This document discusses strategies for effectively managing social media in organizations. It emphasizes the importance of an integrated approach and having governance policies in place. Key challenges mentioned include differentiating your organization, crisis management, assessing effectiveness, and creating strategies that work for your specific needs. Guidelines provided for social media policies include clarifying what is expected of employees, respecting privacy and other laws, and reserving the right to remove inappropriate posts. Overall, the document stresses the need for organizations to strategically adopt social media and tie its use to measurable outcomes.
Leveraging social media in the enterprise context requires holistic enterprise architecture, IT and information management strategy, as well as alignment with corporate marketing objectives and planning.
SOCIAL MEDIA TRENDS AND THE IMPACT ON HRDelphiaLLC
Organizations have steadily started to integrate social technologies in to recruitment, development and engagement practices. Using social media inside organizations will be increasingly important this year and going forward. HR departments must start creating a social media strategy, including social media practices, policies and guidelines, to leverage current communities and evaluate new ones that are bound to emerge faster than ever before. Joe shares the big picture of social media trends to help you re-tool how you source, develop and engage employees.
Participants will come to understand social media trends to create a social media strategy for HR practices around recruiting, development and engagement.
Learning Objectives include:
The role of social media in contemporary HR practices
Social media trends and their impact on HR
Core concepts for social media policies/guidelines for employees
HR technology, new approaches to recruiting, development and engagement using social media
ABOUT THE SPEAKER
Joe Rotella joined Delphia Consulting in 2002 following a brilliant career in software design and development with Lucent Technologies and Bell Laboratories. While at Bell Labs, Joe earned the coveted Distinguished Member of Technical Staff (DMTS) designation. Joe served as Delphia’s Chief Technical Officer (CTO) for 11 years before transitioning to become its Chief Marketing Officer in 2014. Joe’s also served on HRACO’s board and teaches the Strategic Management module of the SHRM Learning System in HRACO’s PHR/SHPR Preparatory program.
Leveraging social media in the enterprise context requires holistic enterprise architecture, IT and information management strategy, as well as alignment with corporate marketing objectives and planning.
SOCIAL MEDIA TRENDS AND THE IMPACT ON HRDelphiaLLC
Organizations have steadily started to integrate social technologies in to recruitment, development and engagement practices. Using social media inside organizations will be increasingly important this year and going forward. HR departments must start creating a social media strategy, including social media practices, policies and guidelines, to leverage current communities and evaluate new ones that are bound to emerge faster than ever before. Joe shares the big picture of social media trends to help you re-tool how you source, develop and engage employees.
Participants will come to understand social media trends to create a social media strategy for HR practices around recruiting, development and engagement.
Learning Objectives include:
The role of social media in contemporary HR practices
Social media trends and their impact on HR
Core concepts for social media policies/guidelines for employees
HR technology, new approaches to recruiting, development and engagement using social media
ABOUT THE SPEAKER
Joe Rotella joined Delphia Consulting in 2002 following a brilliant career in software design and development with Lucent Technologies and Bell Laboratories. While at Bell Labs, Joe earned the coveted Distinguished Member of Technical Staff (DMTS) designation. Joe served as Delphia’s Chief Technical Officer (CTO) for 11 years before transitioning to become its Chief Marketing Officer in 2014. Joe’s also served on HRACO’s board and teaches the Strategic Management module of the SHRM Learning System in HRACO’s PHR/SHPR Preparatory program.
What Is Social Business ? A SideraWorks BriefXVA Labs
Social business. A term that’s been steadily gaining traction at the intersection of social media’s rise and the current shift in the business world. But what does it mean?
Clarifying the term “social business” is critical to determining whether it’s something we want our companies to be, and if so, how we go about achieving that. At SideraWorks, we’ve spent a great deal of time defining social business in a way that encompasses its essence, but avoids much of the jargon that simply adds to the confusion.
Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced. We created this book to raise the literacy level among businesses on what community managers actually do, and for community managers to have a trusted guide in their daily jobs. This guide addresses at a high level the strategy, design and everyday execution of a successful and healthy community.
Authors: Maria Ogneva, Matt Jensen, Molly Bugler
SASUG April - Building Social Networks and the Social JourneyDavid Broussard
A review of what an Enterprise Social Network is, why we needs them, and how to embark on a Social Journey that will actually get you to your desired destination.
Defense contractor CEOs who are active on social media can raise and shape their company’s profile, motivate employees, recruit top talent and build greater trust.
The dawn of social business is here, and what that means
for anyone working in social media is that there are more
opportunities – and challenges – to mature social efforts across the business.
Social Media for Development: Transforming Society and GovernanceRichard Grimaldo
A 2-day seminar (Oct 29-30, 2018) on social media designed for government agencies who wanted to use social media as a development tool for governance. It is designed to introduce social media, its origin and various applications in the development context.
Held at DICT, ICT Literacy and Competency Development Bureau, UP Diliman, Quezon City
B2B Marketing: 5 Outstanding Ways to Leverage Social Media in a B2B Setting b...Julie Bevacqua
Julie Bevacqua shares tools to brand yourself as a market leader, such as Social Connector and Jigsaw, and social media platforms such as LinkedIn and Plaxo.
Social Media Marketing Lecture for Advanced Digital & Social Media Strategy a...Valters Lauzums
Social Media Marketing involves everything related to managing social media accounts, including social content, leveraging analytics, engaging with your audience, and staying adaptable to frequent algorithm changes. Businesses can maximize the impact of their social media presence with effective planning and measurement of their strategy. This is a presentation on social media marketing for the UCLAx course Advanced Digital & Social Media Strategy (MGMTX 466.05)
What Is Social Business ? A SideraWorks BriefXVA Labs
Social business. A term that’s been steadily gaining traction at the intersection of social media’s rise and the current shift in the business world. But what does it mean?
Clarifying the term “social business” is critical to determining whether it’s something we want our companies to be, and if so, how we go about achieving that. At SideraWorks, we’ve spent a great deal of time defining social business in a way that encompasses its essence, but avoids much of the jargon that simply adds to the confusion.
Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced. We created this book to raise the literacy level among businesses on what community managers actually do, and for community managers to have a trusted guide in their daily jobs. This guide addresses at a high level the strategy, design and everyday execution of a successful and healthy community.
Authors: Maria Ogneva, Matt Jensen, Molly Bugler
SASUG April - Building Social Networks and the Social JourneyDavid Broussard
A review of what an Enterprise Social Network is, why we needs them, and how to embark on a Social Journey that will actually get you to your desired destination.
Defense contractor CEOs who are active on social media can raise and shape their company’s profile, motivate employees, recruit top talent and build greater trust.
The dawn of social business is here, and what that means
for anyone working in social media is that there are more
opportunities – and challenges – to mature social efforts across the business.
Social Media for Development: Transforming Society and GovernanceRichard Grimaldo
A 2-day seminar (Oct 29-30, 2018) on social media designed for government agencies who wanted to use social media as a development tool for governance. It is designed to introduce social media, its origin and various applications in the development context.
Held at DICT, ICT Literacy and Competency Development Bureau, UP Diliman, Quezon City
B2B Marketing: 5 Outstanding Ways to Leverage Social Media in a B2B Setting b...Julie Bevacqua
Julie Bevacqua shares tools to brand yourself as a market leader, such as Social Connector and Jigsaw, and social media platforms such as LinkedIn and Plaxo.
Social Media Marketing Lecture for Advanced Digital & Social Media Strategy a...Valters Lauzums
Social Media Marketing involves everything related to managing social media accounts, including social content, leveraging analytics, engaging with your audience, and staying adaptable to frequent algorithm changes. Businesses can maximize the impact of their social media presence with effective planning and measurement of their strategy. This is a presentation on social media marketing for the UCLAx course Advanced Digital & Social Media Strategy (MGMTX 466.05)
Tech-Success trains you to be a master of today’s Digital World.
