MGMT 560 – Organizational Leadership Ethics and ProfesDioneWang844
MGMT 560 – Organizational Leadership
Ethics and Professional Codes of Conduct
*
Dilbert
Ethicsa system of moral principles: the ethics of a culture
the rules of conduct recognized in respect to a particular class of human actions or a particular group, culture, etc.: medical ethics; Christian ethics
that branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions
Formal vs InformalFormal EthicsCode of ConductOathBoard of EthicsInformal EthicsNo formal governing bodyNo accountability, other than from clientNo formal repercussions
Making an Ethical Decision
Recognize the ethical dilemma
Ask yourself, is this the start of a slippery slope
One slip allows the next slip to happen more easily
Would you want your decision to the problem broadcast to the world?
Ethical SituationsMaintaining the integrity of company databases in the face of requests to use the data inappropriately
Providing truthful information on the status of projects, budgets and profits even when there are problems – being accountable for success and failure
Standing firm on a decision despite its unpopularity
Reporting suspected unethical behavior of others despite personal discomfort
Not developing personal relationships with vendors/ customers/outside agencies – potential conflict of interest issues
Principles for Creating Ethical Cultures
Principle 1: The only way to sustain Compliance is through Culture
– Employees want to be part of organizations whose values mirror their own
– Organizations need to reduce fear, encourage accountability and live by a common set of values that build trust
Principles for Creating Ethical Cultures
Principle 2: Corporate culture reflects the values of the leaders
If Leaders do not embody the ethical standards, then no one else will
Principles for Creating Ethical Cultures
Principle 3: Measurement matters – if you can’t measure it, you can’t manage it
Leadership needs to measure integrity risk and monitor progress in managing it
Culture must become a metric
Web of NeedsNeeds encountered in IT practice:User needsPersonal needsOrganizational needsNeeds of societyOthers?Framework for Ethical Analysis
Identify web of needs for project
Identify strands of web where conflict is likely to occur
Resolve conflict issues with concerned parties
Agreed needs set recorded and input into requirements analysis
ref. Taylor, M.J. & Moynihan E., Analysing IT Ethics
Ref. D. Gebler, Creating an Ethical Culture
*
Level 1 – Financial Stability: Organizations that are consumed with surviving Leaders may exercise excessive control – an environment of fear Unethical or illegal conduct can be rationalized Leaders must know and stand within clear ethical b ...
Overcoming Challenges in implementation of Quality Process in Healthcare By D...Healthcare consultant
Research has shown that 95 percent of diets fail over the long term. Oddly enough, various studies show that 60 to 80 percent of major change initiatives also fail. In both cases, it is certainly not for lack of good intentions. For a person who has been on a successful diet, it is frustrating to see those pounds sneak back on. And it is just as frustrating for an organization which has implemented a major improvement initiative to have costs, errors or inefficiencies creep in again. This is the short-term-gain, long-term-wane syndrome.
Chocking the Barriers to Change in Healthcare System.By.Dr.Mahboob ali khan Phd Healthcare consultant
Change is undeniably hard, whether the subject is weight control for an individual or “wait control” in the emergency department. But even though it is easy to come up with excuses for allowing diets or change initiatives to slide, there are measurable rewards for adopting an approach that allows a person or an institution to set the right targets, achieve those goals and stay on track.
Resources for Week 2 HLTH440 from M.U.S.E. My Unique Student Expe.docxronak56
Resources for Week 2 HLTH440 from: M.U.S.E. My Unique Student Experience Registered Trademark CEC 2013. All Rights Reserved.
The Basis for Health Care Ethics
What is Ethics?Ethics is what you believe is right or wrong. It is a moral philosophy that seeks to help the individual distinguish between good and bad as defined by one's culture. Ethics guides individuals and groups in their decisions about health care and other matters. Ethics helps the individual and group set boundaries.
Health care ethics is based on the law, professional codes of ethics, standards of care, and institutional policies and practices (corporate law).
