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BRADFORD & DISTRICT YOUTH OFFENDING TEAM                 1




                CUSTOMER PROFILING

             CLG Customer-led transformation
                  programme phase 4




PREVENTING OFFENDING   PUNISHING OFFENDERS   PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM                  [Ref - D 2]




  Core Objectives

   Reduce breaches by better compliance with court orders

   Reduce the likelihood of someone becoming a prolific offender

   Develop civil society supporting social enterprise activities

   Improve targeted prevention activities to reduce future offending

   Improve resource allocation given future trends against ethnicity, age and
    key customer insight attributes

   Predict when young person is most at risk of re-offending and target
    prevention activity

   Prevent re-offending by mapping frequency of re-offending of young people
    in custody

   Improve effectiveness by targeting services around customer groups impact
    of breaches of orders


PREVENTING OFFENDING          PUNISHING OFFENDERS           PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM      [Ref - D 3]



     2.   C O N TE XT


     • Structured feedback on experiences and opinions
       on offending
     • Young people who are in breach of a statutory
       order in the last 6 months or who are LAC and in
       the criminal justice system
     • Qualitative data set to balance the YOIS
       quantitative data
     • 18th February – 22nd April 2011.




PREVENTING OFFENDING   PUNISHING OFFENDERS   PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM      [Ref - D 4]



     T h e s a m p le


     • 20 young people
     • 11 female and 10 male
     • Ages:
     13       14     15     16    17     18     19
     1        7      2      2     1      4      3



     •    9 LAC, 1 foster care, 10 leaving care
     •    4 in breach of statutory order in last 6 months
     •    2 LAC and in criminal justice system
     •    4 LAC and been in the criminal justice system

PREVENTING OFFENDING      PUNISHING OFFENDERS   PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM                      [Ref - D 5]



  Simon’s story
  When I were 10 I had a crap upbringing. Used to have crap
  clothes. Mum didn’t look after me much, but I had a good
  relationship with me dad, because he were funny and we always
  had a laugh with each other. I smelt quite bad, because me mum
  didn’t used to get me bathed or owt.
  At 10 I got arrested for assault, that were me first warning.
  At 12 I got bullied a bit and I bullied, to try and forget about being
  bullied.
  I got in trouble at school. I didn’t use to want to learn.
  When I were 13, I met an amazing group called Brathay. Got
  fostered. I live with me brother. My life got better. My brother’s 10. I
  moved schools to [name of school]. I stopped seeing me dad
  because he didn’t get in touch with me social worker, but I kept
  seeing me mum.
  At 14, this were like 3 week ago, I got arrested for public order. I’m
  working with the YOT team, I’m on bail and I’m doing community
  service, at some time.



PREVENTING OFFENDING          PUNISHING OFFENDERS           PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM          [Ref - D 6]



     5 . K E Y TH E M E S


     • Young people believe that they have a choice whether to
       offend or not
     • Young people thought that they people that they hang
       around with can both stop them offending and tempt them to
       offend
       - Geography and parents also influence them
     • The support young people get stops them offending
       (although some young people refuse help)
       - Having nothing to do can cause young people to offend
     • Young people thought that understanding consequences
       can stop them offending




PREVENTING OFFENDING    PUNISHING OFFENDERS      PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM       [Ref - D 7]



     6 . S UMMARY AND
         S U G G E S TE D
         IM P L IC A T IO N S
     • Support young people to explore choices and
       consequences
     • Provide opportunities to change life trajectories
     • Provision of role models and secure attachments
     • Explicit work drawing on empowerment theory,
       locus of control, choice theory and social and
       emotional learning
     • Access to positive activities
     • Access to a range of support mechanisms.




PREVENTING OFFENDING   PUNISHING OFFENDERS   PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM                                                           [Ref - D 8]


  Analysis Zones to Bradford Areas Lookup
     The existing Bradford council areas are broken down as follows in the CACI zonal classification:



                                             Keighley                        Keighley
                                Keighley                   Keighley East                      Craven           Ilkley       Worth Valley
                                             Central                          West


                                                                                                                            Windhill and
                                 Shipley        Baildon      Shipley         Bingley       Bingley Rural    Wharfedale
            Bradford Areas




                                                                                                                              Wrose


                                             Bradford                      Bowling and      Bolton and        Idle and
                                  North                    Manningham                                                        Eccleshill
                                               Moor                         Barkerend       Undercliffe       Thackley

