Docker & Kubernetes (nodes) EKS Management Plane Anypoint Runtime Fabric N Number of Anypoint Runtime Fabric Private Space Private Space Private Space Control Plane Region Business Group *
All contents © MuleSoft, LLC Managed Node Managed Node Mule App1 Mule App2 Ingress Managed Node Ingress Managed Node CloudHub 2.0 Architecture Managed Node Mule App1 Mule App2 Managed Node Mule App1 Mule App2 Mule App3 Mule App3 Mule App3 Mule App4 Mule App4 Mule App4 HTTP/S mTLS mTLS mTLS RUNTIME MANAGER ADVANCED MONITORING MANAGEMENT CENTER NETWORK LOAD BALANCER Agent Runtime Plane Region EKS Control Plane ECR API MANAGER Route53 Control Plane
All contents © MuleSoft, LLC Anypoint Runtime Fabric Server Server Runtime Fabric services Mule App Mule App Mule App Mule App Anypoint Studio Application Deployment with CloudHub 2.0 DESIGN CENTER EXCHANGE ECR RUNTIME MANAGER Mule Maven Plugin 1 2 2 3 4 5 Implementation Build/Upload artifact Trigger Deployment Retrieve artifact Pull Runtime Container Image 1 2 3 4 5 3 OR OR
All contents © MuleSoft, LLC CH 1.0 vs CH 2.0
All contents © MuleSoft, LLC Key Changes - Docs CloudHub 1.0 CloudHub 2.0 Provision/Scaling Supported Supported URL rewriting Support (DLB) Supported (app-level) Load Balancer Logs Not supported Supported (download) Multiple custom endpoints Partially Supported Supported Multiple truststores (client certificates for mutual TLS) Not supported Supported Direct Connect/VPC Peering Supported (not self-serve) Not Supported VPC/VPN/Transit Gateway Supported Supported (private spaces) Outbound firewall rules Not supported Supported Log forwarding Supported (per app) Supported (per app) Custom notifications (CloudHub Connector) Supported Not Supported
All contents © MuleSoft, LLC CloudHub 2.0 Features
All contents © MuleSoft, LLC Replicas CloudHub 2.0 Features Dedicated instances of Mule runtime engine that run your integration applications on CloudHub 2.0 Similar to the concept of CloudHub 1.0 workers Each replica has the following features: Capacity - Each replica has a specific amount of capacity to process data. Capacity is determined by the number of vCores assigned to the replica. Isolation - Each replica runs in a separate container from every other application. Manageability - Each replica is deployed and monitored independently. Locality - Each replica runs in a specific global region, such as the US, EU, or Asia-Pacific.
All contents © MuleSoft, LLC CloudHub 2.0 Features Replicas - Capacity Replicas with fewer than 1.0 vCores: ● Provide limited CPU and I/O for apps with smaller workloads ● Can burst to higher CPU speeds (unpredictable) ○ Replicas are configured with Quality of Service: Burstable ○ Bursting depends on other applications deployed in the shared/private space Replicas with 1 or more vCores provide performance consistency vCore Size vCPU Heap Memory Total Memory Storage 0.1 0.1 500 MB 1 GB 8 GB 0.2 0.2 1 GB 2 GB 8 GB 0.5 0.5 1.3 GB 2.6 GB 10 GB 1.0 1 2 GB 4 GB 12 GB 1.5 1.5 3 GB 6 GB 24 GB 2.0 2 4 GB 8 GB 40 GB 2.5 2.5 4.75 GB 9.5 GB 50 GB 3.0 3 5.5 GB 11 GB 60 GB 3.5 3.5 6.5 GB 13 GB 70 GB 4.0 4 7.5 GB 15 GB. 88 GB
All contents © MuleSoft, LLC Multitenancy CloudHub 2.0 Features Three different levels of multi tenancy: 1. The shared global region is a multi tenant cloud env of Kubernetes Clusters a. These VMs provide the security and isolation needed for your integrations to run custom code without affecting others 2. Single-tenant private spaces a. These are virtual, private, and isolated Kubernetes Clusters in CloudHub 2.0 which run your apps. 3. The management console and platform services have a shared everything architecture a. All tenants share the same web UI, monitoring services, and load balancers. b. These services do not process or transmit customer data
All contents © MuleSoft, LLC Availability & Scalability CloudHub 2.0 Features Availability Redundant platform: All CloudHub 2.0 platform services have at least one built-in layer of redundancy and are available in at least two data centers at all times. Intelligent Healing: CloudHub 2.0 monitors the replicas for problems and provides a self-healing mechanism to recover from them. • If the underlying hardware experiences a failure, the platform migrates your application to a new replica automatically • In the case of an application crash, the platform recognizes the crash and can redeploy the replica automatically. Zero-Downtime Updates: CloudHub 2.0 supports updating your applications at runtime so end users of your HTTP APIs experience zero downtime.
