Vuyisanani Ndlazi completed the IT Essentials course at College of Cape Town Academy in South Africa on January 31, 2017, as certified by instructor Fahiem Jeppie, learning to configure devices and operating systems, troubleshoot hardware and software problems, and perform tasks such as installing components, configuring networks, and maintaining Windows systems. The course covered topics including connecting devices to the internet, managing laptops and mobile devices, securing operating systems, building and repairing computers, and using tools safely in a lab environment.