Codes of EthicsCodes of ethics or codes of conduct are lists of standards or guides that provide an ethical framework for practice within a profession. Physicians are bound by the Hippocratic oath, but nursing has its own code of ethics. All health professions have a code of ethics.
It is axiomatic that the practice of health care presents moral and ethical dilemmas, because it deals with human beings and life-altering circumstances.
Health care financing presents broader moral dilemmas in the allocation of scarce resources. The conflict exists between the inherent values, duties, and obligations in caring for patients and the availability of resources to treat them.
The depth or content of a code of ethics is dependent on the type of contact that the health care professional has with a patient.
Ethical Theories
A number of ethical frameworks or theories are used to make decisions in health care and, in general, to set boundaries for expected behavior. The theories are used to determine what is fair or unfair. The following are several ethical frameworks:
Normative ethics: The ethical theory that describes how things ought to be.
Teleological theory: Also known as consequentialist theory, which believes that the best action in any situation is the one that promotes the greatest happiness for the largest number of people. In health care financing, this would fall under the rubric of cost containment by calculating the net benefits verses the consequences.
Utilitarianism: This is Mill’s definition of morality, which is the practical ethics of judgment: What is the greatest good that will benefit the greatest number of people? Medicare falls under this rubric.
Deontological theory: What one should or must do based on the obligations and duties of one’s life. This theory focuses on means, whereas teleological theory focuses on ends.
Virtue ethics: This is the ethics of care as a part of virtue ethics; virtue ethics is a form of normative ethics, which emphasizes the character of the interaction between the health care provider and the patient. This is the opposite of the emphasis on rules or consequences in other moral theories. Health care virtues include compassion, conscientiousness, cooperativeness, discernment, honesty, trustworthiness, truth telling, integrity, kindness, respect, and commitment.
Situational ...
4 Internal Environmental Analysis and Competitive AdvantageTh.docxgilbertkpeters11344
4 Internal Environmental Analysis and Competitive Advantage
“The biggest problem with health care isn't with insurance or politics. It's that we're measuring the wrong things the wrong way.”
— ROBERT S. KAPLAN AND MICHAEL PORTER
Introductory Incident
Two-Way Communication and Competitive Advantage
Health care organizations are notorious for one-way communication. When communicating with patients and communities, health care organizations typically employ traditional techniques such as broadcast advertising, distribution of educational materials prepared for a variety of audiences, and similar methods.
A few organizations, however, have recognized the possibilities created by social media and understand that health is extremely personal and materials prepared for mass audiences rarely address the unique concerns of individual patients. Moreover, when patients must access the
127
128
health care system they are unprepared for the experience, lost in the confusion of the high-technology environment of health care, and grasping for information. Social media has done much to change this situation. Patients can easily communicate with people across the globe, share common experiences and fears, discover the personal experiences faced by others, and access all types of medical information.
Unfortunately, many health care organizations choose to use social media as just another means of one-way communication. In some cases most of the organization's posts are designed to promote the hospital or medical practice rather than address patient issues and concerns. A few organizations, recognizing this temptation, develop policies that “no more than a certain percentage” of posts can be used for promotion purposes. At Inova Health System an effort is made to ensure that 80–90 percent of its posts address patient health rather than promoting the System.
Inova has made serious attempts to use social media effectively. It has created Facebook communities in specific areas such as wellness, pediatric care, bariatric surgery, and so on. Attempts are made to encourage users to trust Inova as a supplier of valuable health information. Information can be shared about the System but only after trust is built and the interests of the organization are consistent with the interests of the communities.
It is essential to remember why social media is important. The goal is to connect with friends and build communities around common interests and to share information better and faster. Furthermore, communicating poorly is almost as bad as not communicating. The quality of posts is more important than the quantity. Because real-time communication is so exciting we frequently confuse social media overuse with proper use. Designing social media that is honest and transparent is the important determinant of how likely individuals are to follow and participate in an organization's communication efforts.