All contents © MuleSoft, LLC Clustering CloudHub 2.0 now supports clustering. Provides scalability, workload distribution, and added reliability to applications on CloudHub 2.0 Horizontal Scalability: With clustering you can add multiple replicas to your application to make it scale horizontally • CloudHub 2.0 will automatically distributes replicas of the same application across two or more data centers for maximum availability • HTTP load balancing automatically distributes requests across these replicas in a round robin fashion Autoscaling (Coming Soon) Application auto-scaling feature is available to all customers but the features will be available to all customers once the new consumption based pricing launches Availability & Scalability CloudHub 2.0 Features
All contents © MuleSoft, LLC Security CloudHub 2.0 Features CloudHub 2.0 does not inspect, store, or otherwise interact directly with payload data CloudHub 2.0 collects monitoring, analytics, and log data from CloudHub replicas and might perform actions on behalf of the user All communication between platform services and CloudHub is secured using SSL with client certificate authentication Application property values can securely be stored in a way that is not viewable or retrievable by any user
All contents © MuleSoft, LLC CloudHub 2.0 Limitations
All contents © MuleSoft, LLC General Limitations CloudHub 2.0 Limitations Runtime Support 4.3.0 - 4.4.x are supported Unsupported API Proxies (Coming Soon) 49
All contents © MuleSoft, LLC Bursting CloudHub 2.0 Limitations Previously in CH 1, users had AWS CPU credits available which were possible to be optimized around In CH 2.0 every application will have bursting configured by default but won’t be as predictable as CH 1 Bursting capabilities will be dependent on other applications running in the same shared/private spaces 50
All contents © MuleSoft, LLC VPCs/Spaces CloudHub 2.0 Limitations Private Spaces are the evolution of VPCs in CloudHub 1.0 TLS 1.0/1.1 will not be supported TLS 1.3 is be supported at GA Only VPN and Transit Gateway will be supported VPC Peering and Direct Connect will be depreciated 51
All contents © MuleSoft, LLC Applications CloudHub 2.0 Limitations Application names are only required to be unique at the Organization/ Private Space/ Environment level In CH1 applications were required to be globally unique per region Restarts of applications require stops/starts as opposed to restarts in CH1 Auto-scaling will not be available at GA Will be available come with the new consumption based pricing release Two different deployment modes for patching Rolling: Spin up a new version of the application in parallel and scale down the old version once successful. Ensures zero downtime Recreate: Existing version will be shut down before the new version is deployed. Used when multiple versions cannot be deployed simultaneously 52
All contents © MuleSoft, LLC Applications CloudHub 2.0 Limitations Get from Sandbox functionality is not available at GA Applications Insights not available Customers should be pushed towards Anypoint Monitoring Secure Properties are stored in a private vault, not visible to users… only the application Runtime version isn’t displayed in the application list (will be fixed immediately after GA) JVM parameter overwriting is not supported in CH 2.0 Deploying directly from Studio is not supported at GA 53
All contents © MuleSoft, LLC Schedule Management CloudHub 2.0 Limitations Schedules are now managed in a distributed fashion vs a centralized fashion in CH1 Enabling/Disabling or modifying the schedule for an application will require an application restart Because of the way applications are clustered, scheduled applications are able to have schedules and still be highly available The scheduler/trigger will only run on the primary node 54
All contents © MuleSoft, LLC Static IPs CloudHub 2.0 Nuances 2 to 3 Inbound and Outbound Static Ips are automatically provisioned per Private Space The inbound static IPs are attached to Network Load Balancers proxying the K8S Ingress resource The outbound static IPs are attached to NAT Gateway The Static IPs do not get deducted from the customer subscription, they are offered in addition to what they have Every deployed application in the same Private Space will use the same set of Inbound and Outbound static IPs 55
All contents © MuleSoft, LLC Useful Resources - Setup PS : Link - CH2.0 worker sizes - Link - Sample API Endpoint: Link 56
All contents © MuleSoft, LLC Thank you!