                                                                                                            Clayton and
                                                                                                                        Thornton and
                                  West           City         Toller       Little Horton     Heaton         Fairweather
                                                                                                                          Allerton
                                                                                                               Green


                                 South     Great Horton    Queensbury         Wyke            Royds            Tong           Wibsey




                             Asian Inaffluent             Keighley Town                 Mixed Inaffluent                Northern Suburbs

                                                Rural                      Southwest                      White Inaffluent




PREVENTING OFFENDING                                      PUNISHING OFFENDERS                             PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM      [Ref - D 9]


  Analysis Zones




PREVENTING OFFENDING   PUNISHING OFFENDERS   PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM                                                                                                           [Ref - D 10]


  Offences by Zone and Ethnicity
     Analysing offences and serious offences by zone and ethnicity highlights some interesting patterns.
     Previously, it has been noted that offence and serious offence rates are worst in the Mixed Inaffluent,
      White Inaffluent and Asian Inaffluent zones, however it is notable that Asian children cause much less of
      these crimes than expected in these areas, given the population breakdown. Conversely, Black and
      Mixed children, as well as White children, are often causing offences at greater rates than would be
      expected given the population breakdown.
     Asian children are notably causing more serious offences in zones where offence rates are not as severe
      – such as Keighley Town, Northern Suburbs and Southwest.
           100%

            90%

            80%

            70%

            60%
            50%

            40%

            30%

            20%

            10%

             0%
                             Pop. 10-




                                                   Pop. 10-




                                                                          Pop. 10-




                                                                                                Pop. 10-




                                                                                                                      Pop. 10-




                                                                                                                                            Pop. 10-




                                                                                                                                                                     Pop. 10-
                  Offences
                             Offences




                                        Offences
                                                   Offences




                                                               Offences




                                                                                     Offences
                                                                                                Offences




                                                                                                           Offences
                                                                                                                      Offences




                                                                                                                                 Offences
                                                                                                                                            Offences




                                                                                                                                                          Offences
                                                                          Offences




                                                                                                                                                                     Offences
                               (6+)




                                                     (6+)




                                                                            (6+)




                                                                                                                        (6+)




                                                                                                                                              (6+)




                                                                                                                                                                       (6+)
                                                                                                  (6+)
                                17




                                                                                                                         17
                                                      17




                                                                             17




                                                                                                   17




                                                                                                                                               17




                                                                                                                                                                        17
                  Asian Inaffluent       Keighley Town Mixed Inaffluent                         Northern               Rural                Southwest         White
                                                                                                Suburbs                                                     Inaffluent

              Asian or Asian British                   Black or Blac k British                  Chinese or Other Ethnic Group                     Mixed               White


PREVENTING OFFENDING                                          PUNISHING OFFENDERS                                                PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM                           [Ref - D 11]


  Breaching Bail and Breaching Orders
                        The chart below groups cases with an intervention together according to the number of
                         times they have breached bail conditions. For each group the column shows the number
                         of intervention orders breached

                        For cases with no breaches of bail, 84% of their interventions are not breached. Those
                         with a single breach of bail, have a 50:50 split in breaching interventions.


                                                Breaching Bail Conditions and Subsequent Breach of Order

                                           1
      Proportion of Intervention Orders




                                          0.9
                                          0.8
                                          0.7
                                                                                                              5+
                                          0.6
                  Breached




                                                                                                              2-5
                                          0.5
                                                                                                              1
                                          0.4
                                                                                                              0
                                          0.3
                                          0.2
                                          0.1
                                           0
                                                     0                1                 2-5            5+
                                                             Number of Time Bail Conditions Breached




PREVENTING OFFENDING                                                      PUNISHING OFFENDERS               PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM     [Ref - D 12]


  Perceived Problem – Teenagers Loitering




PREVENTING OFFENDING   PUNISHING OFFENDERS   PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM     [Ref - D 13]


  Perceived Problem – Using/Dealing Drugs




PREVENTING OFFENDING   PUNISHING OFFENDERS   PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM                           [Ref - D 14]


  Actual Problem – ASBO Teenagers
     How well aligned are the areas where people worry about Teenagers hanging around to the
      actual places where the ASBO teenagers live ?