Some general recommendations for health care organizations to .
Jim Warren
National Institute for Health Innovation (NIHI)
The University of Auckland
The presentation was accompanied by this video:
http://www.youtube.com/watch?v=jbvmGqmIxXY
MGMT 560 – Organizational Leadership Ethics and ProfesDioneWang844
MGMT 560 – Organizational Leadership
Ethics and Professional Codes of Conduct
*
Dilbert
Ethicsa system of moral principles: the ethics of a culture
the rules of conduct recognized in respect to a particular class of human actions or a particular group, culture, etc.: medical ethics; Christian ethics
that branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions
Formal vs InformalFormal EthicsCode of ConductOathBoard of EthicsInformal EthicsNo formal governing bodyNo accountability, other than from clientNo formal repercussions
Making an Ethical Decision
Recognize the ethical dilemma
Ask yourself, is this the start of a slippery slope
One slip allows the next slip to happen more easily
Would you want your decision to the problem broadcast to the world?
Ethical SituationsMaintaining the integrity of company databases in the face of requests to use the data inappropriately
Providing truthful information on the status of projects, budgets and profits even when there are problems – being accountable for success and failure
Standing firm on a decision despite its unpopularity
Reporting suspected unethical behavior of others despite personal discomfort
Not developing personal relationships with vendors/ customers/outside agencies – potential conflict of interest issues
Principles for Creating Ethical Cultures
Principle 1: The only way to sustain Compliance is through Culture
– Employees want to be part of organizations whose values mirror their own
– Organizations need to reduce fear, encourage accountability and live by a common set of values that build trust
Principles for Creating Ethical Cultures
Principle 2: Corporate culture reflects the values of the leaders
If Leaders do not embody the ethical standards, then no one else will
Principles for Creating Ethical Cultures
Principle 3: Measurement matters – if you can’t measure it, you can’t manage it
Leadership needs to measure integrity risk and monitor progress in managing it
Culture must become a metric
Web of NeedsNeeds encountered in IT practice:User needsPersonal needsOrganizational needsNeeds of societyOthers?Framework for Ethical Analysis
Identify web of needs for project
Identify strands of web where conflict is likely to occur
Resolve conflict issues with concerned parties
Agreed needs set recorded and input into requirements analysis
ref. Taylor, M.J. & Moynihan E., Analysing IT Ethics
Ref. D. Gebler, Creating an Ethical Culture
*
Level 1 – Financial Stability: Organizations that are consumed with surviving Leaders may exercise excessive control – an environment of fear Unethical or illegal conduct can be rationalized Leaders must know and stand within clear ethical b ...
Overcoming Challenges in implementation of Quality Process in Healthcare By D...Healthcare consultant
Research has shown that 95 percent of diets fail over the long term. Oddly enough, various studies show that 60 to 80 percent of major change initiatives also fail. In both cases, it is certainly not for lack of good intentions. For a person who has been on a successful diet, it is frustrating to see those pounds sneak back on. And it is just as frustrating for an organization which has implemented a major improvement initiative to have costs, errors or inefficiencies creep in again. This is the short-term-gain, long-term-wane syndrome.
Chocking the Barriers to Change in Healthcare System.By.Dr.Mahboob ali khan Phd Healthcare consultant
Change is undeniably hard, whether the subject is weight control for an individual or “wait control” in the emergency department. But even though it is easy to come up with excuses for allowing diets or change initiatives to slide, there are measurable rewards for adopting an approach that allows a person or an institution to set the right targets, achieve those goals and stay on track.
Resources for Week 2 HLTH440 from M.U.S.E. My Unique Student Expe.docxronak56
Resources for Week 2 HLTH440 from: M.U.S.E. My Unique Student Experience Registered Trademark CEC 2013. All Rights Reserved.