Q & A
Quiz
60 ● Mechanics ○ Read carefully the questions and select the correct answers as fast as you can. ○ There are a total of 3 question. Choose the best answer using the letter from options presented. The first person to raise their hand and answer correctly will receive a training voucher from MuleSoft. Quiz Game
First Question
62 What are the benefits of CloudHub 2.0 over CloudHub 1.0? A. Container-based application deployment B. Deploying applications to shared spaces C. Ingress self-service logs D. Amazon Web Services (AWS) service roles for resource access control E. All of the Above
Second Question
64 Which of the following features is currently not supported in CloudHub 2.0? A. VPC Peering B. Static IP addresses C. Mule clustering D. AWS Transit Gateway E. Deploy Applications
Final Question
66 What is the starting Mule Runtime version supported in CloudHub 2.0? A. Mule Runtime 4.2 B. Mule Runtime 4.3 C. Mule Runtime 4.4 D. Mule Runtime 4.5 E. Mule Runtime 5.0
67 About Our Speaker Joey Chan ● SalesForce MVP ● MuleSoft Mentor ● Founder and Technical Architect at CloudJedi ● Manila, Philippines, TrailBlazer Community Leader
By Joey Chan Introduction to Salesforce TrailBlazer Community
Trailblazer Community October 20, 2022
Joey Chan Salesforce MVP | MuleSoft Mentor Founder & Technical Architect at Cloud Jedi Solutions #1 Rated Developer on the AppExchange 26x Salesforce Certified (System and Application Architect) MuleSoft Developer & Architect Certified Manila, Philippines Trailblazer Community Leader
Accelerate learning by teaching
Join Trailblazer Community Groups Globally
Trailblazer Community Groups Place to learn, have fun, connect, and give back together How many countries are we present in? 90
Trailblazer Community Groups Place to learn, have fun, connect, and give back together 17 Million Trailblazers around the World 1300+ Community Groups Target Audience: ● Administrators ● Developers ● Architects ● Women in Tech ● Non-Profit
Philippines Trailblazer Community Who are we? We are a group of Salesforce Enthusiasts consisting of Salesforce users, partners, employees, and anyone who are willing to know and learn more about Salesforce! As of 2022, our members have grown to up to 750 Trailblazers.
Our Members
What do we do? Learn, Have Fun, Connect, Give Back! I’m here!
Philippines Dreamin
In-Person Meetup on November 5 MuleSoft Composer Demo Salesforce Winter 23 Highlights November 5 (Saturday) at 10 AM - 1PM Mary Grace Cafe at Ayala Malls the 30th
Thank You
Q & A
83 ● Share: ○ Tweet using the hashtag #MuleSoftMeetups ○ Invite your network to join: https://meetups.mulesoft.com/manila/ ● Feedback: ○ Fill out the survey feedback and suggest topics for upcoming events ○ Contact MuleSoft at meetups@mulesoft.com for ways to improve the program What’s next?
Thank you

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Cloudhub 2.0

  • 1.
    October 20, 2022 ManilaMuleSoft Meetup #14 Cloudhub 2.0
  • 2.
  • 3.
    3 ● The slidesfor today’s presentations will be made available to all attendees ● At the end of each presentation, there will be a Q&A session ● After all the presentations there will be a quiz/game where you will get a chance to win a training voucher from MuleSoft. Housekeeping Rules
  • 4.