Tech Success coaches both individuals and business to take advantage of the technology within their reach and budget in order to utilize it in the most productive fashion.
Ariel oversees all design, coaching, training, marketing and recruiting of Tech-Success. Ariel has over 20 year experience in marketing, education and coaching which he has begun to implement in Tech-Success leading to 400% ROI.
Author and download: Spredfast
https://www.spredfast.com/social-media-strategies/social-business-textbook
Please download from link above. Doc here for repository purposes.
While social media practitioners must continue to expect and adapt to change, it is important to take note of the lessons we have already learned and to bring the new members of growing social teams up to speed.
Download this whitepaper to see the effectiveness of social media for many organizations and to see how you can use it to your advantage to turn your organization into an industry leader.
Inside:
How to Create Concerted Listening Efforts Focused on People, Content and Relevant Activity
How to Orchestrate Your Social Media Campaigns
How to Create and Curate Great Social Content
How to Effectively Combine Paid Ads, Owned Media and Earned Audience
How to Create Compelling and Engaging Social Experiences
Webinar Australia: What you should know about Social Media for corporationsSociety3
“What you should know about
Social Media for corporations”
This introductory webinar gives you a comprehensive insight into Social Media for corporations:
1) Cross functional strategy for business improvements
2) More effective way to compete for mind-, and market share
3) Less expensive way to create a better customer experience
It is a 60 minute compressed presentation of our 2 month leadership class
Social Media in corporations - are you ready?:
What do you know about your customers in the social web?
Do you know what customers say about you and your brand?
Do you know how open your customer base is and therefore how vulnerable you are?
How do you identify and work with key influencer?
Are you ready if your competitors go after your customers in the social web?
Are you able to create a social media strategy?
Do you know how to leverage the social web for your support organization?
Do you have an idea about ROI and effectiveness of social media?
Do you know how to measure improvements and success in the social web?
Did you ever consider involving and leveraging your partners?
Did it occur to you that the social web may be ideal to compete for mindshare?
Do you have enough information to decide whether to ignore or engage?
Agenda/Content:
The Social Web from a corporate point of view
Assessing a company’s social presence
Social media as a cross functional model
Creating a social media strategy
Understanding reporting and analytics tools
Dealing with ROI, budget and resource planning
Developing an execution plan
Building a successful social media organization
This is not about tools and how to better use LinkedIn, Facebook, or Twitter. It is about developing and executing a social media strategy for a 500 or 5,000 employee organization and creating a better business experience for customers, prospects and partners.
Target Audience:
- Business professionals on all levels and all department across all industries.
- Social media consultants or consultants entering the social media space.
Similar to Community engagement: The new social media mantra for academic libraries (20)
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
2. Social media and you
How many of you use social media for business purposes
within your organization?
What types of social media do you use?
What are your reasons for, and expectations of, using
social media?
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6. Tacit knowledge
If HP knew what HP knows, we would be three
times as profitable
Lew Platt, Hewlett Packard, cited in Davenport, T. H., & Prusak, L. (1998). Working knowledge:
How organizations manage what they know. Boston, Harvard Business School Press.
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8. Tacit knowledge and communities
Relationships and trust are key to the discovery and evolution of tacit knowledge.
Communities enable individuals within organizations to form trust-based
relationships with people within and outside the organization.
Tacit knowledge can be discussed, refined, and combined in ways that allow an organization to
rapidly take advantage of the new opportunities this knowledge creates.
Those organizations that can effectively build communities stand to benefit the
most in today’s economy.
What is your community strategy to harness this knowledge?
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9. Social media and tacit knowledge
Tacit knowledge is a continuous process of trying things out, sensing
what happens and developing emergent practices.
Social networking supports emergent work practices.
