This document summarizes key points from a presentation given by Keith Golden to the OC CIO Roundtable on the evolving role of the CIO. It discusses trends in demographics, technology, and skills needed for CIOs. The macro environment faces issues like an aging population, globalization, and debt. Emerging technologies include big data, cloud computing, social media, and the internet of things. The role of the CIO is shifting from focus on technology to business strategy and innovation. New skills are needed for CIOs to lead through transformation and influence areas outside of IT.

1. *
Keith Golden
OC CIO Roundtable
10 October 2013

2. *
*Macro-Environment
*CIO Framework & Environment
*Evolving Skills & The Future
*Closing Thoughts

3. *

4. *
* 314 million US population
* 74 million baby boomers (50-68)
* 83 million millennials (18-36)
* Baby boomer retirements set to accelerate
* Millennials rising…get ready
* “Demographics is destiny”

5. *
* Era of low growth in developed economies
* Increasing globalization & competitive pressures
* Growing debt burden
* Pockets of rapid growth
* Technological missed blessings
US IT Job Postings – Last 12 Months
US Workforce Participation at 30+ year low

6. *
* Big Data
* Inflection point—more data created 2008 than all years prior combined
* “Zettaflood”
* Cloud Computing
* New uses emerge in a connected world: more than just moving existing apps or
data offsite
* Power of real-time remote processing (e.g., Siri, Sigmo)
* Social media
* Yes, but… “The Pony”
* Internet of things
* More connected devices than people reached 2008
* More mobile devices than people reached 2010
* Wildcards
* Cyberwarfare/IT Security/Day Zero
* Crytocurrency/P2P money (Bitcoin)
* To many to list…

7. *

8. *
DP
Manager
MIS
Director
VP
Systems
CIO

9. *
Innovator
•Focus on
building, not
maintaining
Turnaround
Specialist
•Focus on
cost, fixing
the broken
Strategist
•Focus on alignment
with bus strategy,
externals
Operational
Maximizer
•Operational focus,
business process

10. *
Gartner Business – IT Role Segmentation Model
Source: Leadership Development Module 1, Chapter 2: The Role of the CIO and IT in the Business, CIO Desk Reference, Gartner, April 2008

11. *
IT services now, and two scenarios for 2020
Source: Gartner EXP, “New Skills for the New IT, November 2011

12. *
* What of the 40% or more future potential IT
spend outside IT?
* What if much of what we do devolves to
business/functional units?

13. *
Source: The CIO Paradox, Martha Heller, 2013

14. *
Source: The CIO Paradox, Martha Heller, 2013

15. *
“I think CIOs for a
long time wanted
a seat at the table
and then when
they got it, were
shocked at the
expectations
placed upon them
from a business
standpoint.”
- Shawn Banerji,
Executive
Recruiter, NYC

16. *

17. *
Source: Egon Zehnder and CIO Executive Council, 2010

18. *
1. Commit to Leadership first, everything else second
2. Lead differently than you think (develop & use your
E.Q., not just I.Q.)
3. Embrace your softer side
4. Forge the right relationships, drive the right results
5. Master communications
6. Inspire others
7. Build people, not systems

19. *
Increased skills are needed to expand IT services & influence
Source: Gartner EXP, “New Skills for the New IT, November 2011

20. *
Source: Concours Group

21. *
Source: Concours Group

22. *
Nine Traits of the CIO of the Future
Source: “9 Traits of the CIO of the Future, Campus Technology, 2/2013

23. *
Source: Ross Dawson

24. *
* IT transformation -> Enterprise transformation
* CIO as strategist & orchestrator delivering
business value vs. CIO as technologist & program
manager delivering systems
* Drive innovation across the enterprise
* Monetize IT assets wherever, whenever possible
* And…Manage costs wisely

25. *
* Joel Manfredo, MLC & Associates
* Nicole McMaklin, Irvine Technology Corp.
* Scott Cadwalader, Diligent Partners, LLC
* Sabina DiSano, Irvine Technology Corp.
* Jon Grunzweig, CIM Group
* Susan Howington, Power Connections
* Dave Evans, Cisco