    4 6:35 pm Introduction 6:40pm Success Stories 6:45 pm MuleSoft Training and Certifications 7:00 pm Cloudhub 2.0 7:35 pm Quiz Game 7:40 pm Dinner Introduction to SalesForce TrailBlazer Community 7:50 pm Networking and Socials Agenda
  • 5.
    5 ● About theorganizers: ○ Ryan Andal ○ Janos Geronimo ○ Christopher Co ● About the sponsor: ○ Capgemini ○ MuleSoft Introduction A SHOW OF HANDS: Who are new to this Meetup?
  • 6.
  • 7.
    7 About Our Speaker ABSantiago ● Capgemini Philippines MuleSoft BU Head ● Capgemini Philippines Country Board Chairman ● Distributed Systems / Microservices Evangelist
  • 8.
    8 About Our Speaker MichaelFigueroa ● MuleSoft Certified Integration Architect ● Capgemini Senior Manager ● 15+ years in the I.T Industry ● Gamer
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
    13 About Our Speaker NelsonPuah ● Certification and Training Lead at SalesForce
  • 14.
    All contents ©MuleSoft, LLC Trailhead Academy Training & Certification Updates Nelson Puah 20th October 2022
  • 15.
    MuleSoft RPA Training Learnhow to automate tasks with bots Learn on MuleSoft Training • Self-paced course that covers getting started with, building, testing, deploying, and managing RPA processes with MuleSoft RPA sfdc.co/mulesoft-rpa-training Learn on Trailhead • Get Started with MuleSoft RPA trail • Building RPA Processes trail • Testing, Deploying, and Managing RPA Processes trail sfdc.co/learn-mulesoft-rpa MuleSoft Training Learn on the platform of your choice
  • 16.
    Learn MuleSoft Automationon Trailhead MuleSoft RPA Learn how to automate manual tasks with bots MuleSoft Composer for Salesforce Learn how to build and run flows to integrate systems and data 1 2 3 1 2 Get Started with MuleSoft RPA Get Started with MuleSoft RPA Builder Manage MuleSoft RPA Solutions Get Started with MuleSoft Composer 18+ modules based on use case
  • 17.
    MuleSo Certifications andCredentials 5 Certifications Validate proficiency in a specific role MuleSoft Composer for Salesforce NEW Exam Format 60 questions 120 minutes Remote or at events Administrator Architect Developer Entry-Level MuleSoft Integration Foundations COMING SOON! NEW *New badge art coming soon
  • 18.
    Coming Soon: AccessAll Credentials in One Place
  • 19.
    19 About Our Speaker RoystonLobo ● Senior Technical Architect at MuleSoft ● Customer Success Strategist ● Meetup Leader at Singapore ● Community Evangelist
  • 20.
    All contents ©MuleSoft, LLC CloudHub 2.0 Royston Lobo Senior Technical Architect October 2022
  • 21.
    All contents ©MuleSoft, LLC Introductions Royston Lobo Senior Technical Architect MuleSoft
  • 22.
    All contents ©MuleSoft, LLC Safe Harbor Statements Statement under the Private Securities Litigation Reform Act of 1995: This presentation/demo may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions prove incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Website. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  • 23.
    All contents ©MuleSoft, LLC 1. Introduction to CloudHub 2.0 2. CloudHub 2.0 Platform Architecture 3. ClouHub 1.0 vs CloudHub 2.0 4. CloudHub 2.0 Features 5. CloudHub 2.0 Nuances 6. Q & A
  • 24.
    All contents ©MuleSoft, LLC Who here has used CloudHub 1.0?
  • 25.
    All contents ©MuleSoft, LLC Who here has used CloudHub 2.0?
  • 26.