The Basis for Health Care Ethics
What is Ethics?Ethics is what you believe is right or wrong. It is a moral philosophy that seeks to help the individual distinguish between good and bad as defined by one's culture. Ethics guides individuals and groups in their decisions about health care and other matters. Ethics helps the individual and group set boundaries.
Health care ethics is based on the law, professional codes of ethics, standards of care, and institutional policies and practices (corporate law).
Codes of EthicsCodes of ethics or codes of conduct are lists of standards or guides that provide an ethical framework for practice within a profession. Physicians are bound by the Hippocratic oath, but nursing has its own code of ethics. All health professions have a code of ethics.
It is axiomatic that the practice of health care presents moral and ethical dilemmas, because it deals with human beings and life-altering circumstances.
Health care financing presents broader moral dilemmas in the allocation of scarce resources. The conflict exists between the inherent values, duties, and obligations in caring for patients and the availability of resources to treat them.
The depth or content of a code of ethics is dependent on the type of contact that the health care professional has with a patient.
Ethical Theories
A number of ethical frameworks or theories are used to make decisions in health care and, in general, to set boundaries for expected behavior. The theories are used to determine what is fair or unfair. The following are several ethical frameworks:
Normative ethics: The ethical theory that describes how things ought to be.
Teleological theory: Also known as consequentialist theory, which believes that the best action in any situation is the one that promotes the greatest happiness for the largest number of people. In health care financing, this would fall under the rubric of cost containment by calculating the net benefits verses the consequences.
Utilitarianism: This is Mill’s definition of morality, which is the practical ethics of judgment: What is the greatest good that will benefit the greatest number of people? Medicare falls under this rubric.
Deontological theory: What one should or must do based on the obligations and duties of one’s life. This theory focuses on means, whereas teleological theory focuses on ends.
Virtue ethics: This is the ethics of care as a part of virtue ethics; virtue ethics is a form of normative ethics, which emphasizes the character of the interaction between the health care provider and the patient. This is the opposite of the emphasis on rules or consequences in other moral theories. Health care virtues include compassion, conscientiousness, cooperativeness, discernment, honesty, trustworthiness, truth telling, integrity, kindness, respect, and commitment.
Situational ...
4 Internal Environmental Analysis and Competitive AdvantageTh.docxgilbertkpeters11344
4 Internal Environmental Analysis and Competitive Advantage
“The biggest problem with health care isn't with insurance or politics. It's that we're measuring the wrong things the wrong way.”
— ROBERT S. KAPLAN AND MICHAEL PORTER
Introductory Incident
Two-Way Communication and Competitive Advantage
Health care organizations are notorious for one-way communication. When communicating with patients and communities, health care organizations typically employ traditional techniques such as broadcast advertising, distribution of educational materials prepared for a variety of audiences, and similar methods.
A few organizations, however, have recognized the possibilities created by social media and understand that health is extremely personal and materials prepared for mass audiences rarely address the unique concerns of individual patients. Moreover, when patients must access the
127
128
health care system they are unprepared for the experience, lost in the confusion of the high-technology environment of health care, and grasping for information. Social media has done much to change this situation. Patients can easily communicate with people across the globe, share common experiences and fears, discover the personal experiences faced by others, and access all types of medical information.
Unfortunately, many health care organizations choose to use social media as just another means of one-way communication. In some cases most of the organization's posts are designed to promote the hospital or medical practice rather than address patient issues and concerns. A few organizations, recognizing this temptation, develop policies that “no more than a certain percentage” of posts can be used for promotion purposes. At Inova Health System an effort is made to ensure that 80–90 percent of its posts address patient health rather than promoting the System.
Inova has made serious attempts to use social media effectively. It has created Facebook communities in specific areas such as wellness, pediatric care, bariatric surgery, and so on. Attempts are made to encourage users to trust Inova as a supplier of valuable health information. Information can be shared about the System but only after trust is built and the interests of the organization are consistent with the interests of the communities.
