This document provides information about the Certified Legal Manager (CLM) certification program. It includes a quick quiz for potential candidates to test their knowledge. It also shares the story of Julia Chang, who earned her CLM certification while English was her second language. Finally, it congratulates 12 new individuals who passed the CLM exam in April, demonstrating their mastery of legal administration knowledge and skills.

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get certified YOUR GUIDE TO THE CLM PROGRAM
1.Disputeresolution 2.Cashflow 3.Realizations
CLM Quick Quiz Answers:
CLM
QUICK
QUIZ
Think you have what it takes to become a CLM? Test your
knowledge below with questions from CLM in a Flash, a
great study tool that is available in the ALA Bookstore.
1. Using proper negotiation and conflict
management techniques to avoid outright
litigation is called: ____________.
2. The overall amount of cash generated by the
company that is available to the company to
manage the business is called: ____________.
3. What represents the dollar amount of standard
time charges that are eventually billed and
collected by a law firm?
Answers are at the bottom of the page.
QUESTIONS REGARDING CLM CERTIFICATION can be directed to Sue Powers at spowers@alanet.org
in the ALA headquarters office.
“English is not my first language and I have been
in this country only 12 years. To be a manager in
this highly professional industry, I have to obtain
knowledge in many management areas. The CLM
certification process is a great way of gaining this
knowledge. Passing the CLM confirms my ability
and gives me more confidence at work! I encourage
everyone to take the challenge and achieve
your goal! If I can do it, you can do it too!”
WORDS of INSPIRATION
JULIA CHANG, CLM ASKED US AT
HEADQUARTERS TO SHARE HER
CERTIFICATION STORY WITH FELLOW
ASSOCIATION COLLEAGUES. After reading
her inspirational message, do you think
you have what it takes to become a CLM?
There’s only one way to find out. Go for it!
Congratulations
NEW CLMS!
The results are in from April’s CLM exam and they are
looking good! ALA is proud to announce 12 new CLMs
to the Association from all across the United States.
Achieving certification is no easy task, and CLMs can take
great pride in their achievement. Their journey to attaining
the CLM designation includes completing a very rigorous
process that demonstrates they have a mastery of the
essential knowledge, skills and abilities of a highly proficient
legal administrator.
PLEASE CONGRATULATE OUR NEW CLMS who have
shown great initiative and dedication to their profession.
MARY C. ANDERSON, CLM
Pauly DeVries Smith Deffner, LLC, Minneapolis, MN
JENNIFER BECKEY, CLM
Littler Mendelson, PC, San Francisco, CA
ROBERT S. CALDWELL, CLM
Blakely Sokoloff Taylor Zafman, LLP, Beaverton, OR
JULIA LI CHANG, CLM, MBA
Watanabe Ing LLP, Honolulu, HI
JOSE R. CHEESMAN, CLM
Baker McKenzie, LLP, Chicago, IL
LINDA M. COPSON, CLM
Downs Rachlin Martin, PLLC, St. Johnsbury, VT
BETH L. FOWLER, CLM
Robbins Russell Englert Orseck Untereiner Sauber, LLP
Washington, DC
GLORIA E. HERNANDEZ, CLM
Burlington Rockenbach, PA, West Palm Beach, FL
SHANE B. HOFFMAN, CLM
ECOLAB, Inc., St. Paul, MN
ANDREA L. MYERS, CLM
Miller Johnson, Grand Rapids, MI
CHERYL ANN NELSON, CLM, PHR
Robins Kaplan Miller Ciresi, LLP, Minneapolis, MN
ILONA M. REDDICK, CLM
Phillips Lerner Lauzon Jamra, LLP, Los Angeles, CA