    All contents ©MuleSoft, LLC Introduction to CloudHub 2.0
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    All contents ©MuleSoft, LLC Comprehensive deployment options for all On-premises Cloud IaaS Fully Managed PaaS MuleSoft CloudHub 2.0 Anypoint Runtime Fabric Standalone Deployment Model New - H2 2022 NEW
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    All contents ©MuleSoft, LLC CloudHub 2.0 - the new #1 choice for deployment Get started fast Run more efficient workloads Streamline your operations Implement tighter security controls Fully Managed PaaS MuleSoft CloudHub 2.0 NEW
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    All contents ©MuleSoft, LLC Deployment Models CloudHub 2.0 (Commercial) Hybrid (Commercial/GovCloud) On-premise (Private Cloud Edition) Control Plane Runtime Plane Managed by MuleSoft Managed by the Customer (Data center) Managed by the Customer (3rd party Cloud) Cloud
  • 30.
    All contents ©MuleSoft, LLC Get started fast Set up environments quickly with simplified config for private spaces and network connectivity Lightweight Isolation Choose from more vCore allocation options for increased flexibility and scale faster Implement tighter security controls Simplify static IP management and customize outbound firewall rules at the private space level Streamline your operations Reduce management overhead for dedicated load balancer and ingress with new auto-provisioning and auto-scaling 30 CloudHub 2.0 A new UX and architecture to make it even easier to deploy and manage applications New
  • 31.
    All contents ©MuleSoft, LLC CloudHub 2.0 Platform Architecture
  • 32.
    All contents ©MuleSoft, LLC Private Space - Private Kubernetes Cluster Replica - Container instance of an API Ingress Controller CloudHub 2.0 VPC - Virtual Private Cloud Worker - EC2 server instance of an API DLB - Dedicated Load Balancer Terminology Changes
  • 33.
    All contents ©MuleSoft, LLC CloudHub 2.0 Architecture Shared Spaces vs Private Spaces Shared Spaces ● A shared space is an elastic cloud of resources that includes Mule instances running in a multi-tenant environment ● CloudHub 2.0 provides one shared space in each supported region Private Spaces ● A private space is a virtual, dedicated space in CloudHub 2.0 to run your Mule Applications ● You can create multiple private spaces, either in the same or different regions
  • 34.
    All contents ©MuleSoft, LLC CloudHub 2.0 Architecture Shared Spaces vs Private Spaces Shared Space Private Space Level of isolation You don’t require isolation from the public cloud Single-tenancy for your apps is required Network connectivity Your apps don’t need to connect to an on-premises data center Network connection (VPN or transit gateway attachment) to a data center may be required for your apps Domain names Your apps can use the cloudhub.io domain name Vanity domain names are required for your apps Custom certificates You don’t need to configure custom certificates Custom certificates are required for your apps Endpoint security No need for private endpoints Private endpoints are needed
  • 35.
    All contents ©MuleSoft, LLC Private Spaces CloudHub 2.0 Architecture In each private space, you define: ● A private network, which is a virtual cloud where apps deployed to this private space run. ○ Private space name ○ Private network region ○ CIDR Block ○ Connection Type ■ VPN ■ Transit Gateway ○ Internal DNS Servers (Optional) ● One or more connections from the private network to your external network, either via Anypoint VPN or a transit gateway ● Firewall rules to allow and block inbound and outbound traffic to your private space. ● The environments and business groups to allow to deploy to the private space.
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    All contents ©MuleSoft, LLC Anypoint CloudHub 2.0 - Private Space Internal & External APIs RUNTIME MANAGER ACCESS MANAGEMENT MANAGEMENT CENTER VISUALIZER ADVANCE MONITORING EXCHANGE PARTNER MANAGER` API DESIGNER DESIGN CENTER API ANALYTICS Data Plane Anypoint Runtime Anypoint Platform INFRASTRUCTURE PROVISIONER Worker Worker Mule App Mule App Mule App Mule App Worker Mule App Mule App Runtime Fabric services Docker & Kubernetes (nodes) EKS Management Plane Anypoint Runtime Fabric Worker Worker Mule App Mule App Mule App Mule App Worker Mule App Mule App Runtime Fabric services Docker & Kubernetes (nodes) EKS Management Plane Anypoint Runtime Fabric N Number of Anypoint Runtime Fabric Private Space Private Space Private Space Control Plane Region Business Group *
  • 37.