It is essential to remember why social media is important. The goal is to connect with friends and build communities around common interests and to share information better and faster. Furthermore, communicating poorly is almost as bad as not communicating. The quality of posts is more important than the quantity. Because real-time communication is so exciting we frequently confuse social media overuse with proper use. Designing social media that is honest and transparent is the important determinant of how likely individuals are to follow and participate in an organization's communication efforts.
Some general recommendations for health care organizations to .
Jim Warren
National Institute for Health Innovation (NIHI)
The University of Auckland
The presentation was accompanied by this video:
http://www.youtube.com/watch?v=jbvmGqmIxXY
Letter to MREC - application to conduct studyAzreen Aj
Application to conduct study on research title 'Awareness and knowledge of oral cancer and precancer among dental outpatient in Klinik Pergigian Merlimau, Melaka'
The global radiation oncology market size reached US$ 8.1 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 14.5 Billion by 2032, exhibiting a growth rate (CAGR) of 6.5% during 2024-2032.
More Info:- https://www.imarcgroup.com/radiation-oncology-market
This document is designed as an introductory to medical students,nursing students,midwives or other healthcare trainees to improve their understanding about how health system in Sri Lanka cares children health.
Cold Sores: Causes, Treatments, and Prevention Strategies | The Lifesciences ...The Lifesciences Magazine
Cold Sores, medically known as herpes labialis, are caused by the herpes simplex virus (HSV). HSV-1 is primarily responsible for cold sores, although HSV-2 can also contribute in some cases.
Navigating Challenges: Mental Health, Legislation, and the Prison System in B...Guillermo Rivera
This conference will delve into the intricate intersections between mental health, legal frameworks, and the prison system in Bolivia. It aims to provide a comprehensive overview of the current challenges faced by mental health professionals working within the legislative and correctional landscapes. Topics of discussion will include the prevalence and impact of mental health issues among the incarcerated population, the effectiveness of existing mental health policies and legislation, and potential reforms to enhance the mental health support system within prisons.
ICH Guidelines for Pharmacovigilance.pdfNEHA GUPTA
The "ICH Guidelines for Pharmacovigilance" PDF provides a comprehensive overview of the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines related to pharmacovigilance. These guidelines aim to ensure that drugs are safe and effective for patients by monitoring and assessing adverse effects, ensuring proper reporting systems, and improving risk management practices. The document is essential for professionals in the pharmaceutical industry, regulatory authorities, and healthcare providers, offering detailed procedures and standards for pharmacovigilance activities to enhance drug safety and protect public health.
CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdfSachin Sharma
This content provides an overview of preventive pediatrics. It defines preventive pediatrics as preventing disease and promoting children's physical, mental, and social well-being to achieve positive health. It discusses antenatal, postnatal, and social preventive pediatrics. It also covers various child health programs like immunization, breastfeeding, ICDS, and the roles of organizations like WHO, UNICEF, and nurses in preventive pediatrics.
COVID-19 PCR tests remain a critical component of safe and responsible travel in 2024. They ensure compliance with international travel regulations, help detect and control the spread of new variants, protect vulnerable populations, and provide peace of mind. As we continue to navigate the complexities of global travel during the pandemic, PCR testing stands as a key measure to keep everyone safe and healthy. Whether you are planning a business trip, a family vacation, or an international adventure, incorporating PCR testing into your travel plans is a prudent and necessary step. Visit us at https://www.globaltravelclinics.com/
TOP AND BEST GLUTE BUILDER A 606 | Fitking FitnessFitking Fitness
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PET CT beginners Guide covers some of the underrepresented topics in PET CTMiadAlsulami
This lecture briefly covers some of the underrepresented topics in Molecular imaging with cases , such as:
- Primary pleural tumors and pleural metastases.
- Distinguishing between MPM and Talc Pleurodesis.
- Urological tumors.
- The role of FDG PET in NET.
