Cloud Deployment KPIs and KRIs: Track the effectiveness and risks in deploying and managing cloud resources for reliability and security.

1. Cloud Availability
1. Cloud Service Uptime
2. Service Level Agreement (SLA)
Adherence
1. Excessive downtime or outages
2. SLA breaches
Data Security
3. Data Encryption Compliance
4. Data Access Control Effectiveness
3. Unencrypted or insecure data
4. Unauthorized data access incidents
Scalability
5. Scalability Efficiency
6. Resource Auto-scaling Effectiveness
5. Scalability limitations or bottlenecks
6. Failed or inefficient auto-scaling
Cost Management
7. Cost Optimization
8. Budget Adherence
7. Overrun cloud service costs
8. Exceeding budget allocations
Disaster Recovery
9. Recovery Time Objective (RTO)
10. Recovery Point Objective (RPO)
9. Delays in data recovery
10. Data loss exceeding RPO
Compliance with
Standards
11. Compliance with Regulatory
Standards
12. Audit Trail Accuracy
11. Non-compliance with industry
standards
12. Missing or tampered audit logs
Vendor Reliability 13. Vendor Service Reliability
14. Vendor Compliance
13. Vendor-related service disruptions
14. Vendor non-compliance with
agreements
Incident Response 15. Incident Response Time
16. Incident Escalation Rate
15. Slow response to cloud incidents
16. Increased incidents due to delays
Training and
Awareness
17. Cloud Training Participation
18. Policy Acknowledgment
17. Lack of awareness in cloud policies
18. Policy non-compliance by employees
Category KPIs KRIs
Cloud Deployment KPIs and KRIs
Track the effectiveness and risks in deploying and managing cloud resources for reliability and
security.