    All contents ©MuleSoft, LLC Managed Node Managed Node Mule App1 Mule App2 Ingress Managed Node Ingress Managed Node CloudHub 2.0 Architecture Managed Node Mule App1 Mule App2 Managed Node Mule App1 Mule App2 Mule App3 Mule App3 Mule App3 Mule App4 Mule App4 Mule App4 HTTP/S mTLS mTLS mTLS RUNTIME MANAGER ADVANCED MONITORING MANAGEMENT CENTER NETWORK LOAD BALANCER Agent Runtime Plane Region EKS Control Plane ECR API MANAGER Route53 Control Plane
  • 38.
    All contents ©MuleSoft, LLC Anypoint Runtime Fabric Server Server Runtime Fabric services Mule App Mule App Mule App Mule App Anypoint Studio Application Deployment with CloudHub 2.0 DESIGN CENTER EXCHANGE ECR RUNTIME MANAGER Mule Maven Plugin 1 2 2 3 4 5 Implementation Build/Upload artifact Trigger Deployment Retrieve artifact Pull Runtime Container Image 1 2 3 4 5 3 OR OR
  • 39.
    All contents ©MuleSoft, LLC CH 1.0 vs CH 2.0
  • 40.
    All contents ©MuleSoft, LLC Key Changes - Docs CloudHub 1.0 CloudHub 2.0 Provision/Scaling Supported Supported URL rewriting Support (DLB) Supported (app-level) Load Balancer Logs Not supported Supported (download) Multiple custom endpoints Partially Supported Supported Multiple truststores (client certificates for mutual TLS) Not supported Supported Direct Connect/VPC Peering Supported (not self-serve) Not Supported VPC/VPN/Transit Gateway Supported Supported (private spaces) Outbound firewall rules Not supported Supported Log forwarding Supported (per app) Supported (per app) Custom notifications (CloudHub Connector) Supported Not Supported
  • 41.
    All contents ©MuleSoft, LLC CloudHub 2.0 Features
  • 42.
    All contents ©MuleSoft, LLC Replicas CloudHub 2.0 Features Dedicated instances of Mule runtime engine that run your integration applications on CloudHub 2.0 Similar to the concept of CloudHub 1.0 workers Each replica has the following features: Capacity - Each replica has a specific amount of capacity to process data. Capacity is determined by the number of vCores assigned to the replica. Isolation - Each replica runs in a separate container from every other application. Manageability - Each replica is deployed and monitored independently. Locality - Each replica runs in a specific global region, such as the US, EU, or Asia-Pacific.
  • 43.
    All contents ©MuleSoft, LLC CloudHub 2.0 Features Replicas - Capacity Replicas with fewer than 1.0 vCores: ● Provide limited CPU and I/O for apps with smaller workloads ● Can burst to higher CPU speeds (unpredictable) ○ Replicas are configured with Quality of Service: Burstable ○ Bursting depends on other applications deployed in the shared/private space Replicas with 1 or more vCores provide performance consistency vCore Size vCPU Heap Memory Total Memory Storage 0.1 0.1 500 MB 1 GB 8 GB 0.2 0.2 1 GB 2 GB 8 GB 0.5 0.5 1.3 GB 2.6 GB 10 GB 1.0 1 2 GB 4 GB 12 GB 1.5 1.5 3 GB 6 GB 24 GB 2.0 2 4 GB 8 GB 40 GB 2.5 2.5 4.75 GB 9.5 GB 50 GB 3.0 3 5.5 GB 11 GB 60 GB 3.5 3.5 6.5 GB 13 GB 70 GB 4.0 4 7.5 GB 15 GB. 88 GB
  • 44.
    All contents ©MuleSoft, LLC Multitenancy CloudHub 2.0 Features Three different levels of multi tenancy: 1. The shared global region is a multi tenant cloud env of Kubernetes Clusters a. These VMs provide the security and isolation needed for your integrations to run custom code without affecting others 2. Single-tenant private spaces a. These are virtual, private, and isolated Kubernetes Clusters in CloudHub 2.0 which run your apps. 3. The management console and platform services have a shared everything architecture a. All tenants share the same web UI, monitoring services, and load balancers. b. These services do not process or transmit customer data
  • 45.