Health Education on prevention of hypertensionRadhika kulvi
Hypertension is a chronic condition of concern due to its role in the causation of coronary heart diseases. Hypertension is a worldwide epidemic and important risk factor for coronary artery disease, stroke and renal diseases. Blood pressure is the force exerted by the blood against the walls of the blood vessels and is sufficient to maintain tissue perfusion during activity and rest. Hypertension is sustained elevation of BP. In adults, HTN exists when systolic blood pressure is equal to or greater than 140mmHg or diastolic BP is equal to or greater than 90mmHg. The
The Importance of Community Nursing Care.pdfAD Healthcare
NDIS and Community 24/7 Nursing Care is a specific type of support that may be provided under the NDIS for individuals with complex medical needs who require ongoing nursing care in a community setting, such as their home or a supported accommodation facility.
The dimensions of healthcare quality refer to various attributes or aspects that define the standard of healthcare services. These dimensions are used to evaluate, measure, and improve the quality of care provided to patients. A comprehensive understanding of these dimensions ensures that healthcare systems can address various aspects of patient care effectively and holistically. Dimensions of Healthcare Quality and Performance of care include the following; Appropriateness, Availability, Competence, Continuity, Effectiveness, Efficiency, Efficacy, Prevention, Respect and Care, Safety as well as Timeliness.
2. 1. Lack of entrepreneurial mindset
The size of the challenge, not the size of the kingdom
The new direction is the challenge, not the destination
Make the present model obsolete
Problem seeker, not problem solver
Questions not answers
Work from the challenge backward,
not capability forward
3. 2. A highly regulated ecosystem
Differs around the world
In US, shifting from FFS to value based
4.
5. 3. A lack of patient awareness
Low health IQ
Low insurance IQ
Bad consumers of care
Bad judges of quality
Lack of transparent information to make choices
6. 4.Vested interests
There is nothing more difficult to take in hand, more
perilous to conduct, or more uncertain in its success,
than to take the lead in the introduction of a new order
of things. For the reformer has enemies in all those who
profit by the old order, and only lukewarm defenders in
all those who would profit by the new order, this
lukewarmness arising partly from fear of their
adversaries … and partly from the incredulity of
mankind, who do not truly believe in anything new
until they have had actual experience of it.
— Niccolo Machiavelli
7. 5. Consolidation
BIG MEDICINE v small medicine
Public systems v private systems
Market power
Threats to private practice
8. 6. Mass eCare
Scaling digital health adoption
Digital health gaps
9. 7.Finding leaderpreneurs
Knowledge technicians are dead and replaceable
Managers are not leaders
Leaders are not necessarily entrepreneurs
Entrepreneurs are not necessarily innovators
10. 8. Finding early seed sage capital
Changing financing models
Money, like people and technology, go where they are
treated best
12. 10. Defining and measuring value
The perceived difference in the mind of the user
between the tangible and intangible benefits-the
tangible and intangible costs when compared to other
offerings
Changing value factors
Convenience
Speed
Experience
Service
Price
15. 11. Education and training
Reform medical and PhD and postdoc bioscience
education and training
Culture highly resistant to change
16. 12. Ecosystem Integration
Integration into innovation ecosystems to provide
networks, mentors, and experiential learning
Career development opportunities
17. 13.Fear of physician entrepreneurs
Defining medical entrepreneurship
Conflict of interest
Money before mission
21. Solutions
Upside down organizational structure
Revised platforms and processes of care with
innovative business models; systems of systems
The right people in the right jobs of the future
Changing rules that drive ecosystems that drive
business models that catalyze innovation
Education reform to include bioentrepreneurship
Better business environment
22. Solutions
International knowledge transfer programs
SoPE Grand Junction chapter
More early stage capital
Remove uncertainty
Open national innovation:
public/private/finance/academic
23. Thank you very much
Arlen.meyers@ucdenver.edu
www.sopenet.org