PREVENTING OFFENDING             PUNISHING OFFENDERS             PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM                                                [Ref - D 15]


   So what have we learned … ?
     Provided evidence to confirm some of our pre-conceptions such as
          Trends in terms of falling volume of cases but rising gravity of offences
          Different profile of offending behaviour for Asian males



     No Magic bullet for breach
          We haven’t unpicked what we can change to stop offenders breaching …
          … but have amplified how once breaching begins it often becomes a roller coaster of more and more offending



     Highlighted specific issues that we need to look at
          Youngest cases, 10-11 year olds, are a greater long term problem than we thought
          Around prolific offending we much consider separately mixed race and black ethnicity youths



     New insight
          Community perception and reality gap around youth crime, how to engage with them to change behaviour
          Projection of youth population and overlay estimate of youth offending
          Especially need to improve outcomes for Asian young people through our intervention work




PREVENTING OFFENDING                      PUNISHING OFFENDERS                          PROTECTING THE PUBLIC
BRADFORD & DISTRICT YOUTH OFFENDING TEAM              [Ref - D 16]




  What have we got from it ?
   This is the first time we have been able to undertake this level of
   detailed analysis of our data.

   By looking at the “customer experience” of the young offender we
   have identified valuable insights from the data that can help focus our
   work within the YOT and our partners.

   The analysis confirms that our work is getting more difficult with a
   more prolific group of offenders. It confirms we have to refocus our
   energies on the engagement of the young offenders and
   motivating/influencing them to stop offending.


                    Paul O’Hara
                    Manager, Bradford YOT
PREVENTING OFFENDING       PUNISHING OFFENDERS       PROTECTING THE PUBLIC

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CLG customer led transformation programme phase four