    All contents ©MuleSoft, LLC Availability & Scalability CloudHub 2.0 Features Availability Redundant platform: All CloudHub 2.0 platform services have at least one built-in layer of redundancy and are available in at least two data centers at all times. Intelligent Healing: CloudHub 2.0 monitors the replicas for problems and provides a self-healing mechanism to recover from them. • If the underlying hardware experiences a failure, the platform migrates your application to a new replica automatically • In the case of an application crash, the platform recognizes the crash and can redeploy the replica automatically. Zero-Downtime Updates: CloudHub 2.0 supports updating your applications at runtime so end users of your HTTP APIs experience zero downtime.
  • 46.
    All contents ©MuleSoft, LLC Clustering CloudHub 2.0 now supports clustering. Provides scalability, workload distribution, and added reliability to applications on CloudHub 2.0 Horizontal Scalability: With clustering you can add multiple replicas to your application to make it scale horizontally • CloudHub 2.0 will automatically distributes replicas of the same application across two or more data centers for maximum availability • HTTP load balancing automatically distributes requests across these replicas in a round robin fashion Autoscaling (Coming Soon) Application auto-scaling feature is available to all customers but the features will be available to all customers once the new consumption based pricing launches Availability & Scalability CloudHub 2.0 Features
  • 47.
    All contents ©MuleSoft, LLC Security CloudHub 2.0 Features CloudHub 2.0 does not inspect, store, or otherwise interact directly with payload data CloudHub 2.0 collects monitoring, analytics, and log data from CloudHub replicas and might perform actions on behalf of the user All communication between platform services and CloudHub is secured using SSL with client certificate authentication Application property values can securely be stored in a way that is not viewable or retrievable by any user
  • 48.
    All contents ©MuleSoft, LLC CloudHub 2.0 Limitations
  • 49.
    All contents ©MuleSoft, LLC General Limitations CloudHub 2.0 Limitations Runtime Support 4.3.0 - 4.4.x are supported Unsupported API Proxies (Coming Soon) 49
  • 50.
    All contents ©MuleSoft, LLC Bursting CloudHub 2.0 Limitations Previously in CH 1, users had AWS CPU credits available which were possible to be optimized around In CH 2.0 every application will have bursting configured by default but won’t be as predictable as CH 1 Bursting capabilities will be dependent on other applications running in the same shared/private spaces 50
  • 51.
    All contents ©MuleSoft, LLC VPCs/Spaces CloudHub 2.0 Limitations Private Spaces are the evolution of VPCs in CloudHub 1.0 TLS 1.0/1.1 will not be supported TLS 1.3 is be supported at GA Only VPN and Transit Gateway will be supported VPC Peering and Direct Connect will be depreciated 51
  • 52.
    All contents ©MuleSoft, LLC Applications CloudHub 2.0 Limitations Application names are only required to be unique at the Organization/ Private Space/ Environment level In CH1 applications were required to be globally unique per region Restarts of applications require stops/starts as opposed to restarts in CH1 Auto-scaling will not be available at GA Will be available come with the new consumption based pricing release Two different deployment modes for patching Rolling: Spin up a new version of the application in parallel and scale down the old version once successful. Ensures zero downtime Recreate: Existing version will be shut down before the new version is deployed. Used when multiple versions cannot be deployed simultaneously 52
  • 53.
    All contents ©MuleSoft, LLC Applications CloudHub 2.0 Limitations Get from Sandbox functionality is not available at GA Applications Insights not available Customers should be pushed towards Anypoint Monitoring Secure Properties are stored in a private vault, not visible to users… only the application Runtime version isn’t displayed in the application list (will be fixed immediately after GA) JVM parameter overwriting is not supported in CH 2.0 Deploying directly from Studio is not supported at GA 53
  • 54.
