The document describes a term paper assignment with two sections. The first section requires writing a 10-12 page project plan for managing a telecom project to launch a new service. It provides details on what must be included in the project plan such as selecting a framework, evaluating agile methodology, developing a work breakdown structure (WBS), assigning resources, generating estimates, monitoring/control processes, a quality management plan, and risk management practices. The second section requires creating a Gantt chart in Microsoft Project to display the project schedule and dependencies based on the estimates generated in the project plan.

1. CIS 554 Week 10 Term Paper – Strayer New
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Term Paper: Managing a Telecom Project
Due Week 10 and worth 200 points
This assignment consists of two (2) sections: a written project plan, and a Gantt chart
that is created through the use of MS Project. You must submit the two (2) sections
as separate files for the completion of this assignment. Label each file name
according to the section of the assignment it is written for. Additionally, you may
create and / or assume all necessary assumptions needed for the completion of this
assignment.
Due to your extensive ability and knowledge of project management, you have been
promoted as a senior project manager for a national telecom organization. For this
role, you will be responsible in managing the launch of a new telecom service that
will attract new customers. This project will require:
 Updating cloud-based systems that interface with customers. This effort
requires programmers to update databases and Web interfaces that will include
new telecom service details.
 Performing billing configurations to financial information systems. This effort
includes modifying the back-end programs that calculate billing and financial
reports data and include new telecom service rates.
 Providing training on the new service for the company’s customer service
staff. This effort includes developing an online training manual, conducting
training for customer service staff, and updating an internal Website with a
Frequently Asked Questions section for new telecom service.
Your job is to assist in the development of each described deliverable.
Your team is composed of three (3) Web-based developers, one (1) database manager,
one (1) network specialist, two (2) technical trainers, and one (1) technical writer.
They are devoted to operational management duties 30% of the time. One of the Web-
based developers has recently joined the team and has minimal experience with
configuring cloud-based systems.
The service product launch must be completed within six (6) months. Upper
management is available to supply the necessary funding required to complete this
project.
Section 1: Written Project Plan
1. Write a ten to twelve (10-12) page paper in which you:

2. a. Select a project management framework / methodology that could be
used to develop this project and ensure that project objectives are met.
Provide the rationale for your selection.
b. Evaluate the possibility of using agile project management for any
deliverables of the project.
c. Develop a WBS that meets the project scope. Provide details at the
activity level for the efforts required to achieve each deliverable. Note:
WBS must be in indented format as shown in Figure 5.5B in Chapter 5
of the text.
d. List all possible resources that would be required for completing this
project. Assign resources to each activity. Describe each resource’s
role and the level of experience each activity would require.
e. Utilize estimation techniques to generate estimates of costs, resources,
and durations for each activity. Determine the constraints that must be
observed and the basis for each estimate.
f. Determine the monitoring and control process that will be utilized for
the project. Include discussion on how you would perform earned
value analysis to provide details on project status. Determine the
values that could be utilized to calculate planned costs, actual costs,
and earned value.
g. Develop a quality management plan that will minimize defects for
project deliverables. Determine the frequency and metrics that will be
utilized for inspections.
h. Determine the techniques that could be used to enumerate the various
risks that may exist within the project. Recommend risk management
practices that will mitigate ongoing risks throughout the project.
i. Use at least six (6) quality resources in this assignment. Note:
Wikipedia and similar Websites do not qualify as quality resources.
Section 1 of your assignment must follow these formatting requirements:
 Be typed, double spaced, using Times New Roman font (size 12), with one-
inch margins on all sides; citations and references must follow APA or school-
specific format. Check with your professor for any additional instructions.
 Include a cover page containing the title of the assignment, the student’s
name, the professor’s name, the course title, and the date. The cover page and
the reference page are not included in the required assignment page length.
 Include charts or diagrams created in Excel, Visio, MS Project, or one of their
equivalents such as Open Project, Dia, and OpenOffice. The completed
diagrams/charts must be imported into the Word document before the paper is
submitted.
Section 2: Gantt Chart
Use Microsoft project to:
2. Create a Gantt chart in which you:
a. Record the data generated from the estimation process.

3. b. Describe your assumptions and declare the dependencies for the
logical succession of each activity.