  • 1. BRADFORD & DISTRICT YOUTH OFFENDING TEAM 1 CUSTOMER PROFILING CLG Customer-led transformation programme phase 4 PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 2. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 2] Core Objectives  Reduce breaches by better compliance with court orders  Reduce the likelihood of someone becoming a prolific offender  Develop civil society supporting social enterprise activities  Improve targeted prevention activities to reduce future offending  Improve resource allocation given future trends against ethnicity, age and key customer insight attributes  Predict when young person is most at risk of re-offending and target prevention activity  Prevent re-offending by mapping frequency of re-offending of young people in custody  Improve effectiveness by targeting services around customer groups impact of breaches of orders PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 3. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 3] 2. C O N TE XT • Structured feedback on experiences and opinions on offending • Young people who are in breach of a statutory order in the last 6 months or who are LAC and in the criminal justice system • Qualitative data set to balance the YOIS quantitative data • 18th February – 22nd April 2011. PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 4. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 4] T h e s a m p le • 20 young people • 11 female and 10 male • Ages: 13 14 15 16 17 18 19 1 7 2 2 1 4 3 • 9 LAC, 1 foster care, 10 leaving care • 4 in breach of statutory order in last 6 months • 2 LAC and in criminal justice system • 4 LAC and been in the criminal justice system PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 5. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 5] Simon’s story When I were 10 I had a crap upbringing. Used to have crap clothes. Mum didn’t look after me much, but I had a good relationship with me dad, because he were funny and we always had a laugh with each other. I smelt quite bad, because me mum didn’t used to get me bathed or owt. At 10 I got arrested for assault, that were me first warning. At 12 I got bullied a bit and I bullied, to try and forget about being bullied. I got in trouble at school. I didn’t use to want to learn. When I were 13, I met an amazing group called Brathay. Got fostered. I live with me brother. My life got better. My brother’s 10. I moved schools to [name of school]. I stopped seeing me dad because he didn’t get in touch with me social worker, but I kept seeing me mum. At 14, this were like 3 week ago, I got arrested for public order. I’m working with the YOT team, I’m on bail and I’m doing community service, at some time. PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 6. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 6] 5 . K E Y TH E M E S • Young people believe that they have a choice whether to offend or not • Young people thought that they people that they hang around with can both stop them offending and tempt them to offend - Geography and parents also influence them • The support young people get stops them offending (although some young people refuse help) - Having nothing to do can cause young people to offend • Young people thought that understanding consequences can stop them offending PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 7. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 7] 6 . S UMMARY AND S U G G E S TE D IM P L IC A T IO N S • Support young people to explore choices and consequences • Provide opportunities to change life trajectories • Provision of role models and secure attachments • Explicit work drawing on empowerment theory, locus of control, choice theory and social and emotional learning • Access to positive activities • Access to a range of support mechanisms. PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 8. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 8] Analysis Zones to Bradford Areas Lookup  The existing Bradford council areas are broken down as follows in the CACI zonal classification: Keighley Keighley Keighley Keighley East Craven Ilkley Worth Valley Central West Windhill and Shipley Baildon Shipley Bingley Bingley Rural Wharfedale Bradford Areas Wrose Bradford Bowling and Bolton and Idle and North Manningham Eccleshill Moor Barkerend Undercliffe Thackley Clayton and Thornton and West City Toller Little Horton Heaton Fairweather Allerton Green South Great Horton Queensbury Wyke Royds Tong Wibsey Asian Inaffluent Keighley Town Mixed Inaffluent Northern Suburbs Rural Southwest White Inaffluent PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 9. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 9] Analysis Zones PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 10. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 10] Offences by Zone and Ethnicity  Analysing offences and serious offences by zone and ethnicity highlights some interesting patterns.  Previously, it has been noted that offence and serious offence rates are worst in the Mixed Inaffluent, White Inaffluent and Asian Inaffluent zones, however it is notable that Asian children cause much less of these crimes than expected in these areas, given the population breakdown. Conversely, Black and Mixed children, as well as White children, are often causing offences at greater rates than would be expected given the population breakdown.  Asian children are notably causing more serious offences in zones where offence rates are not as severe – such as Keighley Town, Northern Suburbs and Southwest. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Pop. 10- Pop. 10- Pop. 10- Pop. 10- Pop. 10- Pop. 10- Pop. 10- Offences Offences Offences Offences Offences Offences Offences Offences Offences Offences Offences Offences Offences Offences (6+) (6+) (6+) (6+) (6+) (6+) (6+) 17 17 17 17 17 17 17 Asian Inaffluent Keighley Town Mixed Inaffluent Northern Rural Southwest White Suburbs Inaffluent Asian or Asian British Black or Blac k British Chinese or Other Ethnic Group Mixed White PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 11. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 11] Breaching Bail and Breaching Orders  The chart below groups cases with an intervention together according to the number of times they have breached bail conditions. For each group the column shows the number of intervention orders breached  For cases with no breaches of bail, 84% of their interventions are not breached. Those with a single breach of bail, have a 50:50 split in breaching interventions. Breaching Bail Conditions and Subsequent Breach of Order 1 Proportion of Intervention Orders 0.9 0.8 0.7 5+ 0.6 Breached 2-5 0.5 1 0.4 0 0.3 0.2 0.1 0 0 1 2-5 5+ Number of Time Bail Conditions Breached PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 12. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 12] Perceived Problem – Teenagers Loitering PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 13. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 13] Perceived Problem – Using/Dealing Drugs PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 14. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 14] Actual Problem – ASBO Teenagers  How well aligned are the areas where people worry about Teenagers hanging around to the actual places where the ASBO teenagers live ? PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 15. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 15] So what have we learned … ?  Provided evidence to confirm some of our pre-conceptions such as  Trends in terms of falling volume of cases but rising gravity of offences  Different profile of offending behaviour for Asian males  No Magic bullet for breach  We haven’t unpicked what we can change to stop offenders breaching …  … but have amplified how once breaching begins it often becomes a roller coaster of more and more offending  Highlighted specific issues that we need to look at  Youngest cases, 10-11 year olds, are a greater long term problem than we thought  Around prolific offending we much consider separately mixed race and black ethnicity youths  New insight  Community perception and reality gap around youth crime, how to engage with them to change behaviour  Projection of youth population and overlay estimate of youth offending  Especially need to improve outcomes for Asian young people through our intervention work PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC
  • 16. BRADFORD & DISTRICT YOUTH OFFENDING TEAM [Ref - D 16] What have we got from it ? This is the first time we have been able to undertake this level of detailed analysis of our data. By looking at the “customer experience” of the young offender we have identified valuable insights from the data that can help focus our work within the YOT and our partners. The analysis confirms that our work is getting more difficult with a more prolific group of offenders. It confirms we have to refocus our energies on the engagement of the young offenders and motivating/influencing them to stop offending. Paul O’Hara Manager, Bradford YOT PREVENTING OFFENDING PUNISHING OFFENDERS PROTECTING THE PUBLIC