    All contents ©MuleSoft, LLC Schedule Management CloudHub 2.0 Limitations Schedules are now managed in a distributed fashion vs a centralized fashion in CH1 Enabling/Disabling or modifying the schedule for an application will require an application restart Because of the way applications are clustered, scheduled applications are able to have schedules and still be highly available The scheduler/trigger will only run on the primary node 54
  • 55.
    All contents ©MuleSoft, LLC Static IPs CloudHub 2.0 Nuances 2 to 3 Inbound and Outbound Static Ips are automatically provisioned per Private Space The inbound static IPs are attached to Network Load Balancers proxying the K8S Ingress resource The outbound static IPs are attached to NAT Gateway The Static IPs do not get deducted from the customer subscription, they are offered in addition to what they have Every deployed application in the same Private Space will use the same set of Inbound and Outbound static IPs 55
  • 56.
    All contents ©MuleSoft, LLC Useful Resources - Setup PS : Link - CH2.0 worker sizes - Link - Sample API Endpoint: Link 56
  • 57.
    All contents ©MuleSoft, LLC Thank you!
  • 58.
  • 59.
  • 60.
    60 ● Mechanics ○ Readcarefully the questions and select the correct answers as fast as you can. ○ There are a total of 3 question. Choose the best answer using the letter from options presented. The first person to raise their hand and answer correctly will receive a training voucher from MuleSoft. Quiz Game
  • 61.
  • 62.
    62 What are thebenefits of CloudHub 2.0 over CloudHub 1.0? A. Container-based application deployment B. Deploying applications to shared spaces C. Ingress self-service logs D. Amazon Web Services (AWS) service roles for resource access control E. All of the Above
  • 63.
  • 64.
    64 Which of thefollowing features is currently not supported in CloudHub 2.0? A. VPC Peering B. Static IP addresses C. Mule clustering D. AWS Transit Gateway E. Deploy Applications
  • 65.
  • 66.
    66 What is thestarting Mule Runtime version supported in CloudHub 2.0? A. Mule Runtime 4.2 B. Mule Runtime 4.3 C. Mule Runtime 4.4 D. Mule Runtime 4.5 E. Mule Runtime 5.0
  • 67.
    67 About Our Speaker JoeyChan ● SalesForce MVP ● MuleSoft Mentor ● Founder and Technical Architect at CloudJedi ● Manila, Philippines, TrailBlazer Community Leader
  • 68.
    By Joey Chan Introductionto Salesforce TrailBlazer Community
  • 69.
  • 70.
    Joey Chan Salesforce MVP| MuleSoft Mentor Founder & Technical Architect at Cloud Jedi Solutions #1 Rated Developer on the AppExchange 26x Salesforce Certified (System and Application Architect) MuleSoft Developer & Architect Certified Manila, Philippines Trailblazer Community Leader
  • 71.
  • 73.
  • 74.
    Trailblazer Community Groups Placeto learn, have fun, connect, and give back together How many countries are we present in? 90
  • 75.
    Trailblazer Community Groups Placeto learn, have fun, connect, and give back together 17 Million Trailblazers around the World 1300+ Community Groups Target Audience: ● Administrators ● Developers ● Architects ● Women in Tech ● Non-Profit
  • 76.
    Philippines Trailblazer Community Whoare we? We are a group of Salesforce Enthusiasts consisting of Salesforce users, partners, employees, and anyone who are willing to know and learn more about Salesforce! As of 2022, our members have grown to up to 750 Trailblazers.
  • 77.
  • 78.
    What do wedo? Learn, Have Fun, Connect, Give Back! I’m here!
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  • 80.
    In-Person Meetup onNovember 5 MuleSoft Composer Demo Salesforce Winter 23 Highlights November 5 (Saturday) at 10 AM - 1PM Mary Grace Cafe at Ayala Malls the 30th
  • 81.
  • 82.
  • 83.
    83 ● Share: ○ Tweetusing the hashtag #MuleSoftMeetups ○ Invite your network to join: https://meetups.mulesoft.com/manila/ ● Feedback: ○ Fill out the survey feedback and suggest topics for upcoming events ○ Contact MuleSoft at meetups@mulesoft.com for ways to improve the program What’s next?
  • 84.