The true value of social networking is in sharing tacit knowledge
Knowledge workers today need to connect with others to co-solve
problems. Sharing tacit knowledge through conversations is an
essential component of knowledge work.
Social media enable adaptation through conversations.
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10. Corporate intelligence and you
What does corporate intelligence mean to you?
How many of you have a corporate intelligence strategy?
How do others view your organization?
What is the competitive landscape?
How are you including social media in this
strategy?
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13. Social Technologies Extend CI
More informal ways to monitor and understand competitive
landscape
Respond rapidly
More effectively combat misinformation
Product/relationship improvement
Big Data & Analytics
Finding new ideas
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14. Social media strategies
What kind of social media? Do you need to utilize social networking sites,
blogs, real-time updates (e.g., Twitter), social news sites, media-sharing sites,
review/directory sites, virtual worlds, or display ads on social media sites
Examine the characteristics of the type of social media you want to have a
presence on and how those characteristics fit what you're trying to accomplish
to help choose the ones that will work best for you.
Letting go
Once you engage in a conversation with customers, you have to give up
control. Is your institution willing to do that?
CLA_2012
15. Social media strategies
Participation. How do you plan to drive people to your social media
presence?
Maintenance. Who will maintain your social media presence?
• You must have something to say and someone to say it on a regular basis.
Measurement. How do you measure success or failure?
• What happens if you don't get there?
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19. This presentation section will:
provide an overview of academic libraries in the
context of current SM landscape
show a useful tool for achieving success from
startup to formal SM campaigns
outline best practices
define key challenges
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20. SLOW ADOPTERS, DISRUPTIVE TECHNOLOGIES
Conservative institutional cultures (library,
university)
Lack of administrative support
Lack of resources
Understanding how SM fits into academy
Fear of disruption
CLA_2012
21. ACADEMIC LIBRARY 2.0
“Academic inquiry is grounded in a culture of
experimentation and collaboration and SM provides
unparalleled opportunities to engage with other
scholars and researchers worldwide.”
“User interaction and participation should be a core
value of social media for academic librarians.”
http://www.slideshare.net/danhooker/social-media-adoptionpolicy-and-development
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22. A GLOBAL FACULTY LOUNGE
“Scholars are flocking to scholarly blogs to post
ideas, collaborate with colleagues, and discuss
literature ... There’s been terrific interest in
scholars using Twitter to discuss and cite literature,
for teaching, to enrich conferences, or less formally
as a ‘global faculty lounge.’ ”
http://blogs.lse.ac.uk/impactofsocialsciences/2011/11/21/alt
metrics-twitter/
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23. WHY SM FOR ACADEMIC LIBRARIES?
Engage with students & scholars as they increasingly
integrate SM into their academic work
Demonstrate relevance, keep in touch
Build interactive community (users and non-users)
Raise and maintain awareness of your library
Put human face on your organization (Dal Libraries!)
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24. USING SOCIAL MEDIA EFFECTIVELY
“It's time to start approaching social networking and the
“It's time to start approaching social networking and the
use of social media more strategically to connect its use to
use of social media more strategically to connect its use to
specific outcomes….Stay focused on the culture of the
specific outcomes….Stay focused on the culture of the
community, and remember that people want more than
community, and remember that people want more than
messages—they want engagement and interaction.”
messages—they want engagement and interaction.”
http://www.libraryjournal.com/lj/home/890844264/what_are_we_doing_with.html.csp
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25. HOW DO WE GET THERE?
Develop a strategy
Prioritize SM program at
executive level
Dedicate staff
http://nonprofitsocialnetworksurvey.com/
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26. LOOK TO THE CORPORATIONS
“Companies that do not belong to a community of
discourse will die.” http://www.cluetrain.com/
The Starbucks vision
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CLA_2012
28. WHERE ARE YOU ON THIS SPECTRUM?
Dal Libraries have Communications Officer and
dedicated staff posting regularly, full admin support
Missing policy, coherent system of assessment
Dalhousie taskforce currently working on SM policy
CLA_2012
30. BEST PRACTICES
Create targeted plan identifying specific audiences
Establish and maintain “voice,” make it personal
Build trust
Respond promptly, be honest and consistent in messaging
Be willing to relinquish control, share process
Promote promote promote!
Keep content relevant to your community
Continually monitor effectiveness and make changes
as needed
CLA_2012
36. THE CHALLENGES
Posting as an organization is different than as an individual
—how?
Differentiating yourself to stand out
Crisis management—don’t get slizzered!
Knowing your audiences
Assessing effectiveness
Creating a policy and strategies that work for your
organization
CLA_2012
38. Managing social media,1
Integration: Becoming a "social business" can impact nearly every
function of an institution, e.g., marketing, PR, and communications.
Who is responsible for taking an integrated approach? Is it a
department? Do organizations hire a "Chief Social Officer" much like
they would a Chief Technology Officer?
Governance: Institutions need to listen to what is said about them, both
by employees and clients or the general public. Policies need to be in
place to deal with multiple types of scenarios, e.g., responding to a
compliment or dealing with an employee who just posted something
inappropriate or sensitive.
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39. Managing social media, 2
Privacy & Security: How do you maintain and protect the privacy and
security of information pertaining to your employees and your institution?
Measurement & ROI: New social constructs will be needed to measure
social initiatives such as attention (the size or number of participants
actively engaged) or authority (the amount of influence a participant has
in the ecosystem). Because social business is enabled by technology, it
is by definition measurable. However, tying it to realized revenue or
savings becomes more of a challenge.
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40. Guidelines for social media policies, 1
Remind employees to familiarize themselves with the employment
agreement and policies included in the employee handbook.
State that the policy applies to multi-media, social networking
websites, blogs and wikis for both professional and personal use.
Internet postings should not disclose any information that is
confidential or proprietary to the institution or to any third party that
has disclosed information to the company.
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41. Guidelines for social media policies, 2
If an employee comments on any aspect of the institutions 's business they must
clearly identify themselves as an employee and include a disclaimer.
The disclaimer should be something like "the views expressed are mine alone and
do not necessarily reflect the views of (your institution’s name)."
Internet postings should not include institution logos or trademarks unless
permission is asked for and granted. Internet postings must respect copyright,
privacy, fair use, financial disclosure, and other applicable laws.
CLA_2012
42. Guidelines for social media policies, 3
Employees should neither claim nor imply that they are speaking on
the institution’s behalf (for private accounts)..
Corporate blogs, Facebook pages, Twitter accounts, etc., could
require approval when the employee is posting about the institution.
The institution reserves the right to request the certain subjects are
avoided, withdraw certain posts, and remove inappropriate comments
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43. Sources of images
Measuring the business impact of social media. (2012).
http://blog.wildfireapp.com/2012/01/19/measuring-the-business-impact-of-social-mediainfographic/
Social media and your business communication strategy. (2011).
http://blog.socialcast.com/e2sday-social-media-and-your-business-communication-strategy/
http://www.socialbusinessnews.com/warning-not-having-an-online-community-is-costing-youmoney
http://www.computernetworksit.com.au/blog/corporate-success-through-business-intelligence/
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Editor's Notes
“As communication grows ever easier the important thing is detecting whispers of useful information in a howling hurricane of noise.” The Economist, Schumpeter blog, “Too much buzz” Dec. 2011
Policy: I’d rather think of guidelines to allow flexibility, prevent from being too restrictive (keep the SM spirit!)
Assessment: not enough to keep track of Google blog analytics, FB likes & comments, Twittercounter, Pinpuff etc., plus doing a periodic survey of landscape (eg. Social Mention) to see what people are saying about you outside of your own platforms. Need to analyze and build on statistics. Eg identify advocates and partner with them, recognize opportunities to engage, respond to criticisms etc. Learn about your audience and adapt your usage of SM on an ongoing basis to meet their needs.